products, services or platforms
TRANSCRIPT
Vitor Domingos BOFH, Cuddly Penguin ... and Disruptive Founder
Products, Services and Platforms
Product
ORIGIN late Middle English (as a mathematical term): from Latin productum something produced,
manufactured or refined for sale
Service
ORIGIN Old English (denoting religious devotion or a form of liturgy), from Old French servise or Latin servitium slavery, from servus slave.
the action of helping or doing work for someone
Platform
ORIGIN mid 16th cent.: from French plateforme ground plan, literally flat shape.
a standard for the hardware of a computer system, determining what kinds of software it can run.
Product
> Users
> Distribution channels> Package and sales
> Users are the evangelists
> Aim for the market> $$$
Service
> Users> Developers
> No or few distribution channels> Direct sales
> Users are the evangelists> Developers are agnostic
> Aim for users and niches> $$
Platform
> Developers
> No channels> No sales ???
> No evangelists> Developers will always be agnostic
> Aim for developers and niche niches> $ ?
Developers aren't evangelistsUsers are
2.0
The old way
3.0
The semantic way
Platforms
> Are good but cost moneyThink ISP's
> Risk exposure is higherThink Twitter
> No time to fail and need SLAThink Amazon AWS> Dictate rules; everyone depends on you; seed
Services
> Are better, but depend on platformsThink Hosting
> More time to failThink Amazon Affiliate Shop
> No user exclusivity; but on personal dataThink every social service out there> It's the data; No rocket science; No hard dev.
Products
> You own everythingThink Amazon
> It's the 90's all over againThink Facebook
> Not attractive and costs moreDevelopers, Developers, Developers
> It works! $$$
What comes first ?
Which one is better ?