programme catalogue 2016 - 2017 indiacontent.zone-secure.net/bnp_training_offers/pdf/catalogue...

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The bankfor a changing

world

WHERE MINDS MEET

PROGRAMMECATALOGUE2016 - 2017INDIA

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LEARNING AND DEVELOPMENT FRAMEWORK There are four pillars on which Learning and Development is built on:

CAPABILITYDrive core capabilities and know-how to accelerate business success and improve the productivity and performance of the talent pool

• People• Sales & Client Management• Product / Technical• Process

INNOVATION / GROWTH

Leverage L&D mechanisms to spur new thinking, innovation and growth in APAC

• Change Management• Innovation/Think-tanks• Transformation

Near Term Long Term

People Outcomes

Business Outcomes

CULTUREShape and align talent with the ONE BANK culture and values of the bank... increase employee commitment to and engagement with the bank

• Compliance & Conduct• New Entrants & One Bank• Diversity & Inclusion

FUTURE READINESSAccelerate key talent progression along the pipeline... enhance the succession slate for key roles across the enterprise

• Graduate Development• APAC Talent Programme• Senior Leadership

CONTENT

CULTURE

COMPLIANCE & CONDUCT

• IT Security Masterclass 34

CAPABILITY

PEOPLE

• Managing for Success• Solving Problems and Handling Conflict• Delivering Results through People • First Time Managers• The Confident Negotiator• Business Communication Skills• Core Empowerment for Personal Effectiveness• Advanced Presentation Skills

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PRODUCT

• CIB Product Bootcamp• Product Bootcamp for ITO • Basics of Trade Finance• Advanced Trade Finance• Key Updates on Trade Finance• Advanced Credit Analysis• Program on Global Markets• Operational Risk Management• Systems Training – ATLAS • Microsoft Office

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INCUBATORS

INNOVATION / GROWTH

• 6 Thinking Hats

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CAPABILITYPEOPLE • SALES CLIENT MANAGEMENT • PRODUCT • PROCESS

PEOPLEManaging for SuccessSolving Problems and Handling ConflictDelivering Results through People First Time ManagersThe Confident NegotiatorBusiness Communication SkillsCore Empowerment for Personal EffectivenessAdvanced Presentation Skills

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PRODUCTCIB Product BootcampProduct Bootcamp for ITO Basics of Trade FinanceAdvanced Trade FinanceKey Updates on Trade FinanceAdvanced Credit AnalysisProgram on Global MarketsOperational Risk ManagementSystems Training – ATLAS Microsoft Office

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6 PEOPLEManaging for SuccessThe MFS program focuses on acquiring and consolidating fundamental management skills to be able to adapt to different situations, and explore key managerial roles and behaviors.

> PEOPLECAPABILITY

• Exploring managerial expectations through the 360 assessment and identifying one’s own management profile. • Key management issues - Team dynamics, Managing performance, Adapt management style to people and situation

Learning Objectives

• Introduction to difference between manager and leader• Consistent Internal Strategy • Managerial Expectations• Global Management Programme: Goals• Our Ways of Working• Sharing Our Expectations• Communication and Teamwork• Authority or Influence?• Connections/Impact on PDP: my Style and Communications• Performance Management: the Process• Delegation• What Drives Exceptional Performance?• Team Development• Feedback

Course Outline

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India Catalogue 2016 | Where Minds Meet

Duration2 days

Pre-requistiesServing managerial position for5 -10 years

Target AudienceSenior managers (5-10 years of managerial experience)

Competencies Addressed• Teamwork, developing others• Communication skills

7PEOPLESolving Problems and Handling ConflictThis workshop introduces effective approaches to problem solving, allowing you to make a decision based on a rigorous & defendable argument. Participants will examine how to discuss and resolve issues where the stakes are high, opinions differ and emotions are expressed.

• Apply a range of problem solving techniques and decision-making tools to resolve live business issues• Use tools to approach, dismantle and resolve complex problems• Understand your own preferred strategy for dealing with conflict at work and become more comfortable using a wider range of approaches• Use diagnostic techniques to better understand the reasoning behind another party’s point of view in order to better present your counter argument in a calm and rational manner• Become comfortable using a range of techniques to resolve technical and people issues quickly and efficiently whilst building your working relationships with key stakeholders

Learning Objectives

Day 1• Apply methodologies to identify and define an issue, before you approach, dismantle and resolve a problem• Practice a range of problem solving techniques that help you to choose a logically reasoned and defendable solution (4 thinking styles, directed questions, importance/urgency prioritization, SWOT & Force field analysis, Decision Trees, Root Cause analysis)

Day 2• Understanding the dynamics of tough conversations at work• Complete a conflict handling styles self-assessment to better understand your own (and the other party’s) style under stress and how this may impact on the quality of the conversation and it’s outcomes• Assertion without aggression• Practice dealing with conflict in typical commercial scenarios, before applying the techniques to resolve yourlivebusinessissues

Course Outline

Duration2 days

Pre-requistiesCompleted Managing for Success

Target AudienceManagers

Competencies Addressed• Decision Making Skills• Strategic thinking• Team work• Communication Skills

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> PEOPLECAPABILITY


8 PEOPLEDelivering Results through PeopleThis workshop provides managers with practical tools & strategies to help deliver business results through & with their teams. Participants will learn how to engage team members to deliver discretionary effort by developing individual relationships based on mutual trust & respect.

> PEOPLECAPABILITY

• Learn the result of research that demonstrates financial and other performance results that can be achieved when high Emotional Intelligence (EI) is applied in the workplace• Discover the link between your emotions and the performance of the people you lead• Apply an emotionally intelligent approach to people management and how each EI component impacts performance in a different way• Determine areas for development in your approach to people leadership and develop an action plan for achieving results through and with the people you lead.

Learning Objectives

• Understand why smart managers can still fail & how EI can drive business performance• Building awareness of how resourceful and un-resourceful states can drive outcomes• Managing self during “Moments of Truth”• Understand intrinsic/extrinsic motivations and identifying what’s driving each team member to perform• Developing social awareness & empathy• Influencing without authority• Relationship Action Plans

Participants will• Discover the link between emotional intelligence and effective team leadership• Identify factors that lead to high performance/low performance, trust/mistrust, and a host of other cultural issues in the workplace• Understand the link between emotions, behavior and the performance of your team• How and why they should set goals to improve your emotional intelligence and how that will improve their job performance as a leader or manager

Course Outline

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Duration2 days

Pre-requistiesCompleted Managing for Success

Target AudienceManagers

Competencies Addressed• Impact• Generating engagement/inspiring others• Managing in a positive way• Communication skills

9PEOPLEFirst Time ManagersThe program helps to build Managerial skills and manage their teams effectively.

Understanding ownership, accountability, influencing skills, preferred Communication styles and How to develop people

Learning Objectives

Day 1• Skill Will Matrix• Key skills for developing and managing people• ‘Deep Listening’• Giving feedback effectively• Questions• Managing – making effective requests• Movie on developing and managing teams – “Hoosiers”

Day 2• Movie Debrief• Psychometric test – Communication Matrix: Leveraging your team’s strengths• Building an engaged team• Model for effective conversations• Putting it all together – role-plays• Goal sheets• Sharing of Learnings

Course Outline

Duration2 days

Pre-requistiesNA

Target AudienceFirst time and junior managers

Competencies Addressed• Active listening • Teamwork• Communication skills• Self confidence

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> PEOPLECAPABILITY


10 PEOPLEThe Confident NegotiatorThe program builds and help the participant understand the strategies required to be skillful Negotiator.> PEOPLE

CAPABILITY

• Understand the road block/ barriers to negotiation• Dig deep with effective listening and directional questioning• Developing one’s best alternative to a negotiated agreement • Negotiation tactics and strategies for a win – win scenario• Identify and adapt behaviors of successful negotiators• Competitive negotiation model - SPORTS• Assertiveness in action• Negotiating with different people - Difficult people - Slipping characters - Deviators

Learning Objectives

Day 1• Road blocks to negotiation - Self evaluation - Identifying common barriers to successful negotiation• Listening to understand - Enhance your listening using 5A model - The art of asking questions• Developing one’s best alternative to a negotiated agreement - Apply basic negotiation concepts BATNA, WATNA - Importance of research on your and the other side• Negotiation tactics and strategies - Analyzing types of negotiation approaches

Course Outline

2 days

Pre-requistiesMust be able to read, write and speak in Business English

Competencies Addressed• Self confidence• Negotiation skills• Active listening

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Duration

Target AudienceMid level employees

2 days


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11PEOPLEThe Confident Negotiator

Day 2• Behaviors of successful negotiators - Understand different personality styles and behaviors - Work more effectively with each personality style while negotiating• Competitive negotiation model - SPORTS - Understanding the various possible outcomes while negotiating and use of SPORTS model for Negotiation• Assertiveness in action - Controlling your emotions - Using the right structure and body language - Deciding when it’s time to walk away• Negotiating with different people - Dealing with different kind of negotiators - Work more effectively with each personality style while negotiating

Course Outline

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12 PEOPLEBusiness Communication SkillsCommunication Skills workshop helps individual enhance their skills in communication so that they can effectively put across the things to the other person.

> PEOPLECAPABILITY

This workshop will help participants hone their communication skills and be more confident and clear in conveying their thoughts and ideas to others, in terms of both verbal and written communication.

Learning Objectives

Communication – A Matter of Attitude - Understanding the communication process - Barriers to communication - Recognizing different communication motives - Raising self-esteem to communicate effectively Communication Styles - Different Strokes for Different Folks - Identifying one’s communication style - Understanding and accepting varied communication styles - Modifying one’s communication style for effectiveness

Listening Effectively - Importance of listening - Barriers to listening and how to overcome them - Improving empathic listening - Improving retention

Day-to-day Manifestations of CommunicationHere, the focus would be on basic office conduct and business etiquette - Communication at Meetings - Telephonic Communication - Gathering Information - Asking Questions - Giving Information - Giving and Receiving feedback

Non-verbal Communication - Features of non-verbal communication - Body language - Power voicing

Course Outline

2 days


Competencies Addressed• Active listening• Communication skills • Assertiveness• Impact

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Duration

Target AudienceSuitable for employees from different departments atjunior-mid levels

2 days


13PEOPLECore Empowerment Technique forPersonal EffectivenessCore Empowerment Technique for Personal Effectiveness helps create positive changes in one’s life by changing limiting beliefs & replacing it with empowering ones.

This is a self-empowering workshop which gives the tools to create positive change in one’s life and also teaches the technique through which one can write one’s own destiny.

Learning Objectives

Day 1 Self-Awareness - Experiencing Resistance to Change - Challenge to Change - Confinement to Freedom – An Insightful Choice - Power of Faith & Belief - Choice – The Future Generator - Getting Acquainted with Universal Drivers - Body & Mind’s Link to Universal Drivers. - Power of Thought - Power of Non-verbal Communication - Impact of Emotions on Non-verbal Communication

Deconstruct the Mind - Amorphous Mind - Theory of the Mind - Metaphor grammes of the Mind - Comprehending the Complexity of the Mind - Mind Divisions - Distinctiveness of the Diverse Types of Minds - Building Blocks of the Mind. - Illusion to Clarity – An illumination

Course Outline

Duration2 days


Target AudienceAll employees who need personal effectiveness

Competencies Addressed• Self Control• Change Management• Taking initiative

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14 PEOPLECore Empowerment Technique forPersonal Effectiveness> PEOPLE

CAPABILITY

Discover Your True Potential - Belief v/s Fact - How is Belief Shaped? - Belief Locator - How to Spot Empowering and Disempowering Beliefs - How to Restructure Beliefs - 3 ways to Access the Infinite Power of Your Mind. - Secret Key to Successful Negotiations - The Hidden Core of Stress. - How to De-stress Anytime - Anywhere

How To Design A Blueprint Of Your Future - 3 Simple Ways to Re-Programme the Mind - Power of Imagination – Do’s and Don’ts - How to enhance your “Self-Power”

Day 2 Reset the Mind for Success - Spot the Blocks to Success - Fear of Failure - Fear of Rejection - Fear of the Unknown - Doubt - Guilt - Negative thoughts - Triumph Over the Obstacles to Success

Establish Your Priorities - Priority Exercise – Know Your Hidden Priorities - Comprehending the significance of the Priority Map - Re-aligning Priorities - Technique to Re-map Priorities - Practice and Fine Tune Relaxation Exercise

Course Outline

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15PEOPLECore Empowerment Technique forPersonal Effectiveness

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> PEOPLECAPABILITY


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Key to Mind Power - Generate Solutions with the Power of Your Mind - Gateway to Creativity - Its Doctrine & Practice - Simple Techniques for Memory Recall - Guided Relaxation

360 Degrees Development - Health - Principles of Disease Creation and Cure Pertaining to the Mind - Significance of Collapsing Emotional Packets and its Effect on Disease Resolution - The Placebo Effect – The Power of Imagination on Health - Developing Relationships and Rapport - Unraveling the Secrets for Generating Wealth - Step-by-step - Your Blueprint for Success. - Program Conclusion & Feedback

Course Outline

16 PEOPLEAdvanced Presentation SkillsAdvanced Presentation Skills helps individuals concentrating on planning & organizing presentations, creating & maintaining positive impressions and communicating ideas with clarity & force.

> PEOPLECAPABILITY

• Increase self-confidence and create positive presence• Enhance credibility with audience• Organize structured presentations• Making complex information simple• Persuade audience for action

Learning Objectives

Day 1 Positive first impression• Create first impressions• Importance of maintaining and sustaining first impressions Fundamentals of Presentation• What makes a powerful presentation• Presentation types• Knowing the audience Understanding communication via 3Vs• Power of Visual, Vocal and Verbal skills• Understand and practice nonverbal skills• Make your content more meaningful

Structuring your thoughts• Opening your presentation• Making the content believable and keeping the interest intact after the opening• Approaches to make sure the presentation achieves the results you desire

Course Outline

2 days


Competencies Addressed• Self confidence • Ability to summarize • Communication skills

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Duration

Target AudienceEmployees from different departments at junior-mid levels

2 days


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Course Outline

PEOPLEAdvanced Presentation Skills

Day 2 Communicate in context• Explaining with less• Use tools to simplify information to reduce time and enhance understanding Using Visual Aids and Support MaterialsLearning from Experts• Different types of visual aids• Do’s and Don’ts of using• Watching videos of some expert presenters

Handling audience, the Art of Bridging• Dealing with different kinds of audiences• Techniques to bridge from questions to answers

Presentation for Action• Define your purpose• Choose your style• Structure the information flow• Apply and practice all inputs

Summary and Recap• Prepare an action plan for your future development

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CIB Product BootcampProduct Bootcamp for FO helps clients confidently engage in a strategic discussion of all areas of capital structure, be able to model acquisitions, rate companies and estimate realistic limits and explain the practical and strategic issues.

> PRODUCTCAPABILITY

A Deep Dive of Financial Markets , Understand the overview of Bond and Equity Markets, Basics M&A, Credit Derivate & Commodity Hedging

Learning Objectives

• How do financial markets and banking relate to the real economy? • Introduction to bond markets (high level overview) • Introduction to equity markets (high level overview) • Bonds VS Loans • Equity Financing• Mergers & Acquisition• Event Driven Financing• Credit Derivatives • Commodity Hedging • Case Studies

Course Outline

2 days

Pre-requistiesNA

Understanding the Business environment

Competencies Addressed

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Duration

Target AudienceAll employees of CIB

2 days


PRODUCT

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Product Bootcamp for ITOClient Focus Workshop for ITO focuses on enhancing client management skills for a delightful customer experience.

• Understand the fundamentals of Corporate Banking its products and Services and the structure of the organizations • Evaluate strategy and risk management capabilities including Basel capital and liquidity requirements • Understand the importance of the Cash Management and Treasury Management functions of the bank

Learning Objectives

• Introduction to Corporate Banking • Corporate Banking Products & Services • Roles of Front office, middle office and back office • The Credit delivery cycle • Role of operations in the credit delivery cycle • Case studies on role of operations • Cash Management Services• Treasury Management Functions • Risk Management • Importance of compliance • Basel norms for banks • Case studies on global operations failures

Course Outline

Duration2 days

Pre-requisties

Target AudienceAll employees in ITO

Competencies AddressedUnderstanding the Business environment

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PRODUCT

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20 PRODUCTBasics of Trade Finance


Duration2 days

Pre-requistiesFamiliarization with Trade Finance concepts and terms

Target AudienceSuitable for employees from ITO and CIB Front office


Session 1 & 2• Brief overview of Regulations in Foreign Trade and remittances & significance of underlying contract in remittances - FEMA 1999 on current and capital account transactions – few important definitions - FEMA 1999 on export and import of goods and services – important provisions - Brief understanding of Foreign Trade Policy 2015-20 and its relevance to outward remittances - ICC Rules (UCP/URDG/ISP 98) which will have impact on outward remittances • Different types of remittances - Outward remittances - Inward remittances

• Outward remittances (specific discussion on each transaction) - Underlying contracts in outward Remittances relating to Imports (with case studies) - Outward Remittances relating to exports - Outward Remittances relating to residents Session 3 & 4• Inward remittance - Resident corporate - Resident Individuals – what are the possible inward remittances for individuals - Non Resident Indians – possible inward remittances

• Export credit - Difference Packing credit in INR and PCFC – when and why the client will prefer PCFC other than Rupee PC - What is crystallization – practical application • Highlights of RBI’s Master Circular on Risk Management

• Master Agreement – Fixing limits on Past performance

Course Outline

Basics of Trade Finance workshop will give an outline of the trade finance products.

Overview of Regulations in Trade Finance, understanding of Outward and Inward Remittances, Export Credit and Highlights of Master Circulars on Risk Management

Learning Objectives

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> PRODUCTCAPABILITY

21PRODUCTAdvanced Trade Finance

• Overview of International Trade and role of an Authorized Dealer • Basics regulations relating to trade products - FEMA 1999, Foreign trade Policy 2009-14 and ICC Paris Guidelines• Import Services - FEMA 1999 on import of goods and services • Import services - with practical exercise - Significance of INCOTERMS 2010 in documentary credit transaction - Operational issues in documentary credit transaction - Discussion on important UCP 600 Articles - Different types of documentary credits - Risk factors for the bank in undertaking documentary credit transactions • Import Services – with case study - Structuring trade credit for import of capital Goods for our clients - Handling import documents under LC - Handling discrepant documents under documentary credit - Difference between Standby credits, Bank guarantees and letters of credit - How Bankers Co acceptance facility operates • Export Services - FEMA 1999 on export of goods and services - Handling advance remittances for exports - Handling export documents on collections - Risk factors for the bank in handling collection transactions - Advising documentary credits to our clients – Role of Advising bank - Adding confirmation to documentary credits - Transferring documentary credits • Export Services - Different types of exports – Deemed Exports, Project Exports, Cash Exports - Different Products available at different stages - Stages of export finance• Post Shipment finance – receivable financing – • Different types of bank guarantees in export transactions – URDG – 758 • Business opportunities – Income Potential • Role of ECGC, Factoring services in India • Overview of Bank Payment Obligation (BPO) • When a client will opt for PCFC or Rupee funding with case study • Exim Banks line of credit facility to exporters

Course Outline

Advance of Trade Finance workshop will give an outline of the trade finance products.

Overview of International Trade, understanding of Import services & Export services, Export Finance, Post shipment Finance and different type of Bank guarantees, Role of ECGC

Learning ObjectivesDuration2 days


Target AudienceSuitable for any employee who would like to have a product understanding of Trade Finance



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22 PRODUCTKey Updates on Trade Finance


Duration2 days


Target AudienceSuitable for employees from ITO and CIB Front office


Day 1 Session 1• Brief overview of the recent changes in the global market• ICC Paris – Global Trade and Finance Survey 2015 – updates• Changes in FTP 2015-20 from Bankers perceptive Session 2• FEMA 1999 on Import of goods and services – Discussions on Master circular dates 1st July 2015 with case studies Session 3• FEMA 1999 on export of goods and services – Discussions on Master circular dates 1st July 2015 with case studies Session 4• Master Circular on remittance facilities to residents & Master Circular on ECB & trade credits, ODI reporting

Course Outline

Update on Trade Finance Program provides you with a quick update on knowledge of advanced Trade Finance products -International trade settlements; Foreign Trade Regulations – India; Pre & Post Shipment Finance / TR; ECB & Trade Credits etc.– with specific case studies and assignments.

• Training on updates in Trade Finance • FEMA 1999 – Master Circulars dated 1st July 2015 on • Import and Export of goods and services, • Remittances and capital account transactions • ICC Paris recent publication on Banking commission opinions & DOCDEX decisions on Documentary Credits, Guarantees and Standby letters of credit

Learning Objectives

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> PRODUCTCAPABILITY

23PRODUCTKey Updates on Trade Finance

Day 2 Session 5• ICC Banking commission opinions April 2015 & DOCDEX cases on documentary credit transactions• Bank Guarantees and• Standby letters of credit with case studies Session 6• Discussion on Master Circular on Rupee and Foreign exchange currency export credit – (pre and post shipment credit) updates with case studies Session 7• Remittance facilities to residents – Master Circular dated 1st July 2015 with case studies Session 8• Quiz and question/answer session

Course Outline

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> PRODUCTCAPABILITY

24 PRODUCTAdvanced Credit Analysis


Modeling• Planning and designing a financial model• Building the model• Financial modeling for valuation

LBO Modeling• Overview of leveraged buyouts (LBO)• Structure • LBO Instruments • Modeling of LBO • Financial Modeling Using Excel• Modeling Best Practices

Course Outline

Advanced credit analysis workshop will help individuals in the quantitative and qualitative analysis of a company and the industry in which it operates, which help to determine the company’s debt service capacity.

This program has been customized by local L&D in consultation with CTCM and aims to equip analysts with advanced concepts in quantitative and qualitative analysis of a company’s financial statements from various modelling perspectives.

Learning Objectives

Duration2 days

Pre-requistiesWorking knowledge of credit risk analysis

Target AudienceEmployees in CTCM

Competencies Addressed• Analytical skills• Risk Management

25PRODUCTProgram on Global MarketsProgram on Global Markets gives thorough knowledge of Bond Markets & Equity Markets and different Money Market Instruments.

• Understand an Overview of Equity; Money Markets; Fixed Income; Foreign Exchange; and Commodities• Understand an Overview of Derivatives

Learning Objectives

Introduction to EquityService motive• Equity capital and Types of stocks• Rewards & Risks of equity capital• Primary market and Secondary market• Trade Life cycle of equity transactions• Stock quotations• Various markets in brief (NYSE & London Stock Exchange)• Determinants of stock price• Value & growth investing

Introduction to Money Market• Money Market Instruments and Participants• Repurchase (Repo and Reverse Repo) transactions• Overnight Interbank Loan Markets• LIBOR (London Interbank Offered Rate)• Certificate of Deposit and Commercial Paper

Course Outline

Duration1 day

Pre-requistiesNA

Target AudienceAll employees


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> PRODUCTCAPABILITY

26 PRODUCTProgram on Global Markets


Introduction to Fixed Income• Difference between stock market and bond markets• Features, Instruments and Major Players• Different Markets (Governments Markets, Money Markets, Corporate Bonds, Agency Bonds, Municipal Bonds)• Pricing Conventions and Interest rates; Ratings• Present Value, Future Value, compounding, discounting, Price vs. Yield, Types of Yield Overview of Foreign Exchange Markets• Forex market terminologies• Structure of the Forex market

Commodities• What is commodity market• Basic Features & Market players

Introduction to Derivatives • Derivatives Overview• Types of Derivatives

Course Outline

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27PRODUCTOperational Risk ManagementThe program outlines how to minimize operation Risk

Management of Client Complaints, Root Cause of Errors Checking on exception reports, Incident Management and Understanding of over due items

Learning Objectives

Live cases related to operational risk, for eg:• Checking of exception reports that have fallen between gaps• Management of client complaints – risks that are visible on examination of complaints. Looking beyond an individual complaint, etc. (eg. Packing credit case)• Errors – root cause identification, errors due to lack of skills, errors due to inadequate/incorrect information, errors due to lack of infrastructure• Incident Management – Basel Categories, Quantification of loss• Information on accounts that are blocked• Overdue items

Course Outline

Duration1 day

Pre-requistiesNA

Target AudienceAll employees

Competencies AddressedRisk Management

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> PRODUCTCAPABILITY


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> PRODUCTCAPABILITY

28 PRODUCTSystems Training – ATLAS


SESSION 1Abrief slidepresentationonstructureofATLAS-2, Clienttypes,accounttypes, facilities.Hands on :• User creation,• Client creation• Account creation.• Typesofbatches,Batchopening. Validationsatbatchlevel. Finconmayliketoincludeadditionaldays.• Transactioninput-entrycodes,operationdates, valuedates,availabledates, reconciliationreference, expiry dates, methodsofreconciliation, pendingitems,troubleslips,• Managementofsuspenseentries–causesforentriestosuspense, suspenseorigincode, originalaccount,• SpecialConditions–typesofspecialconditions, atclientandaccountlevel. Managementofspecial conditions including cases which require outside the perimeter records.• Blocksorearmarkentries–significanceofentrycode, expirydate, rulesrelatedtoremovalofblocks.• Non-standard statement conditions.• Non standard settlement conditions – enquiry.• Settlement–theoretical–sincewewillnotbeabletoamonthend. Howeversettlementconditionswill be shown.• Effort will be made to show interest rate management.• Other items as per trainees’ requirement.

Course Outline

The program helps to understand the efficient working of ATLAS-2

Objective is to have a forum to share knowledge and prepare a foundation for continual migration of knowledge. Primary objectives of this training are as follows:• Understanding the structure of ATLAS-2.• Understanding data / information organization in ATLAS-2, data items, their permissible values, validations.• Understanding transaction processing : - structure, - validations, - limitations.• Other objectives, participants may have

Learning Objectives

Duration2 days

Pre-requistiesNA

Target AudienceBack office Operations team, IT teams, Business Analyst & Finance team

Competencies AddressedKnowing How to use IT

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29PRODUCTSystems Training – ATLAS

SESSION 2• Creation of users• Client creation including collective client creation• Account creation• Cheque Issue• Stop cheque• Transactions on stop cheque• Transactions: - Credit entries: - Current date as value date - Back value dated - Forward value dated - Forward available date - Debit entry – clearing cheques, account to account transfers – check on override - Earmark – blocking of balances - Debt earmark and check on override - Credit earmark and check on available balancesTransactions removing earmark - Posting of stop cheques• Checking book balance and available balance• Inputofspecialconditions–transactionsafterspecialconditions. Explainingdifferenttypesofspecial conditions• Defining settlement conditions• Other items users may ask for….

Course Outline

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30 PRODUCTMicrosoft Office (Excel)


Session 1 – Getting Started• Understanding the Excel screen• Navigating in a spreadsheet• Understanding worksheets, columns, rows and cells• Saving, opening, and closing workbooks

Session 2 – Formatting a Spreadsheet• Changing column widths and row heights• Changing alignment of cells• Undoing and redoing actions• Formatting numbers• Clearing formats• Applying borders to cells• Merging cells

Session 3 – Formulas and Functions• Entering formulas• Copying data and formulas• Using AutoSum• Understanding functions• Using simple aggregate functions (Sum, Count, Average, Min, Max)• Copying formulas• Types of cell referencing: relative and absolute• Applying conditions in a formula (The IF function)• Working with ranges

Course Outline

The program outlines the understand the basic features of Microsoft excel

This introductory Excel training course will provide you with a working understanding of the basic features of MS Excel as follows:• Creating and editing worksheets• Formatting and printing of worksheets• Commands for managing data such as sorting, filters, subtotals, pivot tables • Working with charts• Working with in-built functions of Excel

Learning Objectives

Duration1 day

Pre-requistiesNA

Target AudienceSuitable for all employees who need a basic grasp of MS Office Skills

Competencies AddressedKnowing How to use IT

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31PRODUCTMicrosoft Office (Excel)

Session 4 – Editing Features• Using cut, copy, and paste operations• Using paste special with values• Selection techniques• Navigation techniques

Session 5 – Working with Large Worksheets• Freezing and unfreezing panes• Splitting windows• Inserting page breaks for printing Session 6 – Working with Charts• Creating charts using Chart Wizard• Creating different types of charts• Including titles and values in charts• Formatting of charts

Session 7 – Previewing and Printing• Previewing worksheets• Page setup• Printing of worksheets in multiple pages• Repeating rows and columns for multiple pages• Printing multiple worksheets Session 8 – Simple Database Operations• Sorting tables• Filtering data with auto filter• Generating subtotal reports• Creating pivot tables• Referring data from other worksheets

Course Outline

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COMPLIANCE & CONDUCTIT Security Masterclass

CultureCompaliance & Conduct • New Entrants & One Bank • Diversity & Inclusion

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IT Security Masterclass> COMPLIANCE& CONDUCT

CULTURE

Duration2 days

Pre-requistiesAll permanent employees of branch, wealth management and securities

Competencies Addressed• Knowing how to use IT• Risk Management

Target AudienceAll senior managers of ITO and Front Office

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IT Security Masterclass outlines the importance of compliance & security and risks involved

• Understand how Cyber Security can impact daily life and what can be done to keep ourselves out from cyber threats• Have a good overview of the regulatory requirements on Technology Risk Management and Regulators’ Expectations to adopt sound practices and processes for managing technology • Understand the emerging risks and trends in the financial institutions and impacting BNP Paribas

Learning Objectives

• Cyber Security • Confidentiality Obligations & Data Protection• APAC Regulations on Technology Risk Management • Emerging Risks and Trends • Conduct Risk Management • Case Studies

Course Outline


COMPLIANCE & CONDUCT

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GROWTH/

INNOVATION

INCUBATORS

6 Thinking Hats 38

38 INCUBATORSSix Thinking Hats®

> INCUBATORS

GROWTH INNOVATION

Six Thinking Hats, a thinking skills training course from Edward de Bono, teaches parallel thinking as an alternative to argument. Parallel thinking guides thought processes in one direction at a time so we can effectively analyze issues, generate new ideas, and make better decisions

Learning Objectives

The competencies that will be developed during the program involve:• Competencies enabling one to solve problems including the ability to - identify a problem - propose alternative solutions - predict the consequences of each alternative - assess the usefulness of each set of consequences - select the best alternative - implement and evaluate it

• Competencies enabling them to identify and pursue opportunities including the ability to develop a habit of perceiving events and situations as opportunities - identify the benefits/desired outcomes of pursuing each opportunity - identify the risks/dangers of pursuing each opportunity - design ways to minimize risks and dangers - select opportunities based on weighing the benefits against remaining risks - design plans for pursuing a selected opportunity - assess and reevaluate plans in progress

• Competencies enabling them to think cooperatively including the ability to - understand and take on the facilitator role in a group meeting - identify and articulate other people’s points of view - devise an agenda and demonstrate the necessary discipline to follow it - provide for equal participation among group members

Course Outline

Duration1 day

Pre-requisitesNA

Target AudienceAll managers and employees

Competencies Addressed• Creativity & Innovation • Change management

Regional Catalogue 2016 | Where Minds Meet

The program outlines the creative ways of thinking and generating news ideas

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COUNTRY L&D :Kalyani KUMAR

Email address: [email protected]

Telephone number: 91 22 67832093

Raina HINGORANI


Telephone number: 91 22 61965317

GENERIC L&D EMAIL ADDRESS :


The bankfor a changing

world

July 2016

programme catalogue 2016 - 2017 indiacontent.zone-secure.net/bnp_training_offers/pdf/catalogue...

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