project challenge 2018 neil shorney€¦ · agile coaching in 2018 • scrum master as coach...
TRANSCRIPT
Neil ShorneyBMus (Hons) GWCPM FInstSMM
Project Challenge
2018
Coaching in an Agile environment
.
Housekeeping
• ±45 minutes + Q&A
• Engage & be active
• Be ready to learn
• Strive to work differently
• Take action on what you learn
.
Expectations
Beginner: Possibilities & clarity
Intermediate: Structure & focus
Advanced: Validation & new ideas
.
The Sprint Plan
• Detailed history of Agile coaching
• How the role of the coach has evolved from one year to the next
• 3-day coaching course delivered in 45 minutes
• Live hands-on practice in whole-group role-plays
• Mid-session break with canapés and Prosecco
• Free book
• Opportunity to appear in a coaching documentary
.
The Reality
• Role of the Agile coach
• Agile coaching in 2018
• How to coach
• Freebies and take-aways
.
Who am I?
• Director @ Navanter: sales, leadership & communication skills
• 15 years’ experience in PM
• 20 years’ experience in sales
• 10 years’ experience in training
“Neil showed continually during the course
how to walk the talk.”Jeremías Iglesias, Principal - IT Governance and Business
Relations Division, European Central Bank
What is Agile coaching?
.
Role of the Agile coach
• “The coach role is part trainer, part consultant”
• An advisor
• Helps the team execute the Agile vision
- Article on Agile Connections website
What about 2018…?
.
Agile coaching in 2018
• Scrum Master as coach Collaborative
Knowledgeable
Observant
Facilitative
• Traditional Agile coach – Agile implementation• Think like the C-suite
• Broaden their organisational knowledge
.
The Navanter Organisational Model
.
What is coaching?
Coaching is a process aimed at helping another person to maximise their own potential through enabling
the self-realisation of what will work for that person.
Coaching is a process aimed at helping another person to maximise their own potential through enabling
the self-realisation of what will work for
that person.
.
.
How to do it
.
It’s all about…
.
It’s all about…
• Open
• Probing
• Leading
• Closed
(and it’s never
about Telling!)
.
Navanter COURAGE coaching process
C
O
U
R
A
G
E
urrent objective
rdinary state
ltimate state
equired steps
ssistance
uidance
valuation³
.
Current objective
• What can I coach you in today?
• Today, I’d like to talk about…
• What’s changed since we last met?
• What do you think I’d like to talk about?
• What are you avoiding at the moment?
• What are you hoping I won’t bring up?
• What’s your biggest challenge in the coming week?
.
Ordinary state
• What’s happening at the moment?
• What’s stopping you from solving your biggest problem right now?
• What else is this issue affecting?
• If you don’t solve this, what will it mean to you?
• What’s holding you back?
.
How would you rate yourself... /10?
What would you need to do
differently to give yourself a 10?
.
Ultimate state
• Where do you want to be with this?
• In 6 months’ time, what do you want your world to look like?
• How skilled do you want/need to be in this?
• How will you know when you’ve achieved this?
• What might prevent you from succeeding?
.
Required steps
• What options do you have?
• What other options do you have?
• If you could wave a magic wand, what would you do?
• If the constraints were removed, what would you do then?
• What personal resistance do you have to taking these actions?
.
Assistance
• What do you need from me that you’re not getting at the moment?
• Who would be the best person to ask for help?
• What would you expect that person to offer?
• What resources will you need?
• Who do you need to speak to to get these resources?
• What will you say to them?
.
Guidance
• What’s worked well so far?
• What hasn’t?
• What will you change in your approach to make the biggest improvement?
• What would be a logical next step?
• What does your gut feeling tell you to do?
• What can you do to make a 10% improvement from now on?
.
Evaluation³
Task
How did it go?
How would you rate the finished result?
Coachee
What new insights did you discover?
Coach
What could I have done differently?
.
Navanter COURAGE coaching process
C
O
U
R
A
G
E
urrent objective
rdinary state
ltimate state
equired steps
ssistance
uidance
valuation³
.
Getting it right for 2018
Agile coaches need to evolve
Broader perspective on the entire
business
Scrum Masters need to learn to coach
.
Bonus!
• Coaching questions cheat-sheet
• Navanter Business Essentials
.
How to get it…
Coaching questions:
• Connect on LinkedIn
Navanter Business Essentials:
• Connect on LinkedIn
• Tag me in a post sharing your 3 top coaching questions