A global education design and innovation firm

Quantum Thinking takes a human-centered, design-based approach to

helping institutions innovate and transform teaching and learning

Current Market Solutions

POINT SOLUTION SERVICES

• Single instance/single

problem intervention

• Fails to cure dependent,

adjacent root cause

• Unique non-replicable

process

• Micro vs. macro

• Tactical vs. Strategic

• Vendor vs. Institution

serving

PRIVATE SECTOR PBR

• Non-replicable processes

• Expensive macro

approach with limited

sustainable results

• “Walk away” no leave-

behind processes

• Limited strategic cultural

change

• Top down executive level

focus

• Transaction vs. investment

Design

Thinking

Approach:

“Transferrable

Practice”

Complex

Problems

Multiple

DisciplinesSingle

Discipline

Simple Focus

Problems

Traditional

Consulting

Practice

Model

Design

Consulting

Practice

Model

Supply Chain Systems

Institutional Systems

Anne’s Graphic)

Recreate for PESTE

2tor, embanet, outdourcingMOOC OER, digital publishing

The PESTE Factor

Recreate for PESTE

2tor, embanet, outdourcingMOOC OER, digital publishing

Political

Environmental

Social

Technological

Economic

• Faculty

• Staff

• Students

• Administration

• Deans

• Provosts

• Workforce

• Federal and

state regulatory

+ =

Elements of Quantum Thinking Design Process

“Fuzzy” Front End

Research

Collaboration

Open Teams

Visualization

Test

Filter

Design

Front Ended innovation process

Qualitative, activity based research

Collaborative cross function co-developing w/ end users

Embracing open innovation and open co-development

Visualization and demonstration of early, iterative concepts

Rapid concept mock-up and test drive

Fail fast & cheap to bring forward strongest ideas and models

Design process collaborative, cross functional execution

Traditional “Big 6” BPR

Design Model Approach

• Single Discipline• Isolated problem• Single solution

• Single discipline,• Executive team• Isolated problem

• Interconnected disciplines• Cross discipline teamwork• Complex, interdependent,

connected problems

Elements of Quantum Thinking Design Process

Principles

Tests

Plans

Observations

Rea

lAbstract

Understand Design

ANALYSIS SYTNTHESIS

RESEARCH REALIZATION

Explore

CONCEPTS

Frame

SOLUTIONS

Realize

OFFERINGS

Frame

INSIGHTS

Sense

INTENT

Know

CONTEXT

Know

PEOPLE

1

2

3

45

6

7

Closing the Culture Gap

100% Reliability 100% Validity

Institutional BPR Design Thinking

QuantumThinkingApproach

QT Core Focus- Design Approach/Research Informed

1. Student success

• Understanding student experiences/gen Y

• Xxxx

2. Education delivery designing new education spaces

• Credentialing

• Developing new economic models around education delivery

3. Redesigning the culture of the institution

• Design Thinking practice management & knowledge transfer

3. Contextual analytics

• Analytics systems design

• Interpretation and action planning

5. Technology 3.0

• Navigating and optimizing the supply chain maze

6. Revenue streams

Design Thinking principles and how it is applied in the QT Practice:

• Design is most often used to describe an object or end result,

• Design in its most effective form is a process, an action, a verb not a

noun

• Not a “thing” but a way

• A protocol for solving problems and discovering new opportunities

• Provides long term results and repeatable processes for culture change

Design Thinking Applied

Traditional

• „Techniques & Tools‟

• Core Processes stay the same

• Unsustainable results

“Product vs. Experience”

Processes as a System-Systems

are Different

Design

The concept of ‘transformational design’ is

about developing methods and culture that

ensures all tools, structures, and processes are

optimized for continually meeting the user

communities evolving learning needs and

aspirations”

Quantum Thinking‟s Practice is not only about developing a culture of

design thinking. It‟s also about “transformational design”

Not a static engagement

This is a continuous evolving process of designing, shaping and

reiterating to the changing needs of a learning community

• What is the opportunity gap? (product opportunity gap)

o Political, Environment, Social, Technology and Economic factors?

• What‟s missing from current institutional consulting services

landscape? (Bain north texas)

• What institutional change is needed ?

• Does a Design Thinking approach make sense?

• Is Design Thinking a framework that can change institutional culture

• Can this approach be effectively adopted?

• Are the product offerings that provide services/product revenue

contribution as a scalable business?

Questions