property rentals: why your rental reputation is important, and how self-referencing will become...

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Self Referencing and your Rental Reputation Logan Hall - co-founder and CMO Movebubble @loganjehall

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Page 1: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

Self Referencing and your Rental

Reputation

Logan Hall - co-founder and CMO Movebubble@loganjehall

Page 2: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

The UK Property Market• The numbers of young renters is going to increase by approximately 1.3 million to 3.7 million by 2020..!

• Crisis of supply • Development cannot fix (short-term)

• Kate Barker reported 260K new homes pa to reduce inflation to only 1.1%

• Only 115K properties pa. • Minimum deposit increases • European model • Longer tenure • A consumer led market

• 9 million and counting• Policy makers, banks, investors offer longer term macro economics solutions

Page 3: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future
Page 4: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

What does this mean for renters?

• Super competitive• Stressful..! • Better application for property• Longer tenure (rent increase vs good renters)• Technology focussed (time saving) • Renters do not want to use agents

• 95% of renters feel they have been overcharged or ripped off by letting agents!

• 89% of renters think fees are extortionate of they don’t understand what they are for!

• 72% of renters said they would not choose to use their agent again!

Page 5: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

What an application might look like….

Page 6: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

What does this mean for you..?

• A real opportunity BUT• You have to get it right• Technology focussed• Built on transparent open relationships• Consumer leveraged• You will have more visibility• Less mistakes • Feedback enabled

Page 7: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

How can you protect yourself?

• Agent (?)• Referencing process • Feedback from renters • Ask applications to have completed Self-

Referencing • credit• employment • references • peers• ID verification • payment history

Page 8: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

It takes a lifetime to build a reputation, and only a minute to ruin

it.

Page 9: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

Your rental reputation

• Ebay/Uber/Airbnb/TripAdvisor

• Renters will look for ratings/reviews.

• Expected • Open reviews • Verification of details • Profile sharing • Powerful asset

Page 10: Property Rentals: Why your rental reputation is important, and how self-referencing will become commonplace for tenants in the future

Are you going to get ahead?