Leadership and ManagementStarter Pack

Professional Diploma in

Beanke is currently the Shaw Academy Leadership and Management

educator, based in Cape Town, South Africa.

She holds a BComm Business Management degree as well as an

Honours degree in Educational Management.

Before joining Shaw Academy, Beanke worked for one of the largest

holding companies in Vietnam, employing more than 1 000 people

globally. She worked in a head office education role, coaching and

mentoring employees from the USA, gaining significant experience

with diversity management as well as other management aspects

encountered in a large, global company.

Beanke Keun

Leadership and Management

Starter Pack

Meet your educator

Module 1

Module 2

Module 3

Module 4

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In this course you can expect 4 modules

comprising the following:

Each module consists of:

• 4 modules comprising a total of 34 lessons.

• A post-lesson quiz for all 10 lessons in Module 1.

Use these to test your knowledge of each lesson

and help you prepare for your assignments.

• A weekly assignment after completion of

your 2 weekly lessons. These will combine the

knowledge gained in the week, allow you to track

progress, identify areas for review and assist with

preparation for your module assignment.

• A module assignment after completion of all the

lessons in each module. These will assess you on

all the lessons content covered in the module.

As an extra, you are able to purchase the toolkit:

• Webinar slides of all lessons in the module

• Summary notes for all lessons in the module

• Bonus content (where applicable)

Are you a manager or a leader?

Management competencies and why they matter

Why is leadership so important in the workplace?

What kind of leader are you?

Key principles of leadership every leader should know

Be a leader who works to create a healthy company culture

Be a leader who promotes diversity

Leaders empower by using innovation and creativity

The reason why top leaders/managers master the art of

communication

Leaders who understand different personality types

Lead any team with confidence and strategy

Develop your coaching skills

Your guide to EQ and how to use persuasion

Why managers and leaders need to master the skill of

conflict management

Why invest in learning and development?

Lead with vision, values, and purpose

How to lead and manage the company culture

Employee engagement

The importance of diversity management

Organisational design

How to be strategic

Invest in your career path

Personal branding

Stress management for the workplace

It is all about skills

Build your resilience

We’re going virtual

Team tools to use for modern managers and leaders

Remote team management

Psychological safety

Team-building tools

Strategic awareness

Adaptive leadership

Scanning the environment

Leadership and Management

Course Outline

Introduction

‘Management is about position. Leadership is about purpose.’

You will hear me mention the name John C. Maxwell throughout this course. Maxwell speaks about leadership and is famous for his inspirational quotes and speeches about the subject. One of the main points Maxwell aims to get across is that it’s tough to be in the people business when people don’t like you.

Tip 1: Build self-awareness

Start this leadership journey by becoming more self-aware: are focused on position, authority, and rules, or about purpose? Do you live with a sense of clear direction of where you’re headed, and do you live according to a set of values that gives you purpose? Your challenge – be it in your work life or your personal life – is to find your purpose.

Tip 2: Think about change

There are three questions aspiring leaders should ask themselves:1. Where do you anticipate the next change in your work and

life coming from?2. Who do you spend time with?3. What topics are coming up for discussion?

The mark of a leader, according to Rosalinde Torres, is that great leaders find a way to distil these questions and gain insight to understand potential discontinuities and ask the tough questions about how prepared they are for the next change that’s coming.

Tip 3: Scan your environment

Leaders have an uncanny way of adapting and changing course. They can come to decisions based on what is happening in the environment they are working in. Ron Heifetz refers to the need for leaders to be constantly scanning their environment for signs of change.

Top 10 tips for aspiring managers and leaders

Leadership and Management

They then mobilise ‘the community’ to tackle these tough problems, which Heifetz calls ‘adaptive challenges’. Aspiring leaders need to develop the ability to understand the business challenges that their businesses face, the key business drivers impacting their businesses, the technology that is changing how their customers interact with them and, the regulatory environment within which they operate. As leaders build awareness on these strategic drivers, they become more attuned to what is happening around them.

Tip 4: Understand your culture

Maxwell talks about how organisation culture is the collective behaviour of employees. Culture is the organisation’s personality, and it should smack you right in the face. It is tangible and, because it is based on behaviour, it can change. Leaders create winning cultures by first building the vision, values, and purpose from which all else flows.

Tip 5: Learn to communicate

Leaders communicate at all levels, across all boundaries, and departments. They know that information does not reside in the positions of authority but across the network. During times of change, leaders are compelled to spread the vision of the future and build a collaborative culture that breaks down siloed thinking.

Tip 6: Diversity matters

Leaders tend to build a diverse network around them. This diversity of talent enables them to receive different perspectives and prevents leaders from stagnating. They understand that what got you here may not get you where you need to be.

Tip 7: Become a coach

Leaders recognise that leadership needs to be cultivated across the whole organisation. By investing time with aspiring leaders, they guide, mentor, and help them reflect on the issues of the day. They further help employees overcome challenges, not by presenting solutions but by steering them to find alternatives themselves. For a leader, coaching matters because companies that have coaching and development programs tend to:• Create a high-performance culture.• Optimise employees’ performance.• Inspire and cultivate collaborative work environments.• Commit to coaching others to top performance.

Leadership and Management

Tip 8: Vision, values, and purpose

Leaders live their mission. What is important for aspiring leaders is learning how to create a mission from your vision, values and purpose.

A mission statement defines the organisation’s business, objective, and approach.

A vision statement describes the desired future position of the organisation.

A purpose expresses the organisation’s impact on the lives of customers.

Values are the organisation’s essential and enduring tenets. They are a small set of general guiding principles; not to be compromised for short-term financial gain or expediency. Values are the proven, enduring guidelines for human conduct.

Tip 9: Help others grow

Leaders do not just grow themselves; they also invest their time and resources in developing those around them. By building high-performance teams, leaders understand that developing talent matters. They create a pipeline of potential talent that will carry on the leader’s vision and be successful leaders in their own right.

Tip 10: Be authentic

Leadership is about being oneself. Leaders walk the talk and are humble. They lead by inspiring others to action. They create space for others to develop. They learn to fail quickly, create supportive environments and the conditions for success.

Conclusion

Leaders are those who generally set direction, build an inspiring vision, and create something new. They take you where you need to go to be successful as a team or an organisation. It is a dynamic, exciting, and inspiring journey. You too have the ability to grow and become such a leader.

Leadership and Management