program - one drop foundation · 10.45 – 11.00 am coffee break room: nicaragua rural (garden)...

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Program One Drop Lab for Change,

Lazos de Agua Special Edition

November 5 – 8, 2019

Simultaneous translation will be available for all sessions.

8.00 – 9.00 AM BREAKFAST ROOM: CONVIDARTE (RESTAURANT)

9.00 – 10.30 AM OPENING PLENARY ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR 0

Moderator: Ernenek Durán, Programs Director – One Drop.

Speakers: Patricia Ramírez, Deputy Director, Drinking Water, Drainage and Sanitation – CONAGUA; Angélica Casillas, Director of Comisión Estatal de Agua de Guanajuato (CEAG); Mariano Montero, Director of Fundación FEMSA; Sergio Campos, Water and Sanitation Division Chief – Inter-American Development Bank (IDB); Ulrike Sapiro, Senior Director, Water Stewardship & Sustainable Agriculture – The Coca-Cola Company; and Véronique Doyon, Chief Program Officer – One Drop.

The official opening of Lab for Change will begin with a welcome message to participants by representatives from government authorities and the Lazos de Agua conveners. Following the speeches, an adapted SABC tool will be shared: a group of women, leaders of change for the project carried out in Mexico, will present a puppet show they created themselves, followed by a related discussion. The plenary will include a presentation of the agenda, objectives, logistics and other important information about Lab for Change.

10.30 – 10.45 AM ICEBREAKER: WHO ELSE IS HERE? ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

Main facilitator: Isabelle Viens and Luc Gaudet, SABC Experts – One Drop.

What do you have in common with the people sitting around you, most of whom you have just met? We will embark on a “lifeboat exercise” as a fun way to meet other Lab for Change participants and discover what we have in common.

SDG 6 Tuesday, November 5

10.45 – 11.00 AM COFFEE BREAK ROOM: NICARAGUA RURAL (GARDEN)

11.00 AM – 1.00 PM STATE OF PROGRESS OF SDG 6 AND THE ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

IMPORTANCE OF CROSS-SECTOR COLLABORATION

Master of ceremonies: Ernenek Duran, Programs Director, One Drop.

Keynote speaker: Sergio Campos, Water and Sanitation Division Chief – IDB.

Panel moderator: Ulrike Sapiro, Senior Director, Water Stewardship & Sustainable Agriculture – The Coca-Cola Company.

Panellists: Divyang Waghela, Head Tata Water Mission – Tata Trust; Juan Gabriel Segovia, General Director of Social management – Comision Estatal de Agua de Guanajuato (CEAG) ; Lubana Ahmed, Project Director – CowaterSogema; and Sara López, Director of Servicio Nacional de Saneamiento Ambiental (SENASA).

A presentation of the state of global progress towards achieving SDG6 will be made, covering topics including water and sanitation in schools and Health Care Facilities at regional and global levels; investments needed to achieve the goal; main challenges and opportunities for the WASH sector; a panorama of cross-sector collaboration currently taking place to achieve SDG6; and an overview of governmental efforts in this context. Following the keynote speech, panellists will present case studies that showcase successful experiences of collaboration with governments.

1.00 – 2.00 PM LUNCH ROOM: CONVIDARTE

2.00 – 3.15 PM

TOWARDS MORE MEANINGFUL COLLABORATION WITH

INDIGENOUS COMMUNITIES

ROOM: GUANAJUATO – MAIN LANGUAGE: EN

Moderator: Luc Gaudet, SABC Expert – One Drop

Speakers: Edgar Fajardo, Country director, Quiché project – Water For

People (Guatemala); Karin Kettler, Team Leader, Pirursiivik project,

Nunavik – Makivik Corporation (Canada); and a representative from the

WASH Rajasthan project (TBC).

#EPICFAILS IN WASH PROJECTS: LEARNING FROM OUR

BEAUTIFUL MISTAKES

ROOM: Y KUAA – MAIN LANGUAGE: SP-EN-FR

Moderator: Jennifer Piccin, Project Manager; and Priya John, Country

Manager – One Drop

Despite our best intentions, and for various reasons, few of our projects go exactly as planned. If we fail to recognize the learning potential of these failures, we are doomed to repeat the same mistakes. Instead of ignoring them—or worse, glossing over them—why not be bold and share them

Despite achieving a global recognition that Indigenous Peoples have a unique position in the cultural heritage of humankind, they continue to “face systemic discrimination and exclusion from political and economic power and they continue to be over-represented amongst the poorest, the illiterate, and the destitute” (UNDESA, 2009). Some conventions have attempted to frame the relationship between national entities, private sectors, philanthropic communities and Indigenous Peoples. However, in the WASH sector, there is no specific framework to guide our actions and collaborations. This session will address the main challenges/specificities/opportunities related to working with indigenous communities in our sector and within the context of the SABC approach. We will discuss successes, failures and lessons learned from experiences in India, Latin America and Nunavik (Northern Quebec), and identify recommendations and best practices that can orient our programming going forward.

with others so that we may learn not only from our own experiences, but from those of our colleagues? This session offers a safe space for personal reflection on your own experience in the WASH sector (as an individual and as an organization), as well as an opportunity to share experiences in order to delve deeper into the lessons that we can draw from different lived examples. Finally, the session will allow us to think about how we could better document and share these learning experiences amongst collaborators. It is not always easy to voice your concerns or admit mistakes, so we use a methodology that allows for these experiences to be shared anonymously. Don’t be shy—come join us for what is sure to be a fun and eye-opening session. Takeaways will include the commonalities between the #EpicFails and what these signal about the WASH sector; the fora available to share #EpicFails and how to create safe spaces for honest reflection; and the tools we already have (or can create) to help integrate these lessons into our project design/implementation processes.

3.15 – 3.45 PM COFFEE BREAK ROOM: NICARAGUA RURAL

3.45 – 5.30 PM HOW DO WE TURN WATER INTO ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR ACTION, TOGETHER?

Facilitators: Gabrielle Goodfellow, Director, Projects and Partnerships; Jennifer Piccin, Project Manager; and Virginie Bounouane, Senior Analyst, Financial Compliance – One Drop.

As donors, technical experts and implementing agencies, we all have the same long-term goal: to improve the living conditions of the communities we work with. However, each organization has its own ways of working, communicating and documenting information. Sometimes they are complementary and create synergy, and sometimes they are quite different and create conflict. For partners working together to design and implement complex projects, the importance of frank and honest dialogue cannot be overstated. It is an essential element for improving both effectiveness and efficiency, and for ensuring that any issues that do arise are dealt with expediently, without jeopardizing the achievement of the desired results and impact. Through collage and role play, One Drop invites its partners and collaborators to explore and discuss how we can better work together to turn water into action.

5.30 – 6.00 PM CLOSING PLENARY ROOM: GUANAJUATO – MAIN LANGUAGE: EN

This participative closing session will revisit highlights of the day’s activities and underline the important takeaways moving forward.

6.00 – 6.30 PM FREE TIME

6.30 – 7.00 PM WALK TO THE OPENING COCKTAIL

The walk, which will take less than 20 minutes, will depart from the hotel’s lobby.

7.00 – 10.00 PM OPENING COCKTAIL INSTITUTO ALLENDE

Join us for this important yet informal and relaxed gathering, which will be opened by Mariano Montero on behalf of Lazos de Agua. A buffet dinner, a dance floor, drinks and a great atmosphere will await all Lab for Change participants.


8.00 – 9.00 AM THE ART OF NUDGING ROOM: QUICHÉ – MAIN LANGUAGE: SP-EN-FR

(OPTIONAL PRE-MORNING SESSION)

Main facilitators: Isabelle Viens and Pascale Gravel-Richard, SABC Experts – One Drop.

WASH in Health Care Facilities Wednesday, November 6

Lab for Change is the perfect space for collective creation: one location, five days, and over 100 people coming together from different latitudes and cultures, sharing the single “language” of Social Art for Behaviour Change. The Art of Nudging is a laboratory where multidisciplinary working groups are exposed to a diversity of processes for nudge creation during three sessions taking place throughout the week. The nudges, addressing desired behaviours within the Lab for Change context, will be created and implemented at the event’s venue to impact all attendees. The creation process and some results will be presented on Thursday afternoon, generating a reflection on the possibility of replicating this methodology within projects. Workshop participants will learn the meaning of nudges, as well as how to design, test and implement them. Participants will co-create nudges, taking into account specific desired behaviours. They will also deep dive into SABC creation elements, which can generally be used in a WASH context and in their own projects.

9.00 AM – 11.00 AM WASH IN HEALTHCARE FACILITIES: DO NO HARM? ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

(HEALTHCARE WITHOUT HARM) – PART 1

Moderator: Véronique Doyon, Chief Program Officer; and Lauren Alcorn, Project Director – One Drop.

Speakers: Andrea Jones, Program Officer ‒ International Programs – Hilton Foundation; Margaret Person, WASH expert – Center for Disease Control (CDC) and Germán Sturzenegger, Water & Sanitation Senior Specialist - IDB.

What does it mean to provide safely managed WASH services in a healthcare setting? How can organizations contribute to ensuring that these services are cost effective and sustainable, and that they provide the essential basis for a quality standard of care? How do the WASH and health sectors intersect, and what role should funding agencies and implementing organizations play? A panel of representatives from various organizations will speak to their commitments and strategies for addressing this key issue. The audience will be invited to provide input on the presentations as well as to explore key questions via an interactive Q&A session. In light of the Call to Action addressing the urgent need for improved WASH services in HCF, now is a great time to join our panel to discuss and debate these major questions!

11.00 – 11.15 AM COFFEE BREAK ROOM: NICARAGUA RURAL

11.15 AM – 1.00 PM WASH IN HEALTHCARE FACILITIES: DO NO HARM? ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

(HEALTHCARE WITHOUT HARM) – PART 2

Moderators: Raïsa Mirza, SABC Expert; and Jennifer Piccin, Project Manager – One Drop.

Speakers: George Namizinga, WASH Specialist (InPATH project, Malawi) – CowaterSogema; TBC: Ludzen Sylvestre, Team Leader (PRISMA 2 project, Haiti) – CCISD; and Project manager (Ji Ni Beseya project, Mali) – WaterAid.


2.00 – 3.30 PM LEAVE NO WOMAN BEHIND - TOWARDS A ROOM: GUANAJUATO – MAIN LANGUAGE: EN

STRATEGY FOR GENDER SENSITIVE WASH

AND SABC PROGRAMMING

Moderator: Lauren Alcorn, Project Director; and Gabrielle Goodfellow, Director, Projects and Partnerships – One Drop.

Speakers: Emmanuel Trépanier, Consultant (Gender Equality Monitoring & Evaluation and Results Based Management) – One Drop; Tambudzai Rashidi, Team leader (InPATH project, Malawi) – CowaterSogema; and Janeth Osorio, Project Manager (ConvidArte project, Colombia) – Fundación PLAN.

Gender equality is a precondition and accelerator for achieving the 2030 Agenda and its Sustainable Development Goals, and One Drop is committed to promoting and mainstreaming gender equality and women’s empowerment across its projects. Access to WASH infrastructure and services takes on particular importance for women given their role as stewards of water, their reproductive health needs and their role in caring for children. Gender-sensitive WASH programming supports women to take on leadership roles and to participate in decision making, allowing them to experience better and safer access to WASH, more respect from other members of their community and increased confidence. WASH can serve as a strategic entry point to further women’s interests.

This dynamic session aims to introduce the guiding principles of One Drop’s gender equality strategy moving forward and to invite partners to share their knowledge and experiences in strategic gender programming as part of WASH projects.


4.00 – 5.30 PM

THE MANY FACETS OF THE C COMPONENT, THE RICHNESS OF DIVERSITY

ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

Moderators: Véronique Doyon, Chief Program Officer; and Jennifer Piccin, Project Manager – One Drop.

Speakers: Aly Sow, Project Manager – WaterAid Mali; (TBC) Meena Narula, Country Director – Water For People; and (TBC) a representative from WaterAid Nicaragua.

PERIODS...SHHHH! - SOCIAL NORMS & MENSTRUATION

ROOM: Y KUAA – MAIN LANGUAGE: EN

Moderators: Priya John, Country Manager; and Lauren Alcorn, Project Director – One Drop.

An unprecedented focus on menstruation within the development sector has encouraged organizations to work towards improved Menstrual

The power and potential of the Capital (C) component should not be overlooked. The generation of revenue for rural families relying on agriculture can provide the surplus needed for them to invest in essential WASH products and services, and can help them to satisfy these needs independently and sustainably. Similarly, strengthening the WASH supply chain for WASH products and services can increase availability and accessibility by lowering the price and/or improving the quality. When used in conjunction with the Behaviour Change (B) component to foster demand, these market forces drive up access to WASH and can create a lasting change. In this session, participants in projects including a C component will be able to analyze and share their approach and results, and to learn from other’s experiences, through a panel followed by round-table discussions.

Hygiene Management (MHM) in their respective fields. These efforts largely address concerns around access to sanitary products, hygiene behaviours and practices, availability of sanitation facilities, etc. However, a key aspect that requires attention is the social norms that often envelop menstruation with secrecy, shame and disgust, dictating women's lived experience of menstruation in nearly every society. This interactive workshop will unpack social norms surrounding menstruation in different contexts, shedding some light on the gender dynamics at play in these settings. Session participants will ideate on how to address gender realities or social norms in specific contexts while working on MHM.


We will take a few minutes to revisit highlights of the day’s activities, and to underline the important achievements, in a participative session.


Social Art for Behaviour Change (SABC) Thursday, November 7

8.00 – 9.00 AM THE ART OF NUDGING ROOM QUICHÉ – MAIN LANGUAGE: SP-EN-FR

(OPTIONAL PRE-MORNING SESSION)


During the second session of The Art of Nudging, working groups will generate nudge ideas, use the information they have been exploring to address a behaviour observable at Lab for Change, and implement the nudges. Following this creation process, they will proceed with an observation exercise that will continue throughout the morning.

9.00 – 10.00 AM WHEN CREATIVITY MEETS SOCIAL CHANGE ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

Speakers: Tania Vachon, SABC Director – One Drop.

This session will introduce a full day of content about the Social Art for Behaviour Change approach, demonstrating One Drop’s heritage in Cirque du Soleil and reflecting on the innovative impact of SABC in the WASH sector. Tania Vachon will go deeper into how social art creates change.

10.00 AM – 11.00 AM THROUGH AND BEYOND SABC – OUR STORY ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

PART 1

Moderator: Tania Vachon, SABC Director – One Drop.

Speakers: Isabelle Viens and Pascale Gravel-Richard, SABC Experts – One Drop; Lauren Alcorn, Project Director – One Drop; and a SABC Coordinator (TBC).

This session is an interactive look at the SABC approach and its evolution over the years, and will outline the changes and milestones it has gone through. Participants will explore the possible paths One Drop and its partners could take to further leverage the SABC approach.


11.15 AM – 1.00 PM THROUGH AND BEYOND SABC – OUR STORY ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

PART 2


2.00 – 3.30 PM

THE BUTTERFLY EFFECT: MULTIPLYING SOCIAL IMPACTS THROUGH

LEADERS OF CHANGE


Moderators: Isabelle Viens, Luc Gaudet et Raïsa Mirza, SABC Experts – One Drop.

It is said that the fluttering of a butterfly’s wings in Paraguay, for example, can unleash a storm in Mali. In our projects, the butterfly effect takes the form of the leaders of change. Could their mobilization and involvement in the projects’ various processes cause a butterfly effect for communities at local, municipal, regional and national levels? Which parameters need to be modified for that colossal impact to take place? How can we all, as partners, support and facilitate such a process? Who are the leaders of change? How do they see themselves in this process? During this session, we will feel the butterfly’s wings fluttering, explore its meaning and consider how we can spread this effect further, alongside the leaders of change.

CLTS & SABC: ACHIEVING THE OPEN DEFECATION FREE GOAL

ROOM: Y KUAA – MAIN LANGUAGE: SP-EN-FR

Facilitator: Pascale Gravel-Richard, SABC Expert; and Priya John, Country Manager – One Drop.

This workshop is a safe, creative and interactive space to share experiences, tools and challenges. Using collective intelligence, the participants will build a common understanding of the diversity of Community Led Total Sanitation (CLTS)’s practices, divergence and convergence with the Social Art for Behaviour Change approach, and what might be our challenges in the future.


4.00 – 5.30 PM

INNOVATION AND CREATIVITY: PROBLEM-SOLVING AT ITS BEST


THE ART OF NUDGING

ROOM: Y KUAA – MAIN LANGUAGE: SP-FR

Facilitators: Raïsa Mirza, SABC Expert; and Lauren Alcorn, Project Director – One Drop.

At One Drop, we have learned that innovation does not happen without a well-defined process that allows for gathering insights from users and tackling the challenges most apt for change. Through a hands-on design challenge, participants at this session will learn the importance of asking the right questions, ideating, prototyping and iterating for the process of innovation. Taking the ideas lying dormant in our brains and turning them into reality, this fast-paced and creative workshop will get participants excited about driving innovation in their organizations and in the communities they work in. Main concepts of human-centred design and the motivations for putting in place user-centred approaches will unfold during the workshop.


During this third and final workshop, two parallel processes will take place. On one hand, participants of previous The Art of Nudging sessions will wrap up the analysis related to their nudges, considering all elements learnt during the creation process and the observation exercise, and will put together a presentation to reveal the workshop results at the upcoming closing plenary.

On the other hand, all Lab for Change attendees interested in learning about nudging are welcome to join a dynamic and vibrant experience that will address subjects such as what is a nudge and how it can be used in a behaviour change process. They will also experience the preliminary stages of nudge creation and discover concrete nudge examples.


Participants of The Art of Nudging workshop will present their nudges and results. In addition, we will take a few minutes to revisit highlights of the day’s activities, and to underline the important achievements, in a participative session.

6.15 – 6.30 PM FREE TIME

6.30 – 7.00 PM WALK TO THE THEATRE NIGHT

The walk, which will take less than 20 minutes, will depart from the hotel’s lobby.

7.00 – 10.00 PM THEATRE NIGHT INSTITUTO ALLENDE

An informal cocktail will precede the theatre show, a demonstration of an SABC tool developed by the Guanajuato project, consisting of a 35-minute show and a 20-minute forum. The night will end with a dinner, keeping the SABC touch.


9.00 – 11.00 AM USING DIGITAL TECHNOLOGIES TO ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

IMPROVE OUR IMPACT

Presenter: Sergio Rodriguez, Learning and Communication Director – One Drop.

Moderator: Raïsa Mirza, SABC Expert – One Drop.

Panellists: Carla Torreani, Project Coordinator (Y Kuaa project, Paraguay) – Fundación Moisés Bertoni; Emmanuel Koama, SABC coordinator (ECED

Sahel project, Burkina Faso) – Espace Culturel Gambidi; Meena Narula, Country Director (Sheohar 2 project, India) – Water For People; and Pierre

Inodyl Fils, SABC coordinator (PRISMA 2 project, Haiti) – Centre de coopération internationale en santé et développement (CCISD).

Digital technologies have profoundly transformed societies, changing the way we communicate and the way we produce and consume information. This transformation has occurred rapidly in some sectors, while others have been somewhat resistant to change. Despite its slow start in this process, the WASH sector is no exception: it has begun to adopt digital technologies, especially for water management, including water availability, quality and use. The Behaviour Change and training components can also benefit from the strategic use of Information and Communication Technologies (ICTs), which include digital technologies. This session will explore current use of these technologies in our projects, and will delineate actions aimed at extending their use, to increase the scope of our activities and the uptake of behaviours related to WASH.


11.15 AM – 1.00 PM CHANGE THE STORY ROOM: GUANAJUATO – MAIN LANGUAGE: SP-EN-FR

Moderator: Sergio Rodriguez, Learning and Communication Director – One Drop.

Knowledge and Learning Friday, November 8

Panellists: Alice Paule Onadja, Gender & Communications Specialist, (ECED-Sahel project, Burkina Faso) – CowaterSogema; Karin Kettler, Team Leader

(Pirursiviik project, Canada) – Makivik Corporation; Kelly Quintero, Learning and Communications Officer – One Drop; Pankaj Papnoi, Team Leader-

WASH (WASH Rajastan Project, Canada) – Centre for microFinance (CmF); and Samara Pérez, SABC Coordinator (Guanajuato project, Mexico) – Living

Water International.

We love stories. Our understanding of the world comes through storytelling: from the founding myths of our ancestors to today’s main narratives such as climate change, the water crisis, international cooperation, market liberalization, individual freedom and authoritarianism—all are articulated through stories. We, as organizations, also thrive by communicating our impact through telling stories. There are hundreds of thousands of them in our projects, behind every community, every person we touch. This session will explore the way we create, produce, collect, articulate and organize these stories, and how we can, collectively, improve the way we tell our common story.



For more information, visit the Lab for Change private page:

onedrop.org/en/private/one-drop-lab-for-change-lazos-de-agua-special-edition/

https://www.onedrop.org/en/private/one-drop-lab-for-change-lazos-de-agua-special-edition/

program - one drop foundation · 10.45 – 11.00 am coffee break room: nicaragua rural (garden)...

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