product update

IP Communications Built on Microsoft® Powered by Intel® www.altigen.com

Product Update Product Update

AltiGen Communications, Inc.AltiGen Communications, Inc.

The leading provider of VoIP Business Phone Systems and Microsoft-based

Unified Communications

The leading provider of VoIP Business Phone Systems and Microsoft-based

Unified Communications


AgendaAgenda

• 6.0 Update 1• 6.0 Update 2• 6.5 Sneak Peak


Microsoft’s UC OverviewMicrosoft’s UC Overview

Complete Communications Tools

• VoIP Telephone Service • E-mail • Audio and video conferencing • Voice mail • Presence and contact information • Fax • Instant messaging • Calendars


MAX Communications Server Product Family MAX Communications Server Product Family

Supports up to 3400 extensionsin 100 locationsServers

• MAX1000/R – SMB / Branch Offices• MAX2000iG – Intelligent Gateway• MAX5000 – Enterprise Solution

Software• MAX Communications Server (Server SW)• MaxCommunicator (Client SW)• AltiXXX will be Retired


New All Software IP PBX (6.0)New All Software IP PBX (6.0)

• AltiGen’s Host Media Control Processing– HMCP: VoIP Resources now run on Standard Intel Server

– Eliminates the need for Voice Processing Cards– Improved Scalability– Improved Redundancy– Flexible Deployment Options– Leverages Investment in Office and MAX Servers

Resource Type Capacity

G.711 Voice Processing Resources Maximum 1,000 channels

G.711/G.723/G,729 Voice Processing Resources Maximum 200 channels

Station Conference Bridges Maximum 40 bridges with 120 conferencing members

MeetMe Conference Bridges Maximum 20 bridges/ 120 members / 30 per Bridge

Silent monitor/Barge-in/Coaching Sessions Maximum 20 sessions (3 members in each session)


AltiGen Exchange 2007 Integration (6.0)AltiGen Exchange 2007 Integration (6.0)

• AltiGen is the IP PBX plug-in for Exchange 2007– Upgrade your Messaging Server to a Complete Communications platform– Voice, Voicemail, E-Mail, Fax, Speech Reco – in a single integrated system

Available 2Q08


The New Outlook Experience The New Outlook Experience


Outlook 2007 Integration (6.0)Outlook 2007 Integration (6.0)

Voice Mails and Missed Calls Sent to

Outlook

Voice Mails and Missed Calls Sent to

Outlook


Enterprise ManagerEnterprise Manager

Key Features:• Directory

Synchronization• Multi-Site Routing• IP Dialing Tables• CODEC Management• Global Dial-by-Name• Global Extension

Relocation• Global DID List• Global Least Cost

Routing• Bandwidth Management


Complete Conference System:• Up to 120 Attendees

• On Demand Conferencing

• Auto Conference Scheduling

• Easy User Set Up

• Mute and un-mute participants

• Selectively Drop participants

“Meet Me” Audio Conferencing Bridges (12 to 120 Sessions)

AltiGen Integrated Audio Conferencing AltiGen Integrated Audio Conferencing


Software RoadmapSoftware Roadmap

6.0 Update1: GA October 20086.0 Update1: GA October 2008

• Softswitch RedundancySoftswitch Redundancy• Enhance MaxCommunicatorEnhance MaxCommunicator• Support MAX1000(R)/2000 as Softswitch GatewaySupport MAX1000(R)/2000 as Softswitch Gateway• Support single T1/E1 MAX board in MAX1000/2000Support single T1/E1 MAX board in MAX1000/2000• IP Phone support 802.1q (VLAN)IP Phone support 802.1q (VLAN)

6.0 Update2: GA January 20096.0 Update2: GA January 2009

• MaxInSight – Call Center RT MonitorMaxInSight – Call Center RT Monitor• MaxCommunicator Outlook EditionMaxCommunicator Outlook Edition• MaxAgent - .NET ClientMaxAgent - .NET Client• MaxSupervisor - .NET ClientMaxSupervisor - .NET Client


ClientsClients


MaxCommunicatorMaxCommunicator


MaxCommunicator Outlook EditionMaxCommunicator Outlook Edition


MaxAgentMaxAgent


MaxSupervisorMaxSupervisor


MAXInsight Real Time MonitorMAXInsight Real Time Monitor

Provides call center managers the ability to:

- View real-time queue status

- Monitor WG resource status

- Review operation results

-React to critical conditions

*Requires additional licenses, not a free upgrade


MaxCommunicator Android Edition (6.0 Update 2)MaxCommunicator Android Edition (6.0 Update 2)


Software Roadmap - ContinueSoftware Roadmap - Continue6.5 Release – Q2 ~ Q3 20096.5 Release – Q2 ~ Q3 2009

• Support 120 members in one MeetMe conferenceSupport 120 members in one MeetMe conference• SNMP alertingSNMP alerting• Voice Encryption (TLS/SRTP) for server and IP phoneVoice Encryption (TLS/SRTP) for server and IP phone• Support 802.1p on both server and IP phoneSupport 802.1p on both server and IP phone• Multi-site failover dialing through PSTN when WAN failedMulti-site failover dialing through PSTN when WAN failed• Branch office extensions failover to other system in VoIP Domain when Branch office extensions failover to other system in VoIP Domain when

branch server failedbranch server failed• Support up to 5,000 IP extension usersSupport up to 5,000 IP extension users


Previous Versions Support PlanPrevious Versions Support Plan

• 5.0A– New system registration disabled: 9/19/08– Unsupported version: 9/19/08– Product registration taken offline: 9/19/08

• 5.1 – New system registration disabled: 3/20/09– Unsupported version: 3/20/09– Product registration taken offline: 3/20/09


AltiGen Communications, Inc.AltiGen Communications, Inc.

Q & A Authorized, AltiGen Communications Inc. Dealer

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