profdrv wp3 del11 analysisreport 12-01-27

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Analysis of professional truck drivers tasks

as basis for an EQF compatible prof ile

A summary and discussion of results

Deliverable: 11 Version: v.1

WP: 3 Last update: 23/12/2011

Prepared by: Anna Wohlfahrt & Helmut Niegemann (University of Erfurt, DE)

With contributions from: Claudia Ball (DEKRA Akademie GmbH, DE) ProfDRV project partners

For further information on the project please consult: www.project-profdrv.eu

For further information on the paper please contact: [email protected]

"This project has been funded with support from the European Commission.

This publication reflects the views only of the author, and the Commissioncannot be held responsible for any use which may be made of the informationcontained therein."
http://www.project-profdrv.eu/http://www.project-profdrv.eu/mailto:[email protected]:[email protected]://www.project-profdrv.eu/


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Analysis of professional truck driverstasks as basisfor an EQF compatible profile

"This project has been funded with support from theEuropean Commission. This publication reflects the views

only of the author, and the Commission cannot be heldresponsible for any use which may be made of the

information contained therein."

prepared by Anna Wohlfarth andHelmut Niegemann

(University of Erfurt, DE)

Short summary:

The qualification of professional drivers is considered to be an important factor regarding road safety

with high relevance for all EU member states. In this context, this report presents a summary and

discussion of tasks analysis results on professional truck drivers tasks as basis for an European

Qualifications Framework (EQF) compatible profile. Here, it presents further information on the starting

point of this analysis, the results of a first research on professional driver qualification in Europe and

other parts of the world, the methodical approach applied in order to elaborate professional drivers

tasks, the tasks analysis results and a discussion of the results as element of the ProfDRV project.

The task analysis was conducted in two steps. First of all a desk research led to a first catalogue of

professional drivers tasks and key qualifications. This catalogue was presented to drivers, trainers and

employers in the framework of a questionnaire survey. In this context 137 questionnaires were provided

by the ProfDRV partners. The data analysis shows, that all main categories and their contents were

rated as relevant by the participants in the questionnaire survey. Each item of 145 items has 95-125

answers whereby the percentage maximum values were always between Partially Important, Very

Important and Absolutely Important.

Introduction

Today the road freight and passenger transport sector provides jobs for more than 4.5 million EU-

citizens and already since 1976 (Council Directive 76/914/EEC) professional driver training is

considered to be a matter of European interest. During the past decades qualification requirements

changed and increased fundamentally for professional drivers because of changes in work organization,new technical standards, changing legal regulations, market requirements and work environments as

well as a fast internationalization of the transport market. These developments contradict with the rather

low level of professional qualification and a missing "learning" culture in the branch that characterizes

this occupation nearly all over Europe and leads, together with a mostly negative image of the sector,

already today to an alarming shortage of qualified drivers who possess the qualifications required by

employers. Because the qualification of professional drivers is considered to be an important factor

regarding road safety with high relevance for all EU member states DG Energy and Transport

introduced directive 2003/59/EC that regulates common basic and continuous training for professional

drivers.1

In order to contribute to the further development and improvement of professional drivers vocational

education and training this report presents and discusses the results of a tasks analysis on professional

truck driving conducted in the framework of the European project ProfDRV2. The analysis results are

meant to provide the basis for the further development of a European Qualifications Framework (EQF)

compatible profile for professional truck drivers expressed in terms of knowledge, skills and

competences as they are defined as descriptors in the context of the EQF.

1http://www.project-profdrv.eu/index.php?id=profdrv-theproject2 Please find further information on the project at www.project-profdrv.eu.
http://www.project-profdrv.eu/index.php?id=profdrv-theprojecthttp://www.project-profdrv.eu/index.php?id=profdrv-theprojecthttp://www.project-profdrv.eu/http://www.project-profdrv.eu/http://www.project-profdrv.eu/index.php?id=profdrv-theproject


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This report will provide further information on the starting point of this analysis (chapter 1), the results of

a first research on professional driver qualification in Europe and other parts of the world (chapter 2),

the methodical approach applied in order to elaborate professional drivers tasks (chapter 3), the tasks

analysis results (chapter 4) and a discussion of the results as element of the ProfDRV project (chapter

5).

(1) Background and major concepts

It is the ProfDRV projects aim to bring the world of work and of education a bit closer to each other with

regard to professional driver qualification in Europe. For this purpose it works with two European

concepts/ tools: the European Qualifications Framework (EQF) introduced by DG Education and Culture

(EAC) in 2008 and the European directive on professional driver training 2003/59/EC introduced by DG

Transport and Energy (TREN - today Mobility and Transport - MOVE) in 2003. Both concepts/tools exist

independently from each other and without any kind of connection at the European level so far. Only at

the national level they are very rarely confronted with each other due to the different policy areas theybelong to.

The European Qualifications Framework is a common European reference framework which links

countries qualifications systems together, acting as a translation device to make qualifications more

readable and understandable across different countries and systems in Europe. It has two principal

aims: to promote workers mobility between countries (among others in order to overcome skill

shortage within Europe) and to facilitate citizens lifelong learning. But ways how people are trained or

learn within the different national education and training systems or even in different institutional

contexts are so diverse that they are not comparable. The EQF proposes a shift to learning outcomes

to overcome this difficulty and to make comparison between qualifications possible based on thelearning outcomes they stand for. In the EQF a learning outcome is defined as a statement of what a

learner knows, understands and is able to do on completion of a learning process. The EQF therefore

emphasises the results of learning rather than focusing on inputs such as length of study or topics

covered within a formal learning scheme.3

Directive 2003/59/EC introduced an EU-wide common initial and periodic/ continuous vocational

education and training for professional drivers in order to ensure a minimum qualification level of all

professional drivers in Europe. It is the aim of this directive to increase road safety by ensuring

adequate training for professional drivers and to ensure a minimum qualification level of drivers in order

to address the industries needs with regard to qualified drivers. The directive requires drivers to attend

training (with a defined number of hours) and/or pass a test in order to start working as a professional

driver (grand father rights are ensured) and to attend every 5 years 35 hours of training. It provides a

rather detailed set of training content to be addressed within initial and to a certain extend also

periodic/continuous training 4 . However, the way how initial and continuous/periodic training is

implemented in the different European countries varies strongly5. This causes as the intermediate

3 Seehttp://ec.europa.eu/education/lifelong-learning-policy/doc44_en.htmorwww.eqf-support.eu for further information on the EQF and itsapproach4http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2003:226:0004:0017:EN:PDF5 see further ProfDRV results on the directives implementationwww.project-profdrv.eu
http://ec.europa.eu/education/lifelong-learning-policy/doc44_en.htmhttp://ec.europa.eu/education/lifelong-learning-policy/doc44_en.htmhttp://www.eqf-support.eu/http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2003:226:0004:0017:EN:PDFhttp://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2003:226:0004:0017:EN:PDFhttp://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2003:226:0004:0017:EN:PDFhttp://www.project-profdrv.eu/http://www.project-profdrv.eu/http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2003:226:0004:0017:EN:PDFhttp://www.eqf-support.eu/http://ec.europa.eu/education/lifelong-learning-policy/doc44_en.htm


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ProfDRV results display major difficulties for the successful implementation of directive 2003/59/EC in

Europe.

The implementation of directive 2003/59/EC is therefore faced with a very similar situation as addressed

by the EQF: strongly differing implementation approaches of directive 2003/509/EC in Europe that are

based on the input oriented (duration of learning, content to be trained) European directive and are

hardly comparable from country to country. The ProfDRV project therefore proposes the application of

the EQFs learning outcomes approach on professional driver qualification. One could argue that in this

case the European directives content should just be transferred into knowledge, skills and

competences as used by the EQF in order to express learning outcomes, but this direct transfer is only

possible to a very limited extend and would in the worst case lead to a profile that does not correspond

to the needs of the industry what is of major importance for the EQF.

Recent research results propose to orient EQF compatible profiles on the actual tasks and work

processes a professional has to perform in his/her job (Thiel, 2011). Therefore a task analysis on

professional truck drivers tasks has been implemented in the framework of the ProfDRV project in order

to serve as basis for an EQF compatible profile on professional truck driving that can build the basis for

further considerations with regard to directive 2003/59/EC and professional driver qualification in

general.

(2) Professional truck driver qualification in Europe and in other parts of the world the

development of a first catalogue of truck drivers tasks and qualification requirements

As a first step into the analysis existing profiles and task analysis results on professional truck driving

have been researched. A major reason for selection was the availability in a language that allows easy

access. Therefore primarily material available in English and German has been further considered

within the scope of this study.

The following material has been researched within the framework of this study:

Task analysis results and occupational standards developed by the CTHRC (CA)This material presents a catalogue of occupational standards which was developed by CTHRC.

The standards describe the skills and knowledge needed to perform competently in the

workplace. In tabular form, the task analysis presents four levels of analysis. It presents a

series of general areas of competence, which are defined into tasks and each task into

subtasks. Furthermore a series of important actions/ performance standards and key general

competencies are listed. The CTHRC develops a Chart of Competency and Task Analysis for

various occupations in the trucking industry.

The Dutch national profile for truck drivers developed by VTL (NL)This material describes professional practice and the competencies required of a professional

truck driver. It is a benchmark providing transparency to the function, the structure and the

subdivisions of this professional competence profile. In tabular form the profile presents main

tasks. Each main task presents the process, the role / responsibilities, the complexity, the

parties involved, the resources / auxiliary devices, the quality of the process and the result, as

well as the choices and dilemmas. The PCP is an important source for the competency


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oriented qualification structure applied in the Netherlands, the design of vocational training

courses, learning environments and the specification of assessment norms (among which the

test of competence). They are regularly reviewed and updated.

The Dutch euroskills profile for truck drivers developed by VTL (NL)This profile presents a tabular form of work processes. Each work processes presents a

description, desired results, and competence. This competence is divided into components,

performance indicator and professional expertise / skills.

The German skilled worker curriculum professional driver BerufskraftfahrerIn6This curriculum framework for vocational schools is decided by the he Conference of German

cultural ministers and it complementary to the training regulation that regulates the company

based part of IVET. The curriculum presents a tabular form about the learning areas for

professional driver, describes this learning areas and assigns the different topics and hours of

training to the three years of vocational training. The training regulation provides in addition an

overview about abilities that should be acquired within the apprenticeship.

The Austrian skilled worker curriculum and training plan for professional driversBerufskraftfahrerIn7

Both materials are national documents from Austria about the occupation professional driver.

The first material presents a regulation of ministers for economy and labour regarding the

vocational training and the teaching profession for professional drivers. Thereby the bases are

the Initial Vocational Training Act and the federal law. It presents a tabular form about the

development of the profession professional driver over the 3 years of apprenticeship.

Furthermore it presents regulations regarding examinations. The second material is acurriculum of the profession professional driver. It presents a time-table and a overview about

the education- and teaching tasks.

The report Jobs and competences in the Transport and Logistics sector in the EU: Futurescenarios and implications (Gijsbers, de Jong & Gelderblom, 2006)

This report is the second report for the project Comprehensive sectoral analysis of emerging

competences and economic activities in the European Union. The report focuses on expected

changes in the content and importance of the main occupation categories in the transport

sector over the next decade (i.e., up to 2020). Very important chapters are 4. Implications of

scenarios by job function volume effects, 5. Main emerging competences and 6. Strategicchoices to meet emerging competences need. These chapters treat many transport and

Logistics Sectors in the EU and also including the sector road-driver.

Since the European directive 2003/59/EC only describes a minimum requirement this has not been

considered as basis for the task analysis (see also above requirements of EQF). The analysis results

and EQF profiles relation to the tasks addressed with the directive will nevertheless be taken up later

again.

6http://www2.bibb.de/tools/aab/aab_info.php?key=675890627http://www.ris.bka.gv.at/Dokumente/BgblAuth/BGBLA_2007_II_190/BGBLA_2007_II_190.pdf
http://www2.bibb.de/tools/aab/aab_info.php?key=67589062http://www2.bibb.de/tools/aab/aab_info.php?key=67589062http://www.ris.bka.gv.at/Dokumente/BgblAuth/BGBLA_2007_II_190/BGBLA_2007_II_190.pdfhttp://www.ris.bka.gv.at/Dokumente/BgblAuth/BGBLA_2007_II_190/BGBLA_2007_II_190.pdfhttp://www.ris.bka.gv.at/Dokumente/BgblAuth/BGBLA_2007_II_190/BGBLA_2007_II_190.pdfhttp://www2.bibb.de/tools/aab/aab_info.php?key=67589062


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Furthermore the following material has been researched due to their already existing links to a

qualifications framework. However, they have not been further considered during the task analysis

process, due to their partially already very high degree of specialisation within the occupation that does

so far not correspond with the approach usually applied in the European VET systems and by directive

2003/59/EC:

The South African certificate professional driving (SAQA, 2009) Different certificates in the area of commercial road transport from New Zealand (NZQA,

different years of publication)

Different certificates related to the professional truck driver occupation from Australia (TLISC,different years of publication)

We chose the material from Canada, the Netherlands, Austria and Germany for further consideration

within the overall analysis. The remaining material has been kept for further consideration, if necessary.

Analysing the Canadian, Dutch, Austrian and German material, we found many overlaps. Often there

were just different names and formulations used. The material from Canada and the Netherlands have

been used a basis for the overall criteria catalogue for professional truck drivers within this analysis.

Based on the material, a criteria catalogue presenting tasks and qualification needs of professional truck

drivers was developed. The complete criteria catalogue drawn from the analysed material is presented

in the annex. The material from Canada was decided to build the base of this catalogue because this

material presented the results of a task analysis conducted in Canada rather than a qualification profile

as the others primarily did and due to its very detailed and specified approach. It was supplemented by

the Dutch, Austrian and German material and restructured partly in order to incorporate the additional

aspects and to orient the catalogue strongly on work processes and tasks as required by the EQF (see

above). Finally, the developed criteria catalogue was adapted to the ProfDRV projects European

approach trying to find formulations that are valid for and across the European countries.

That work resulted into nine main categories of tasks and key qualifications. These main categories

were:

Handling the vehicle (on road driving)This category includes aspects regarding the handling of the vehicle in the situation of driving

on road. Here, aspects like the various driving situations and the different vehicles as well as

the safety and traffic-/ behaviour rules are relevant. Handling the vehicle (in yard)

This category includes also aspects regarding the handling of the vehicle but in the situation in

yard. Here aspects like, coupling and uncoupling situations, accident situations aso. are

relevant.

Dealing with customersThe category dealing with customers contains topics such as customer friendliness, dealing

with conflicts and complaints, customer service and the creation of market opportunities and

compliance with internal corporate measures, procedures and standards. It highlights the

service orientation of the professional drivers tasks.


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Dealing with supervisors, colleagues and other groupsThis category primarily deals with the drivers position within a company and the different tasks

that result from it. It likewise covers topics such as confirming cargo and supporting colleagues

up to the application of road transport and employment law in his role as driver.

Loading and unloading (including prior and subsequent activities)This category includes knowledge and skills regarding behaviours and various situations during

the loading and unloading. The aspects are among others proper handling of various types of

cargo and appropriate load security up to occupational health considerations with regard to

loading and unloading.

Administration/administrative tasksThis category refers to the different kind of paper work to be done by professional drivers. This

includes among others the daily log, accident documentations and dealing with transport

related document of different kind.

Plan a tripThis Category presents different aspects regarding the knowledge, skills and competences that

are relevant for planning a trip incl. considerations regarding the characteristics of cargo,

customs, toll, driving times, environmental aspects, etc.

Maintenance activities on vehicles and vehicle combinationsThis category includes different knowledge and skills regarding various maintenance and repair

related tasks to be performed by the driver.

Healthy lifestyleThis category includes tasks related to the mental and physical fitness to do the job. It covers

among others occupational health and safety requirements (if not yet included into previouscategories), application of legal regulations in this regard and application of mental and

physical preparation for the trip.

Key qualificationsKey qualifications in this context mean different qualifications like communication and

interpersonal skills, personal skills, essential skills such as reading, writing and calculating and

technical and occupational skills.

The main categories include a variety of different tasks and abilities. Some of these tasks and abilities

are listed several times, because they refer to several main categories. The individual categories and

their contents were incorporate into the questionnaire introduced in the next chapter.

(3) The method ical approach applied

Based on the results of the desk research as presented in the previous chapter a questionnaire has

been developed in order to review the catalogue of tasks with practitioners and in a European context. It

has been the purpose of this questionnaire to identify whether the preliminary catalogue is considered

as sufficient and adequate concerning completeness and accuracy. The complete questionnaire is

presented in annex 3. The survey intended to identify gaps and unnecessary aspects, but also help to

set priorities and weightings of the main categories and the contents.


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The questionnaire displayed the different main categories of the criteria catalogue with the respective

contents. At first, the main categories were presented. The main categories were checked regarding

completeness, clarity and relevance. Then each category was individually presented with their content

and also checked for relevance, clarity and completeness. The different items have been weighted on a

5-item scale (not at all important, not very important, partially important, very important, absolutelyimportant). In addition a category not understandable has been added in case a formulation is not

appropriate. For each area there was the opportunity to insert comments and additions. Furthermore,

there was a question whether there are other categories and related contents that should be added.

Finally, socio-demographic data were collected.

The questionnaire has been implemented in the countries represented by the ProfDRV partners. For

this purpose the partners have been provided with printable and online versions of the questionnaire.

The online questionnaire has been available in English, German and Hungarian. The printed version

has been translated into English, German, Italian and Spanish. The whole questionnaire was only

implemented in English and German. Only parts of the criteria catalogue have been implemented in theother languages in order to ensure a good cost-benefit ratio.

The questionnaire survey was implemented by the ProfDRV partners. They received an implementation

instruction and were asked to present the questionnaire to trainers/teachers, employers, drivers and

other practitioners in the field of trucking.

137 questionnaires were provided by the ProfDRV partners. Table 1 shows the geographical scope and

the quantity per country. The countries were arranged according to the respective quantity of

questionnaires. There were several abstentions respectively no clear terms and gaps in the fill-out; so

26 questionnaires could not be assigned to a specific country.Table 1: Country and target group participation/representation

Country Total Drivers Trainers Management

B

Management

A

Owner Other

Germany 41 22 6 3 6 1 3

Spain 25 12 5 1 - 1 7

Italy 19 5 2 - 2 3 7

UK 13 6 6 - - - 1

Aus tri a 9 - - - - 1 8

Hungary 2 - - - - - -

Netherlands 1 - - - - - 1

Finland 1 - 1 - - - -

Not specified 26 1 1 - - - -

Total 137 46 21 4 8 6 27


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(4) Professional truck drivers tasks in Europe the analysis results

The data analysis (see annex 2) shows, that all main categories and their contents as drawn from the

desk research were rated as relevant by the participants in the questionnaire survey. There was no

aspect not considered as important. Thus, all the categories with their contents have been kept and will

be considered for the EQF compatible profile.

However, there were some suggestions and additions by the respondents, concerning aspects that

were possibly missing in the catalogue. Those were further discussed by the ProfDRV consortium

during the London meeting in November 2011 regarding their integration into the overall catalogue. The

majority have been considered to be very individual while others appear again at a later stage. They are

displayed in the revised catalogues in annex 1.

The table in annex 2 presents each item of the criteria catalogue with the assessments of the

respondents. Each item of 145 Items has 95-125 answers. Remarkable differences appeared between

the major categories presenting the drivers actual tasks and the key qualifications. For the generalcategories of tasks, it can be recognize, that the items are most often classified as Very Important and

Absolutely Important. Only a few items percentages tend to the category Partially Important. The key

qualifications have a high percentage allocations for the category Partially Important, but also very

important. Sometimes an item has a high percentage allocation for the category Absolutely Important

The rating average of the general driver tasks is between 2.01 and 3.79. But the rating average of the

key qualifications is between 1.81 and 3.32.

(5) Further considerations, limitations and opportunities

The conducted task analysis has been based on existing research results, profiles and occupationalstandards from Europe and Canada. The in this way developed catalogue of tasks and abilities

assigned to drivers was presented to drivers, trainers, employers and other stakeholders in the ProfDRV

countries in the framework of a questionnaire survey asking for the applicability and the importance of

the different tasks and abilities and for further aspects that should be considered. It was the purpose of

this questionnaire survey to review the identified set of tasks and abilities with regard to their

applicability in a European context. As already mentioned earlier the identified catalogue has primarily

been confirmed with the survey as applicable and can therefore be considered as a reflection of the

major tasks and work processes belonging to the work of a professional truck driver. It can therefore

serve as an appropriate basis for the EQF compatible profile as it is envisaged to be the next stepbased on these task analysis results.

However, there are several aspects that should be further considered in this regard:

Differentiating a core profile from specialisationsThe defined catalogue/set of tasks and abilities touches at many different points areas of possible

specialisation for professional drivers as they are e.g. defined in the ProfDRV paper on

Professional driving a heterogeneous field8. Examples for developments in the qualification of

professional truck drivers in Australia, New Zealand, South Africa and Canada, but also

8http://www.project-profdrv.eu/fileadmin/Dateien/WP3_core_profile/ProfDRV_WP3_del13_heterogfield_v2.pdf
http://www.project-profdrv.eu/fileadmin/Dateien/WP3_core_profile/ProfDRV_WP3_del13_heterogfield_v2.pdfhttp://www.project-profdrv.eu/fileadmin/Dateien/WP3_core_profile/ProfDRV_WP3_del13_heterogfield_v2.pdfhttp://www.project-profdrv.eu/fileadmin/Dateien/WP3_core_profile/ProfDRV_WP3_del13_heterogfield_v2.pdfhttp://www.project-profdrv.eu/fileadmin/Dateien/WP3_core_profile/ProfDRV_WP3_del13_heterogfield_v2.pdf


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observations here in Europe (see ProfDRV study on VET means to approach the shortage of

professional drivers in Europe9) indicate such a trend towards specialisation within truck driving. It

is also the aim of the ProfDRV project to define a core profile rather than a comprehensive profile

that covers also possible specialisations. Further refinement is therefore recommended regarding

the integration and, if applicable, differentiation of tasks that should rather be considered asspecialisation into the EQF compatible profile.

Relation of such a core profile to directive 2003/59/ECDirective 2003/59/EC intends to ensure a minimum vocational training level of professional drivers

in Europe. However, dependent on the definition of minimum vocational training level, learning

outcomes referring to such a minimum can be different from the learning outcomes that will be

drawn from the actual tasks a driver performs as they are defined within this task analysis.

Therefore, further considerations might be useful in order to apply these task analysis results and

the conclusions to be drawn from it in the context of directive 2003/59/EC and/or to set them into

relation to each other. The level structure of the EQF might offer a possible approach to address

this issue and the question of specialisations as the approaches chosen in the Australian and New

Zealand Qualifications Framework demonstrate.

Consideration of cross-cutting and key qualifications in the EQF profileThe questionnaire survey resulted into slightly lower ratings for the key qualifications. This may

nevertheless not be overestimated because most of these qualifications are a basis and/or integral

part of the tasks that received partially far higher ratings in the general diver tasks list. It can be

assumed that the lower ratings rather result from the abstract character of the key qualifications.

This character does not necessarily allow the connection between the actual task and the keyqualification required. It should be further considered how these key qualifications are to be

integrated into the profile. The most suitable option with regard to comprehensibility seems to be to

integrate them into the actual task areas rather than setting them aside. However, the key

competences might be useful for further consideration with regard to entry requirements into the

occupation professional driver.

A similar difficulty appears with regard to cross-cutting qualifications such as occupational health

and safety. It should be further discussed if they are to be clustered into a specialist element of the

profile or if they are rather spread over the different tasks they are concerned with.

Driving license training and vocational education and training for professional driversThe appropriate driving license is an integral part a professional truck drivers necessary

qualification and clearly a requirement in order to work in this occupation. But the driving license

requires specialised training in order to obtain the driving license class C1, C1+E, C or C+E. It

should therefore be considered what abilities are already achieved with the driving license training

and what aspects should be considered in the framework of vocational education and training with

regard to driving a truck.

9http://www.project-profdrv.eu/fileadmin/Dateien/WP2_training_schemes/ProfDRV_WP2_del09_VETmeansshortage_v2.2.pdf
http://www.project-profdrv.eu/fileadmin/Dateien/WP2_training_schemes/ProfDRV_WP2_del09_VETmeansshortage_v2.2.pdfhttp://www.project-profdrv.eu/fileadmin/Dateien/WP2_training_schemes/ProfDRV_WP2_del09_VETmeansshortage_v2.2.pdfhttp://www.project-profdrv.eu/fileadmin/Dateien/WP2_training_schemes/ProfDRV_WP2_del09_VETmeansshortage_v2.2.pdf


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List of references:

Gijsbers, G., de Jong, J.M. & Gelderblom (2006). Jobs and Competences in the Transport and Logistics Sector in

the EU: Future Scenarios and Implications. available at:

http://www.uic.org/IMG/pdf/DG_EMPLOY_REPORT_PART_2_transport_16012009pdf_1__EN_1.pdf, 15/03/2011

NZQA (different years of publication). Qualifications and Domains Commercial Road Transport. available at:

http://www.nzqa.govt.nz/framework/explore/sub-field.do?frameworkId=75350#domains, 15/03/2011

SAQA (2009). National Certificate: Professional Driving. available at:

http://allqs.saqa.org.za/showQualification.php?id=50285 , 15/03/2011

Thiel, G. (2011). The Project EQF Predict A Contribution to Overcome the Fragmentation of EQF

Implementation. Available at: http://www.project-

predict.eu/fileadmin/Dateien/Downloads/EQFpredict_WP7_del80_recommendations.pdf, 30/11/2011

TLISC (different years of publication). TLI10 - TRANSPORT AND LOGISTICS TRAINING PACKAGE. Available at:

http://training.gov.au/Training/Details/TLI10, 23/12/2011

As well as further ProfDRV project material and results available at www.project-profdrv.eu and different legal

regulations (see footnotes).

Annex:

(Annex 1) Catalogue of professional driver tasks incl. additional remarks from questionnaire survey(Annex 2) Results of questionnaire survey ratings(Annex 3) English questionnaire
http://www.uic.org/IMG/pdf/DG_EMPLOY_REPORT_PART_2_transport_16012009pdf_1__EN_1.pdfhttp://www.nzqa.govt.nz/framework/explore/sub-field.do?frameworkId=75350#domainshttp://allqs.saqa.org.za/showQualification.php?id=50285http://www.project-predict.eu/fileadmin/Dateien/Downloads/EQFpredict_WP7_del80_recommendations.pdfhttp://www.project-predict.eu/fileadmin/Dateien/Downloads/EQFpredict_WP7_del80_recommendations.pdfhttp://training.gov.au/Training/Details/TLI10http://www.project-profdrv.eu/http://www.project-profdrv.eu/http://training.gov.au/Training/Details/TLI10http://www.project-predict.eu/fileadmin/Dateien/Downloads/EQFpredict_WP7_del80_recommendations.pdfhttp://www.project-predict.eu/fileadmin/Dateien/Downloads/EQFpredict_WP7_del80_recommendations.pdfhttp://allqs.saqa.org.za/showQualification.php?id=50285http://www.nzqa.govt.nz/framework/explore/sub-field.do?frameworkId=75350#domainshttp://www.uic.org/IMG/pdf/DG_EMPLOY_REPORT_PART_2_transport_16012009pdf_1__EN_1.pdf


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Annex 1:

Catalogue of professional driver tasks

incl. additional remarks

from questionnaire survey


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TasksofprofessionaltruckdriversUniversityofErfurtDepartmentofEducatioinChairinLearningandinteractibeMedia

Administration/administrativetasksManageaccidentsandunexpectedsituationsPreparewrittenreportpapersandadministrateappropriatedocumentsPreparedailylogofworkChecktheloadintermsofdamagesandnumberofitemsanddocumentondelivery

note/way

bill

Checkcompletenessandcorrectnessandsafekeepingofload,vehicle andcustoms

documentsaswellaspersonaldocumentsSafekeepingofinvoicesanddeliveryprotocols

ApplycustomsandimmigrationprovisionsDocumentationandsafekeepingofworktimeonthebasisoflegalregulationsPreparingandsubmittinglistsofdefectstotheappropriatepersonSubmissionandsettlingofthevariousdocumentsDealingwithdocumentsinforeignlanguagesHandlingdifferentmeansofpaymentanditsdocumentationinappropriatereportsCompliancewithcompanyrelatedcontractsandtransfersCompliance

with

internal

corporate

measures,

procedures

and

standards

Knowledgeoftheessentialroadfreighttransportelementswithintransportlaw

Administrationisnotthejobofanemployeddriver

Knowledgeaboutthemajornational

Dealingwithnavigationsystemsand

PlanningandrevisingtherouteCompliancewithandplanningofdriv

Sortingloading

and

unloading

addres

PlantheloadingApplyemployment/labor lawrequire

Compliancewithenvironmental requ

Applicationofcustomsandimmigrat

Dealingwithvariouselectronictolleq

regulationsCompliancewithcompanyrelatedco

Considerationofweightandsizerequ

Considerationofexemptions(suchas

Theneedtofindgoodplacestostbecausethere'snotmanygoodp

wherehecanpark.

Planningthebestplacetostopfolegislation.


16/43

TasksofprofessionaltruckdriversUniversityofErfurtDepartmentofEducatioinChairinLearningandinteractibeMedia

MaintenanceactivitiesonvehiclesandvehiclecombinationsMaintenanceandfamiliarizationwiththevehicleequipmentControllingandcheckingthetruckandperformdailymaintenanceontrucksand

equipment

Controlofthevehicleinsideandoutsideintermsofsuitabilityfortransportin

accordancewith

the

related

regulations

ChangeofwheelsIdentifydamagestothevehicleandthecargospacePerformminorrepairsonvehiclesandequipment

Recognizethemostcommontechnicalproblemsandrepairofsimpletechnical

faultsReportonmalfunctionsordamagestoappropriatepersonPreparingandsubmittinglistsofdefectsCompliancewithenvironmental requirementsCompliancewithinternalcorporatemeasures,proceduresandstandardsKnowledgeoftheessentialroadfreighttransportelementswithinfreighttransport

law

ApplicationoffirstaidmeasuresduringmaintenanceCleaningthevehicle(interiorandexterior)anduseofappropriatetechnologyand

equipment

He

Mentalandphysicalpreparationfort

Compliancewithoccupationalhealth

Compliancewithdrugandalcoholreg

Knowledgeandapplicationofmeasu

Selfmedication

of

small

illnesses

und

keepinganappropriatemedicalches

Handlingtirednessandstress Weusuallydonothavetimetono

stops.Butit'stooexpensive.The

Makingothersawareofanymedi It'simportantfordriverstogetth

gotworseinrecenttimessoitisi


17/43


18/43

ProfDRV: 13/14







Annex 2:

Results of

questionnaire survey ratings


19/43

GeneralprofessionaldrivertasksHandlingthevehicle(onroad

driving) Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount RatingaverageSteeringoftrucksandtruck

combinations

0

0,00%

0

0,00%

6

5,56%

25

23,15%

77

71,30%0

0,00%

108 3,66

Manoeuvring 0

0,00%

0

0,00%

2

1,85%

32

29,63%

74

68,52% 00,00% 108 3,67Movinginandoutofparkinglots

andparkingspaces

0

0,00%

0

0,00%

10

9,26%

36

33,33%

62

57,41% 00,00% 108 3,48Dockingandundockingon/from

platforms

0

0,00%

4

3,70%

11

10,19%

34

31,48%

59

54,63% 00,00% 108 3,37Performingspecialdriving

manoeuvres(turning,dodging,

passing,etc.)

0

0,00%

2

1,87%

7

6,54%

25

23,36%

72

67,29% 10,93% 107 3,58Drivingadaptedtodifferentroad,

weatherandtrafficconditions

1

0,93%

1

0,93%

4

3,70%

21

19,44%

81

75,00% 00,00% 108 3,59Observe

the

traffic

and

behaviour

rules,instructionsandroadsignsin

accordancewithEuropeanand

nationalroadtrafficlaw

10,93%

00,00%

54,63%

2825,93%

73

67,59% 10,93%108 3,59

Drivingatruck,inawaythatthe

loadistransportedsafely

0

0,00%

2

1,85%

2

1,85%

15

13,89%

87

80,56% 10,93% 108 3,79Behavesafelyintrafficwithout

endangeringthesecurityofcargo

andotherroadusersis

0

0,00%

0

0,00%

5

4,67%

14

12,96%

89

82,41% 00,00% 108 3,72Economicaldriving 0

0,00%

5

4,67%

20

18,52%

40

37,38%

42

39,25% 00,00% 107 2,83Safeuseofnavigationdevices

duringdriving

9

8,33%

12

11,11%

23

21,30%

33

30,56%

28

25,93%

7

6,48%

108

2,60

Compliancewith

environmentalrequirements

2

1,85%

8

7,41%

20

19,05%

25

23,15%

33

30,56% 21,85% 108 2,46Compliancewithinternalcorporate

measures,proceduresand

standards

1

0,95%

6

5,71%

16

14,81%

43

40,95%

36

34,29%

2

1,90% 105 3,10

Knowingtheessentialroad

transportrelatedelementsof

transportlaw

0

0,00%

5

4,63%

22

20,37%

35

32,41%

45

41,67% 10,93% 108 3,01

Handlingthevehicle(inyard) Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount RatingaverageSafecouplinganduncouplingof

trailersandsemitrailers

0

0,00%

2

1,87%

6

5,61%

37

34,58%

62

57,94% 00,00% 107 3,49Useofspecialequipment(snow

chains,spinchains,etc.)

4

3,74%

9

8,41%

26

24,30%

31

28,97%

36

33,64% 10,93% 107 2,81Managingaccidentsand

unexpectedsituations

0

0,00%

4

3,74%

11

10,28%

45

42,06%

47

43,93% 00,00% 107 3,26Applicationoffirstaidprocedures

fortrafficaccidents

4

3,74%

3

2,80%

17

15,89%

36

33,64%

46

42,99% 10,93% 107 3,10Dealingwithnavigationequipment

beforedriving

7

6,54%

10

9,35%

34

31,78%

31

28,97%

35

32,71% 00,00% 107 2,91Checking

the

trucks

readiness

to

drive,reliabilityaswellassafetyin0

0,00%2

1,87%2

1,87%30

28,04%73

68,22% 00,00% 107 3,63


20/43

thesummerandwinteroperation

(departurecontrol)

Considerationofweight andsize

restrictions/requirements

0

0,00%

2

1,87%

8

7,48%

14

13,08%

64

59,81% 10,93% 107 2,98Compliancewithinternalcorporate


standards

0

0,00%

7

6,54%

18

16,82%

48

44,86%

24

22,43%

1

0,93% 107 2,67

Dealingwithcustomers Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage

Ensurecustomersatisfaction 0

0,00%

1

0,93%

17

15,89%

49

45,79%

40

37,38%

0

0,00%107 3,20

Customerfriendliness 1

0,93%

1

0,93%

15

14,02%

50

46,73%

39

36,45%

1

0,93%107 3,18

Recognisethewishes/needsof

variouskindsofcustomers

0

0,00%

6

5,61%

23

21,50%

45

42,06%

24

22,43%

0

0,00%107 2,64

Informcustomers

properly

and

professionally andrespondto

questions

00,00%

65,61%

2826,17%

4542,06%

2725,23%

10,93% 107 2,88

Dealingwithcomplaints 2

1,89%

3

2,83%

29

27,36%

40

37,74%

31

29,25%

1

0,94%106 2,90

Dealingwithconflict 0

0,00%

5

4,67%

23

21,50%

43

40,19%

33

30,84%

3

2,80%107 3,00

Participationininternalcustomer

serviceimprovementmeasures

3

2,80%

7

6,54%

41

38,32%

35

32,71%

20

18,69%

1

0,93%107 2,58

Supportthecreationofamarket

opportunity

6

5,61%

17

15,89%

37

34,58%

28

26,17%

14

13,08%

5

4,67%107 2,26

Compliancewithinternalcorporate

measures,procedures

and

standards

0

0,00%

6

5,61%

30

28,04%

40

37,38%

27

25,23%

4

3,74%

107

2,85

Dealingwithsupervisors,colleagues andothergroups Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage

Confirmcargoandlogistics 0

0,00%

2

1,61%

18

14,52%

52

41,94%

37

29,84%

15

12,10%124 3,14



standards

0

0,00%

6

4,80%

34

27,20%

42

33,60%

39

31,20%

4

3,20% 125 2,94

Knowledgeoftheessentialroad

transportelements

within

road

transportationlaw

0

0,00%

12

9,60%

24

19,20%

42

33,60%

55

44,00%2

1,60%

125

3,30

Assistancetocolleagueswhen

loadingandunloading

1

0,80%

3

2,40%

53

42,40%

40

32,00%

28

22,40%

0

0,00%125 2,73

Knowledgeregardingemployment

law

5

4,03%

13

10,48%

37

29,84%

38

30,65%

29

23,39%

2

1,61%124 2,60

Loadingandunloading(includingpriorandsubsequentactivities) Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage

Properhandlingwithvarioustypes

ofcargoandappropriateload

securitymeasures

0

0,00%

0

0,00%

10

8,20%

38

31,15%

74

60,66% 00,00% 122 3,52Assesstheconditionandquantityofcargo

0

0,00%

1

0,82%

26

21,31%

44

36,07%

6049,18% 00,00% 122 3,48


21/43

Planloading 1

0,84%

4

3,36%

20

16,81%

52

43,70%

42

35,29%

0

0,00%119 3,09

Cargoloadedandunloadedwith

theavailabletools(pallettruck,

forklifts,etc.)

1

0,81%

6

4,88%

27

21,95%

49

39,84%

39

31,71%

1

0,81% 123 2,98

Split,stowingandsecuringofload 0

0,00%

1

0,82%

11

9,02%

44

36,07%

65

53,28%1

0,82%

122

3,43

Checktheloadintermsofdamages

andnumberofitemsand

documentondeliverynote/way

bill

0

0,00%

1

0,81%

18

14,63%

47

38,21%

56

45,53% 10,81%123 3,30

Compliancewithcompanyrelated

contractsandinstructions

0

0,00%

3

2,46%

28

22,95%

47

38,52%

42

34,43%

2

1,64%122 3,07



standards

0

0,00%

4

3,28%

30

24,59%

48

39,34%

37

30,33%

3

2,46% 122 2,99


freighttransportelementswithin

transportlaw

0

0,00%

3

2,44%

18

14,63%

48

39,02%

53

43,09% 10,81% 123 3,24Considerationofweightandsize

restrictions/requirements

0

0,00%

1

0,81%

13

10,57%

39

31,71%

69

56,10% 10,81% 123 3,44Applicationoffirstaidprocedures

relevantforloadingandunloading

1

0,82%

7

5,74%

29

23,77%

36

29,51%

45

36,89% 43,28% 122 2,99Administration/administrative

tasks Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount RatingaverageManageaccidentsandunexpected

situations

0

0,00%

4

3,31%

31

25,62%

48

39,67%

35

28,93%

1

0,83%121 2,92

Preparewrittenreportpapersand

administrateappropriate

documents

6

5,04%

11

9,24%

47

39,50%

39

32,77%

13

10,92%

3

2,52%

119

2,36

Preparedailylogofwork 4

3,33%

15

12,50%

34

28,33%

41

34,17%

20

16,67%

6

5,00%120 2,51

Checktheloadintermsofdamages

andnumberofitemsand

documentondeliverynote/way

bill

1

0,83%

5

4,13%

16

13,22%

51

42,15%

47

38,84%

1

0,83%121 3,15

Checkcompletenessand

correctnessandsafekeepingof

load,vehicle andcustoms

documentsaswellaspersonal

documents

0

0,00%

4

3,31%

20

16,53%

31

25,62%

63

52,07% 32,48%121 3,30

Safekeepingofinvoicesand

deliveryprotocols

0

0,00%

9

7,50%

21

17,50%

41

34,17%

46

38,33% 32,50% 120 3,06Applycustomsandimmigration

provisions

4

3,39%

8

6,78%

23

19,49%

24

20,34%

52

44,07% 75,93% 118 3,01Documentationandsafekeepingof

worktimeonthebasisoflegal

regulations

2

1,65%

5

4,13%

20

16,53%

28

23,14%

66

54,55% 00,00% 121 3,25Preparingandsubmittinglistsof

defectstotheappropriateperson

0

0,00%

6

5,00%

27

22,50%

47

39,17%

36

30,00% 43,33% 120 2,97Submissionandsettlingofthe

variousdocuments

1

0,83%

12

10,00%

36

30,00%

34

28,33%

28

23,33%

9

7,50%120 2,68

Dealingwith

documents

in

foreign

languages7

5,93%21

17,80%44

37,29%19

16,10%15

12,71%12

10,17%118 2,13


22/43

Handlingdifferentmeansof

paymentanditsdocumentationin

appropriatereports

5

4,17%

14

11,67%

37

30,83%

29

24,17%

30

25,00%

5

4,17% 120 2,57

Compliancewithcompanyrelated

contractsandtransfers

0

0,00%

13

11,02%

25

21,19%

41

34,75%

34

28,81%

5

4,24%118 2,85


measures,procedures

and

standards

0

0,00%

12

10,08%

27

22,69%

46

38,66%

31

26,05%

3

2,52%

119

2,83



transportlaw

2

1,68%

9

7,56%

18

15,13%

42

35,29%

47

39,50% 10,84% 119 3,04

Planatrip Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage

Knowledgeaboutthemajor

nationalandEuropewidetransport

routes

0

0,00%

3

2,97%

30

29,70%

33

32,67%

34

33,66% 10,99% 101 2,98Dealing

with

navigation

systems

andmaps

0

0,00%

8

7,92%

14

13,86%

43

42,57%

36

35,64%

0

0,00%101 3,06

Planningandrevisingtheroute 1

0,99%

3

2,97%

18

17,82%

48

47,52%

29

28,71%

2

1,98%101 3,02

Compliancewithandplanningof

drivingandrestperiods

0

0,00%

1

1,00%

5

5,00%

19

19,00%

75

75,00% 00,00% 100 3,68Sortingloadingandunloading

addressesinanefficientsequence

1

0,99%

3

2,97%

17

16,83%

40

39,60%

39

38,61%

1

0,99%101 3,13

Plantheloading 0

0,00%

6

5,94%

13

12,87%

48

47,52%

30

29,70%

4

3,96%101 3,05

Applyemployment/labor law

requirements

4

3,96%

1

0,99%

35

34,65%

36

35,64%

31

30,69%

4

3,96%

101 3,12

Compliancewithenvironmental

requirements

2

1,98%

8

7,92%

27

26,73%

37

36,63%

27

26,73%

0

0,00%101 2,78

Applicationofcustomsand

immigrationprovision

5

4,95%

8

7,92%

19

18,81%

25

24,75%

40

39,60% 43,96% 101 2,90Dealingwithvariouselectronictoll

equipment/systemsandcomply

withtollregulations

1

0,99%

12

11,88%

19

18,81%

31

30,69%

37

36,63% 10,99% 101 2,91Compliancewithcompanyrelated

contractsandtransfers

0

0,00%

7

6,93%

25

24,75%

37

36,63%

30

29,70%

2

1,98%101 2,91

Considerationofweightandsize

requirements/restrictions

0

0,00%

0

0,00%

14

13,86%

34

33,66%

53

52,48% 00,00% 101 3,39Consideration

of

exemptions

(such

asdrivingbans)1

0,99%2

1,98%12

11,88%29

28,71%55

54,46% 21,98% 101 3,36

Maintenanceactivitiesonvehiclesandvehiclecombinations Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage

Maintenanceandfamiliarization

withthevehicleequipment

0

0,00%

1

1,03%

7

7,22%

39

40,21%

51

52,58% 00,00% 97 3,46Controllingandcheckingthetruck

andperform

daily

maintenance

on

trucksandequipment

0

0,00%

0

0,00%

10

10,31%

27

27,84%

59

60,82%1

1,03%

97

3,51


23/43

Controlofthevehicleinsideand

outsideintermsofsuitabilityfor

transportinaccordancewiththe

relatedregulations

1

1,02%

4

4,08%

7

7,14%

33

33,67%

52

53,06% 11,02%98 3,35

Changeofwheels 2

2,04%

16

16,33%

29

29,59%

22

22,45%

23

23,47%

6

6,12%98 2,52

Identifydamages

to

the

vehicle

and

thecargospace

0

0,00%

0

0,00%

16

16,33%

41

41,84%

41

41,84% 00,00% 98 3,26Performminorrepairsonvehicles

andequipment

3

3,06%

7

7,14%

23

23,47%

39

39,80%

21

21,43%

5

5,10%98 2,73

Recognizethemostcommon

technicalproblemsandrepairof

simpletechnicalfaults

2

2,04%

2

2,04%

23

23,47%

40

40,82%

28

28,57%

3

3,06% 98 2,95

Reportonmalfunctionsordamages

toappropriateperson

0

0,00%

1

1,02%

8

8,16%

38

38,78%

51

52,04% 00,00% 98 3,42Preparingandsubmittinglistsof

defects

0

0,00%

0

0,00%

17

17,35%

42

42,86%

39

39,80%

0

0,00%98 3,22

Compliance

with

environmental

requirements 22,04% 66,12% 2222,45% 4040,82% 28

28,57% 0

0,00% 98 2,88



standards

0

0,00%

6

6,12%

20

20,41%

40

40,82%

31

31,63%

1

1,02% 98 2,99



freighttransportlaw

0

0,00%

5

5,10%

19

19,39%

36

36,73%

38

38,78% 00,00% 98 3,09Applicationoffirstaidmeasures

duringmaintenance

1

1,02%

10

10,20%

25

25,51%

20

20,41%

30

30,61% 33,06% 98 2,53Cleaningthevehicle(interiorand

exterior)anduseofappropriate

technologyand

equipment

1

1,02%

7

7,14%

22

22,45%

38

38,78%

29

29,59%

1

1,02% 98 2,90

Healthylifestyle Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage

Mentalandphysicalpreparation

forthejourney

2

2,04%

4

4,08%

21

21,43%

39

39,80%

30

30,61%

2

2,04%98 2,95

Compliancewithoccupational

healthandsafetyrequirements

1

1,02%

1

1,02%

18

18,37%

37

37,76%

40

40,82% 11,02% 98 3,18Compliancewithdrugandalcohol

regulations

0

0,00%

1

1,02%

6

6,12%

17

17,35%

72

73,47% 11,02% 98 3,63Knowledgeandapplicationof

measuresfor

physical

fitness

and

healthydiet

2

2,04%

6

6,12%

32

32,65%

35

35,71%

22

22,45%

1

1,02%

98

2,71

Selfmedicationofsmallillnesses

underconsiderationofinfluences

ondrivingandkeepingan

appropriatemedicalchestonboard

3

3,06%

8

8,16%

21

21,43%

30

30,61%

36

36,73% 00,00%98 2,90

Handlingtirednessandstress 1

1,02%

3

3,06%

11

11,22%

36

36,73%

29

29,59%

0

0,00%98 2,54


24/43

KeyQualifikationsDemonstrateCommunicationan

InterpersonalSkills Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount RatingaveragePractiseactivelistening 0

0,00%

5

5,21%

17

17,71%

39

40,63%

34

35,42%

1

1,04%

96 3,07

Speakinaclearandconcise

manner

0

0,00%

5

5,21%

28

29,17%

33

34,38%

29

30,21%

1

1,04%96 2,91

Writeinaclearandconcisematter 3

3,13%

5

5,21%

36

37,50%

29

30,21%

22

22,92%

1

1,04%96 2,65

Demonstratepeopleskills 2

2,08%

7

7,29%

26

27,08%

38

39,58%

22

22,92%

1

1,04%96 2,75

Workasateammember 5

5,21%

18

18,75%

30

31,25%

27

28,13%

14

14,58%

2

2,08%96 2,29

Negotiate 6

6,25%

18

18,75%

37

38,54%

22

22,92%

9

9,38%

4

4,17%96 2,11

Persuade 9

9,68%

19

20,43%

33

35,48%

18

19,35%

10

10,75%

4

4,30%

93

2,01

Exerciseleadership 7

7,29%

12

12,50%

33

34,38%

27

28,13%

13

13,54%

4

4,17%96 2,29

Selectanappropriatemediumof

communication

0

0,00%

3

3,16%

32

33,68%

38

40,00%

21

22,11%

1

1,05%95 2,82

DemonstratePersonalSkills Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage

Demonstrateprofessionalismand

integrity

0

0,00%

1

1,04%

16

16,67%

46

47,92%

31

32,29%

2

2,08%96 3,14

Demonstratethoroughnessand

attentiontodetail

0

0,00%

2

2,08%

22

22,92%

45

46,88%

24

25,00%

3

3,13% 96 2,98

Workmethodically 1

1,04%

8

8,33%

13

13,54%

41

42,71%

28

29,17%

5

5,21%96 2,96

Managetime 0

0,00%

1

1,04%

12

12,50%

45

46,88%

38

39,58%

0

0,00%96 3,25

SolveProblems 0

0,00%

4

4,17%

15

15,63%

45

46,88%

32

33,33%

0

0,00%96 3,09

Makedecisions 0

0,00%

8

8,33%

24

25,00%

40

41,67%

24

25,00%

0

0,00%96 2,83

Exerciseinitiativeand

resourcefulness

0

0,00%

7

7,29%

27

28,13%

40

41,67%

21

21,88%

1

1,04%96 2,79

Managefatigue

and

stress

1

1,05%1

1,05%8

8,42%42

44,21%43

45,26% 00,00% 95 3,32Demonstratesituationalawareness 0

0,00%

2

2,11%

14

14,74%

28

29,47%

28

29,47% 55,26% 95 2,51Adapttochange 2

2,08%

2

2,08%

19

19,79%

45

46,88%

25

26,04%

3

3,13%96 2,96

Pursuecontinuouslearning

activities

2

2,08%

1

1,04%

25

26,04%

31

32,29%

35

36,46% 22,08% 96 3,02Balancefamilyandwork

commitments

0

0,00%

1

1,04%

13

13,54%

34

35,42%

47

48,96% 00,00% 96 3,30

EssentialSkills Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage


25/43

ReadingText 0

0,00%

1

1,04%

19

19,79%

42

43,75%

33

34,38%

1

1,04%96 3,13

DocumentUse 0

0,00%

1

1,04%

18

18,75%

40

41,67%

37

38,54%

0

0,00%96 3,18

Writing 1

1,05%

4

4,21%

23

24,21%

38

40,00%

29

30,53%

0

0,00%95 2,95

Numeracy:MoneyMath 8

8,42%

17

17,89%

31

32,63%

21

22,11%

18

18,95%

0

0,00%95 2,25

Numeracy:SchedulingorBudgeting

andAccountingMath

13

13,54%

20

20,83%

29

30,21%

17

17,71%

10

10,42%

7

7,29%96 1,90

Numeracy:Measurementand

CalculationMath

11

11,46%

14

14,58%

25

26,04%

27

28,13%

11

11,46%

8

8,33%96 2,15

Numeracy:DataAnalysisMath 15

15,63%

17

17,71%

32

33,33%

11

11,46%

10

10,42%

11

11,46%96 1,81

Numeracy:NumericalEstimation 5

5,21%

12

12,50%

30

31,25%

32

33,33%

13

13,54%

4

4,17%96 2,39

OralCommunication 0

0,00%

2

2,11%

14

14,74%

48

50,53%

31

32,63%

0

0,00%

95 3,14

Thinkingskills:Problemsolving 0

0,00%

3

3,13%

22

22,92%

48

50,00%

23

23,96%

0

0,00%96 2,95

ThinkingSkills:DecisionMaking 0

0,00%

10

10,42%

26

27,08%

41

42,71%

19

19,79%

0

0,00%96 2,72

ThinkingSkills:CriticalThinking 2

2,08%

8

8,33%

31

32,29%

36

37,50%

19

19,79%

0

0,00%96 2,65

ThinkingSkills:JobTaskPlanning

andOrganizing

3

3,13%

8

8,33%

21

21,88%

38

39,58%

26

27,08%

0

0,00%96 2,79

ThinkingSkills:SignificantUseof

Memory

0

0,00%

10

10,42%

29

30,21%

34

35,42%

22

22,92%

1

1,04%96 2,72

ThinkingSkills:FindingInformation 2

2,08%

12

12,50%

31

32,29%

34

35,42%

15

15,63%

2

2,08%

96

2,51

Workingwithothers 3

3,13%

7

7,29%

27

28,13%

31

32,29%

28

29,17%

0

0,00%96 2,77

ComputerUse 3

3,16%

17

17,89%

35

36,84%

22

23,16%

15

15,79%

3

3,16%95 2,32

ContinuousLearning 1

1,05%

7

7,37%

28

29,47%

30

31,58%

28

29,47%

1

1,05%95 2,82

Necessarytechnicalandoccupationalskills Notatallimportant Notveryimportant Partiallyimportant Veryimportant Absolutelyimportant Notapplicable ResponseCount Ratingaverage

Knowledgeof

the

English

language

expressionsforthetransportof

goods

44,17%

1818,75%

2930,21%

2829,17%

1616,67%

11,04% 96 2,36

Keepingvocationalknowledgeup

todate

1

1,04%

3

3,13%

22

22,92%

34

35,42%

34

35,42% 22,08% 96 3,03Knowledgeabouttasksandthe

organizational structureofthe

businessandinternalprocesses

0

0,00%

10

10,42%

34

35,42%

36

37,50%

15

15,63%

1

1,04% 96 2,59

Basicknowledgeofpneumaticsand

hydraulics

6

6,25%

13

13,54%

31

32,29%

25

26,04%

21

21,88%

0

0,00%96 2,44

Basicknowledgeofelectricsand

electronicsinthevehicle

1

1,05%

13

13,68%

30

31,58%

28

29,47%

23

24,21%

0

0,00%95 2,62

Knowledgeof

the

operation

used

vehicles,vehiclepartsand0

0,00%9

9,38%21

21,88%35

36,46%31

32,29%0

0,00%96 2,92


26/43

accessories

Understandandusetherelevant

fuels,lubricants,detergents,

preservatives, antifreezeagents

andmaintenance

0

0,00%

5

5,21%

19

19,79%

37

38,54%

35

36,46%

0

0,00%96 3,06

Knowledgeof

the

structure

and

operationofmotorvehicleengines

2

2,08%

11

11,46%

32

33,33%

29

30,21%

20

20,83%

2

2,08%96 2,57

Knowledgeofthechassis,

bodywork,steeringsystems,

brakingsystemsandothersafety

equipment

1

1,04%

12

12,50%

25

26,04%

30

31,25%

27

28,13%

1

1,04%96 2,74

Knowledgeofhumanperformance

andpotentialperformance

influencingfactorssuchasstress,

illness,sleepandfatigue,drugsand

addictivesubstances,andthe

possibleresultingerrorsandother

effects

1

1,04%

3

3,13%

19

19,79%

34

35,42%

37

38,54% 22,08%96 3,10

Knowledgeofthemaintechnical

termsforthecarriageofgoods

0

0,00%

4

4,17%

32

33,33%

32

33,33%

27

28,13%

1

1,04%96 2,86


27/43

ProfDRV: 14/14







Annex 3:

English questionnaire(Further questionnaire versions were used in German, Italian and Spanish.

In addition the questionnaire was available online in English, German and Hungarian.)


28/43

Questionnaire

Dearparticipants,

In the framework of the European project ProfDRV that deals with education and training of

professional drivers in Europe,we conduct an analysis of essential qualification requirements on

Europeanprofessionaldrivers.

Thisanalysis

intends

to

support

the

further

improvement

of

education

and

training

for

professional

driversinEuropeinthefuture.

Basedonvarioustrainingandeducationconcepts inEuropeandCanada,wehavedevelopedafirst

setoftasksandknowledgeareasusually implementedbydrivers.Withyourhelpwewanttocheck

andfurtherdevelopthiscatalogue.

Tocheckthecompleteness,accuracyandweightingof individualcriteria,weaskyouasexpertsto

dealwiththesetasksandknowledgeareasandtoanswerthefollowingquestions.

WithyoursupportyoucontributetoimprovingthecompetenceofprofessionaldriversinEuropeand

theprestigeofthisprofessioninthefuture.

Pleasevisit theProfDRVwebsiteatwww.projectprofdrv.eu for further informationon theproject

andlateronalsoontheresultsofthissurvey.Forquestionspleasecontacthelmut.niegemann@uni

erfurt.de,[email protected]@dekra.com.

Thankyouforyourcooperationandsupport

"This project has been fundedwith support from the European Commission. This questionnaire

reflectstheviewsonlyoftheauthors,andtheCommissioncannotbeheldresponsible foranyuse

whichmaybemadeoftheinformationcontainedtherein."

1
http://www.project-profdrv.eu/http://www.project-profdrv.eu/http://www.project-profdrv.eu/http://www.project-profdrv.eu/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.project-profdrv.eu/


29/43

Question1Maincategories

Pleasereadcarefullytheenclosedcriteriacatalogue.Answerthefollowingquestionsbasedonyour

experiencesaswellasregardingthecriteriaandstandardsofyourcompanyandyourcountry.

Inour

catalogue

we

differ

nine

main

categories

of

competencies

of

professional

drivers:

(a) Handlingthevehicle

driving

standing

(b) Dealingwithcustomers

(c) Dealingwithsupervisors,colleaguesandothergroups

(d) Loadingandunloading(includingpriorandsubsequentactivities)

(e) Administration/administrativetasks

(f) Planatrip

(g) Maintenanceactivities

on

vehicles

and

vehicle

combinations

(h) Healthylifestyle

Doyouthinkthatthedivisionofthesemaincategoriesisreasonableandcomplete?

yes partially no

Ifpartialorno,whatshouldbechanged?

2


30/43

Question2Activity,tasks andknowledgeareas

Within themaincategoriesof responsibility,wedistinguishbetweendifferentactivities, tasksand

knowledgeareas.Pleaserateeachoftheseareas intermsoftheir importancefortheactivityasa

professionaldriver.Imagineyouwererequiredtohiresomeoneforjoborpositionlikeyours.

How relevantdoyouestimateanyparticularactivity, task andknowledgearea in respectof the

position?

Please tick one number for each aspect: 0 represents no relevance at all and 5 means

absolutely important. Ifan item isnotapplicable inthecaseofyourposition,pleasetickthebox

notapplicable.

2.1Handlingthevehicle(driving)

Activity,tasks andknowledgeareas 0Notatall

im

portant

1 2 3 4 5Absolut

ely

impor

tant

Not

applica

ble

Steeringoftrucksandtruckcombinations O O O O O O O

Manoeuvring O O O O O O O

Movinginandoutofparkinglotsandparking

spaces

O O O O O O O

Dockingandundockingon/fromplatforms O O O O O O O

Performing

special

driving

manoeuvres

(turning,dodging,passing,etc.) O

O

O

O

O

O

O

Drivingadaptedtodifferentroad,weather

andtrafficconditions

O O O O O O O

Observethetrafficandbehaviourrules,

instructionsandroadsignsinaccordancewith

Europeanandnationalroadtrafficlaw

O O O O O O O

Drivingatruck,inawaythattheloadis

transportedsafely

O O O O O O O

Behavesafelyintrafficwithoutendangering

thesecurityofcargoandotherroadusersis

O O O O O O O

Economicaldriving

O

O

O

O

O

O

O

Safeuseofnavigationdevicesduringdriving O O O O O O O

Compliancewithenvironmentalrequirements O O O O O O O

Compliancewithinternalcorporatemeasures,

proceduresandstandards

O O O O O O O

Knowingtheessentialroadtransportrelated

elementsoftransportlaw

O O O O O O O

3


31/43

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingHandlingthe

vehicle(driving)?:

2.2Handlingthevehicle(standing)

Activity,tasks

and

knowledge

areas

0

Notatall

im

portant

1

2

3

4

5

Absolut

ely

impor

tant

Not

applica

ble

Safecouplinganduncouplingoftrailersand

semitrailers

O O O O O O O

Useofspecialequipment(snowchains,spin

chains,etc.)

O O O O O O O

Managingaccidentsandunexpected

situations

O O O O O O O

Application

of

first

aid

procedures

for

traffic

accidents O

O

O

O

O

O

O

Dealingwithnavigationequipmentbefore

driving

O O O O O O O

Checkingthetrucksreadinesstodrive,

reliabilityaswellassafetyinthesummerand

winteroperation(departurecontrol)

O O O O O O O

Considerationofweight andsizerestrictions/

requirements

O O O O O O O



O O O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingHandlingthevehicle(standing)?:

4


32/43

2.3Dealingwithcustomers


importan

t

1 2 3 4 5Absolut

ely

impor

tant

Not

applica

ble

Ensurecustomersatisfaction O O O O O O O

Customerfriendliness O O O O O O O

Recognisethewishes/needsofvariouskinds

ofcustomers

O O O O O O O

Informcustomersproperlyandprofessionally

andrespondtoquestions

O O O O O O O

Dealingwithcomplaints O O O O O O O

Dealingwithconflict O O O O O O O

Participationininternalcustomerservice

improvementmeasures

O O O O O O O

Supportthecreationofamarketopportunity O O O O O O O



O O O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingDealingwithcustomers?

2.4Dealingwithsupervisors, colleagues andothergroups

Activity,tasks

and

knowledge

areas

0Notatall

im

portant

1

2

3

4

5Absolut

ely

impor

tant

Not

applica

ble

Confirmcargoandlogistics O O O O O O O



O O O O O O O

Knowledgeoftheessentialroadtransport

elementswithinroadtransportationlaw

O O O O O O O

Assistancetocolleagueswhenloadingand

unloading

O O O O O O O

Knowledgeregarding

employment

law

O

O

O

O

O

O

O

5


33/43

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingDealingwithsupervisors, colleagues andothergroups?:

2.5Loadingandunloading(includingpriorandsubsequentactivities)

Activity,tasks

and

knowledge

areas

0

Notatall

im

portant

1

2

3

4

5

Absolut

ely

impor

tant

Not

applica

ble

Properhandlingwithvarioustypesofcargo

andappropriateloadsecuritymeasures

O O O O O O O

Assesstheconditionandquantityofcargo O O O O O O O

Planloading O O O O O O O

Cargoloadedandunloadedwiththeavailable

tools(pallettruck,forklifts,etc.)

O O O O O O O

Split,

stowing

and

securing

of

load

O

O

O

O

O

O

O

Checktheloadintermsofdamagesand

numberofitemsanddocumentondelivery

note/waybill

O O O O O O O

Compliancewithcompanyrelatedcontracts

andinstructions

O O O O O O O



O O O O O O O

Knowledgeoftheessentialroadfreight

transportelementswithin transportlaw

O O O O O O O

Considerationofweightandsizerestrictions/

requirements

O O O O O O O

Applicationoffirstaidproceduresrelevantfor

loadingandunloading

O O O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingLoadingandunloading(includingpriorandsubsequentactivities)?:

6


34/43

2.6Administration/administrativetasks


im

portant

1 2 3 4 5Absolut

ely

impor

tant

Not

applica

ble

Manageaccidentsandunexpectedsituations O O O O O O O

Preparewrittenreportpapersand

administrateappropriatedocuments

O O O O O O O

Preparedailylogofwork O O O O O O O

Checktheloadintermsofdamagesand

numberofitemsanddocumentondelivery

note/waybill

O O O O O O O

Checkcompletenessandcorrectnessand

safekeepingofload,vehicle andcustoms

documentsaswellaspersonaldocuments

O O O O O O O

Safekeepingof

invoices

and

delivery

protocols

O

O

O

O

O

O

O

Applycustomsandimmigrationprovisions O O O O O O O

Documentationandsafekeepingofworktime

onthebasisoflegalregulations

O O O O O O O

Preparingandsubmittinglistsofdefectsto

theappropriateperson

O O O O O O O

Submissionandsettlingofthevarious

documents

O O O O O O O

Dealingwithdocumentsinforeignlanguages O O O O O O O

Handlingdifferentmeansofpaymentandits

documentationinappropriatereports

O O O O O O O

Compliancewithcompanyrelatedcontracts

andtransfers

O O O O O O O



O O O O O O O

Knowledgeoftheessentialroadfreight

transportelementswithintransportlaw

O O O O O O O

Whatdoyouthink:whichactivities,tasksorknowledgeareasaremissingregardingAdministration/administrativetasks?:

7


35/43

2.7Planatrip


im

portant

1 2 3 4 5Absolut

ely

impor

tant

Not

applica

ble

Knowledgeaboutthemajornationaland

Europewidetransportroutes

O O O O O O O

Dealingwithnavigationsystemsandmaps O O O O O O O

Planningandrevisingtheroute O O O O O O O

Compliancewithandplanningofdrivingand

restperiods

O O O O O O O

Sortingloadingandunloadingaddressesinan

efficientsequence

O O O O O O O

Plantheloading O O O O O O O

Applyemployment/laborlawrequirements O O O O O O O

Compliancewith

environmental

requirements

O

O

O

O

O

O

O

Applicationofcustomsandimmigration

provision

O O O O O O O

Dealingwithvariouselectronictoll

equipment/systemsandcomplywithtoll

regulations

O O O O O O O

profdrv wp3 del11 analysisreport 12-01-27

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