quality gurus
TRANSCRIPT
1M.R.S. Sastry
Quality Awareness
2M.R.S. Sastry
Quality Awareness
Asatomaa sadgamaya, Tamasomaa jyothirgamayaMrityormaa amrutangamaya, Om shanthi shanthi shanthihi
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Dr Joseph Moses Juran
Birth 24th Dec 1904
Dr.Joseph Juran born in Romania. Did graduation in Engg and Law.1924-pursued varied career in mgt. as Engineer, Industrial executive, govt. administrator, university Professor, corporate director and mgt. consultant.1951 - publishing “Quality Control Handbook”Mid 50’s – along with Deming he conducted his internationally famous ‘Management of Quality courses to top and middle level executive seminars in japan.His definition of Quality as “Fitness for use” is classic.1981-Awarded the medal f the second class Sacred Treasure by emperor of Japan for development of Quality control in Japan and facilitation of US and Japanese friendship.
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1939 - received his doctorate of philosophy in chemical engineering from the University of Tokyo.1949 - developed and delivered the first basic quality control course for the Union of Japanese Scientists and Engineers (JUSE)1962. - credited with creating the Japanese quality circle movement1972- received ASQ’s Eugene L. Grant Award1988- was given the Shewhart Medal for “outstanding contributions to dev.of qlty ctrol theory, principles, techniques and standardization activities for both Japanese and world industry1993 - The Asian Pacific Quality Organization named the Harrington-Ishikawa Medal after him Ishikawa was also a recipient of the Second Order of the Sacred Treasure from the Emperor of Japan—the same recognition bestowed upon W. Edward Deming and Joseph M.Juran. Ishikawa built on Feigenbaum’s concept of total quality and suggested that all employees have a greater role to play
Kaoru Ishikawa (1915-1989)
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Donald S. Feigenbaum, an acknowledged world
leader in systems management and engineering,
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Quality Awareness
Philip Crosby
Well known for the concepts of Do It Right First Time and Zero Defects.
4 Absolutes of Quality Management:
1. Conformance to requirements.
2. Prevention not appraisal.
3. Zero Defects.
4. Measurement of price of Nonconformance.
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