proprietary & confidential solving content workflow problems in the corporate setting a...

Proprietary & Confidential Proprietary & Confidential

Solving Content Workflow problems in the corporate setting

A Presentation for ASIDIC14 September 2009

Proprietary & Confidential

Who We Serve:» Corporations in regulated, R&D-intensive industries» More than 50% of the Top-50 global pharmaceutical companies

What We Do:» Identify and solve critical content workflow & compliance issues » Help customers effectively procure & re-use peer-reviewed

literature» Design & implement modular “no platform fee” transaction and

end-user management systems that excel in performance basics – simplicity, efficiency, quality and stability

Our Approach:» Exploratory “no cost” engagements to develop new RD solutions» Confirmatory review of client needs to implement existing RD

solutions

About Us


Our Solutions

Research Development Manufacturing Marketing Sales

» Article Retrieval» Document Delivery» Internal Fulfillment

Engine» Collection Management» Offline Link Resolver» Copyright Compliance» Regulatory Submissions» Content Workflow &

Spend Management Analysis

» Article Re-Use SolutionsUIs and back-end order routing worfklow

» Reprints, ePrints, Permissions

» Digital Rights Management» Print-on-Demand» Inventory Management» Regulatory Compliance» Copyright Compliance» Content Workflow & Spend

Management Analysis

Map to the article life-cycle within the enterprise


Let’s take a real-world look at a problem: The inaccurate copyright statement

This document is protected by U.S. and International Copyright Laws. A single copy is cleared for use outside of Homme6. No further reproduction or distribution is permitted.


….the same issue occurs in the browser


Summary of the problem:

• The corporation has acquired additional distribution rights from the publisher and via the CCC, and has catalogued those rights within the CCC’s RightSphere product.

• Workflow for obtaining articles is separate and different to workflow for learning about usage rights.

• End-user may not have the mental bandwidth at that particular moment to go to various resources.

• Compliance and procedure lapses inevitably occur.


Solution Step 1: Create a very simple Content Workflow for obtaining articles

Step 2:

Pinpoint RightSphere integration points.


Step 3: ImplementationE-mail integration points


Voila! Clicking on the link takes end-user directly to usage rights data on RightSphere:

PPV/Document Delivery

Archiving

Permissions


Step 3 (cont’d): Browser integration points


The benefits to Reprints Desk of having a focus on Content Workflow integration:

» 5 consecutive quarters of strong growth during a terrible market.

» Named to KMWorld’s “100 knowledge management companies that matter” (one of the youngest companies ever to have achieved that distinction).

» Ranked #1 overall & in each category measured in Outsell’s 2008 Document Delivery Scorecard

» Earned a 97% customer satisfaction rating from the Dun & Bradstreet 2009 Open Ratings evaluation, relative to other companies with similar classifications

Proprietary & Confidential Proprietary & Confidential

Thank You, and please, focus on the workflow!For more information:

Peter Derycz, CEOReprints DeskP: +1 310 990 8085E: [email protected]: TBA

proprietary & confidential solving content workflow problems in the corporate setting a...

Documents