public private partnership mechanism for e-government development in russia
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Public Private Partnership Mechanism for E-government development in Russia. Evgeny Styrin, Ph.D. Senior Researcher, Andrey Zhulin Director Government Activity Analysis Center, Institute for Public and Municipal Administration, State University Higher School of Economics. - PowerPoint PPT PresentationTRANSCRIPT
Public Private Partnership Mechanism for E-government
development in Russia
Evgeny Styrin, Ph.D.Senior Researcher,Andrey Zhulin Director Government Activity Analysis Center,Institute for Public and Municipal Administration,State University Higher School of Economics
SWEG 2011, Feb 7-8, 2011, Tampere Finland
Presentation Plan
Some words about Russian Federation E-government context and development Key E-Government elements
(perspectives in 2011-2015) Discussion questions
Center for Government Activity Analysis, HSE, Moscow, Russia -
www.gos-expert.ru
Some words about Russia
The biggest territory 17 mln. sq. km. Population 143 mln. people 83 regions Federal, regional and local level of
governance Administrative reform in 2004 to 2010
3
Center for Government Activity Analysis, HSE, Moscow, Russia -
www.gos-expert.ru
4
Levels of eGovernment. Russia’s experience
Local
Regional
Central Central
Regional
Local
eGov
Center for Government Activity Analysis, HSE, Moscow, Russia -
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5
E-government IT-investment structure in Russia
G2G G2B G2C
60% 20% 20%
High priority in development
Things started to change!!Center for Government Activity
Analysis, HSE, Moscow, Russia - www.gos-expert.ru
Federal Program “Electronic Russia”
Started in 2002 and will last up to 2010 Main target is “Complex, efficient and
effective modernization of the Russian State and society’s activities based on ICT”
Key players – Ministry of Economic Development and Ministry of InfoCommunications and Media
“Pilot” projects and ICT infrastructure
6
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www.gos-expert.ru
“Pilot” projects (2002-2006) Geographical Information Systems (GIS) Electronic Document Management
Systems (EDMS) “One Stop Shop” portals E-procurement systems Decision Support Systems (DSS) Joint Records Management Systems
(dwelling register, registry office, land register, etc. )
8
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“Pilot” projects (2002-2006)
How to use the results Some projects failed No experience and knowledge transfers Law constraints
Federal Program “Information Society (2011-2020)”
Center for Government Activity Analysis, HSE, Moscow, Russia -
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Federal E-services Portal – www.gosuslugi.ru
Center for Government Activity Analysis, HSE, Moscow, Russia -
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Benchmarking E-readiness in Russia
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Indicator Position in 2005
Position in 2008
Position in 2010
Integral e-government development index
50 60 59
UN Leveraging E-government at a Time of Financial and Economic Crisis
2010, UN E-gov Survey 2008, UN Global E-gov Readiness report 2005
Center for Government Activity Analysis, HSE, Moscow, Russia -
www.gos-expert.ru
Key E-government Elements
Federal Government ??
?
?= Public Private Partnership
Regional Governments
Rostelecom - Initial Data and Documents Federal Government Order October 15th, 2009 . № 1475-р – JSC ROSTELECOM – exclusive contractor on e-government infrastructure
exploitation – National e-government Operator Federal Government Order August 26th, 2009. № 1231-р – JSC Rostelecom
– exclusive contractor on e-government infrastrucutre creation and development (FP “E-Russia”) :
E-government Telecommunication Infrastructure The certifying centers network (e-signatures) Public access infrastructure to information about Federal Authorities
activities in electronic form E-services provision Call centers National Information System «Governance» E-government elements expertise Federal Program “E-Russia”, regional and agency program
implementation and management system ICT usage planning and monitoring system in Authorities activities
Center for Government Activity Analysis, HSE, Moscow, Russia -
www.gos-expert.ru
E-government infrastructure architecture by JSC “Rostelecom”
Consolidated infrastructure JSC «ROSTELECOM»
Federal AgenciesRostelecom
Regional and Municpal AgenciesCenter Branches
Citizens Businesses
Universal electronic card Digital signature
Call centers Public Access Centers
PCs Mobile Devices TV
Regional ISTerritorial Information
System
Record Management System
Federal Agency System
MFC
Interagency communication environment
Normative base information system
Federal and ConsolidatedRegisters
Federal e-servicesportal
Authentification and Identification System
Payment Gateway
Fede
ral S
egm
ent
Regi
onal
seg
men
ts
Regional IS
Regional IS
Regional Authorities Interaction with Rostelecom
51% of the stock belongs to National Holding “SvyazInvest” (75% of the stock belongs to Government)
49% of the stocks are on a free market Before November 1, 2010 Russian regional authorities
could choose their own e-government infrastructure operator
After November 1, 2010 Rostelecom is appointed by default as the only e-government infrastructure operator in the region
High prices for regional authorities (lack of competition) Lack of knowledge about specific needs in a region Lack of general methodology (standards of inclusion,
unification) Center for Government Activity Analysis, HSE, Moscow, Russia -
www.gos-expert.ru
JSC “Universal Electronic Card” E-card issuer, operator and coordinator (Federal Law №210 “About
public and municipal services provision”, Government Order 1344 p) Interaction with regional organizations responsible for citizens e-
card project; Creating and managing the joined register containing records about
e-cards issued (includes regions) Creating and managing the joined register for federal, regional and
municipal applications residing on e-card; January 1, 2012 г. E-cards issuance to citizens who applied January 1, 2014. E-cards issuance for citizens who didn’t apply but
didn’t reject e-card usage JSC “UEC” has three stakeholders (three banks):
Sberbank (34%); UralSib (33%), Ak Bars (33%) Scheme of e-card issuance
Printed at THE FEDERAL STATE UNITARY ENTERPRISE "GOSZNAK
Personalized by Federal JSC “E-card” Added applications by regional “E-card” companies
Center for Government Activity Analysis, HSE, Moscow, Russia -
www.gos-expert.ru
E-government development process management hierarchy
Federal Board for ICT enactment in regions and municipalities
Federal Ministry of Infocommunication
Federal JSC “E-card”
Regional Company “E-card”
ROSTELECOM
Regional e-government
infrastructure operator
Regional Company “E-card”Regional Company “E-
card”Regional “E-card”
Companies
Medical ApplicationMedication supply control, benefits control,
visits to the doctor control
Transport Application
Payment in transport, expenses control
Social security applicationPersonal account info, Management company
choice, Pension cofinancing from Government, additiional
financial suppport.
Bank ApplicationPayments, account info
Tax ApplicationPayments and info
Discount Application
Discounts in social trade networks
Regional e-card pilot project example
Center for Government Activity Analysis, HSE, Moscow, Russia -
www.gos-expert.ru
Ideological Problems for Federal JSC “E-card” JSC “E-card” – is in banking cloud (Ministry of Economy) JSC “E-card” – is responsible for interagency information
sharing environment (Infocomm Ministry) JSC “E-card” is a card issuer and owner, federal
applications issuer (Tax, Migration, Pension Fund ID’s for citizens)
Part of applications should be commercial bringing profits to stakeholders
Methodological support from Federal JSC “E-card” to Regional e-card issuers
Rules definition for banks and regional authorities E-card is a means of access to public e-services VS e-
passport (need to change the whole classifiers system in all authorities which require citizen’s passport, issued not for free) VS Both
PPP-opportunities By applications which can be profitable to
business – transport, discounts By payments – banks which can issue e-
card as a part of salary projects Establish regional “E-card” company as
owned by bank and regional authority Issue as many cards as possible (cheaper) Establish integration between e-gov
infrastructure operators (Rostelecom) and regional “E-card” companies
More questions on collaboration What is the time of cards issuance, reissuance
including cases of cards loss? Who owns the card – Federal JSC “E-card” or
Regional JSC “E-card” or Banks Should Regional “E-card” company be owned by
regional authorities and/or banks (who shares costs of building e-card infrastructure)?.
Conflicts resolution between regional and federal JSC “E-card”- lack of recommendations
Conflict between multi issuance and getting profits
To issue a card costs up to 30 USD (depends on a region)
National Payment System (NPS) Does Russia need it? (Visa, Mastercard already
exists) Federal Law Project (Russian Parliament -
Duma) – under discussion Definition of NPS Definition of key NPS elements and components
(e-money system, e-money system operator, operation center, payment agent, etc)
Who is going to be a key operator of NPS? Rules for credit organizations to join the NPS
Center for Government Activity Analysis, HSE, Moscow, Russia -
www.gos-expert.ru
Discussion questions Do we need to separate ID-card and
digital signature technology for citizen’s identification?
ID-card is a passport or means of access to public and municipal e-services?
What structure or sturctures should own and manage e-cards?
What e-card applications are profitable for private investments and partnerships?
Do we need separate payment system or use existing one?
Thank you for attention!!!!
Evgeny Styrin Ph.D.
www.gos-expert.ru