TABLE NO: 1

RESPONDENTS BY GENDER

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

MALE

FEMALE

45

5

90%

10%

TOTAL 50 100%

Inference:

The above Table infers that 90% of respondents are Male and other rest

of 10% of respondents Female

CHART NO: 1

RESPONDENTS BY GENDER

MALE FEMALE 0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Chart Title

PERCENTAGE%

TABLE NO: 2

AGE OF THE RESPONDENTS

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

3

4

18 – 25

25 – 32

32 – 40

ABOVE 40

20

15

10

5

40%

30%

20%

10%

TOTAL 50 100%

Inference: The above Table infers that 20% of Respondents 18 – 25 age groups,

30% are respondents 25 – 32 age groups, 20% of respondents 32 – 40 age groups

and 10% of respondents are above 40 age groups.

CHART NO: 2

AGE OF THE RESPONDENTS

18-25 25-32 32-40 ABOVE 400%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Chart Title

PERCENTAGE%

TABLE NO: 3

OCCUPATION OF RESPONDENTS

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

3

4

Business

Professional

Employee

Students

10

25

10

5

20%

50%

20%

10%

TOTAL 50 100%

Inference: The above Table infers that 20% of respondents are businessman, 50%

of respondents are professional, 20% of respondents are employee and 10% of

respondents are students.

CHART NO: 3

OCCUPATION OF RESPONDENTS

Businessmen Professional Employee Students0%

10%

20%

30%

40%

50%

60%

Chart Title

PERCENTAGE%

TABLE NO: 4

CUSTOMER’S SATISFACTION AT AFRAH MOBILES SERVICE

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

3

4

EXCELLENT

GOOD

AVERAGE

POOR

15

25

10

0

30%

50%

20%

0%

TOTAL 50 100%

Inference: The above Table infers that 30% of respondents say Excellent, 50% of

respondents say good, 20% of respondents are Average and 0% of respondents say

poor.

CHART NO: 4

CUSTOMER’S SATISFACTION AT AFRAH MOBILES SERVICE

Excellent Good Average Poor0%

10%

20%

30%

40%

50%

60%

Chart Title

PERCENTAGE%

TABLE NO: 5

EXPERIENCE WITH AFRAH MOBILES

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

3

4

Excellent

Good

satisfactory

poor

15

20

14

1

30%

40%

28%

2%

TOTAL 50 100%

Inference:

The above Table infers that 30% of respondents are excellent, 40% of

respondents are good, 28% of respondents are satisfactory and 2% of respondents

are poor.

CHART NO: 5

EXPERIENCE WITH AFRAH MOBILES

Excellent Good Satifactory poor0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Chart Title

PERCENTAGE%

TABLE NO: 6

PREFER AFRAH MOBILES OVER OTHER

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

3

4

5

Low price

Discount

Free gifts

Good service

All the above

2

5

5

3

35

4%

10%

10%

6%

70%

TOTAL 50 100%

Inference:

The above Table infers that 4% of the respondents feel they prefer this

product low price, 10% of the respondents feel they prefer this product discounts,

10% of respondent say free gifts, and 6% of respondents says good service, 70% of

respondents says all the above.

CHART NO: 6

PREFER AFRAH MOBILES OVER OTHER

Low Price Discount Free gifts Good service All the above0%

10%

20%

30%

40%

50%

60%

70%

80%

Chart Title

PERCENTAGE%

TABLE NO: 7

KNOW ABOUT AFRAH MOBILES

SL.NO DESCRIPTION NO.OFRESPONDENTS

PERCENTAGE(%)

1

2

3

4

ADVERTISEMENT

NEIGHBORS

STALL

FRIENDS AND COLLEAGUES

25

2

8

15

50%

4%

16%

30%

TOTAL 50 100%

Inference:

The above Table infers that 50% of respondents came to know about the

AFRAH Mobiles through advertisement, 4%through Neighbors, 16% know by

stall, 30% know their friend and colleagues.

CHART NO: 7

KNOW ABOUT AFRAH MOBILES

Avertisement Neigbors Stall Friends0%

10%

20%

30%

40%

50%

60%

Chart Title

PERCENTAGE%

TABLE NO: 8

PREVIOUSLY PURCHASE WITH AFRAH MOBILES

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

YES

NO

35

15

70%

30%

TOTAL 50 100%

Inference: The above Table infers that 70% of repondents are previously purchase

with AFRAH mobiles, 30% of respondents say NO.

TABLE NO: 8

PREVIOUSLY PURCHASE WITH AFRAH MOBILES

Yes No0%

10%

20%

30%

40%

50%

60%

70%

80%

Chart Title

PERCENTAGE%

TABLE NO: 9

ENJOY OF SALES PROMTION

SL.NO DESCRIPTION NO.OF

RESPONDENTS

PERCENTAGE

(%)

1

2

YES

NO

45

5

90%

10%

TOTAL 50 100%

Inference: The above Table infers that 90% of respondents enjoy sales

promotion and 10% of respondents not enjoy the sales promotion by the company

CHART NO: 9

ENJOY OF SALES PROMTION

Yes No0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Chart Title

PERCENTAGE%

TABLE NO: 10

ATTRACTIVE AFRAH MOBILES OFFERS

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

3

4

FREE GIFTS

EXCHANGE OFFER

DISCOUNTS

ALL THE ABOVE

35

5

5

5

70%

10%

10%

10%

TOTAL 50 100%

Inference:

The above Table infers that 70% of respondents say attractive AFRAH

Mobiles offers, 10% of respondents says Exchange offer, 10% of respondents

Discounts and 10% of respondents say All the above.

CHART NO: 10

ATTRACTIVE AFRAH MOBILES OFFERS

Free gifts Exchange offer Discounts All the above0%

10%

20%

30%

40%

50%

60%

70%

80%

Chart Title

PERCENTAGE%

TABLE NO: 11

INFORME ABOUT INSURANCE PACKAGE

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

YES

NO

45

5

90%

10%

TOTAL 50 100%

Inference:

The above Table infers that 90% of respondents say informed about

insurance package on mobile 10% of respondents say NO.

CHART NO: 11

INFORME ABOUT INSURANCE PACKAGE

Yes No0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Chart Title

PERCENTAGE%

TABLE NO: 12

ATTRACTIVE ADVERTISEMENT

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

3

4

STRONGLY AGREE

AGREE

DIS-AGREE

STRONGLY DIS-AGREE

25

15

9

1

50%

30%

18%

2%

TOTAL 50 100%

Inference:

The above Table infers that 50% of respondents strongly agree, 30% of

respondents say agree, 18% of respondents are Disagree and 2% of respondents

strongly disagree.

CHART NO: 12

ATTRACTIVE ADVERTISEMENT

Strongly agree Agree Dis-agree Strongly disagree0%

10%

20%

30%

40%

50%

60%Chart Title

PERCENTAGE%

TABLE NO: 13

IS AFRAH MOBILE‘S SERVICE GOOD

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

3

4

STRONGLY AGREE

AGREE

DIS-AGREE

STRONGLY DIS-AGREE

25

15

8

2

50%

30%

16%

4%

TOTAL 50 100%

Inference:

The above Table infers that 50% of respondents strongly agree, 30% of

respondents say agree, 16% of respondents are Disagree and 4% of respondents

strongly disagree.

TABLE NO: 13

IS AFRAH MOBILE‘S SERVICE GOOD

Strongly agree Agree Dis-agree Strongly disagree0%

10%

20%

30%

40%

50%

60%Chart Title

PERCENTAGE%

TABLE NO: 14

IS REFER TO OTHERS

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

YES

NO

48

2

96 %

4%

TOTAL 50 100%

Inference:

The above Table infers that 96% of respondents say YES, 4% of respondents

say NO.

TABLE NO: 14

IS REFER TO OTHERS

Yes No0%

20%

40%

60%

80%

100%

120%Chart Title

PERCENTAGE%

TABLE NO: 15

IS COME AGAIN IN AFRAH MOBILES

SL.NO DESCRIPTION NO.OF RESPONDENTS

PERCENTAGE(%)

1

2

YES

NO

48

2

96%

4%

TOTAL 50 100%

Inference:

The above Table infers that 20% of respondents say YES, 4% of respondents says

NO.

CHART NO: 15

IS COME AGAIN IN AFRAH MOBILES

Yes No0%

20%

40%

60%

80%

100%

120%

Chart Title

PERCENTAGE%

CHART NO: 15

LEVELS OF SALES PROMOTIONS

Yes No0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Chart Title

PERCENTAGE%