profile―/―financial―highlights p8 - alpine electronics amp supports various systems....
TRANSCRIPT
Message from the President― ―――――― P4
Products― ――――――――――――――――――― P6
Profile―/―Financial―Highlights― ――――― P8
Corporate―Philosophy― ――――――――― P10
Alpine―CSR――――――――――――――――― P12
Feature:―Round―Table― ――――――――― P14― Individual―Thoughts―on―CSV―at―Alpine
Alpine’s―Business―Activities ― ―――― P18 Marketing ― ―――――――――――――――― P19 R&D― ――――――――――――――――――― P20 Material―Procurement ― ――――――――― P22 Manufacturing ― ――――――――――――― P23 Quality― ―――――――――――――――――― P24 Services― ――――――――――――――――― P25
CSR―Activity―Highlights―2014― ――― P26
Corporate Governance ― ―――――――― P30
ISO―26000―and―Alpine― ―――――――――――― P31
C O N T E N T S
Editor ia l ―Pol icy
Corporate―ProfileCSR―Report2015-2016
CSR―Informat ion Information―on―Alpine’s―business―and―CSR―isprovided―in―this―pamphlet―and―on―the―website.This―pamphlet―was―prepared―to―provide
stakeholders―with―a―deeper―understandingof―Alpine’s―business.―It―combines―theCorporate―Profile―and―CSR―Report―andintroduces―our―relationship―with―people,society―and―the―global―environment―throughour―business―activities.
Target Scope ● Target scope: 34 consolidated companies● Target period: April 1, 2014 – March 31, 2015
Referenced Guidelines
● Environmental Reporting Guidelines 2013 (Ministry of the Environment)● Sustainability Reporting Guidelines 3rd Ed. (GRI)● ISO 26000 (International Organization for Standardization)
This Report This report focuses primarily on the basic management system and newefforts in fiscal 2014.
WebsiteInformation on our activities in general, including the contents of this report,is available online.CSR/Environment Website http://www.alpine.com/j/csr/
Related Reports Detailed financial information is disclosed in our Annual Report.
Next Publication Scheduled for June 2016.
Note: This report includes not only past and current facts but also forecasts based on plans, outlooks and management plans/policies at the time of publication. These are assumptions and determinations based on information available at the time and may differ from actual results due to the impact of global economic trends, changes in the global environment and other factors.
2 Alpine―Corporate―Profile/CSR―Report―2015/2016 3Alpine―Corporate―Profile/CSR―Report―2015/2016
Message from the President
Message from
the President
Changes―in―the―environment―surrounding―Alpine
The― changes― surrounding― our― lives― and― businesses― are―becoming―increasingly―intense,―including―those―occurring―in―the―natural―environment,―the―realm―of―politics―and―the―economy,―and―the―market―environment.―In―recent―years―there―have―been―undreamt-of―natural―disasters,― including―droughts― and― landslides,― as―well―as―geopolitical―risks―like―the―Ukraine―problem―and―international―terrorism―that―have―manifested―and―impacted―the―global―economy.―As― such,― businesses― are― required―more― than― ever― to― engage― in―management― that― anticipates― changes― and― risks.― Additionally,―while―the―automobile―industry―continues―to―expand―and―new―car―sales― approach― the― 100―million―mark― driven― by― sales― in―China―and―the―United―States,―a―new―business―environment―continues―to―develop,―including―the―emergence―of―outside―competition―in―the―field―of―automatic―driving.―In―the―car―electronics―industry,―there―have―been―further―developments―in―automobile―computerization―and― diversification― of― driver― needs.―As― such,― a― higher― level― of―support― for― new― onboard― infotainment― such― as― linking― with―smartphones― is― required―of―onboard― information―equipment.― In―the― midst― of― these― circumstances,― Alpine― is― strengthening― our―SMD― (Sales,― Manufacturing― and― Development)― system― while―tracking― changes― in― the― market,― and― we― are― striving― to― make―reforms―of―our―own.
Taking―our―business―domains―to―the―next―level
In― fiscal― 2014,― Alpine― established― our― “VISION2020”―corporate―vision―that―lays―out―the―ideal―we―wish―to―attain―by―2020―along―with―the―medium-term―business―plan―for―bringing―that―vision―about.―The―vision―statement―of―VISION2020―is―that―we―will―strive―to―be―a―mobile―media―innovation―company―that―enriches―your―car―lifestyle.―We―have―declared―that―we―will―become―a―company―that―offers―premium―car―lifestyles―with―joy―and―inspiration―that―exceed―our― customers’― expectations.― We― have― also― been― adding― new―domains― like― cloud― services― that― connect― cars―with― the―outside―world― and― cockpit― displays― that―meet― the― needs― of― automobile―
manufacturers― to― our― existing― business― domains― of― AVNCD―(Audio,―Visual,―Navigation,―Communication―and―Drive―Assist)―and―taking―them―to―the―next―level.
The― three― year― period― beginning― with― 2014― has― been―designated―as―a―time―of―consolidating―a―foothold―for―achieving―the― objectives― of― VISION2020,― and― we― are― working― on―developing―a―growth― foundation― from―various―angles.― In―our―business― development― efforts,― we― are― accelerating― moves―to― strengthen― our― competitiveness,― including― the― launch― of―products―that―integrate―with―smartphones―so―that―various―apps―and―services―can―be―enjoyed―safely―and―comfortably―in―the―car,―R&D―on―new―HMI―(human―machine―interfaces)―that―detect―the―mental― and― physical― conditions― of― the― driver,― and― alliances―for―the―development―of―next-generation―onboard―platforms.―In―all―of―Alpine’s―business―activities,―all―employees―of―the―group―form―a―single―team―that―works―together―to―deliver―innovative―and―creative―products―and―services.
As―a―continually―growing―company
In― preparation― for― VISION2020― and― beyond,― Alpine― has―prioritized―three―C’s―(Connect,―Change―and―Cost).―The―first―C―is―“connect.”―We―will―connect―with―various―stakeholders,―including―the―market― and― our― customers― and― place― value― on― cooperation―and―bonds.―The―second―C― is―“change.”―Alpine―will―continue― to―change―in―order―to―respond―to―the―turbulent―changes―of―society,―the―environment―and―market―competition.―The―third―C―is―“cost.”―We― will― engage― in― activities― with― a― firm― emphasis― on― cost―awareness― in― order― to― maintain― sound― corporate― management.―We―will―aim―for―sustainable―growth―while―fulfilling―our―corporate―social―responsibility―based―on―our―management,―which―centers―on―human―resources―possessing―these―three―C’s.―
Companies― today― are― expected― to― not― only― fulfil― their―responsibility― toward― society― and― the― global― environment― but―also― to― partner― with― stakeholders― to― solve― social― problems.―Alpine―considers―our―CSR―activities―to―be―the―very―activities―that―embody―our― principles― of― respect― for― individuality,― creation―of―
value― and―contribution― to― society.―As― such,―we―have―promoted―CSR―activities―that―are―one―with―our―business―activities.―In―fiscal―2014,― we― adopted― the― perspective― of― CSV― (Creating― Shared―Value)―as―a―more―strategic―approach―to―CSR―in―pursuit―of―striking―a― balance― between― social― and― corporate― value.―We― did― this― to―further―strengthen―the―connection―between―our―CSR―and―business―activities,― and― we― are― accelerating― our― CSR― management.― At―the― same― time,― we― also― clarified― materiality― for― both― society―and―Alpine―in―order―to―systematically―implement―CSR―activities―that―reflect―the―opinions―of―our―stakeholders.―Alpine―promises―to―continue―endeavoring―to―create―value―that―contributes―to―a―mobile―society― together― with― our― customers,― shareholders,― investors,―suppliers,― employees― and― the― local― communities― where― our―facilities―are―located,―especially―Iwaki―City,―Fukushima,―which―is―home―to―our―headquarters.
May―2015
Contributing―to―a―sustainable―and―mobile―society―as―a―mobile―media―innovation―company
President―&―CEO―――Toru Usami
4 Alpine―Corporate―Profile/CSR―Report―2015/2016 5Alpine―Corporate―Profile/CSR―Report―2015/2016
Products
Products
Providing―a―premium―car―life―that―exceeds―customer―expectations
AV―Head―Unit
Car―Navigation―System
Smartphone―App
Rear―View―Camera
Speakers Amp
Rear―Vision
Alpine links equipment to enhance driving safety and comfort. For example, we offer systems that let you see what your children are doing without turning around by showing video of the rear seat caught by the rear seat camera on the screen of the car navigation system.
iLX-007 [North America/Europe/Asia]
We provide Apple CarPlay with
high image and sound quality in a
sophisticated, flat design.
BIG X Premium [Japan]
X-701DA [Europe]
Our model-specific car navigation
systems come with 10-inch monitors,
the largest in the industry. We began
providing these systems overseas in 2013
and are expanding the supported models.
TuneIt [North America/Europe/Asia]
This system can be linked to
“TuneIt,” Alpine’s smartphone
app to enable various
cloudbased services.
HCE-C1000 [Japan]
Bright, clear images are displayed even
in dark places to assist with smooth
parking.
PKG-F171SW [Japan]
We provide the ultimate sound with
design and fine-tuning specifically for
Vellfire/Alphard to
increase owner
satisfaction.
PDR-V75 [North America/Europe/Asia]
Our 5-channel high sound quality digital
power amp supports various systems.
PXH12-RB-AV [Japan]
Enjoy digital terrestrial broadcasts and
DVDs even from the rear seats on a
large 11.4-inch screen. Loaded with
Plasmacluster technology that cleans the
air in the vehicle.
Visual
Navigation
Communication
Drive Assist
Audio
S ys tem S olu t i on
We―deliver―various―systems―and―devices―from―the―audio,―visual,―navigation,―
communication―and―drive―assist―business―fields.
6 Alpine―Corporate―Profile/CSR―Report―2015/2016 7Alpine―Corporate―Profile/CSR―Report―2015/2016
Profile / Financial Highlight
Profile / Financial H
ighlight
2,012
11/3
(Hundred millions of yen)
2,029
12/3
2,223
13/3
2,858
14/3
2,945
0
500
1000
1500
2000
2500
3000
15/3 (Year/month)
2020 20
25
30
0
5
10
15
20
25
30
35(Yen)
11/3 12/3 13/3 14/3 15/3 (Year/month)
(Hundred millions of yen)115111
56
23
98
0
20
40
60
80
100
120
11/3 12/3 13/3 14/3 15/3 (Year/month)
(%)
67.463.7
60.4
64.9 65.1
0
50
60
70
11/3 12/3 13/3 14/3 15/3 (Year/month)
H
HH H
We―work―to―maximize―corporate―value―through―ourglobal―sales,―production―and―development―network.
S
S
S
SS
SS
SS S
S
S S SS
S
S
SS
S
S
S
S
M
M
M
M
Headquarters
Sales Base
Manufacturing Base
Development Base
H
S
M
D
D
DD
S
M
D
HD
Regional Sales
Key Financial Data
Sales (Consolidated)
Dividends
Operating Profit (Consolidated)
Capital Adequacy Ratio
Employee-Related Data
Sales by Product Segment
(People)
0
6000
8000
10000
12000
10,835 11,058 11,10711,608 11,343
11/3 12/3 13/3 14/3 15/3 (Year/month)
Americas14%
Asia3%
China38%
Japan31%
Europe14%
Established May 10, 1967
Capital ¥25,920,590,000
Employees11,343(Total of 34 companies on a consolidated basis asof March 31, 2015)
BusinessDescription
In-car A udio Products/In-car Information & Communication Products
Stock Listing 1st Section, Tokyo Stock Exchange
Total Number of Shares Authorized to be Issued by the Company
160,000,000 shares
Total Number of Shares Issued 69,784,501 shares
Alpine Electronics, Inc.
HeadOffice
Tokyo: 1-1-8 Nishi-Gotanda, Shinagawa-ku, Tokyo 141-8501Tel: +81-3-3494-1101 (main line)Fax: +81-3-3494-1109
Iwaki: 20-1 Yoshima Industrial Park, Iwaki City, Fukushima 970-1192Tel: +81-246-36-4111 (main line)Fax: +81-246-36-6898
Executives
Toru Usami, President & CEONobuhiko Komeya, Senior Managing Director Hiroshi Morioka, Managing DirectorHitoshi Kajiwara, Managing Director Naoki Mizuno, Managing DirectorToshinori Kobayashi, Director Koichi Endo, DirectorShuji Taguchi, Director Yasuhiro Ikeuchi, DirectorYoji Kawarada, Director Masataka Kataoka, DirectorSatoko Hasegawa, Outside DirectorKatsumi Tobita, Standing Audit & Supervisory Board Member Kazushige Ejiri, Audit & Supervisory Board MemberHideo Kojima, Outside Audit & Supervisory Board MemberNaoki Yanagida, Outside Audit & Supervisory Board Member
S
Global Distribution of EmployeesNumber of Employees (Consolidated)
Information & Communicationproducts segment
Audioproductssegment21%
79%Europe31%
UnitedStates37%
Asia23%
Japan9%
8 Alpine―Corporate―Profile/CSR―Report―2015/2016 9Alpine―Corporate―Profile/CSR―Report―2015/2016
Corporate Philosophy
Corporate P
hilosophy
Pursuing―unchanging―value―while―responding―to―changes―in―the―environment
At―Alpine,―we―engage―in―our―daily―activities―based―on―a―management―cycle―for―pursuing―achievement―of―our―corporate―
philosophy.―We―strive―to―achieve―our―targets―and―dreams―by―the―power―of―our―people―and―organization―while―sharing―the―
direction―we―are―pursuing―(corporate―vision)―and―business―targets―to―be―achieved―across―the―company.
Since 2005 Alpine has defined our
business domain as AVNCD (Audio,
Visual, Navigation, Communication,
and Drive-assist). The corporate vision
established in March 2014 builds on
AVNCD and expands in scope to include
cloud, which connects the inside of the
car with the outside world, and integrated
cockpit, which meets advanced needs
for car making of the future.
Alpine’s business is centered on
the OEM business, which responds
to advanced requirements from
automobile manufacturers around the
globe with proposals for various devices
and systems, and the commercial
business, which provides drivers with
products of the Alpine brand born from
thorough pursuit of customer value.
Business DomainsBusiness Model
Commercialproduct
development cycle
OEM product development
cycle for automobilemanufacturers
Rolloutof new
products
Creationof market
Earlyintroduction
of newtechnologies
PreliminaryOEM
proposalJoin
workshop
Receiptof order
Expansionof business
scale
CorporatePhilosophy
Eternal core valueof company
Aims / Stance
MarketChanges
ManagementStrategyPlanning /Objectives
Comparisonbetweenobjectiveand result
Daily Jobs
Conduct guidelinesshared by allemployees
Corporate Vision
Midterm BusinessPlan / Budget
Management
Daily Jobs
ALPINE’S MANAGEMENTFRAMEWORK
Alpine values its members as individuals, and iscommitted to forming an energetic and attractivecompany where the quality of work is enhanced.
1 Respect for IndividualityAlpine seeks to foster the pride and enthusiasm of
each employee, providing the means and opportunities for growth, and encouraging relationships built on
mutual trust.
2 Creating ValueAlpine eagerly takes up the challenge of maintainingtechnical leadership in creating new values that will
enhance the quality of human life.
3 Contribution to SocietyAlpine is committed to providing superior products
and thus contributing to a fuller, richer society.
Alpine aims to be a Mobile Media Innovation Company
that provides you with an enjoyable car lifestyle.
Corporate Philosophy
VISION2020Vision Statement
Conduct Guidelines
Creation, Passion, ChallengeWe will boldly challenge to create new value and perform
MONOZUKURI with passion.
Conduct GuidelinesThe advanced technology found in Alpine’s commercial products and the value created is applied to OEM products. The quality and reliability cultivated in OEM products are applied to commercial products. The synergy between the OEM and commercial businesses accelerates improvement of brand value and expansion of the businesses.
10 Alpine―Corporate―Profile/CSR―Report―2015/2016 11Alpine―Corporate―Profile/CSR―Report―2015/2016
Alpine CSR
Alpine C
SR
Overall Principles
Corporategovernance
・Accountability・Transparency・Ethical conduct
・Respect for stakeholder interests・Respect for rule of law
・Respect for international norms・Respect for human rights
Communityparticipation Human rights
Labor practices
EnvironmentFair business
practices
Consumer issues
These guidelines represent the ideal to which we strive for each
priority of CSR activities prepared based on our corporate principles
and ISO 26000 in order to clarify our group policies and address the
requirements of our global stakeholders.
The organization is comprised of subcommittees covering matters set
forth in ISO 26000. Each subcommittee prepares annual targets and
action plans to implement the PDCA cycle. They are active on a global
scale, coordinating with overseas subsidiaries and the ALPS Group.
Coordination
CSR Committee
ALPS Group CSRdepartments
CSR PromotionOffice
Internal Control Subcommittee
RC Subcommittee*
Information Management Subcommittee
Labor Environment and Society Subcommittee
Risk Management Subcommittee
Environmental Management Subcommittee
Supply Chain Subcommittee
Consumer Subcommittee
Alpine’s CSR Guidelines CSR Promotion Organizational Chart
Alpine’s―CSR―efforts―arethe―very―business―activities―that―embody―our―principles.
CorporatePhilosophy
Corporate Vision
Posit ioning of A lpine’s CSR Act iv it ies
Execution Support
CSR Guidelines
CSR CommitteeCSV
Activities
Alpine―considers―CSR―activities―the―very―business―activities―
that―embody―our―corporate―principles.―Our―corporate―principles,―
which―are―the―unchanging―values―that―will―ensure―our―perpetuity,―
and―our―corporate―vision,―which―is―the―ideal―to―which―we―strive―
in―order―to―achieve―those―principles,―are―shared―by―all―employees.―
Each―individual―employee―engages―in―their―daily―activities―as―a―CSR―
leader.―Additionally,―we―have―prepared―our―own―CSR―guidelines―
referring―to―the―ISO―26000―international―standard―in―order―to―verify―
our―CSR―activities―from―a―global―perspective―and―are―engaging―in―
activities―accordingly.―In―fiscal―2014,―we―strengthened―our―CSV―
(Creating―Shared―Value)―endeavor,―which―strikes―a―balance―between―
value― for―society―and―Alpine’s―corporate―value― in― the―aim―of―
promoting―more―strategic―CSR―activities.―We―have―launched―efforts―
from―a―CSV―standpoint―in―our―business―activities―based―on―such―
themes―as―solving―social―problems,―considering―the―environment―
and―partnering―with―the―community.―
Moreover,―we―identified―materiality―in―order―to―proceed―with―
activities―in―response―to―the―expectations―of―our―stakeholders―and―
society.―Starting―in―fiscal―2015,―we―will―update―the―medium-term―
CSR―plan―with―those―issues―and―establish―KPI―(Key―Performance―
Indicators),―implementing―a―PDCA―cycle―that―includes―reviews.―
Alpine― believes― that― employees― coming― together― to―
promote―CSR―throughout―the―entire―value―chain―will―serve―as―the―
foundation―for―fulfilling―our―corporate―social―responsibility―and―
ensuring―growth―in―the―medium―to―long―term.―We―will―continue―to―
work―on―taking―our―CSR―activities,―which―embody―our―principles,―
to―the―next―level.
To―strike―a―balance―between―socialand―corporate―value
Nobuhiko―Kometani,―Executive―Director―and―CSR―Chairman
*RC (risk management and compliance) Subcommittee
Conduct Guidelines
CSV―(Creating―Shared―Value),―the―ideal―which―strikes―a―balance―betweenAlpine’s―corporate―and―social―value,―is―promoted―within―day-to-dayoperations,―and―the―CSR―Committee,―which―is―centered―on―the―CSRGuidelines,―supports―execution―of―those―activities.
12 Alpine―Corporate―Profile/CSR―Report―2015/2016 13Alpine―Corporate―Profile/CSR―Report―2015/2016
Feature: Round Table
FeatureFeature: Round Table
Individual―Thoughts―on―CSV―at―AlpineAiming―to―Create―Products―and―Services―to―Solve―Social―Problems
*1 EV: Electric Vehicle *2 HMI:Human Machine Interface
●Rear camera●Gesture operations
●Line of sight detection
●Eco route searches by navigation systems
●EV*1 Special navigation●Non-mechanical head unit
●Large screen navigation system●Congested route search
●HMI*2 (Voice control, etc.)
Corporate―Planning―Dept.―CSR―Secretariat
KoShiraishi
OEM―International―Marketing―Dept.―2
Tsubasa―Okubo―
Product―Planning―Dept.
Chiaki Tazono
President―&―CEO
Toru―Usami
Legal―Dept.
Hirona―Watanabe
Advanced Core Development―Dept.
Shuhei―Hayashi
Sound―Product―Development―Dept.
ArataTada
Alpine―incorporates―a―CSV―(creating―shared―value)―perspective―into―our―business―activities,―and―we―hope―to―grow―as―a―company―while―contributing―to―solving―social―problems.―Company―President―Toru―Usami―and―members―from―various―departments―came―together―and―exchanged―ideas―on―the―value―that―Alpine―can―provide―to―society―through―products―and―services.
Alpine’s CSV Perspective in Product/Service Creation
Driver Distruction
HMIApple CarPlay
Driver distractionUsing a driving simulator, we measure the driver’s psychological load (such as their pulse) when operating on-board devices while reproducing various driving situations, including urban areas and highways, and use this information in research on HMIs that allow various features to be used safely and efficiently.
Case : 01
Case : 02
Value―expected―from―Alpine―products
Chapter : 01
Okubo:―As―a― sales― rep,― interacting―with―automobile―manufacturer― customers,― I―
feel― like― demand― for― improvement― of―
quality―and― fuel―efficiency― is―growing―by―
the―day.―Demand―for―safety/peace―of―mind―
and ease of use such as addressing driver
distractions*1―is―also―increasing.
Tazono: As―for―ease―of―use,―when―it―comes―to―products,―screen―sizes―are―getting―bigger.―
Navigation― systems―provide―drivers―with―
various― information,― and―by―making― the―
screen― larger,― the―buttons―and―display―are―
also―bigger,―making― it― easier― for― elderly―
people― to― use― as― well . ― Additionally,―
smartphones―have―become―popular,― and―
there― is― increasing―demand―for―being―able―
to―use― smartphones― in― the―car.―However,―
operating― a― smartphone―while― driving―
is― illegal,― so― a―major― theme―of― product―
planning― is―how―to― integrate―smartphones―
and―navigation―systems.
Hayashi: On―a― related― note,― accidents―caused―by―operating―smartphones―and―on-
board― devices―while― driving― are― a― big―
social―problem.― In― the―United―States,― the―
NHTSA―(National―Highway―Traffic―Safety―
Administration)*2―has― issued―guidelines―
on―HMI―(human―machine―interface)―for―on-
board―devices.―I―believe―one―value―expected―
of―Alpine―is―responding―to―those―guidelines.
Tada: Weight― reduction― to― improve― fuel―efficiency―and―increased―efficiency―for―energy―
conservation―are―issues―to―be―addressed―when―
it―comes― to―car―audio―systems.―Both―high―
sound―quality―and―reduction―of―environmental―
load―are―required.
Usami: We― hear ― a ― lo t ― about ― va lue―c rea t ion , ― but ― the ― va lue ― requi red ― of―
products― is―diverse,―varying― from―person―
to― person.― So― it’s― important― for―Alpine―
to―narrow―down― the― target―customers―and―
provide―the―value―they―seek.
Watanabe: Last― year― I― participated― in―a― project― that― reviewed― the― value― that―
Alpine―can―provide― to―women―in― their―30s―
to― 40s― raising― children.―Various― people―
participated,―including―persons―from―outside―
the―company,―and―we―discussed―problems―
and―complaints― related― to― the―car― life―and―
lifestyles― in―general―of― the―target―group.―In―
that―project,―we―were―able― to―uncover― in-
car―value―sought―by―women―like―eliminating―
the―uneasiness―of―not―being―able―to―see―their―
children’s―faces―while―driving―and―wanting―
to―keep―the―interior―clean.
*1―Driver―distraction:―A―hindrance―to―safe―driving―resulting―from―the―driver’s―focus―while―driving―being―on―something―other―than―driving,―such―as―operating―an―on-board―information―device―or―talking―with―passengers
*2―The―agency―within―the―United―States―Department―of―Transportation―tasked―with―managing―automobile―traffic―safety
Safety and peaceof mind
Environmental consideration/Energy
conservationComfort and ease
of use
Apple CarPlay compatible deviceIn the fall of 2014, we were the first to introduce an on-board device compatible with CarPlay, which is designed to ensure safer, more comfortable use of Apple’s iPhone® in cars, to the European and American markets. Not only does the product easily connect to the iPhone® allowing use of various apps, it was designed to be highly compatible with the Apple world.
14 Alpine―Corporate―Profile/CSR―Report―2015/2016 15Alpine―Corporate―Profile/CSR―Report―2015/2016
Individual―pursuit―of―value―creation
Chapter : 02
In order to keep producing the desired―value
Chapter : 03
Feature: Round Table
BIGXCar Navigation for EVFresh Air Subwoofers
Social ValueEnterprise ValueOkubo: The― car― navigation― system― for―EVs―I―was―recently―in―charge―of―is―definitely―
one―of― the―values― that―will―be―sought―after―
in― the― society―of― the― future.― In― the―midst―
of― that,―Alpine―worked―to―develop―features―
especially― for― EVs,― like― Eco―Route― to―
control―energy―consumption―while―driving―
and―guidance―to―charging―stations.―I―believe―
how―well―Alpine― can― respond― to― social―
trends―with―added―value―will―be―important―in―
the―future.
Hayashi: In―my―division,―we―strive―toward―the―value―of― a― comfortable― and― easy-to-
use―cockpit.―The―NHTSA―guidelines― say―
that― the―HMI―for―on-board―devices―should―
not―have― the―driver―perform―complicated―
tasks―while― driving― a― car― or― have― them―
perform―a―task―over―and―over―again.―For―that―
reason,―we―have―put― together―a―system―for―
evaluating―whether―or―not―on-board―devices―
satisfy― the―guidelines―under―actual―driving―
conditions― using― a― driving― simulator.― I―
believe―this―evaluation―system―itself―is―also―
one―of―the―values―that―Alpine―can―provide―to―
automobile―manufacturing.
Tada: I―also―sense―value―with― respect― to―automobile―manufacturing―in―my―own―work.―
When―I―presented―the―Fresh―Air―Subwoofer―I―
was―in―charge―of―designing―and―developing,―
an― automobile―manufacturer― customer―
responded―with―very―high―praise,― saying,―
"Thanks―to―the―smaller―size―of―the―speakers,―
we―can―change―the―design―of―the―cabin."
Tazono: The― same―goes― for― the―BIG―X―large-screen―car―navigation―system― in― the―
sense―of―changing― the―cabin.―We―provided―
large-screen― car― navigation― systems―
designed― for― particular― vehicle―models―
that―were―8―and―9― inches― in―size―when―the―
standard―up―to―that―point―was―7-inch―screens―
and―received―support―from―many―drivers.
Usami: BIG―X―is―a―commercial―business―success― story― of― creating― new―value― by―
casting―aside―the―commonly―accepted―norm―
concerning―the―size―of―existing―products.―At―
the―same―time,―in―the―OEM―business,―we―have―
to―anticipate―new―needs―on― top―of―casting―
aside―commonly―accepted―norms.―I―believe―
that―by―putting―together―the―respective―results―
of― the―commercial― and―OEM―businesses,―
Alpine―can―create―unique―value.
Hayashi: The―cockpit―development―I―am―in―charge―of―is―truly―a―domain―of―anticipation.―
Using― sensor― technology,―we― engage― in―
development―of―new―HMIs―linked―to―driver―
bio-information―while―also―collaborating―
with―other―companies.
Usami: What― I ― want― to― focus― on― in―advance―development―is―not―getting―trapped―
in―manufacturer― logic.― In― the―electronics―
industry,― there― are―many― cases―where― a―
company―attempts― to―create―a―market―with―
new―technology―but―fails―because―it―does―not―
match―the―needs―of―the―public.―It’s―necessary―
to― pursue―value― that― is― truly― desired―by―
customers―while―thinking―outside―the―box.
Shiraishi: In― terms―of― finding―what― it― is―the― customer― truly― seeks,― the―previously―
mentioned― project― considering― the― car―
interior―needs―of―women―in―their―30s―to―40s―
raising―children―is―an―ideal―effort,―isn’t―it?
Watanabe: In―addition―to―involving―female―project―members― in― the―discussions,―we―
also―conducted―group― interviews―and―user―
questionnaires― targeting― that―population.―
We―found―that―many―women―feel― that― they―
are―poor―at―driving,―and―particularly―when―
they―are―driving―their―children,― their―safety―
consciousness― increases.―Based―on― those―
results,―we―were―able― to―propose―product―
packages― that― reduce―women’s―uneasiness―
towards― driving,― such― as― an― easy-to-
operate― car― navigation― system,― a― rear―
seat monitoring camera and a camera for
assisting―with―parking.
Usami: Currently―a―lot―of―attention―is―being―placed―on―active―participation―by―women,―
and―there―must―also―be―a―way―for―women―to―
take―on―a―more―active―role― in― the―world―of―
manufacturing― in―which―we―are― involved.―
I―would―like―to―create―an―environment― that―
allows―us―to―utilize―the―ideas―of―women―and―
young―people,―who―are―closer―to―the―market,―
rather― than― just― having―male― engineers―
engaged―in―manufacturing.
Fresh Air Subwoofer
The Fresh Air Subwoofer speaker for automobile manufacturers is significantly more compact and light weight than the old model, having achieved an 86% reduction in size and an 80% reduction in weight compared to the previous model, and at the same t ime, i t features improved sound q u a l i t y d e s p i t e the compact size, achieving a 10db increase in output.
Case : 04
Product packages for women raising children
We pictured the lifestyles and car lives of women in their 30s to 40s raising children and thought about what needs they had with respect to the car interior. We put their feedback, such as wanting to concentrate on driving while keeping an eye on their children and to keep the interior clean at all times, into product packages.
Case : 05
Car navigation system for EVsThis product is equipped with features befitting of a car navigation system for EVs, including showing the approximate distance to empty based on remaining battery life and driving mode. If the destination is further than the distance to empty, the system makes suggestions like switching to energy-efficient ECO PRO mode or stopping by the nearest charging station.
Case : 03
Tazono: Simply―providing― the―expected―value―as-is―will―not―satisfy―the―customer.―But―
they―won’t―accept―anything―that―is―imposed―
on― them―by― the―manufacturer,― either.―We―
will―engage―in―product―planning―work―while―
thinking―about―what―kind―of―value―Alpine―
can―provide―to―impress―our―customers―based―
on― the―practice―of― listening― to― customer―
feedback.
Okubo: Listening― to― your― opinions,― I―get― the―sense― that― there―will―be― increasing―
demand―for―value―proposals― that―consider―
the―end―users―who―are―the―customers―of―our―
automobile―manufacturer―customers.
Hayashi : There ― a re ― va r ious ― bas ic―technologies― that― we―must― pursue― as―
advanced―development― engineers,―but― in―
the― future―we―will― try― to―deliver―as―much―
added―value―as―possible―rather―than―simply―
responding―to―industry―guidelines.
Tada: Like―was―talked―about―earlier,―I―want―to―actively―propose―valuable―audio―products―
that―offer―both―high―sound―quality―and―high―
efficiency―while―maintaining―an―approach―
where―we―stick―close― to― the―customer―and―
attempt―to―change―our―way―of―thinking.
Watanabe: I’m―in―the―Legal―Department,―but― I―would― like― to― contribute― to― value―
creation―by―working― together―with―other―
departments―to―add―a―legal―dimension―to―our―
efforts―from―the―planning―and―development―
stages― rather― than―waiting―until― after― the―
new―technologies―and―products―have―been―
produced.
Shiraishi: As― for― the―CSR―Secretariat,―we―want― to―encourage―all―employees―to―be―
aware― of― the― relationship― between― their―
work―and―social―value.―I―believe―that―CSV―at―
Alpine―will―be―taken―to―a―higher―level―when―
employees―work―together―to―raise―awareness―
of―CSV.
Usami: It’s―no―simple―task―to― think―about―CSR―and―CSV―on― a―daily―basis,― but― it’s―
important―to―start―by―creating―opportunities―
to― talk―about―CSV.―We―can―then―reflect―on―
which―efforts―are― leading―to―value―creation―
and―which―are―not,―and― it―will―also―be―an―
opportunity―to―think―about―what―is―lacking.―
I― am― confident― that― by― continuing― to―
communicate―about―and―check―on―CSV―and―
pursue―the―value―desired―by―our―customers,―
Alpine― wil l ― cont inue― to― grow― while―
contributing―to―society―through―our―products―
and―services.
16 Alpine―Corporate―Profile/CSR―Report―2015/2016 17Alpine―Corporate―Profile/CSR―Report―2015/2016
Alpine’s Business Activities | Marketing
Alpine’s―Business―Activities
Human―and―technical―network―for―creating―future―valueAlpine―is―setting―up―bases―all―over―the―world―as―we―seek―to―create―innovative
and―original―products―and―services―to―enrich―the―car―lives―of―our―customers.
We―are―thoroughly―focused―on―the―customer―in―all―our―business―activities
and―are―pursuing―value―that―only―we―can―provide―while―emphasizing―our
relationship―with―the―global―environment―and―society.
MarketingMarketingAlpine’s ―Business ―Act ivi t ies
Engaging―in―dialog―with―customers―to―create―value―from―the―customer’s―perspectiveAlpine― listens― to― feedback― from―our―customers―all―over― the―world― to―deliver―
products―and―services―that―exceed―their―demands―and―expectations.―Demonstrating―
our―unique― technical―and―planning―capabilities,―we―aim―to― improve―customer―
satisfaction―and―create―new―markets.
I n t r o d u c i n g ―A l p i n e ― t o ― t h e ― m a s s e s
Participation in motor shows in various countries
We participate in motor shows and electronics exhibitions all over the world,
including Japan, North America, Europe, China and Asia. Visitors experience the
latest products and services and Alpine’s technology, and it allows us to obtain
unfiltered feedback from customers and gives us the opportunity to interact with
automobile manufacturers.
We created the new market of model-specific car navigation systems based on our pursuit of the customer’s perspective. We are increasing car life satisfaction by delivering car navigation systems customized for the customer’s specific model of car along with rear seat monitors and rear view cameras. We work quickly to support popular new models and have received support from many customers.
Proposing model-specific car navigation systems
Example Activity
Manufacturing
Material Procurement
R&D
Marketing
Quality
Services
18 Alpine―Corporate―Profile/CSR―Report―2015/2016 19Alpine―Corporate―Profile/CSR―Report―2015/2016
Alpine’s Business Activities | Research and D
evelopment
Human Machine Interface Comfortable communication between humansand in-vehicle devices
• Driver friendliness • Big data utilization • Personalized HMI with server connection • In-vehicle high image quality display
Evaluation Integration of field evaluations and simulations • Knowledge on in-vehicle device evaluation• Driver distraction assessment • High-confidence simulation
Acoustic Car acoustic specialists• In-vehicle sound quality • Sound processing technology• Multiple information/sound tracks• Operation/action sound inside/outside of vehicle
Digital Media & Mechatronics Market-leading media/mechanism originality• Integrating advanced media with in-vehicle devices• Advanced introduction of cloud service to in-vehicle devices• High quality mobile mechanism • Cost conscious mechanism
System Integration Multifunctional large-scale products• Establishing safety culture • Improving quality management• Responding to demand for high quality per customer/market• Coordinating in-vehicle devices with vehicle itself • Catchup for V2X
Research and DevelopmentResearch―and―DevelopmentAlpine’s ―Business ―Act ivi t ies
Cultivating―core―technologies―and―producing innovation in anticipation of the―next-generation―cockpitWe―are―working―to―strengthen―the―technical―foundation―that―supports―our―high-
performance―and―highly―reliable―products―and―establish―new―technologies― that―
will―cultivate―new―markets.――We―are―further―cultivating―our―core―technologies―and―
striving―for―innovation―of―on-board―information―equipment/systems.
D r i v i n g ― s u p p o r t ― s y s t e m ― w i t h ― r e a r ― c a m e r a
Technical―domains―to―lead―the―market:―H E A D S
Supporting safe and smart driving
Alpine’s R&D
We are working on development of driving support systems based on rear
cameras, which are becoming increasingly popular. We propose several features
for different driving scenarios, including BSI (Blind Spot Information) to assist with
lane changes on highways by alerting the driver of the presence of vehicles in their
blind spot, LDW (Lane Departure Warning) to alert the driver to deviation from their
lane and CTM (Cross Traffic Monitor) to assist with reverse parking in parking lots.
Alpine has established technical domains in which to create advanced products and is promoting research and development in those areas.
Taking advantage of our proprietary acoustic design technology, we developed a light weight amplifier that achieves a total weight reduction of 40% and a compact design that takes up 50% less space than previous models. Not only does it have minimal effect on fuel consumption, but it also features specs befitting of a premium amp, including noise suppression achieved through the adoption of a symmetrical layout.
Achieving both compactness/power saving and high performance
Example Activity
20 Alpine―Corporate―Profile/CSR―Report―2015/2016 21Alpine―Corporate―Profile/CSR―Report―2015/2016
Alpine’s Business Activities | Material Procurem
ent / Manufacturing
ManufacturingMaterial ProcurementManufacturingAlpine’s ―business ―Act ivi t ies
Material―ProcurementAlpine’s ―Business ―Act ivi t ies
Pursuing―high-quality―manufacturing―while―sticking―close―to―local―marketsBased―on―our―basic―policy―of― "Made― In―Market,"―Alpine―has―built― a―global―
production―network―consisting―of― the― five― regions―of― Japan,―North―America,―
Europe,―China―and―Asia.―Our―product―supply―system―reflects―changes―in―market―
needs―and―demand―in―each―region―in―a―timely―manner.
Creating―a―new―system―linking―people―and―information
Evolving production network
In order to achieve manufacturing of higher quality and efficiency, Alpine is
making efforts to further upgrade our production system. We are promoting the
introduction of a production management system that enables more strategic and
quicker management decisions while working to strengthen human resources
development at each facility and global group collaboration in the aim of
improving our competitiveness.
Partnering―with―suppliers―all―over―the―world―in―pursuit―of―high―value-added―partsWe―seek―to―ensure―the―reliability―required―of―our―products―and―create―never-before-
seen―features.―Alpine―engages―in―global―procurement―activities―while―emphasizing―
proper―quality―and―cost―as―well―as―the―global―environment―and―social―responsibility.
Creating―new―products―of―optimal―quality―and―cost
Advanced development purchasing activities
When developing new products that use new parts, our Purchasing Division,
which is in charge of parts procurement, and our Engineering Division, which
is in charge of design, coordinate their efforts. Putting together their respective
knowledge and expertise, parts that offer a balance between quality and cost are
selected to achieve the required functionality efficiently and with high reliability.
Alp ine works t o s t r eng then our partnerships with suppliers. We hold business condition briefing sessions twice a year in Japan and annually in China, North America and Europe. Top management explains the status of production and sales along with our purchasing policy in an effort to build relationships of trust.
Holding business condition briefing sessions for suppliers in each region
By shrinking the packaging of OEM display products, we were able to increase the number of products per carton to 12 from 5, thereby increasing the volume per shipment. These packaging improvements were achieved with the cooperation of our customers related to changes to carton sizes and packing material.
Reducing environmental impact throughout the supply chain
Example Activity
Example Activity
22 Alpine―Corporate―Profile/CSR―Report―2015/2016 23Alpine―Corporate―Profile/CSR―Report―2015/2016
Alpine’s Business Activities | Quality / Services
ServicesQualityServicesAlpine’s ―Business ―Act ivi t ies
QualityAlpine’s ―business ―Act ivi t ies
Coming―together―as―a―company,―sticking―close―to―the―customer―and―working―to―improve―service―from―various―anglesAlpine―products―are―delivered― to―end―users― through―various―distributors―and―
foreign―and―domestic―automobile―manufacturers.―We―work―continually―to―improve―
the―logistics―of―getting―our―products―from―our―production―plants―into―the―hands―of―
customers―as―well―as―after-sales―support.
C o m p r e h e n s i v e ― a s s e s s m e n t ― o f ― s u p p l y ― c h a i n
Customer satisfaction surveys
Alpine surveys customer satisfaction with respect to various elements related to
our supply chain, including quality, system supply capabilities, business speed
and after-sales service. Measures to address issues that are revealed by the
results of research are reflected in the medium-term plans of our divisions, and
we regularly monitor progress on such efforts.
We―deliver―highly―reliable―products―based―on―an―evaluation―system―developed―specifically―for―in-vehicle―environments.Field―tests―are―conducted―at―our―Evaluation―Center―and―test―courses―to―ensure―stable―
operation―and―ease―of―use―under―harsh―conditions,―such―as―vibrations―and―impact―
during―driving,―sunshine―and―temperature―changes.―Our―quality―evaluation―system―is―
established―based―on―the―precious―data―from―those―tests―and―high―precision―analyses.
For―appealing―quality―that―goes―beyond―customer―expectations
Our own definition of quality
Alpine defines the ideal product quality as “appealing quality.” Appealing quality refers not
simply to the superiority or inferiority of product functions but to the characteristics of a product
that allow customers to experience a thrill that surpasses satisfaction by providing value to
their car life that exceeds their expectations. Alpine is committed to increasing the number of
Alpine fans among our customers by delivering products that feature appealing quality.
An Important Quality Characteristic Exhibit Room has been set up at the head office in Iwaki displaying a description of the incidents causing past quality problems, the actual items and feedback from the inconvenienced customer in order to prevent past quality problems from becoming an accepted occurrence. We have made training utilizing these exhibits mandatory for all employees. In 2015, we conducted on-site exhibitions at group companies in charge of production and design and expanded the scope of training.
At our information center, we pursue customer satisfaction through interactive communication. Through the provision of new product and support information, we endeavor to continuously build relationships with registered customers. Additionally, we listen to customer requests, complaints and other opinions and provide feedback to the Product Planning Division as part of our efforts to further improve the appeal of our products.
Sharing serious quality problems group-wide
Deepening communication with customers
Example Activity
Example Activity
24 Alpine―Corporate―Profile/CSR―Report―2015/2016 25Alpine―Corporate―Profile/CSR―Report―2015/2016
CSR
Activity Highlights 2014
CSR―Activity―Highlights―2014In―fiscal―2014,―Alpine―established―the―materiality―of―CSR―for―the―first―time―
in―aims―of―achieving―further―growth―while―meeting―the―expectations―of―our―stakeholders.
We―are―promoting―CSR―management―group-wide―with―a―focus―on―the―materiality―identified.
Identifying―materiality
Provision―of―products―and―services―to―solve―social―problems
Sustainable―supply―chain―management
To identify materiality, we conducted an assessment from the standpoints of “priority of stakeholder concerns” and “importance for Alpine” referring to ISO 26000, the international standard for corporate social responsibility, and various other standards. We reflected the opinions from the
internal CSR Committee and had it reviewed by experts. The materiality identified will be reflected in the medium-term CSR plan as a priority theme, and we will work to strengthen CSR management while managing progress on efforts and engaging in periodic reviews.
UpdatingCSR plan
Interviewingexperts
Identifyingmateriality from
Alpine’s perspective
Identifyingmateriality from stakeholders'
perspective
Process of identifying materiality
Materiality matrix
Sorting issues
● Protection of natural environment
● Establishment of governing structure
● Responsible political involvement
*GHG: Green House Gases
● Mitigation of climate change impact (reduction of GHG*)
● Use of renewable resources
● Prevention of pollution
● Provision of products and services to solve social problems● Sustainable supply chain management
● Participation of diverse human resources (diversity)● Prevention of corruption
● Customer satisfaction and protection of privacy
● Involvement with local community
Veryhigh
Veryhigh
Expe
ctat
ions
from
sta
keho
lder
s
Priority for Alpine
Top priority
High
Step1
Step2
Step3
Step4
Step5
Sort throughstakeholder concerns based on ISO 26000
and various standards
Assess priority of stakeholder concerns
Assess impact of stakeholder concerns
on Alpine andidentify priority
Have experts review priority identified
in Step 3
Update medium-term CSR plan based on
priority identifiedin Steps 3 and 4
● Ensuring of appropriate labor conditions and workplace environment
● Dialog with employees and human resources development
● Ensuring of accountability and transparency
● Compliance
Alpine has commercialized an energy monitor for hybrid vehicles. Distance to empty, full trip average fuel consumption and other data are displayed on a large-screen display to support Earth-friendly driving. We also aim to improve the fuel efficiency of cars through our products, and this includes making all our car navigation systems compatible with idle reduction features.
We have prepared "Alpine’s PurchasingPolicies" (based on the "Supply Chain CSR Promotion Guidelines" established by the Japan Electronics and Information Technology Industries Association [JEITA]) and work together with suppliers to engage in responsible procurement activities. In fiscal 2014, we positioned information security, environmental load reduction and handling of conflict minerals as priority themes as we worked to solve problems.
Development―of―products―to―support―eco-conscious driving
Promoting―supply-chain-wide―CSR
Alpine’s Purchasing Policies
Using the LCA (Life Cycle Assessment) method, we clarify the environmental load of our products and work to reduce that load. For example, when it comes to car navigation systems, we have learned that products’ power consumption and weight cause the bulk of CO2 emissions during use. As such, we are working to reduce the mass of our products (through both reduction of parts and lightening), miniaturize them and reduce their electrical consumption.
Forces in the Democratic Republic of the Congo and neighboring countries use inhumane activity such as forced or child labor to mine minerals used for rare metals, and transactions involving these minerals are used to fund their activities, creating an international problem.
The Dodd-Frank Wall Street Reform and Consumer Protection Act passed in the United States in 2010 defines these minerals as "conflict minerals" (in the law, conflict minerals include tantalum, tin, gold, tungsten and other minerals specified by the US Secretary of State), and companies listed on US stock exchanges are required to disclose information on the use of conflict minerals in their products. From the standpoint of respecting human rights, Alpine understands and agrees with the intent of the law and partners with group companies, suppliers and JEITA to promote efforts aimed at preventing the use of conflict minerals.
Consideration―of―environmental―load―throughout―entire―life―cycle
Conflict―Minerals
Energy monitor screen
Opennessand
FairnessLegal
Compliance
EnvironmentalFriendliness
Partnership
Total Emission: 48,021 (g)
CO2 Emissions of PX-8 Car Navigation System by Life Stage
Manufactureof material
Assemblyof parts
Shipment
23,812
5,419
Use Waste
13,372
4,784609
29,231
0
5,000
10,000
15,000
20,000
25,000
30,000
24
■ Weight Origin ■ Electric Origin
(g)
26 Alpine―Corporate―Profile/CSR―Report―2015/2016 27Alpine―Corporate―Profile/CSR―Report―2015/2016
CSR
Activity Highlights 2014
Business ― Opera t ions―that―Consider― the―Local―Religion― and― Culture
At our Dubai Office, we are working to create a working environment that respects the traditions of Islam. In keeping with the Islamic calendar, the office is closed on Fridays and Saturdays. Also, during the month of Ramadan, when Muslims fast from sun up to sun down, we shorten the working hours. Moreover, during this time, we have established a rule of not eating or drinking in front of Muslim employees.
ALPINE ELECTRONICS OF MIDDLE EAST, FZCOSales & Marketing Manager
Syed Khaja Raziuddin
Customer―satisfaction―and―protection―of―privacy Mitigation―of―climate―change―impact
Involvement―with―local―community Participation―of―diverse―human―resources―(diversity)
Alpine products in vehicles are subjected to harsh conditions, so they are tested under conditions that are even more severe before they are delivered to the market.
In our reliability and evaluation centers and test courses, the robustness of our products is tested under various strict evaluation criteria, testing glare caused by sunlight, durability against sand and dust, as well as temperature, humidity, vibration, shock, radio wave, and sound tests.
We participate in regional next-generation training all over the world where our business places are located. In Japan, our Alpine Manufacturing Onomachi Plant actively carries out a hands-on manufacturing class at local elementary and junior high schools. In Thailand, we continue to engage in exchanges with elementary schools in the Ayutthaya district, which was affected by massive flooding in 2011, through open classes and other efforts taking advantage of the teaching materials we have donated.
We consider having employees from various different backgrounds and with unique personalities a strength of our company and place an emphasis on diversity. As such, we hold a Human Resource Development Conference twice a year where we discuss the training policy for young human resources, appropriate personnel rotations, training content and other topics to further grow and utilize the individuality of each of our employees.
Pursuit―of―reliable―products
Next-generation―training―support Leveraging―individuality
Alpine seeks to create products and services from the customer’s perspective. The opinions received at our customer support desk are shared within the company (without revealing personal information) and serve as the basis for product development, quality imp r o v e m e n t s a n d management decisions. Additionally, we engage in follow-up with those who have used our product repair and other services to seek out the customer’s perspective.
Alpine Giken won the grand prize in the office category*1, and Alpine Precision won the grand prize in the manufacturing category of the Fukushima Protocol Global Warming Prevention Project, organized by the prefecture of Fukushima*2. Additionally, in 2014, we began to hold communications and exchanges with other businesses throughout the prefecture that were honored under the Fukushima Protocol, as well as elementary and junior high schools, in order to expand the scope of our local energy-saving activities.
At our head office in Iwaki, we are working on energy conservation through the utilization of waste heat. Our environmental lab becomes hot due to the many pieces of large testing equipment, so it has to be cooled with air conditioning even in the winter. By bringing in cold outside air, we are able to stop the air conditioning in the environmental lab, and we use the heat generated by the equipment to heat the lobby. This reduces the amount of power consumption by air conditioning.
We invited world-renowned trumpeter Terumasa Hino, who shares Alpine’s desire to assist in Iwaki City’s recovery from the massive damage of the Great East Japan Earthquake, and held a The Five Stripes concert (February 2015). The Five Stripes is Alpine’s big band, led by company president Toru Usami. Around 100 local students came to the concert and experienced the excitement of music.
Customer-focused―business―activitiesRecognition―of―Environmental―Activities―by―Local―GovernmentUtilization―of―waste―heat
Reconstruction―support―through―power―of―music
Reliability evaluation centerEnvironmental Education Activities at the Fukushima Protocol Prize-Winning School
*1 Alpine Giken has won the grand prize five years in a row. *2 Out of a total of 1,856 organizations
Lobby at Iwaki office
Interaction with elementary school students in Thailand
In-store communication with customers
With the students who were invited
Distribution ofEmployees
UnitedStates
14%Europe14%
Asia 3%
China38%
Japan31%
28 Alpine―Corporate―Profile/CSR―Report―2015/2016 29Alpine―Corporate―Profile/CSR―Report―2015/2016
Corporate GovernanceTo―become―a―company―trusted―by―customers―and―society.
Alpine―is―thorough―with―compliance―across―the―group,―observing―laws,―internal―regulations,―social―norms―and―ethics.
ISO―26000―and―AlpineAlpine―uses―ISO―26000―as―our―guideline―for―working―on―continuous―improvements―to―our―CSR―activities―from―a―global―perspective.
The―following―is―a―list―of―efforts―that―were―newly―implemented―or―expanded―in―2014―and―how―they―relate―to―ISO―26000.
Corporate G
overnance / ISO 26000 and Alpine
Alpine appoints a Board of Directors that oversees and supervises managerial decisions and performance of duties. Each director is assigned with a specific corporate function. By incorporating an organization with clear managerial responsibilities, optimal and efficient progression of duties is assured. Alpine has also established an internal auditing structure, and empowers the Board of Auditors. The board assures clarity and transparency via monitoring from managerial, accounting, and legal perspectives.
Corporate―Governance―Structure
The basic rules that employees are to observe in order to act fairly and appropriately as members of society have been laid out in the Alpine Ethical and Legal Compliance Policy, which has been rolled out to all companies in the group.
Regulations reflecting the laws of each country have been added at each location around the world to implement guidelines that bear closer relevance to daily actions. Additionally, internal media such as e-Learning and Legal News is utilized to actively address issues such as spreading specific legal knowledge and improving individual awareness.
Compliance―Structure
At Alpine, the legal affairs departments at each corporate center in Japan, the United States, Europe and China carry out compliance education according to regional characteristics.
Compliance―Education
Instruction
Account Auditor
President & CEO Internal Audit Office
Election/dismissal
Election/dismissal
Election/dismissal
Election/dismissal
Reporting Coordination
Reporting Reporting
Audit Reporting
General Meeting of Shareholders
Legal Division
Board of Directors(12 Directors)
External Director (1)
Internal Directors (11)
Board of Auditors(4 Auditors)
External Auditors (2)
Internal Auditors (2)
CSR Committee
Internal ControlSubcommittee
RC Committee
Risk ManagementSubcommittee
Information ManagementSubcommittee
Affiliates (Domestic/Overseas)
Labor Environment andSociety Subcommittee
Supply Chain Subcommittee
Environment ManagementSubcommittee
Consumer Subcommittee
Eth
ics
Hot
line
Self Checking by Each Division
Whistle-blowing
Reporting
Coordination
Whistle-blowing
Reporting
Instruction
Coordination
Adm
inis
trativ
e D
ivis
ion
Qua
lity A
ssur
ance
Divi
sion
Pro
duct
ion
Div
isio
n
Tech
nolo
gy D
ivis
ion
Sal
es D
ivis
ion
Japan
Ethics education for engineers was carried out for new recruits, contract management, antitrust law and human rights/harassment education for new managers and case studies by area (antitrust law, bribery, etc.) for employees transferred overseas, while antitrust law education was carried out for the sales department.
USA
Educational activities were carried out with respect to antitrust law, risk management for open source software, driver distraction regulations and human rights/harassment.
Europe
Seminars were held for employees dealing with antitrust law, British anti-bribery law, risk management for open source software, international contract management, etc.
China
Educational activities were carried out with respect to basic contract knowledge, antitrust law, contract risk, etc.
South Korea
Preventive education was carried out on sexual harassment in the workplace.
Corporate Governance Structure (as of June 2015)
Alpine Ethical Guidelines (Alpine’s 10 Commandments)
Fiscal 2014 compliance education
Person
Personal Information Disclosure of personal information is prohibited.
Ban on Discrimination
Violent force and language, sexualharassment, and discrimination areprohibited.
Object
Product Safety Give due consideration to the safetyand quality of products.
EnvironmentalConcern
Give due consideration to the natural environment.
Property
Corporate Property Personal use of corporate property is prohibited.
Intellectual Property Violation of intellectual property ofother organizations is prohibited.
Information
Corporate Secret Personal use and disclosure ofcorporate secrets is prohibited.
Ban on InsiderTrading
Dealing of the company’s stock bythe employees before disclosure ofcorporate information is prohibited.
Trading
Fair Trade Comply with antitrust legislation and every law and rule.
Donations andReception
Receiving donations and receptionbeyond a reasonable extent isprohibited.
Major Efforts New/Expanded Efforts of Fiscal 2014 Introducedin This Report
Relevant Page Related Items Published on Website
OrganizationalControl
Preparation of corporate governance structure
Strengthening of corporate governance through introduction of outside director system 30
-Corporate governance structure-Internal control system-CSR promotion organization
Human Rights Respect for human rights
Establishment of work regulations that take local religion and culture into account 29
-Utilization of diverse human resources
-Human rights-conscious procurement
-Alpine ethical guidelines(Alpine’s 10 Commandments)
Holding of seminars to improve cross-cultural communication skills -
Conducting of surveys to eliminate use of conflict minerals in collaboration with suppliers and JEITA 27
Labor Practices
Utilization of diverse human resources
Continued implementation of executive candidate development program at main corporate centers -
-Child rearing/care giving support-Emphasis of work-life balance-Employee company satisfaction surveys
-Preparation of training environment-Employee training-Personal development by Labor Committee
-Workplace safety management-Health management-Mental health management-Safety and security following Great East Japan Earthquake
Holding of Women’s Conference for promoting active roles of female employees -
Creation of pleasant workingenvironments
Construction of on-premises cafeteria and renewal of cafeteria services -
Promotion of employee healthAlleviation of uneasiness on the part of employees and their families concerning radiation exposure through utilization of whole body counters
-
Active communication between labor and management
Holding of round tables for the purpose of promoting mutual understanding between president, directors and employees
-
Environment
Development of environmentally friendly products
Commercialization of energy monitors for hybrid vehicles 27
-Framework for environmental activities
-Environmentally friendly production-Environmentally friendly distribution-Environmentally friendly workplaces-Community environmental activities-Global environment-conscious procurement
-Environmental data
Consideration of environmental load throughout entire life cycle 27
Environmentally friendlydistribution
Improvement of packaging materials/method and distribution route 23
Green procurement Requests to trading partners for consideration of environment and surveys on present conditions -
Environmentally friendlyworkplaces
Reduction of power consumption through utilization of waste heat 29
Employee environmental activities
Expansion of all-hands environmental activities and recognition by local authorities 29
Fair BusinessPractices
Compliance Education Compliance education at main manufacturing bases in Japan and other countries tailored to local characteristics 30
-Compliance structure-Alpine ethical guidelines(Alpine’s 10 Commandments)
-Risk management efforts-Disaster risk management-Strengthening of information security measures
-Alpine’s Purchasing Policies
Thorough information security
Preparation of system for handling information security incidents -
Information ethics education for all workers on Alpine premises -
Thoroughly Fair Competition Revision of agreements by customers and suppliers in emerging countries -
Promotion of CSR throughout supply chain
Business condition report meeting for suppliers at main manufacturing bases in Japan and other countries 22
Improvement of level of information management throughout supply chain -
Consumer Issues
Interactive communication with customers
Holding of technology exhibitions and shows in various countries 19
-Manufacturing from customer perspective
-Customer support desk activities-Communication with customers-Precepts of quality improvement activities
-Global quality improvement activities
-Achievement of reliable quality-Pursuit of inspirational quality-Environmentally friendly production
Provision of high-quality products and services
Exhibition of serious quality problems from the past and implementation of training utilizing it 24
Enhancement of product quality evaluations through construction of new evaluation center in Beijing, China -
Thorough after-sales service
Provision of on-the-spot service when customers visit our company -
Development of system to distribute support information to users that complete customer registration 25
Communityparticipation and
development
Enhancement of community involvement
Expansion of manufacturing classes for students at manufacturing bases 28 -Development of next-generation
human resources-Educational support charity-Workplace visits-Exchange/dialog with community-Participation in establishment of NPO
-Clean-up activities
Support of areas affected by Great East Japan Earthquake through provision of supplies -
Holding of charity concert to support reconstruction through power of music 28
30 Alpine―Corporate―Profile/CSR―Report―2015/2016 31Alpine―Corporate―Profile/CSR―Report―2015/2016