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PROJECT REPORTON

FINANCIAL ANALYSISOF

ICICI Bank

Submitted to H.P university, ShimlaIn the partial fulfillment of

Award of the degree ofBachelor of business administration

Submitted by: Under theGuidance of:

GAURAV NARANG MR. ANKUR MAHAJAN

Lecturer, B.B.A,

University Roll no. 4329 Govt. college, Dharmshala.

Dept. of business administrationGovt. post graduate college, Dharmshala(H.P)

2007-10


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CERTIFICATION LETTER

Govt. College,Dharmshala

TO WHOM IT MAY CONCERN

This is to certify that the Project Report entitled FINANCIAL ANALYSIS OF ICICIBank has been completed by: GAURAV NARANG under my supervision. To the bestof my knowledge, this is his own work and he has not submitted the same elsewhere forthe award of any other degree or diploma.

I approve it for submission in the partial fulfillment of the requirement for the degree ofBachelor of Business Administration.

DateMr.Ankur Mahajan(Project Guide)

Place Lecturer B.B.A,Govt.College,Dharmshala

ACKNOWLEDGEMENT

No task is single mans effort .Any job in this world however trivial or tough cannot beaccomplished without the assistance of others. An assignment puts the knowledge and

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experience of an individual to litmus test. There is always a sense of gratitude that onelikes to express towards the persons who helped to change an effort in a success. Theopportunity to express my indebtness to people who have helped me to accomplish thistask.

I deem it a proud privilege to extend my greatest sense of gratitude to my Project GuideMR. ANKUR MAHAJAN (lecturer B.B.A) for the keen interest, inspiring guidance,continuous encouragement, valuable suggestions and constructive criticism throughoutthe pursuance of this report.

I am thankful to Coordinator sirDR. UTTAM CHAND for giving me the opportunity toundertake the study. I am highly indebted to MR. DINESH JAMWAL (PROF.REGIONAL CENTRE,H.P.U,SHIMLA) for sparing time from their busy schedule forproviding me with their able guidance at the time of need and helping me to achieve theultimate goal of the study. I would also like to thank MR. RAJ (Branch Manager,ICICI Bank, Dharmshala) for their valuable support in helping me to gain this

opportunity of being associated with an organization of such esteem.

Last but not the least, it would be unfair if I dont express my indebtness to my parentsand all my friends for their active cooperation which was of great help during the courseof my training project.

PREFACE

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In any organization, the two important financial statements are the Balance Sheet andProfit & Loss Account of the business. Balance Sheet is a statement of financial positionof an enterprise at a particular point of time. Profit & Loss account shows the net profitor net loss of a company for a specified period of time. When these statements of the lastfew year of any organization are studied and analyzed, significant conclusions may be

arrived regarding the changes in the financial position, the important policies followedand trends in profit and loss etc. Analysis and interpretation of financial statement hasnow become an important technique of credit appraisal. The investors, financial experts,management executives and the bankers all analyze these statements. Though the basictechnique of appraisal remains the same in all the cases but the approach and theemphasis in the analysis vary. A banker interprets the financial statement so as toevaluate the financial soundness and stability, the liquidity position and the profitabilityor the earning capacity of borrowing concern. Analysis of financial statements isnecessary because it helps in depicting the financial position on the basis of past andcurrent records. Analysis of financial statements helps in making the future decisions andstrategies. Therefore it is very necessary for every organization whether it is a financial

or manufacturing, to make financial statement and to analyze it.

Table of contentChapterno.

PARTICULARS Page no.

Acknowledgement 3

Preface 4

1. Introduction Of Bankinga. Introduction of banking.

6-187

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b. History of banking in Indiac. Banks in Indiad. Fact files of banks in Indiae. Indian banking industry.

8111718

2. Companys Profile

a. Introduction to ICICI Bankb. ICICI Bank todayc. Business profile...d. Board of directorse. Board committee.f. Business objectiveg. Technology used in ICICI Bank..h. Products and services...i. Awards and recognition

19-55

212728293031323454

3. Research Methodologya. Objective of studyb. Importance of study.

c. Meaning of researchd. Research probleme. Research design...f. Data collection methodg. Analysis and interpretation of data..h. Limitation of study..

56-625858

595960616262

4. Financial Analysisa. Introduction of the topic.b. Method/Tools of financial analysis.c. Balance sheet of ICICI Bank..d. Profit and Loss Account of ICICI

Bank..

e. Financial statement analysis1) Comparative financialstatement.

2) Trendanalysis.

3) Ratioanalysis..

63-92646773

75

76

76

79

80

5. Findings ,Suggestions And

Conclusion.

93-98

6. Bibliography 99-100

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Chapter 1

INTRODUCTION OF BANKING

INTRODUCTION OF BANKING

Definition Of Bank:

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Banking Means "Accepting Deposits for the purpose of lending or Investment ofdeposits of money from the public, repayable on demand or otherwise and withdraw bycheque, draft or otherwise."

-Banking Companies (Regulation)

Act,1949

ORIGIN OF THE WORD BANK:-

The origin of the word bank is shrouded in mystery. According to one view point theItalian business house carrying on crude from of banking were called banchi bancheri"According to another viewpoint banking is derived from German word "Branck" whichmean heap or mound. In England, the issue of paper money by the government wasreferred to as a raising a bank.

ORIGIN OF BANKING :

Its origin in the simplest form can be traced to the origin of authentic history. Afterrecognizing the benefit of money as a medium of exchange, the importance of bankingwas developed as it provides the safer place to store the money. This safe placeultimately evolved in to financial institutions that accepts deposits and make loans i.e.,modern commercial banks.

Banking system in India

Without a sound and effective banking system in India it cannot have a healthyeconomy.The banking system of India should not only be hassle free but it should beable to meet new challenges posed by the technology and any other external and internalfactors.For the past three decades India's banking system has several outstanding achievementsto its credit. The most striking is its extensive reach. It is no longer confined to onlymetropolitans or cosmopolitans in India. In fact, Indian banking system has reached evento the remote corners of the country. This is one of the main reasons of India's growthprocess.

HISTORY OF BANKING IN INDIA

Banking in India has its origin as early or Vedic period. It is believed that the transitionsfrom many lending to banking must have occurred even before Manu, the great Hindu

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furriest, who has devoted a section of his work to deposit and advances and laid downrules relating to the rate of interest. During the mogul period, the indigenous bankerplayed a very important role in lending money and financing foreign trade andcommerce.

During the days of the East India Company it was the turn of agency house to carry onthe banking business. The General Bank of India was the first joint stock bank to beestablished in the year 1786. The other which followed was the Bank of Hindustan andBengal Bank. The Bank of Hindustan is reported to have continued till 1906. Whileother two failed in the meantime. In the first half of the 19th century the East IndiaCompany established there banks, The bank of Bengal in 1809, the Bank of Bombay in1840 and the Bank of Bombay in1843. These three banks also known as the Presidencybanks were the independent units and functioned well. These three banks wereamalgamated in 1920 and new bank, the Imperial Bank of India was established on 27thJanuary, 1921.

With the passing of the State Bank of India Act in 1955 the undertaking of the ImperialBank of India was taken over by the newly constituted SBI. The Reserve Bank of India(RBI) which is the Central bank was established in April, 1935 by passing Reserve bankof India act 1935. The Central office of RBI is in Mumbai and it controls all the otherbanks in the country.

In the wake of Swadeshi Movement, number of banks with the Indian management wereestablished in the country namely, Punjab National Bank Ltd., Bank of India Ltd., Bankof Baroda Ltd., Canara Bank. Ltd. on 19th July 1969, 14 major banks of the country werenationalized and on 15th April 1980, 6 more commercial private sector banks were takenover by the government.

The first bank in India, though conservative, was established in 1786. From 1786 tilltoday,the journey of Indian Banking System can be segregated into three distinct phases.They areas mentioned below:

Early phase from 1786 to 1969 of Indian Banks

Nationalization of Indian Banks and up to 1991 prior to Indian banking sectorReforms.

New phase of Indian Banking System with the advent of Indian Financial &

Banking Sector Reforms after 1991.

To make this write-up more explanatory, I prefix the scenario as Phase I, Phase II andPhase III.

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Phase I

The General Bank of India was set up in the year 1786. Next came Bank of Hindustanand Bengal Bank. The East India Company established Bank of Bengal (1809), Bank of

Bombay (1840) and Bank of Madras (1843) as independent units and called itPresidency Banks.

These three banks were amalgamated in 1920 and Imperial Bank of India wasestablished which started as private shareholders banks, mostly Europeans shareholders.

In 1865 Allahabad Bank was established and first time exclusively by Indians, PunjabNational Bank Ltd. was set up in 1894 with headquarters at Lahore. Between 1906 and1913, Bank of India, Central Bank of India, Bank of Baroda, Canara Bank, Indian Bank,and Bank of Mysore were set up. Reserve Bank of India came in 1935.

During the first phase the growth was very slow and banks also experienced periodicfailures between 1913 and 1948. There were approximately 1100 banks, mostly small.To streamline the functioning and activities of commercial banks, the Government ofIndia came up with The Banking Companies Act, 1949 which was later changed toBanking Regulation Act 1949 as per amending Act of 1965 (Act No. 23 of 1965).Reserve Bank of India was vested with extensive powers for the supervision of bankingin India as the Central Banking Authority.

During those days public has lesser confidence in the banks. As an aftermath depositmobilization was slow. Abreast of it the savings bank facility provided by the Postaldepartment was comparatively safer. Moreover, funds were largely given to traders.

Phase II

Government took major steps in this Indian Banking Sector Reform after independence.In1955, it nationalized Imperial Bank of India with extensive banking facilities on alarge scale especially in rural and semi-urban areas. It formed State Bank of India to actas the principal agent of RBI and to handle banking transactions of the Union and StateGovernments all over the country.

Seven banks forming subsidiary of State Bank of India was nationalized in 1960 on 19th

July,1969, major process of nationalization was carried out. It was the effort of the thenPrime Minister of India, Mrs. Indira Gandhi. 14 major commercial banks in the countrywas nationalized.Second phase of nationalization Indian Banking Sector Reform was carried out in 1980with seven more banks. This step brought 80% of the banking segment in India underGovernment ownership.

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The following are the steps taken by the Government of India to RegulateBankingInstitutions in the Country:

1949: Enactment of Banking Regulation Act.

1955: Nationalization of State Bank of India.

1959: Nationalization of SBI subsidiaries. 1961: Insurance cover extended to deposits.

1969: Nationalization of 14 major banks.

1971: Creation of credit guarantee corporation.

1975: Creation of regional rural banks.

1980: Nationalization of seven banks with deposits over 200 crore.

After the nationalization of banks, the branches of the public sector bank India rose toapproximately 800% in deposits and advances took a huge jump by 11,000%.Banking in the sunshine of Government ownership gave the public implicit faith andimmense confidence about the sustainability of these institutions.

Phase III

This phase has introduced many more products and facilities in the banking sector in itsreforms measure. In 1991, under the chairmanship of M Narasimham, a committee wasset up by his name which worked for the liberalization of banking practices.

The country is flooded with foreign banks and their ATM stations. Efforts are being putto give a satisfactory service to customers. Phone banking and net banking is introduced.The entire system became more convenient and swift. Time is given more importancethan money.

The financial system of India has shown a great deal of resilience. It is sheltered fromany crisis triggered by any external macroeconomics shock as other East AsianCountries suffered. This is all due to a flexible exchange rate regime, the foreignreserves are high, the capital account is not yet fully convertible, and banks and theircustomers have limited foreign exchange exposure.

BANKS IN INDIA

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In India the banks are being segregated in different groups. Each group has their ownbenefits and limitations in operating in India. Each has their own dedicated targetmarket. Few of them only work in rural sector while others in both rural as well as urban.Many even are only catering in cities. Some are of Indian origin and some are foreignplayers.

All these details and many more is discussed over here. The banks and its relation withthe customers, their mode of operation, the names of banks under different groups andother such useful informations are talked about.

One more section has been taken note of is the upcoming foreign banks in India. TheRBI has shown certain interest to involve more of foreign banks than the existing onerecently. This step has paved a way for few more foreign banks to start business in India.

BANKING STRUCTURE IN INDIA

SCHEDULED BANKS IN INDIA

(1)Scheduled Commercial Banks

Public Sector Banks Private Sector

Banks

Foreign Banks In

India

Regional Rural

Banks

(26) (25) (29) (95)

NationalizedBank

Other PublicSector Banks(IDBI)

SBI And ItsAssociates

Old PrivateBanks

New PrivateBanks

(2) Scheduled Cooperative Banks

Scheduled Urban Cooperative Banks Scheduled State Cooperative Banks

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Public Sector Banks

Public sector banks are those banks which are owned by the Government. The Govt.runs these Banks. In India 14 banks were nationalized in 1969 & in 1980 another 6 banks

were also nationalized. Therefore in 1980 the number of nationalized bank 20. At presentthere are total 26 Public Sector Banks in India (As on 26-09-2009). Of these 19 arenationalised banks, 6(STATE BANK OF INDORE ALSO MERGED RECENTLY)belong to SBI & associates group and 1 bank (IDBI Bank) is classified as other publicsector bank. Welfare is their primary objective.

Nationalised banks

Allahabad Bank

Andhra Bank

Bank Of Baroda

Bank Of India Bank Of Maharastra

Canara Bank

Central Bank Of India

Corporation Bank

Dena Bank

Indian Bank

Indian Overseas Bank

Oriental Bank Of

Commerce

Punjab & Sind Bank Punjab National Bank

Syndicate Bank

UCO Bank

Union Bank Of India

United Bank Of India

Vijaya Bank

OtherPublicSectorBanks

IDBI

(IndustrialDevelopmentBank OfIndia)Ltd.

SBI & its Associates

State Bank of India

State Bank of Hyderabad

State Bank of Mysore

State Bank of Patiala

State Bank of Travancore

State Bank of Bikaner And

Jaipur

(State Bank of Saurastra merged with SBI in theyear 2008 and State Bank of Indore In 2010)

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Private Sector Banks

These banks are owned and run by the private sector. Various banks in the country such as ICICIBank, HDFC Bank etc. An individual has control over there banks in preparation to the share ofthe banks held by him.

Private banking in India was practiced since the beginning of banking system in India. The firstprivate bank in India to be set up in Private Sector Banks in India was IndusInd Bank. It is one ofthe fastest growing Bank Private Sector Banks in India. IDBI ranks the tenth largest developmentbank in the world as Private Banks in India and has promoted world class institutions in India.

The first Private Bank in India to receive an in principle approval from the Reserve Bank ofIndia was Housing Development Finance Corporation Limited, to set up a bank in the privatesector banks in India as part of the RBI's liberalization of the Indian Banking Industry. It wasincorporated in August 1994 as HDFC Bank Limited with registered office in Mumbai andcommenced operations as Scheduled Commercial Bank in January 1995. ING Vysya, yet anotherPrivate Bank of India was incorporated in the year 1930

Private sector banks have been subdivided into following 2 categories:-

Old Private SectorBanks

Bank of Rajasthan Ltd.

Catholic Syrian Bank Ltd.

City Union Bank Ltd.

Dhanalakshmi Bank Ltd.

Federal Bank Ltd.

ING Vysya Bank Ltd.

Jammu and Kashmir Bank Ltd.

Karnataka Bank Ltd.

Karur Vysya Bank Ltd.

Lakshmi Vilas Bank Ltd.

Nainital Bank Ltd.

New Private SectorBanks

Bank of Punjab Ltd. (since merged

with Centurian Bank)

Centurian Bank of Punjab (since

merged with HDFC Bank)

Development Credit Bank Ltd. HDFC Bank Ltd.

ICICI Bank Ltd.

IndusInd Bank Ltd.

Kotak Mahindra Bank Ltd.

Axis Bank (earlier UTI Bank)

Yes Bank Ltd.

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Ratnakar Bank Ltd.

SBI Commercial and International

Bank Ltd.

South Indian Bank Ltd.

Tamilnad Mercantile Bank Ltd.

United Western Bank Ltd.

Foreign Banks In India

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ABN AMRO Bank N.V.

Abu Dhabi CommercialBank Ltd

American Express Bank

Antwerp Diamond Bank Arab Bangladesh Bank

Bank InternationalIndonesia

Bank of America

Bank of Bahrain & Kuwait

Bank of Ceylon

Bank of Nova Scotia

Bank of Tokyo MitsubishiUFJ

Barclays Bank BNP Paribas

Calyon Bank

ChinaTrust CommercialBank

Citibank

DBS Bank

Deutsche Bank

HSBC (Hongkong &Shanghai BankingCorporation)

JPMorgan Chase Bank Krung Thai Bank

Mashreq Bank

Mizuho Corporate Bank

Oman International Bank

Shinhan Bank

Socit Gnrale

Sonali Bank

Standard Chartered Bank

State Bank of Mauritius

Cooperative banks in India

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http://en.wikipedia.org/wiki/ABN_AMROhttp://en.wikipedia.org/wiki/American_Express_Bankhttp://en.wikipedia.org/wiki/Bank_of_Americahttp://en.wikipedia.org/wiki/Bank_of_Ceylonhttp://en.wikipedia.org/wiki/Bank_of_Nova_Scotiahttp://en.wikipedia.org/wiki/Bank_of_Tokyo_Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Bank_of_Tokyo_Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Barclays_Bankhttp://en.wikipedia.org/wiki/BNP_Paribashttp://en.wikipedia.org/wiki/Calyon_Bankhttp://en.wikipedia.org/wiki/Citibankhttp://en.wikipedia.org/wiki/DBS_Bankhttp://en.wikipedia.org/wiki/Deutsche_Bankhttp://en.wikipedia.org/wiki/HSBChttp://en.wikipedia.org/wiki/JPMorgan_Chasehttp://en.wikipedia.org/wiki/Krung_Thai_Bankhttp://en.wikipedia.org/wiki/Mashreq_Bankhttp://en.wikipedia.org/wiki/Mizuho_Corporate_Bankhttp://en.wikipedia.org/wiki/Soci%C3%A9t%C3%A9_G%C3%A9n%C3%A9ralehttp://en.wikipedia.org/wiki/Sonali_Bankhttp://en.wikipedia.org/wiki/Standard_Chartered_Bankhttp://en.wikipedia.org/wiki/State_Bank_of_Mauritiushttp://en.wikipedia.org/wiki/ABN_AMROhttp://en.wikipedia.org/wiki/American_Express_Bankhttp://en.wikipedia.org/wiki/Bank_of_Americahttp://en.wikipedia.org/wiki/Bank_of_Ceylonhttp://en.wikipedia.org/wiki/Bank_of_Nova_Scotiahttp://en.wikipedia.org/wiki/Bank_of_Tokyo_Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Bank_of_Tokyo_Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Barclays_Bankhttp://en.wikipedia.org/wiki/BNP_Paribashttp://en.wikipedia.org/wiki/Calyon_Bankhttp://en.wikipedia.org/wiki/Citibankhttp://en.wikipedia.org/wiki/DBS_Bankhttp://en.wikipedia.org/wiki/Deutsche_Bankhttp://en.wikipedia.org/wiki/HSBChttp://en.wikipedia.org/wiki/JPMorgan_Chasehttp://en.wikipedia.org/wiki/Krung_Thai_Bankhttp://en.wikipedia.org/wiki/Mashreq_Bankhttp://en.wikipedia.org/wiki/Mizuho_Corporate_Bankhttp://en.wikipedia.org/wiki/Soci%C3%A9t%C3%A9_G%C3%A9n%C3%A9ralehttp://en.wikipedia.org/wiki/Sonali_Bankhttp://en.wikipedia.org/wiki/Standard_Chartered_Bankhttp://en.wikipedia.org/wiki/State_Bank_of_Mauritius


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The Cooperative bank is an important constituent of the Indian Financial System,judging by the role assigned to co operative, the expectations the co operative issupposed to fulfil, their number, and the number of offices the cooperative bank operate.Though the co operative movement originated in the West, but the importance of suchbanks have assumed in India is rarely paralleled anywhere else in the world. The

cooperative banks in India plays an important role even today in rural financing. Thebusinessess of cooperative bank in the urban areas also has increased phenomenally inrecent years due to the sharp increase in the number of primary co-operative banks.Co operative Banks in India are registered under the Co-operative Societies Act. Thecooperative bank is also regulated by the RBI. They are governed by the BankingRegulations Act 1949 and Banking Laws (Co-operative Societies) Act, 1965.

Rural banks in India

Rural banking in India started since the establishment of banking sector in India. RuralBanks in those days mainly focussed upon the agro sector. Regional rural banks in Indiapenetrated every corner of the country and extended a helping hand in the growthprocess of the country.

SBI has 30 Regional Rural Banks in India known as RRBs. The rural banks of SBI isspread in 13 states extending from Kashmir to Karnataka and Himachal Pradesh to NorthEast. The total number of SBIs Regional Rural Banks in India branches is 2349 (16%).Till date in rural banking in India, there are 14,475 rural banks in the country of which2126 (91%) are located in remote rural areas.

Apart from SBI, there are other few banks which functions for the development of therural areas in India. Few of them are as follows.

Haryana State Cooperative Apex Bank Limited

The Haryana State Cooperative Apex Bank Ltd. commonly called as HARCOBANKplays a vital role in rural banking in the economy of Haryana State and has beenproviding aids and financing farmers, rural artisans, agricultural labourers, entrepreneurs,etc. in the state and giving service to its depositors.

NABARD

National Bank for Agriculture and Rural Development (NABARD) is a developmentbank in the sector of Regional Rural Banks in India. It provides and regulates credit andgives service for the promotion and development of rural sectors mainly agriculture,

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small scale industries, cottage and village industries, handicrafts. It also finance ruralcrafts and other allied rural economic activities to promote integrated rural development.It helps in securing rural prosperity and its connected matters.

Sindhanur Urban Souharda Co-operative Bank

Sindhanur Urban Souharda Co-operative Bank, popularly known as SUCO BANK is thefirst of its kind in rural banks of India. The impressive story of its inception is interesting

and inspiring for all the youth of this country.

United Bank of India

United Bank of India (UBI) also plays an important role in regional rural banks. It hasexpanded its branch network in a big way to actively participate in the developmental ofthe rural and semi-urban areas in conformity with the objectives of nationalisation.

Syndicate Bank

Syndicate Bank was firmly rooted in rural India as rural banking and have a clear visionof future India by understanding the grassroot realities. Its progress has been abreast ofthe phase of progressive banking in India especially in rural banks.

Fact Files of Banks in India

The first Bank in India to be given an ISO certification. Canara Bank

The first Bank in Northern India to get ISO 9002 certification Punjab and Sind

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for their selected branches. Bank

The first Indian Bank to have been started solely with Indian capital. Punjab NationalBank

The first among the Private Sector Banks in Kerala to become ScheduledBank in 1946 under the RBI act.

South Indian Bank

Indias oldest,largest and the most successful commercial bank offering thewidest possible rang of domestic,international and NRI products andservices,through its vast network in India and overseas.

State Bank of India

Indias second largest Private Sector Bank and is now the largest scheduled

commercial bank in India.

The Federal Bank

Limited

Bank which started as Private Shareholders Banks,mostly Europeanshareholders.

Imperial Bank ofIndia

The first Indian Bank to open a branch outside India in London in 1946 andthe first to open a branch in continental Europe at Paris in 1974

Bank of India,founded in 1906 inMumbai.

The oldest Public Sector Bank in India having branches all over India andserving the customers for the last 132 years.

Allahabad Bank

The first Indian Commercial Bank which was wholly owned and managed byIndians.

Central Bank ofIndia

INDIAN BANKING INDUSTRY

The Indian banking market is growing at an astonishing rate, with Assets expected toreach US$1 trillion by 2010. An expanding economy, middleclass, and technologicalinnovations are all contributing to this growth.

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The countrys middle class accounts for over 320 million People. In correlation with thegrowth of the economy, rising income levels, increased standard of living, andaffordability of banking products are promising factors for continued expansion.

The Indian banking Industry is in the middle of an IT revolution, Focusing on theexpansion of retail and rural banking. Players are becoming increasingly customer-centric in their approach, which has resulted in innovative methods of offering newbanking products and services. Banks are now realizing the importance of being a bigplayerand are beginning to focus their attention on mergers and acquisitions to takeadvantage of economies of scale and/or comply with Basel II regulation.Indian bankingindustry assets are expected to reach US$1 trillion by 2010 and are poised to receive agreater infusion of foreign capital, says Prathima Rajan, analyst in Celent's bankinggroup and author of the report. The banking industry should focus on having a smallnumber of large players that can compete globally rather than having a large number offragmented players.

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Chapter 2

COMPANYS PROFILE

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Gaurav NarangB.B.A

Type

Private

BSE&NSE:ICICI,NYSE: IBN

Industry BankingInsuranceCapital Markets and alliedindustries

Founded 1955 (as Industrial Credit andInvestment Corporation of India)

Headquarters ICICI Bank Ltd.,

ICICI Bank Towers,Bandra Kurla,Mumbai,India

Key people

K.V. Kamath,ChairmanChanda Kochhar, ManagingDirector & CEOSandeep Bakhshi, Deputy ManagingDirectorN.S. Kannan, Executive Director &CFO

K. Ramkumar, Executive DirectorSonjoy Chatterjee, ExecutiveDirector

Products Loans,Credit Cards, Savings,Investment vehicles, Insurance etc.

Revenue USD 15.06 billion

Total assets USD 120.61 billion (at March31, 2009.)

Website www.icicibank.com

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INTRODUCTION TO ICICI BANK

History Of ICICI 1955: The Industrial Credit and Investment Corporation of India

Limited (ICICI) was incorporated at the initiative of World Bank,the Government of India and representatives of Indian industry,with the objective of creating a development financial institutionfor providing medium-term and long-term project financing toIndian businesses. Mr.A.Ramaswami Mudaliar elected as the firstChairman of ICICI Limited. ICICI emerges as the major source offoreign currency loans to Indian industry. Besides funding fromthe World Bank and other multi-lateral agencies, ICICI was alsoamong the first Indian companies to raise funds from internationalmarkets.

1956 : ICICI declared its first dividend of 3.5%.

1958 : Mr.G.L.Mehta appointed the second Chairman of ICICILtd.

1960 : ICICI building at 163, Backbay Reclamation, inaugurated.

1961 : The first West German loan of DM 5 million fromKredianstalt obtained.

1967 : ICICI made its first debenture issue for Rs.6 crore, whichwas oversubscribed.

1969 : The first two regional offices in Calcutta and Madras setup.

1972 : The second entity in India to set up merchant bankingservices. : Mr. H. T. Parekh appointed the third Chairman ofICICI.

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1977 : ICICI sponsored the formation of Housing DevelopmentFinance Corporation. Managed its first equity public issue.

1978 : Mr. James Raj appointed the fourth Chairman of ICICI.

1979 : Mr.Siddharth Mehta appointed the fifth Chairman of ICICI.

1982 : 1982 : ICICI became the first ever Indian borrower to raiseEuropean Currency Units. : ICICI commences leasing business.

1984 : Mr. S. Nadkarni appointed the sixth Chairman of ICICI.

1985 : Mr. N.Vaghul appointed the seventh Chairman andManaging Director of ICICI.

1986 : ICICI became the first Indian institution to receive ADBLoans. : ICICI, along with UTI, set up Credit Rating InformationServices of India Limited, India's first professional credit ratingagency. : ICICI promotes Shipping Credit and InvestmentCompany of India Limited. : The Corporation made a public issueof Swiss Franc 75 million in Switzerland, the first public issue byany Indian entity in the Swiss Capital Market.

1987 : ICICI signed a loan agreement for Sterling Pound 10million with Commonwealth Development Corporation (CDC),the first loan by CDC for financing projects in India.

1988 : Promoted TDICI - India's first venture capital company.

1993 : ICICI Securities and Finance Company Limited in jointventure with J. P. Morgan set up. : ICICI Asset ManagementCompany set up.

1994: ICICI established Banking Corporation as a bankingsubsidiary.formerly Industrial Credit and Investment Corporationof India. Later, ICICI Banking Corporation was renamed as 'ICICI

Bank Limited'. ICICI founded a separate legal entity, ICICI Bank,to undertake normal banking operations - taking deposits, creditcards, car loans etc.

1996 : ICICI Ltd became the first company in the Indian financialsector to raise GDR. : SCICI merged with ICICI Ltd. : Mr.K.V.Kamath appointed the Managing Director and CEO of ICICILtd

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1997 : ICICI Ltd was the first intermediary to move away fromsingle prime rate to three-tier prime rates structure and introducedyield-curve based pricing. : The name The Industrial Credit and

Investment Corporation of India Ltd changed to ICICI Ltd. :ICICI Ltd announced the takeover of ITC Classic Finance.

1998 : Introduced the new logo symbolizing a common corporateidentity for the ICICI Group. : ICICI announced takeover ofAnagram Finance.

1999 : ICICI launched retail finance - car loans, house loans andloans for consumer durables. : ICICI becomes the first IndianCompany to list on the NYSE through an issue of AmericanDepositary Shares.

2000 : ICICI Bank became the first commercial bank from Indiato list its stock on NYSE.

2001: ICICI acquired Bank of Madura (est. 1943). Bank ofMadura was a Chettiar bank, and had acquired ChettinadMercantile Bank(est. 1933) and Illanji Bank(established 1904) inthe 1960s. In October 2001, the Boards of Directors of ICICI andICICI Bank approved the merger of ICICI and two of its whollyowned retail finance subsidiaries, ICICI Personal FinancialServices Limited and ICICI Capital Services Limited, with ICICIBank.

2002 : The merger was approved by shareholders of ICICI andICICI Bank in January 2002, by the High Court of Gujarat at

Ahmadabad in March 2002, and by the High Court of Judicatureat Mumbai and the Reserve Bank of India in April 2002.Consequent to the merger, the ICICI group's financing andbanking Operations, both wholesale and retail, have beenintegrated in a single entity. At the same time, ICICI started itsinternational expansion by opening representative offices in NewYork and London. In India, ICICI Bank bought the Shimla andDarjeeling branches that Standard Chartered Bank had inheritedwhen it acquiredGrindlays Bank.

2003 : The first Integrated Currency Management Centre

launched in Pune. ; ICICI Bank announced the setting up of itsfirst ever offshore branch in Singapore. ; The first offshorebanking unit (OBU) at Seepz Special Economic Zone, Mumbai,launched. ; ICICI Banks representative office inaugurated inDubai. ; Representative office set up in China. : ICICI Banks UKsubsidiary launched. ; Indias first ever "Visa Mini Credit Card", a43% smaller credit card in dimensions launched. ; ICICI Banksubsidiary set up in Canada. ; Temasek Holdings acquired 5.2%

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stake in ICICI Bank. ; ICICI Bank became the market leader inretail credit in India. In the UK it established an alliance withLloyds TSB. It also opened an Offshore Banking Unit (OBU) inSingapore and representative offices in Dubai and Shanghai.

2004 : Max Money, a home loan product that offers the dualbenefit of higher eligibility and affordability to a customer,introduced. : Mobile banking service in India launched inassociation with Reliance Infocomm. : Indias first multi-brandedcredit card with HPCL and Airtel launched. : Kisan Loan Cardand innovative, low-cost ATMs in rural India launched. : ICICIBank and CNBC TV 18 announced Indias first ever awardsrecognizing the achievements of SMEs, a pioneering initiative toencourage the contribution of Small and Medium Enterprises to

the growth of Indian economy. : ICICI Bank opened its 500thbranch in India. : ICICI Bank introduced partnership modelwherein ICICI Bank would forge an alliance with existing microfinance institutions (MFIs). The MFI would undertake thepromotional role of identifying, training and promoting the micro-finance clients and ICICI Bank would finance the clients directlyon the recommendation of the MFI. : ICICI Bank introduced 8-8Banking wherein all the branches of the Bank would remain openfrom 8a.m. to 8 p.m. from Monday to Saturday. : ICICI Bankintroduced the concept of floating rate for home loans in India. Atthe same time, ICICI opened a representative office in Bangladesh

to tap the extensive trade between that country, India and SouthAfrica.

2005 : First rural branch and ATM launched in Uttar Pradesh atDelpandarwa, Hardoi. ; "Free for Life" credit cards launchedwherein annual fees of all ICICI Bank Credit Cards were waivedoff. ; ICICI Bank and Visa jointly launched mChq arevolutionary credit card on the mobile phone. ; Private BankingMasters 2005, a nationwide Golf tournament for high networth

clients of the private banking division launched. This event is thelargest domestic invitation amateur golf event conducted in India.; First Indian company to make a simultaneous equity offering of$1.8 billion in India, the United States and Japan. ; ICICI acquiredInvestitsionno-Kreditny Bank (IKB), a Russia bank with aboutUS$4mn in assets, head office in Balabanovo in the Kalugaregion, and with a branch in Moscow. ICICI renamed the bankICICI Bank Eurasia. Also, ICICI established a branch in Dubai

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International Financial Centre and in Hong Kong.ICICI Bankbecame the largest bank in India in terms of its marketcapitalization. ; ICICI Bank became the first private entity in Indiato offer a discount to retail investors for its follow-up offer.

2006 : ICICI Bank became the first Indian bank to issue hybridTier-1 perpetual debt in the international markets. : ICICI Banksubsidiary set up in Russia. ; Introduced a new product - NRIsmart save Deposits a unique fixed deposit scheme fornonresident Indians. : Representative offices opened in Thailand,Indonesia and Malaysia. ; ICICI Bank UK opened a branch inAntwerp, in Belgium; ICICI Bank became the largest retail playerin the market to introduce a biometric enabled smart card thatallow banking transactions to be conducted on the field. A low-

cost solution, this became an effective delivery option for ICICIBanks micro finance institution partners. ; Financial counselingcentre Disha launched. Disha provides free credit counseling,financial planning and debt management services. ; Bhoomi pujaconducted for a regional hub in Hyderabad, Andhra Pradesh.

2007 : ICICI Banks USD 2 billion 3-tranche international bondoffering was the largest bond offering by an Indian bank. ; ICICIamalgamated Sangli Bank, which was headquartered in Sangli, in

Maharashtra State, and which had 158 branches in Maharashtraand another 31 in Karnataka State. Sangli Bank had been foundedin 1916 and was particularly strong in rural areas. With respect tothe international sphere, ICICI also received permission from thegovernment ofQatarto open a branch in Doha. Also, ICICI BankEurasia opened a second branch, this time in St. Petersburg. ;ICICI Bank raised Rs 20,000 crore (approx $5 billion) from bothdomestic and international markets through a follow-on publicoffer. ; ICICI Banks GBP 350 million international bond offeringmarked the inaugural deal in the sterling market from an Indianissuer and also the largest deal in the sterling market from Asia. ;

Launched Indias first ever jewellery card in association withjewelry major Gitanjali Group. ; ICICI Bank became the first bankin India to launch a premium credit card -- The Visa SignatureCredit Card. ; Foundation stone laid for a regional hub inGandhinagar, Gujarat. ; Introduced SME Toolkit, an onlineresource centre, to help small and medium enterprises start,finance and grow their business. ; ICICI Bank signed a multi-tranche dual currency US$ 1.5 billion syndication loan agreement

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in Singapore. ; ICICI Bank became the first private bank in Indiato offer both floating and fixed rate on car loans, commercialvehicles loans, construction equipment loans and professionalequipment loans. ; In a first of its kind, nation wide initiative toattract bright graduate students to pursue a career in banking,

ICICI Bank launched the "Probationary Officer Programme".;Launched Bank@home services for all savings and current a/ccustomers residing in India ; ICICI Bank Eurasia LLC inauguratedits first branch at St Petersburg, Russia.

2008 : ICICI Bank enters US The US Federal Reserve permittedICICI to convert its representative office in New York into abranch.; ICICI Bank enters Germany, opens its first branch in

Frankfurt ; ICICI Bank launched iMobile, a breakthroughinnovation in banking where practically all internet bankingtransactions can now be simply done on mobile phones. ; ICICIBank concluded India's largest ever securitization transaction of apool of retail loan assets aggregating to Rs. 48.96 billion(equivalent of USD 1.21 billion) in a multi-tranche issue backedby four different asset categories. It is also the largest deal in Asia(ex-Japan) in 2008 till date and the second largest deal in Asia(ex-Japan & Australia) since the beginning of 2007. ; ICICI Banklaunches ICICIACTIVE - Banking Interactive Service - alongwith DISHTV, which will allow viewers to see information about

the Bank's products and services and contact details on theirDISHTV screens. ; ICICI Bank and British Airways launch co-branded credit card, which is designed to earn accelerated rewardpoints to the card holders with every British Airways flight or byspending on everyday purchases.

2009: ICICI Bank Board appoints Mr K. V. Kamath as non-executive Chairman and Ms Chanda Kochhar as Managing

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Director & CEO effective May 1, 2009, while the existing non-executive Chairman Mr N Vaghul retires after completing his termon April 30, 2009 ; ICICI bank ties up with BSNL Cell One forbill payments, it will facilitate bill payment for BSNL Cell Oneusers through www.icicibank.com across all the 27 circles of

BSNL. ; ICICI Bank Limited acting through its Hong KongBranch (ICICI Bank) signed an agreement on Export Credit Linetotaling up to US$100 million with the Japan Bank forInternational Cooperation (JBIC) which constitutes theinternational wing of Japan Finance Corporation. ; ICICI BankLimited acting through its Hong Kong Branch (ICICI Bank)signed a loan agreement with the Export-Import Bank of China(China Exim) for USD 98 million under the Two- step BuyerCredit (Export Credit) arrangement. ICICI Bank is the first IndianBank to have entered into this arrangement with China Exim ;ICICI Bank with Singapore Airlines launched ICICI Bank

Singapore Airlines Visa Platinum Credit Card, the Card hasexclusive privileges especially designed for the members. ; ICICIBank announced an association with mChek, Indias leadingmobile payment solutions provider, to facilitate mChek services toall ICICI Bank Debit and Credit Card customers. These areelectronic cards issued to the customers with mChek applicationon their mobile phone. ; Ms Chanda Kochhar took charge as theManaging Director & CEO of ICICI Bank from May 1, 2009.

ICICI BANKTODAYICICI Bank(BSE: ICICI) (formerly Industrial Credit and Investment Corporationof India) is India's largest private sectorbank by market capitalisation and secondlargest overall in terms of assets. Trotal assets of Rs. 3,562.28 billion (US$ 77 billion) atDecember 31, 2009 and profit after tax Rs. 30.19 billion (US$ 648.8 million) for the ninemonths ended December 31, 2009. The Bank also has a network of 1,640+ branches (ason February 11, 2010) and about 4,721 ATMs in India and presence in 18 countries, aswell as some 24 million customers (at the end of July 2007). ICICI Bank offers a widerange of banking products and financial services to corporate and retail customersthrough a variety of delivery channels and specialised subsidiaries and affiliates in theareas of investment banking, life and non-life insurance, venture capital and asset

management. (These data are dynamic.) ICICI Bank is also the largest issuer of creditcards in India. ICICI Bank has got its equity shares listed on the stock exchanges atKolkata and Vadodara, Mumbai and theNational Stock Exchange of India Limited, andits ADRs on theNew York Stock Exchange (NYSE). The Bank is expanding in overseasmarkets and has the largest international balance sheet among Indian banks. ICICI Banknow has wholly-owned subsidiaries, branches and representatives offices in 18 countries,including an offshore unit in Mumbai. This includes wholly owned subsidiaries inCanada, Russia and the UK (the subsidiary through which the HiSAVE savings brand is

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operated), offshore banking units in Bahrain and Singapore, an advisory branch inDubai, branches in Belgium, Hong Kong and Sri Lanka, and representative offices inBangladesh, China, Malaysia, Indonesia, South Africa, Thailand, the United ArabEmirates and USA. Overseas, the Bank is targeting the NRI (Non-Resident Indian)population in particular.

ICICI reported a net profit of Rs. 3,758 crore (US$ 741 million) for FY2009. The bank'sCurrent and savings account (CASA) ratio increased to 28.7% at March 31, 2009 from26.1% at March 31, 2008. Increase of Rs. 5,286 crore in CASA deposits in quarter endedMarch 31,2009.ICICI Bank is one of the Big Four Banks of India with State Bank of India, Axis Bankand HDFC Bank

ICICI Bank Group

BUSINESS PROFILE

Products & Services

Personal Banking Deposits

Loans

Cards

Investments

Insurance Demat Services

Wealth Management

NRI Banking Money Transfer

Bank Accounts

Investments

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Property Solutions

Insurance

Loans

Business Banking

Corporate Net Banking Cash Management

Trade Services

FXOnline

SME Services

Online Taxes

Custodial Services

Head OfficeICICI Bank9th Floor, South TowersICICI Towers

Bandra Kurla ComplexBandra (E)Mumbai.Phone: 91-022-653 7914Website: www.icicibank.com

Capital structure

The Authorized Capital of ICICI Bank is 214.75 Crores. The Issued, Subscribed and Paid UpCapital is divided into 1113250642 equity shares @ Rs.10/- each.

Board of Directors

Board Members

Mr. K. V. Kamath, Chairman....................................................

Mr. Sridar Iyengar

.................................................... Mr. Homi R. Khusrokhan

.................................................... Mr. Lakshmi N. Mittal

................................................ Mr. Narendra Murkumbi

................................................. Dr. Anup K. Pujari

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................................................. Mr. Anupam Puri

.................................................. Mr. M.S. Ramachandran

..................................................

Mr. M.K. Sharma..................................................

Mr. V. Sridar Prof. Marti G. Subrahmanyam

......................................................... Mr. V. Prem Watsa

......................................................... Ms. Chanda D. Kochhar,

Managing Director & CEO.........................................................

Mr. Sandeep Bakhshi,

Deputy Managing Director......................................................... Mr. N. S. Kannan,

Executive Director & CFO.........................................................

Mr. K. Ramkumar,Executive Director.........................................................

Mr. Sonjoy Chatterjee,Executive Director

Board committee

Audit CommitteeBoard Governance Remuneration &

Nomination Committee

Mr. Sridar Iyengar, ChairmanMr. M. K. Sharma, Alternate ChairmanMr. Narendra MurkumbiMr. V. Sridar

Mr. M. K. Sharma, ChairmanMr. K. V. KamathMr. Anupam PuriProf. Marti G. Subrahmanyam

Corporate Social Responsibility

CommitteeCustomer Service Committee

Mr. M. K. Sharma, ChairmanDr. Anup K. PujariMs. Chanda D. Kochhar

Mr. K. V. Kamath, ChairmanMr. Narendra MurkumbiDr. Anup K. PujariMr. M. S. Ramachandran

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http://www.icicibank.com/aboutus/board-of-members-puri.htmlhttp://www.icicibank.com/aboutus/board-of-members-ramachandran.htmlhttp://www.icicibank.com/aboutus/board-of-members-sharma.htmlhttp://www.icicibank.com/aboutus/board-of-directors-v-sridar.htmlhttp://www.icicibank.com/aboutus/board-of-members-subrahmanyam.htmlhttp://www.icicibank.com/aboutus/board-of-members-watsa.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-chatterjee.htmlhttp://www.icicibank.com/aboutus/board-of-directors-chatterjee.htmlhttp://www.icicibank.com/aboutus/board-of-members-puri.htmlhttp://www.icicibank.com/aboutus/board-of-members-ramachandran.htmlhttp://www.icicibank.com/aboutus/board-of-members-sharma.htmlhttp://www.icicibank.com/aboutus/board-of-directors-v-sridar.htmlhttp://www.icicibank.com/aboutus/board-of-members-subrahmanyam.htmlhttp://www.icicibank.com/aboutus/board-of-members-watsa.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kochhar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-bakhshi.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-kannan.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-ramkumar.htmlhttp://www.icicibank.com/aboutus/board-of-directors-chatterjee.htmlhttp://www.icicibank.com/aboutus/board-of-directors-chatterjee.html


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Mr. M.K. SharmaMs. Chanda D. Kochhar

Credit Committee Fraud Monitoring Committee

Mr. K. V. Kamath, ChairmanMr. Narendra MurkumbiMr. M. S. Ramachandran Mr. M .K.SharmaMs. Chanda D. Kochhar

Mr. M. K. Sharma, ChairmanMr. K. V. KamathMr. Narendra MurkumbiMs. Chanda D. KochharMr. Sandeep Bakhshi

Risk Committee Share Transfer & Shareholders'/

Investors' Grievance Committee

Mr. K. V. Kamath, ChairmanMr. Sridar IyengarDr. Anup K. PujariProf. Marti G. SubrahmanyamMr. V. Prem WatsaMs. Chanda D. Kochhar

Mr. M. K. Sharma, ChairmanMr. Narendra MurkumbiMr. N. S. Kannan

Committee of Executive Directors

Ms. Chanda D. Kochhar, ChairpersonMr. Sandeep BakhshiMr. N. S. Kannan

Mr. K. RamkumarMr. Sonjoy Chatterjee

BUSINESS OBJECTIVE

Vision

To be the leading provider of financial services in India and a major global bank.

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Mission We will leverage our people, technology, speed and financial capital to: be the

banker of first choice for our customers by delivering high quality, world-classservice.

Expand the frontiers of our business globally.

Play a proactive role in the full realisation of Indias potential.

Maintain a healthy financial profile and diversify our earnings across businesses

and geographies.

Maintain high standards of governance and ethics.

Contribute positively to the various countries and markets in which we operate.

Create value for our stakeholders.

TECHNOLOGY Used In ICICI Bank

ICICI use many type of advance technological software like Pinnacle 7.0 andPinnacle7.016.Among from this software ICICI bank uses the e-banking, core banking,

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mobile banking electronic display sy ICICI Bank was using Teradata for its datawarehouse. However, due to its proprietary hardware, the cost of procurement, upgradesand administration was soaring. The closed box architecture of Teradata imposedrestrictions on scalability. Secondly, querying and loading could not happensimultaneously. Queries could only be run during business hours because the loading of

data had to take place during off business hours. This meant that the refresh rate of EDWwas delayed, so queries may not reflect the most current data. ICICI Bank was alsodependent on Teradata for support and other activities: The bank was completely tieddown to that solution.These issues compelled ICICI Bank to look for more efficient and flexible solutions.

The solution would have to address not only current issues, but accommodate futuregrowth expectations and business requirements. ICICI Bank evaluated numerous datawarehousing solutions in the pursuit of solving its issues, and developed a shortlist ofalternatives for its migration proof-of-concept: Sybase, SAS and Netezza. The primarycriteria for evaluation was the price-to-performance ratio where Sybase IQ emerged theclear winner. During this rigorous testing, Sybase IQ delivered faster results on

independent hardware and operating systems with minimum infrastructure. Commendingthe improvements achieved, Amit Sethi, Joint General Manager, ICICI bank says, "Whatimpressed us wasthat even with overall lower costs, we could achieve significantly betterquery performanceafter implementing the Sybase enterprise warehouse solution." ICICIInfotech today launched an enterprise resourceplanning (ERP) solution for the small andmedium enterprises.The ERP package - Orion Advantage - comes bundled with an HP dual processor Xeonserver, Oracle 9i database, Windows 2003 server and costs about Rs 9.90 lakh and has a15-user license.An ERP package helps a manufacturer or any other business implementing it to manageall the important parts in the company such as product planning, parts purchasing,

maintaining inventory and interacting with suppliers and customers.ICICI Infotech officials told a press conference here today that Orion Advantage offereda set of business practice solutions for industry segments such as engineering, autoancillary, pharmaceuticals, chemicals and IT distribution. Besides the cost advantage, theERP package also came pre-configured. ICICI Infotech had mapped the processesspecific to each industry segment into the package.

Mr. Manoj Kunkalienkar, Executive Director and President, ICICI Infotech, said thatsmalland medium enterprises (SMEs) offered a good market and ICICI Infotech hopedto become a leading solution provider to this segment.

Mr. R.K. Kanthi, Deputy General Manager, ICICI Infotech, said there was no ERPpackagefor the SMEs that bundled the server, database and operating system right now.That was the advantage ICICI Infotech offered to SMEs as Orion Advantage camebundled and preconfigured. Besides the high cost of generic ERP packages, theirimplementation time as far as SMEs were concerned was also long. Orion Advantagecould be installed in 45 days.

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ICICI Infotech had signed up six customers so far for the package and hoped to garner a15 per cent market share of the SME segment, whose number in the country wasestimated at 2.30 lakh.Mr. K.S. Natarajan, Managing Director, Trident Pneumatics Pvt Ltd of Coimbatore, one

of the companies that had installed Orion Advantage, said that the company had tried

three other ERP packages, all of which had failed, before settling on Orion Advantage.

Mr Kunkalienkar said that ICICI Infotech planned to move the two development centersin Chennai into a single location and double the staff strength from 300 now in the nexttwo years.The Chennai centers were involved in research and development of Orion ERP solutionsand Premia, an insurance package.

We can see that the how technology gives the best results in the below diagram. Thereare drastically changes seen in the use of Internet banking, in a year 2001 (2%) and in

the year 2008 (25%).These type of technology gives the freedom to retail customers.

Centralized Processing Units Derived Economies Of ScaleElectronic Straight through Processing Reduced Transaction CostData Warehousing,CRM Improve Cost Efficiency,Cross SellInnovative Technology Application Provide New Or Superior Products

The countrys middle class accounts for over 320 million people. In correlation withthegrowth of the economy, rising income levels, increased standard of living, andaffordability of banking products are promising factors for continued expansion.

PRODUCTS AND SERVICES

PERSONAL BANKING

Loan Product Deposit Product Investment &

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Insurance Auto loan

Loan against

security

Loan against

property

Personal loan

Credit card

2- wheeler loan

Commercial

vehicles finance

Home loans

Retail business

banking

Tractor loan

Working capital

finance

Construction

Equipment finance

Health care finance

Education loan

Gold loan

Savings A/C

Current A/C

Fixed Deposits

Demat A/C

Safe Deposit

Lockers

Mutual Funds

Bonds

Knowledge Centre

Insurance

General And Health

Insurance

Equity And

Derivatives

Mudra Gold Bar

Cards PaymentServices

Access To Bank

Credit Card Debit Card

Prepaid Card

--------------------------------Forex services

--------------------------------

Product And

Services

Trade Services

Forex Service

Branch Locater RBI Guidelines

Net Safe Merchant

Prepaid Refill

Bill Pay

Visa Bill Pay

InstaPay

Direct Pay

VisaMoney

Transfers

E-Monies Electronic

Funds Transfer Online Payment Of

Direct Tax

Net Banking One View

InstaAlert Mobile

Banking

ATM

Phone Banking

Email Statements

Branch Network

WHOLESALE BANKING

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Corporate Small andMediumEnterprises

Financial InstitutionsandTrusts

Funded Services

Non Funded

Services

Value Added

Services

Internet Banking

Funded Services

Non Funded

Services

Specialized Services

Value Added

Services

Internet Banking

BANKS

Clearing Sub-Membership

RTGS Sub-Membership

Fund Transfer

ATM Tie- Ups

Corporate Salary A/C

Tax Collection

Financial Institutions

Mutual Funds

Stock Brockers

Insurance Companies

Commodities Business

Trusts

NRI SERVICES

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Accounts & Deposits Remittances

Rupee Saving A/C

Rupee Current A/C

Rupee Fixed Deposits Foreign Currency Deposits

Accounts For Returning Indians

North America

Uk

Europe South East Asia

Middle East

Africa

Others

Quick Remit

India Link

Check Lock Box

Telegraphic/ Wire Transfer

Fund Transfer Cheques/Dds/Tcs

Investment & Insurances

Loans

Mutual Funds

Insurance

Private Banking

Portfolio Investment Scheme

Home Loans

Loans Against Securities

Loans Against Deposits

Gold Card Credit

Payment Services Access To Bank

Net Safe

Bill Pay

InstaPay

DirectPay

VisaMoney

Online Donation

Net Banking

One View

InstaAlert

ATM

Phone Banking

Email Statements

Branch Networks

PRODUCTS

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ICICI Bank offers wide variety of Deposit Products to suit your requirements. Coupledwith convenience of networked branches/ ATMs and facility of E-channels like Internetand Mobile Banking, ICICI Bank brings banking at your doorstep. Select any of itsdeposit products and provide your details online and their representative will contact you

for Account Opening.

SAVING ACCOUNTS

ICICI Bank offers customers a power packed Savings Account with a hostof convenient features and banking channels to transact through. So nowcustomers can bank at their convenience, without the stress of waiting inqueues.

Special Savings Account:

The Special Savings Account has been designed keeping in mind the specific needs oforganizations such as Trusts, Associations, Societies, Councils, Clubs etc. It providesorganizations solutions with added value and is ideal for tax exempted entities.

LIFE PLUSSenior citizens savings account

LIFE PLUS,a special savings account for senior citizensfrom ICICI Bank is packed with a host of

benefits,designed keeping your unique financialrequirements in mind.

Special senior citizens desk to cater to all banking

transactions, so that you dont wait in queues.

Higher interest rate on FD/RD:avail the combined benefits of safety,felexibility and

attractive returns with ICICI Bank Fixed Deposit and Recurring Deposit.

Free special senior citizen LIFE PLUS debit card.

Money multiplies facility.

Extended banking hours allows you to visit our branches,as per your convenience.

Anywhere banking access to various services,ICICI Bank has to offer

anytime,anywhere and from any place,including branches,ATMs and phone

banking. Nomination facility available.

Quarterly average balance(QAB) requirement of Rs.5000.

Quarterly physical statements are delivered to your doorstep to absolutely free of

cost.

Passbook on request.

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Young Stars Account:

Young Stars is a banking service for children, aged 1day -18years, brought to you by ICICI Bank to help the parentsmeet the present and future aspirations that they hold for

their child. It offers various savings and investment optionsto the parent along with teaching the child to manage his/herpersonal finance in a more responsible and independent

manner.Young Stars will guide your child through the world of banking -through checking theaccount balance, fun zones and special pages on the internet. It makes banking a pleasure and ofcourse teaches your child to manage their personal finances.With the pocket money that youtransfer to your child's account, you can even shop with him / her at Young Stars very ownshopping page. You can even open a recurring deposit in your child's name.

Once you are done with your 'banking', you can access your child's account with all the fun linksto special zones designed to suit your child's area of interests and also impart knowledge on thecurrent events of the world.

Advantage woman savings account

The ICICI Bank Advantage Woman Account enables todaysindependent women to enjoy hassle-free banking services.Besides the core ICICI Bank advantage, the Advantage WomanSavings Account is packed with special benefits for our womencustomers. Enjoy your present and plan for the future withICICI Banks Advantage Woman Savings Account.Advantage

Woman offers a specially designed woman's debit card which helps you shop and savesimultaneously, manages your household expenditures and comes with a bag full of offersattached to it.

Special International Womans Debit Card with lots of offers.

Free unlimited access to any banks ATM.

Bill Pay facility & Multi Channel Access.

Payable-at-par cheque book.

Nomination facility available.

Zero balance facility with an RD of Rs.2000 or Quarterly Average Balance (QAB)

requirement of Rs. 10,000.

Current Accounts:

Every business requires efficient banking facilities to support its business activities. ICICI Bankoffers premium quality service, unfolding a wide array of class products. With technologyleadership and service the bank is able to meet some of the most challenging financial needs ofclients.A Current Account is one that is required by Bus in es sman , Jo in t st oc k co mp an ie s,Insti tutions, Public authorit ies, public corporations etc. Any business that hasnumerous banking tranactions need a current account as i t

Allows running account supporting unlimited withdrawals and deposits.

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Is meant for convenience and not to save money.

Roaming Current Account

Only Roaming Current Account from ICICI Bank travels the distance with customers

business. With advanced technological features such as MCC and LCC, banking needs arewell taken care of, customers can access their accounts at over 500 networked branchesacross the country.So while customers take care of their business, ICICI Banks Roaming Current Accountsimplifies banking for them.

Salary Accounts

Salary Account is a feature rich corporate payroll account with benefits for both corporates andits employees.

The process of drawing cheques for salaries is replace d bysending a single ASCII fi le to the bank and the am ount isdirectly credited into the employees salary account

Cuts down payroll processing workload

Salary Account can be opened with minimum 10 employees

Instant credit of salaries

ICICI Bank Salary Account is a benefit-rich payroll account for Employers and Employees.Asan organization, you can opt for our Salary Accounts to enable easy disbursements of salariesand enjoy numerous other benefits too.With ICICI Bank Salary Accounts your employees willenjoy the convenience of :

Having the largest network of ATMs at their command,

Free 24 hour Phone Banking,

Free Internet Banking.

All that the organization would require to do is to send ICICI Bank an advice (in form of acheque/debit instruction, ecs, etc) for the total salary amount along with the salary details of thedesignated employees in a soft and hard copy format and we will credit the respectiveemployees' accounts as per your statement of advice.ICICI Bank Salary Accounts benefits you inmore than one ways:-

Reduces paperwork.

Saves remittance costs.

Employees receive instant credit of salaries. More convenient than ECS. Besides all of theabove, employees automatically become ICICI Bank account holders with special benefits andprivileges of 8-8 banking, Investment advisory and much more...

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Fixed deposits:

Fixed deposits are options which help you grow your moneythus creating wealth in a safer and secure way.ICICI provides its customers with various kinds of Fixeddeposit facilities that are flexible and cater to customers whohave different needs and wants in their fixed deposits.ICICI provides a Fixed Deposit that allows customers todeposit their money for just as long as you wish.

Wide range of tenures 15 days to 10 years.

Choice of investment plan traditional and cumulative deposits.

Partial withdrawal allowed.

Loan facility available you can avail loan up to 90% of principal and accrued interest.

Auto renewal facility you can choose this option so that the deposit can be renewed on

maturity.

Interest compounded quarterly.

Additional interest rate of 0.5% for senior citizens.

Recurring Deposits:

ICICI BankRecurring Deposits are an ideal way to investsmall amounts of money every month and end up with a largekitty on maturity.High recurring billing and recurringpayments can be a drain on your finances and hence largeinvestments may seem a plan away.

Recurring deposits aims to encourage savings without puttingany stress on customers finances by making them to put a

lump sum amount in fixed deposit in one go.The recurring deposit also attracts high rate ofreturn that are identical to the fixed deposit rates and most importantly no TDS is applicable in it.the minimum balance of deposit is of Rs.500 and thereafter in multiples of Rs.100 the minimumperiod is 6 months and thereafter in multiples of 3 months,nomination facility is also available.

Security Deposits:

A few Corporates stipulate to their new employees to provideSecurity Deposit to reduce attrition. ICICI Banks proposalfor the employee is to keep the Security Deposit in the formof a Fixed Deposit (FD) with the Bank. The employee cannotwithdraw such FDs without the consent of the company and

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the company has the right to withdraw the FD in the event of employee leaving the organizationbefore a certain stipulated period.

ICICI Bank Tax-Saver Fixed Deposit

ICICI Banks Tax-Saver Fixed Deposit enables you to save tax and earn high returns. A dualbenefit option structured to maximise your advantage. ICICI Banks Tax Saver FD is the perfectsolution for your investment needs.

EEFC Account

Indian exports have surged over the last decade owing to an unprecedented boom in sectors likesoftware, biotechnology, gems, jewellery, textiles etc. As a result of this, the volume of inwardremittances has also increased significantly. To shield the firms engaged in regular export andimport from the exchange rate fluctuations RBI has allowed parking of foreign currency byexporters in an account designated as Exchange Earners Foreign Currency Account (EEFC).

EEFC accounts are Current Accounts held in foreign currency with authorized dealers of foreignexchange in the country.

Resident Foreign Currency (Domestic) Account

Do you want to save money while buying foreign currency for travelling abroad? You can buytravellers cheques, foreign currency in cash and foreign currency demand draft for yourexpenses overseas. If you are a frequent traveller, you may not want to go through the hassles ofbuying foreign currency every time you travel abroad.

The Reserve Bank of India has now made it easier for you to access foreign currency bypermitting a foreign currency account (domestic) for resident Indians. In line with RBI

guidelines, ICICI Bank has come up with a scheme that helps you get rid of all your forexworries. You can park your foreign currency in ICICI Bank under RFC (D) account. Non-interestbearing Resident Foreign Currency (D) (RFC (D)) with ICICI Bank can be maintained in fourmajor currencies (USD, EURO, GBP and Japanese Yen)

PRIVILEGE BANKING:

Privilege banking service ensures preferential treatment to its customers.

Silver privilege A/c

Waiver of multi-city cheque book usage up to Rs. 1,00,000 per month.

Waiver of DD/PO charges for upto Rs.50,000 per day.

Preferential rates of gold coins,deposits lockesr &foreign exchange.

Quarterly average balance requirement of Rs.25000.

Gold privilege A/c

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Priority processing at all ICICI Bank branches and customer care.

Free usage of payable -at-par chequebook.

Free international gold debit card with higher daily withdrawal and spend limit.

Waiver of DD/PO charges for up to Rs.100,000 per day.

Free anywhere banking facility.

Prefrential rates for gold coins,deposit lockers and foreign exchange. Quarterly Average Balance(QAB) requirement of Rs.50000.

Titanium privilege A/c

Branch relationship manager supported with phone banking relationship

manager.

Priority processing at ICICI Bank brancghes and customer care.

Free international titanium debit card with higher daily withdrawal and spend

limit.

Free anywhere banking facility.

Free usage of multy-city cheque book.

Free physical monthly account statement.

Complete waiver on DD/PO charges.

Preferential rates for gol coins,deposit lockers and foreign exchange.

Quarterly average balance (QAB)requirement of Rs.75000 and Total

Relationship Value(TRV)of Rs. 5,00,000.

Family banking:

Superior product benefits of privilige banking,wealth management andglobal private client(GPC) available to all the members of your familywhile the required minimum balance can be maintained in any of theaccounts.

Access to superior benefits for the entire family.

Flexibility to maintain balances across account.

Lower minimum balance requirement at individual customer level.

Single family bank convenience for the entire family and easier funds management.

Outward Remittance:

Send money to your loved ones abroad

ICICI Bank offers you a simple way to send money outside India. Our Outward Remittancefacilities make remitting money abroad quick, and reliable. ICICI Banks Outward Remittance isthe solution for your all your needs. Be it money for education, gift money or maintenance for

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loved ones or donation for a cause. Our extensive network gives us reach to most parts of the

world.

Advantage Deposit

Advantage Deposit is a combination of fixed deposit and mutual fund investment, offering youthe safety of a fixed deposit and the returns of an equity fund. Advantage Deposit countersequity-market fluctuations through Systematic Investment Plans.

Combination of a Fixed Deposit (with monthly interest payout) and Systematic

Investment Plan (SIP) of a Mutual Fund. Re-investment of monthly interest payout of Fixed Deposit into systematic investment

plan of Mutual Fund.

Automatic debits to account through Standing Instruction / ECS debit mandate.

New Pension System of Government of India

ICICI Bank with 49 branches is a Point of Presence (POP) for the NEW PENSION SYSTEMlaunched on May 1, 2009 by the Government of India. The scheme, promoted by the PFRDA(Pension Fund Regulatory and Development Authority, Government of India), is a first of itskind in India and is being launched pan-India by 22 other POP's as well.

The purpose of this pension scheme is to promote security of income to its subscribers in theirold age. The scheme will empower a subscriber to plan his own retirement and pension. It notonly will help him save for life after retirement but also is a good investment tool as the returnsare market-driven. For optimum returns, the Government has appointed six fund managers for

subscribers to choose from.

LOANS

HOME LOAN

Interest rates on home loans have come down considerably in thelast few years. Individuals who opted for housing loans in the yearsgone by, are still servicing them at 17% to 21% per annum. Quite aprice to pay, since one can get a loan today for around 12% perannum. In such a case, you can opt for a balance transfer. Under this

scheme, customers can replace their existing old high interest loanby a cheaper (equal to applicable current rates) loan. ICICI HomeFinance will not only finance the balance amount of outstandingloan but also your prepayment charges to the old housing finance

company.The result:

A lower EMI with the same tenure .

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A reduced tenure with the same EMI.

A reduced tenure and EMI .

The same EMI and tenure but an additional amount as a loan.

PERSONAL LOANS

ICICI Bank Personal Loans are easy to ge

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