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  • 8/3/2019 Products and Markets 2

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    Products and Markets 2Products and Markets 2Business StrategyBusiness Strategy

    Prof. Rushen ChahalProf. Rushen Chahal

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    Product Life CycleProduct Life Cycle

    Introduction stageIntroduction stageGrowth stageGrowth stage

    Maturity stageMaturity stageDecline stageDecline stage

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    Introduction Stage of theIntroduction Stage of the

    Product Life CycleProduct Life Cycle

    Introduction Stage of theIntroduction Stage of the

    Product Life CycleProduct Life CycleSales

    Sales

    Costs

    Costs

    Profits

    Profits

    Marketing Objectives

    Marketing Objectives

    Product

    Product

    Price

    Price

    Low sales

    Low sales

    High cost per customer

    High cost per customer

    Negative

    NegativeCreate product awareness

    and trial

    Create product awarenessand trial

    Offer a basic product

    Offer a basic product

    Use cost-plus

    Use cost-plus

    Distribution

    Distribution Build selective distribution

    Build selective distribution

    Advertising

    Advertising Build product awareness amongearly adopters and dealers

    Build product awareness amongearly adopters and dealers

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    Growth Stage of the Product Life CycleGrowth Stage of the Product Life Cycle

    Sales

    Sales

    Costs

    Costs

    Profits

    Profits

    Marketing Objectives

    Marketing Objectives

    Product

    Product

    Price

    Price

    Rapidly rising sales

    Rapidly rising sales

    Average cost per customer

    Average cost per customer

    Rising profits

    Rising profits

    Maximize market share

    Maximize market shareOffer product extensions,

    service, warranty

    Offer product extensions,service, warranty

    Price to penetrate market

    Price to penetrate market

    Distribution

    Distribution Build intensive distribution

    Build intensive distribution

    Advertising

    Advertising Build awareness and interest inthe mass market

    Build awareness and interest inthe mass market

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    M aturity Stage of the Product Life CycleM aturity Stage of the Product Life Cycle

    Sales

    Sales

    Costs

    Costs

    Profits

    Profits

    Marketing Objectives

    Marketing Objectives

    Product

    Product

    Price

    Price

    Peak sales

    Peak sales

    Low cost per customer

    Low cost per customer

    High profits

    High profitsMaximize profit while defending

    market share

    Maximize profit while defendingmarket share

    Diversify brand and models

    Diversify brand and models

    Price to match or bestcompetitors

    Price to match or bestcompetitors

    Distribution

    Distribution Build more intensive distribution

    Build more intensive distribution

    Advertising

    Advertising Stress brand differences andbenefits

    Stress brand differences andbenefits

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    D ecline Stage of the Product Life CycleD ecline Stage of the Product Life Cycle

    Sales

    Sales

    Costs

    Costs

    Profits

    Profits

    Marketing Objectives

    Marketing Objectives

    Product

    Product

    Price

    Price

    Declining sales

    Declining sales

    Low cost per customer

    Low cost per customer

    Declining profits

    Declining profitsReduce expenditure and milk the

    brand

    Reduce expenditure and milk thebrand

    Phase out weak items

    Phase out weak items

    Cut price

    Cut price

    Distribution

    Distribution Go selective: phase outunprofitable outlets

    Go selective: phase outunprofitable outlets

    Advertising

    Advertising Reduce to level needed to retainhard-core loyal customers

    Reduce to level needed to retainhard-core loyal customers

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    Product Portfolio TheoryProduct Portfolio Theory

    Product portfolioProduct portfolio the array of products athe array of products acompany providescompany provides

    Assembling a portfolio is based on the Assembling a portfolio is based on theidea of minimizing riskidea of minimizing riskBroad portfolioBroad portfolio company has a presencecompany has a presencein a wide range of product and market in a wide range of product and market sectorssectorsNarrow portfolioNarrow portfolio company operates incompany operates inonly a few or even one product market oronly a few or even one product market orsectorsector

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    THE BCG GROWTHTHE BCG GROWTH- -SHARESHARE

    MATRIXMATRIXIt is aIt is a portfolio planning m odelportfolio planning m odel which iswhich isbased on the observation that a company sbased on the observation that a company sbusiness units can be classified in to fourbusiness units can be classified in to fourcategories:categories:

    S tars S tars Qu estion m arks Qu estion m arks

    Cash c owsCash c owsDogsDogs

    It is based on the combination of market It is based on the combination of market growth and market share relative to thegrowth and market share relative to the next next b est c o m petitorb est c o m petitor ..

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    The BCG matrix is a way of identifyingThe BCG matrix is a way of identifyingwhere a company s products are in thewhere a company s products are in themarket and how they should be treated inmarket and how they should be treated ininternal analysisinternal analysisHelps identifyHelps identify whi c h prod uc t to p u sh or whi c h prod uc t to p u sh or drop, and whendrop, and when

    The horizontal axis measures market The horizontal axis measures market share in a particular way (market shareshare in a particular way (market sharemeasure)measure)The vertical axis measures the rate of The vertical axis measures the rate of market growth (market growth measure)market growth (market growth measure)

    BCG Matrix: A way to view theBCG Matrix: A way to view the

    entire product rangeentire product range

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    MARKET GROWTHMARKET GROWTH

    RATERATEMarket growthMarket growth is used as a measure of ais used as a measure of amarket s attractiveness.market s attractiveness.

    MGR = Individual salesMGR = Individual sales - - individual salesindividual salesthis year last yearthis year last yearIndividual sales last yearIndividual sales last year

    Markets experiencing high growth are onesMarkets experiencing high growth are oneswhere the total market share available iswhere the total market share available isexpanding, and there s plenty of opportunity forexpanding, and there s plenty of opportunity foreveryone to make money.everyone to make money.

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    MARKET SHAREMARKET SHAREMarket shareMarket share is the percentage of the total market that is the percentage of the total market that is being serviced by your company, measured either inis being serviced by your company, measured either inrevenue terms or unit volume terms.revenue terms or unit volume terms.

    RELATIVE MARKET SHARE RELATIVE MARKET SHARE

    RMS =RMS = Business unit sales this yearBusiness unit sales this yearLeading rival sales this yearLeading rival sales this year

    The higher your market share, the higher proportion of The higher your market share, the higher proportion of the market you controlthe market you control ..

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    1 21 2

    T he Boston Consulting GroupsT he Boston Consulting GroupsGrowthGrowth- -Share MatrixShare Matrix

    Theimagecannotbe displayed.Your computer may nothaveenoughmemory toopen theimage,or theimage may havebeen corrupted.Restart your computer,and then open thefileagain.If thered x stillappears,youmay haveto deletetheimageand then insertitagain.

    ?

    10 x 4x 2x 1.5 x 1 x10 x 4x 2x 1.5 x 1 x

    20%20% --18%18% --16%16%

    --1 4%1 4% --1 2%1 2% --10%10% --

    8%8% --6%6% --4%4% --2%2% --

    00 M a r

    k e t g r o w t h r a

    t e

    Relative market share

    Stars

    Cash cow

    Question marks

    Dogs

    ?

    .5 x .4x .3 x .2x .1 x.5 x .4x .3 x .2x .1 x

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    Understanding the BCG MatrixUnderstanding the BCG Matrix

    Cash cowCash cow a product witha product with highhigh market market share in ashare in a lowlow growth market normally isgrowth market normally isprofitable and a generator of cashprofitable and a generator of cashStandard strategy for a cash cowStandard strategy for a cash cow manage conservatively and defendmanage conservatively and defendstronglystrongly

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    Understanding the BCG MatrixUnderstanding the BCG Matrix

    DogDog a product that has aa product that has a lowlow market market share in ashare in a lowlow growth market, and isgrowth market, and istypically not profitabletypically not profitableStandard strategyStandard strategy get rid of it, orget rid of it, ordifferentiate it to try to get a strongdifferentiate it to try to get a strongposition for it in a niche market position for it in a niche market

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    Understanding the BCG MatrixUnderstanding the BCG Matrix

    StarsStars products that haveproducts that have highhigh market market share in ashare in a highhigh growth market growth market

    O ne important characteristicO ne important characteristic likely to uselikely to uselots of company cash in advertising andlots of company cash in advertising andproduct improvementsproduct improvements

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    Understanding the BCG MatrixUnderstanding the BCG Matrix

    Question marksQuestion marks products that haveproducts that have lowlowmarket share inmarket share in highhigh growth marketsgrowth markets

    If they cannot improve, they will becomeIf they cannot improve, they will becomedogsdogsStrategyStrategy management must make amanagement must make adecision: either invest more resources indecision: either invest more resources inwinning market share, or dump it winning market share, or dump it

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    BCG Portfolio Matrix ExampleBCG Portfolio Matrix Example

    Sub-

    Notebooksand Hand-HeldComputer

    Integrated

    phone/Palmdevices

    Laptop andPersonal

    Computers

    MainframeComputer

    M A R K E T

    G R O W T H R

    A T E

    L O W

    H I G H

    MARKE T SHARE DOMINANCE

    HIGH LOW

    S TARPROBLEM

    CHILD

    CASHCOW DOG

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    Strategies for ResourceStrategies for Resource

    Allocation AllocationBuild

    Hold

    Harvest

    Divest

    Provide financial resources if SBU(Question Mark) has potential to be a Star .

    Preserve market share if SBU is a successfulCash Cow . Use cash flow for other SBUs .

    Increase short-term cash return . Appropriate for all SBUs except Stars .

    Get rid of SBUs with low shares inlow-growth markets .

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    The Product Life Cycle and theThe Product Life Cycle and theBoston MatrixBoston MatrixSales

    Time

    AB C

    D

    The productportfolio fourproducts in theportfolio

    (1)

    (1) A is at maturitystage cash cow.Generates funds for

    the development of D

    (2)

    (2) Cash from B used to support

    C through growth

    stage and tolaunch D. A nowpossibly a dog?

    (3)

    (3) Cash from C used to supportgrowth of D and

    possibly to financeextension strategyfor B?

    Importance of maintaining abalance of productsin the portfolio at

    different stages of the PLC BostonMatrix helps with theanalysis

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    Another way to analyze: GEC Another way to analyze: GEC

    MatrixMatrixBased on a comparison of market attractivenessBased on a comparison of market attractivenessand competitive strengthand competitive strengthMarket attractiveness criteria is set by the userMarket attractiveness criteria is set by the userof the matrix (factors such as market growth,of the matrix (factors such as market growth,profitability, strength of competition, entry/exit profitability, strength of competition, entry/exit barriers, etc. are common)barriers, etc. are common)Competitive strength might include technologicalCompetitive strength might include technologicalcapability, brand image, distribution channelcapability, brand image, distribution channellinks, production capability and financial strengthlinks, production capability and financial strength

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    A A BB CC

    DD EE FF

    GG HH II

    High Medium Low

    Competitive Strength

    M a r k e t A

    t t r a c t i v e n e s s

    High

    Medium

    Low

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    Understanding the GEC MatrixUnderstanding the GEC MatrixCell A StrategyCell A Strategy invest stronglyinvest stronglyCell B StrategyCell B Strategy either build strength toeither build strength tochallenge, or build selectivelychallenge, or build selectively

    Cell C StrategyCell C Strategy here is a dilemma, either sell orhere is a dilemma, either sell ordifferentiatedifferentiateCell D StrategyCell D Strategy investment and maintenanceinvestment and maintenanceof competitive positionof competitive positionCells E & F StrategyCells E & F Strategy minimize risk and expandminimize risk and expandcarefullycarefullyCells G & H StrategyCells G & H Strategy management for earningsmanagement for earningsCell I strategyCell I strategy sell or minimize investment sell or minimize investment