PRESENTED BY:-ALKA AKANKSHARIYA JAINSOUMYA SHRIVASTAVA

CONTENT

1. INTRODUCTION TO BENCHMARKING FOR BEST PRACTICES

2. BANK OF BEST PRACTICES IN PIZZA HUT

3. Harvested Best Practices that can be adopted for students

4. Five innovative practices designed and recommended for your college

5. Lesson learned by team

INTRODUCTION TO BEST PRACTICES

As once business grows, one will need to change to adapt to new circumstances. They can experiment with different ways of working to see which suits their business best.

What is best practice?

Best practice means finding - and using - the best ways of working to achieve your business objectives. It involves keeping up to date with the ways that successful businesses operate - in your sector and others - and measuring your ways of working against those used by the market leaders.

Best practice through benchmarking

Applying best practice means learning from and through the experience of others. One way of doing this is through benchmarking, which allows you to compare your business with other successful businesses to highlight areas where your business could improve.

BANK OF BEST PRACTICES – PIZZA HUT

There are several practices with which “PIZZA HUT” never compromise. These can be the BANK OF BEST PRACTICES OF PIZZA HUT.

Bank

•Customer Focus

•Uncompromising Quality

Of Best

•Customer Satisfaction

•Recognition

Practices

•Belief in People

•Teamwork

1. Customer Focus-Pizza Huts gives it first priority to its customers satisfaction which is the most significant best practice at Pizza Hut.

2. Uncompromising Quality-It serves the next best practice of Pizza Hut. The quality of pizza Hut is non-negotiable.

3. Expectation and customer satisfaction-Pizza Hut’s best practices includes measuring its customers expectation & customer satisfaction internally, with ASCI.

4. Recognition–Pizza Hut find reason to celebrate the achievements of others and have fun doing it.

5. Belief in people-It believe in people, trusts in positive intentions, encourage ideas from everyone and actively develop a workforce that is diverse in style and background.

6. Teamwork-Pizza Hut believes in teamwork because it practice team together.

HARVESTED BEST PRACTICES THAT CAN BE ADOPTED FOR STUDENTS

1. More sensitive towards change-Our college focus on maintaining its ‘culture values’ but it must to change as well.

2. Counseling to students-To fulfill students career objectives should be another practice to be followed.

3. Personality Development Programme-This program for students should be adopted.

4. Recognition Policy–College must motivate the meticulous Students.

5. Team work-College must promote its student to work in team.

FIVE INNOVATIVE PRACTICES DESIGNED AND RECOMMENDED FOR

YOUR COLLEGE

1. ‘Personality improvement of students’ must be given priority.

2. ‘Exposure and industrial visits’- for professional courses.

3. ‘Practical Knowledge (through Quiz clubs, seminars) must be preferred over theoretical knowledge.

4. ‘Placement opportunity for students must be the main focus 'of the college.

5. Maintain ‘Cultural Values’ as well as ‘Professional Values’ in the college for excellence.

LESSON LEARNED BY TEAM

1. An organization is ‘Known’ by the best practices it follows.

2. An organization must not only focus on profit making but also on the satisfaction of its customers/students.

3. An organization can only excel if it respond to change.

4. An organization must realize its responsibility towards customer’s satisfaction.