QUALITY CONTROL AND

AUDITING

JINI P JMBAIMT(THRISSUR)

Quality control

Quality control is a management system for

initiating and coordinating:

Quality development, quality maintenance and quality improvements of design and manufacturing , for achieving the twin objectives of:

economical production and customer satisfaction.

Quality control is process for maintaining standards and not for creating standard .

Advantages of quality control

• To increase the profit of business.

• To enable to complete successfully.

• To enable to reduce cost of production.

Disadvantages of quality control

• Defect after the manufacturing.

• Higher manufacturing cost.

• Need more manpower to maintain quality.

Need for quality control

• Increased productivity

• Reduced cost of repairs

• Increases loyal customer base

• Better profit

Quality control techniques

• JIT

• Inspection

• QC

• SQC

• TQM

Process of quality control

• Identification of problem

• Problem selection

• Problem analysis

• Recommendation to the top management.

Quality audit

Quality audit is defined as a systematic and independent examination to determine whether activities and related results comply with planned arrangements and whether these arrangements are implemented effectively and are suitable to achieve objectives.

Objective/Purpose of audit

To verify whether your QMS

Conforms to your quality planning

Conforms to ISO 9001 requirements

Conforms to your QMS requirements, and

Is effectively implemented and maintained

Types of quality audit

The quality audit system mainly classified in three different categories:

internal audit

External audit

Regulatory audit

First party audit( internal audit):

Auditing by your organization’s quality department.

Second party audit(external audit):

Your customer auditing your organization.

Third party auditing:

A certification body auditing your organization.

Basic steps for auditing

• Scheduling the audit

• Planning the audit

• Opening meeting

• Conducting the audit

• Reporting auditing findings

• Closing meeting

• Post audit activities