product catalog v4.3 · course description: this 2 day course walks students through a simplified...

Version 4.3

FiT4 Product and Learning Catalog

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TABLE OF CONTENTS

NOTE: We exclusively offer only business and corporate training programs, and we do not offer public classes. Our pricing is based on a customized approach to delivery and quantity of participants. For example, what might be a 16-hour class could be delivered onsite or offsite in two 8-hour days, or in four 4-hour sessions across 2 months. We understand that the participants have a “day job” and that you have a business to run. But we know training is essential in growing your organization, business and bottom line and FiT4 is here to assist you in that growth!

Call for Pricing! (817-688-8101) Page # FiT4 Right Size™ Right Size Project Management™ . . . . . . 4 Essential Project Management Framework™ . . . . . 4 Project Simulation Training (Scenario & Application Based Simulation) . 4 Certification Classes DISC Certification Training . . . . . . . 5 Employee Development Modules . . . . . . 5 Lean Six Sigma . . . . . . . . . 5 Lean Fundamentals . . . . . . . . 5 Myers Briggs Type Inventory® . . . . . . . 5 PMP® & CAPM® Prep Class . . . . . . . 6 Review Course for PMP® & CAPM® . . . . . . 6 Six Sigma Black, Green, Master Black Belts . . . . . 6 Project Management Courses Basic Everyday Project Management . . . . . . 7 Project Coordinator Support . . . . . . 7 Intermediate Contract Management Principles & Practices . . . . 7 Effective Business Cases . . . . . . . 7 Effective Management in the Matrix Organization . . . 8 Managing Outsource/Offshore Projects . . . . . 8 Organizational Change Management . . . . . 8 Advanced Earned Value Management . . . . . . 8 Establishing and Managing the PMO . . . . . 9 IT Project Management . . . . . . . 9 Leading Complex Projects . . . . . . . 9


Program Management . . . . . . . 9 Project Management for Executives . . . . . 9 Project Management, Leadership, and Communication . . 10 Project Portfolio Management . . . . . . 10 Project Troubleshooting and Recovery . . . . . 10 Project Management Knowledge Areas Quality for Project Managers . . . . . . 10 Risk Management . . . . . . . . 11 Schedule and Cost Control . . . . . . . 11 Scope and Schedule Management . . . . . 11 Miscellaneous Project Management ACT – Assessment of Competencies and Traits . . . 11 Crisis Management Assessment Tools . . . . . 12 Project Review Tools . . . . . . . 12 TAP – Trainer’s Assessment of Proficiency. . . . . 12 General Business Training Becoming a Mentor . . . . . . . . 12 Coaching and Mentoring Subordinates . . . . . . 12 Interview for Success . . . . . . . . 13 Leadership Skills for Executives . . . . . . 13 Managing Others . . . . . . . . . 13 Sexual Harassment . . . . . . . . 13 Workforce Diversity: Let’s Talk Diversity . . . . . 13 Soft Skill Classes Business Communication . . . . . . . 14 Change Management . . . . . . . . 14 Facing the Tiger (How to Turn Conflict into Positive Change) . . 14 Interpersonal Skills . . . . . . . . 14 Negotiation Skills for Project Managers . . . . . 14 Team Building . . . . . . . . . 15 Software Application Training Effectively Using MS Project Server (2010 & 2013) . . . . 15 Microsoft Project Software Training . . . . . . 15 Microsoft Project Server Administrator (2010 & 2013) . . . 15 SharePoint 2010 for Project Management . . . . . 16


Course Descriptions

FiT4 Right Size™ NOTE: The following Right Sizing training can be sold separately or together. It is highly recommended they be performed consecutively in a three (3) day period.

Right Size Project Management™ (RSPM™) Duration: ½ Day

Course Description: This is an introduction course to learn the foundational concepts of “right sizing” a portfolio, program or project. Learn what to assess to understand the size and complexity of your PMO and projects, and then when/how to apply them. Learn how to simplify and remove overworked procedures and templates. This generic course is based on an IT environment, and is more effective in large organizations with customization to standardize the “right sizing” process and ½ day training.

Essential Project Management Framework™ (EPMF™) Duration: 2 Days

Course Description: This 2 day course walks students through a simplified process utilizing a framework of establishing, planning, managing and finishing a project for predictive and/or adaptive methods. This course can increase the accuracy and speed of planning and delivery of success projects.

Project Simulation Training (Scenario and Application Based Simulation) Duration: ½ Day Min 10 – Max 25

Course Description: This training is delivered scenario-based training via a board game, which enables teams to apply their new process based on a project case study using Essential Project Management Framework™ (EPMF) templates. They will encounter risks and status cards requiring them to make decisions as a team. It includes role-playing, hidden agenda’s, an assessment of the outcome and a debrief of the lessons learned.


Certification Classes DISC Certification Training Duration: 1-2 Days

Course Description: DISC is a model of human behavior that helps people understand why you do what you do, and others do what they do, and brings it together to build a cohesive team and get the best out of everyone. The human behavior dimensions defined as Dominance, Influence, Steadiness and Compliance, enables a team to learn how to recognize and interact with other personality factors . This training will help you know how to enhance personal and organizational results.

Employee Development Modules

Duration: Based on customer’s requirements Course Description: This course includes ten (10) modules: The Attitude Opportunity, Moving from Criticism to Feedback, How to Receive Work Assignments, Managing Your Time, It’s Your Career, Team Skills for Meeting Together, Communicating with Others, Working Effectively with Others, Resolving Problems Together, Meeting Change Creatively.

Lean Six Sigma Duration: 1 Day

Course Description: Objectives include: overview of Six Sigma, understanding fundamentals of lean, the dimensions of quality, how poor quality affects operations, using techniques such as DMAIC, determining root causes of a problem and how to prevent a problem from reoccurring.

Lean Fundamentals* Duration: 4 Days

Course Description: Lean is a systematic approach to identifying and eliminating the eight wastes - considered non-value-adding activities-through continuous improvement by flowing the product completely at the pull of the customer. The eight wastes are: waiting, defects, extra processing, inventory, excessive motion, transportation, over production, and underutilized employees.

Myers Briggs Type Inventory® Duration: ½ Day

Course Description: Myers-Briggs Type Indicator is a self-reporting questionnaire designed to make Jung’s series of psychological types understandable and useful in everyday life. As a qualified administrator and interpreter of the MBTI Inventory®, FiT4 facilitates in identifying differences among people – differences that can cause misunderstanding and miscommunication. The inventory reveals individual styles and provides guidelines in understanding the helpful ways that people differ from one another.


PMP® & CAPM® Prep Class* Duration: 5 Days

Course Description: In this course, you’ll gain the essential preparation needed to pass the PMP® and CAPM® exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge (PMBOK® Guide)—Fifth Edition and other sources, this course includes a wide variety of learning tools and study aids, all using PMI® terminology. Learning activities in this Boot Camp target each of the three major learning styles: visual, auditory, and kinesthetic.

Review Course for PMP® & CAPM® Duration: 1 Day

Course Description: The course is designed for candidates who are ready for the PMI® exam and desire one more day to review the forty-seven (47) processes. It covers a single definition, key inputs, tools and techniques, and outputs for each process and the role delineations for the current PMI® exam.

Six Sigma Green Belt* Duration: 6 Days

Course Description: Six Sigma Green Belt is two weeks of training for process improvement leaders. The focus of the projects, at this level of proficiency, is typically on stabilizing the process – getting rid of the firefighting mentality, and having consistent performance. Note that this may not be optimal performance, but significantly reduced volatility.

Six Sigma Black Belt* Duration: 8 Days

Course Description: Black Belt is an extension of the Green Belt skill set. The topics presented are to extend the breadth and depth of methods across the various phases of the roadmap. Six Sigma Black Belt is 8 days of training for advanced process improvement leaders. This is a two-week program with a one-month break between the two weeks. The focus of the projects, at this level of proficiency, is typically on optimizing the process-establishing the best settings to maximize and provide predictable process performance.

Six Sigma Master Black Belt* Duration: 9 Days

Course Description: This two-week Six Sigma Master Black Belt training provides the training necessary to be a Six Sigma leader within any organization. The program goes beyond traditional Black Belt skills and incorporates new tools regarding the study of variation, nonparametric analysis, destructive testing, practical experimentation, handling attribute responses (above and beyond Freeman-Tukey), optimization experiments, advanced regression methods, handling multi-response experiments, distributional analysis, and advanced SPC methods.


Project Management Courses Basic Everyday Project Management Duration: 2-3 Days

Course Description: This class approaches a project from a practical application and includes exercises to apply the methodology. It also covers the project management lingo, importance of project management, and to meet the expectations of stakeholders.

Project Coordinator Support Duration: 1 Day

Course Description: This course provides steps in becoming organized, prioritizing time, tracking tasks, communication and influencing others to reach your goals.

Intermediate Contract Management Principles & Practices* Duration: 4 Days

Course Description: In this course, you will learn how to manage all aspects of project procurement effectively. You will discover the logic behind contracting principles and practices, and you’ll learn the terms, techniques, and tools of converting project needs into outsourced goods and services. Exercises include the development of a procurement strategy, contract selection, revising and updating SOWs, risk management, negotiating claims settlement, and collection of lessons learned.

Effective Business Cases* Duration: 3 Days

Course Description: Developing a strong business case is essential to persuading your project sponsors to invest time and resources. In this course, you’ll learn the most common disciplines and methodologies used to create and present a business case with clear, concise, and fact-based arguments that highlight project benefits, costs, and risks to win approval for projects. You’ll learn basic techniques for determining financial ROI, non-tangible benefits, and the probability of meeting expectations.


Effective Management in the Matrix Organization* Duration: 1 Day

Course Description: Learn to lead cross-functional teams effectively. This one-day workshop introduces matrix-management concepts coupled with team exercises that allow you to immediately put into practice what you learn. You will learn how to manage team members who do not normally report to you, including how to give them performance feedback. Learn how to negotiate for and with resources, how to influence others, and how to delegate project work, resolve conflict among team members and how to ensure your team performs to the best of its abilities.

Managing Outsource/Offshore Projects* Duration: 3 Days

Course Description: Capitalize on Lean, Agile, and controlled project management principles for success in leading and managing outsourced projects. Get your skills recognized and gain credibility with this in-demand certification. Developing the right plan for your project while preparing for the challenges will make for project success on your outsource activities.

Organizational Change Management* Duration: 3 Days

Course Description: Learn how to increase your impact as you effectively manage organizational change initiatives. This course focuses on change management in the areas of organizational development and human resource management combined with standardized portfolio, program, and project management practices (A Guide to the Project Management Body of Knowledge [PMBOK® Guide]-Fifth Edition, Project Management Institute, Inc., 2013).

Advanced Earned Value Management* Duration: 3 Days

Course Description: Accurately understand project progress. This course teaches you the fundamentals of EVM so you can understand how to establish an effective project baseline and monitor project progress against known expectations. Understand how change impacts EVM and how approved changes can impact your original baseline. Identify the stakeholders who would benefit from EVM data and learn effective communication methods.


Establishing and Managing the PMO* Duration: 4 Days

Course Description: Create an organization to make your project portfolio efficient and effective. In this course, you will gain the relevant knowledge and skills to establish, operate, and improve a project management office (PMO) and to work with PMO staff in a way that maximizes the value projects produce for your organization. You will review the advantages of running a successful PMO and learn how to set up a PMO that is appropriately positioned within the organization. You will explore why PMOs might perform below expectations and learn how to improve and revitalize PMO performance.

IT Project Management*

Duration: 4 Days Course Description: Identify, assess, and manage typical IT projects. Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification. Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with virtual teams. Learn to determine project scope through effective requirements identification, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards.

Leading Complex Projects* Duration: 4 Days

Course Description: Learn advanced strategies, tools, and techniques for managing complex projects. This class will help you master dealing with complexities and lead with success. Learn to develop tactics and discover strategies for taking your project team “to the edge of chaos” where innovation and creativity happen.

Program Management* Duration: 4 Days

Course Description: This course is designed for anyone involved in the development and execution of organizational strategy. It is for program managers as well as people whose role interacts with programs, including portfolio managers, project managers, operational managers, and executives. You will learn to employ program management as a tool for ensuring the delivery of organizational benefits.

Project Management for Executives Duration: 1 Day

Course Description: Understand the challenges of your project managers and how you can enable them to succeed. This course provides an overview of basic project management from an executive’s viewpoint.


Project Management, Leadership, and Communication* Duration: 4 Days

Course Description: This course is about relationship management for project management success. The skills you’ll learn in this course will enable you to apply effective leadership strategies, improve your interpersonal communication, become more influential, help guide your staff through change, deal with conflict and practice ethical principles during the entire project management process.

Project Portfolio Management*

Duration: 4 Days Course Description: Learn to manage project portfolios to meet your organization’s strategic objectives. In this course, you will learn what it takes to maximize the number and strategic value of the projects that your organization completes. This course is designed for anyone involved in the development and execution of organizational strategy.

Project Troubleshooting and Recovery* Duration: 3 Days

Course Description: Regain control when you are behind schedule, over budget, under quality, and beyond the scope. In this course, you will learn the concepts, tools, and techniques to be able to perform basic trouble prevention activities early in a project, identify areas to focus on to reduce project failures, assess project health and identify when a project is in trouble, determine the need for project recovery based on a situation’s severity, stabilize and restore project performance based on redefined objectives and conduct a meaningful lessons learned process that can help reduce future project troubles.

Project Management Knowledge Areas Quality for Project Managers* Duration: 4 Days

Course Description: "Finished" Isn't Enough: Learn the Importance of Quality. In this course, you will learn how to develop or improve the quality programs at your workplace. You will use systems thinking to plan quality into your project, prioritize requirements to meet customers' quality needs, select quality assurance and quality control activities that are tailor-fit to your project, and use quality management processes, tools, and metrics to increase the likelihood of project success.


Risk Management* Duration: 4 Days

Course Description: Avoid project catastrophe by developing expertise in risk management. This course is designed for project managers who want to proactively reduce the probability of project failure. In this course, you will learn to use proven approaches and techniques specific to risk management. You will identify, analyze, and address uncertainty throughout the project lifecycle and incorporate lessons learned and industry best practices related to risk management.

Schedule and Cost Control* Duration: 5 Days

Course Description: Manage your project’s schedule and budget using an integrated approach to planning and performance analysis. In this course, you will learn the skills you need to effectively establish and manage a realistic schedule and detailed budget. You will be introduced to analytical techniques, including creation of a work breakdown structure, network diagramming, dependency analysis, critical path determination, three-point estimating, and assessment of resource needs and availability. To communicate your project's progress to stakeholders, you'll learn to use earned value analysis and other reporting techniques.

Scope and Schedule Management Duration: 2 Days

Course Description: Understand the importance of scoping out a project and using that information to build a realistic schedule. Through hands-on exercises, you’ll learn methods to capture scope on a project so an appropriate schedule can be created. You will apply PMI® scope management and schedule management processes in a practical way.

Miscellaneous Project Management ACT – Assessment of Competencies and Traits Duration: 1 Day

Course Description: This program identifies, assesses and plans for the development of the skills and values that enable mangers, supervisors and leaders to perform with competence, confidence and commitment. It addresses twelve (12) competencies and eight (8) styles.


Crisis Management Assessment Tools Duration: 1-2 Days

Course Description: The objective of this course is to provide tools to elegantly and professionally respond to customer critical situations, reduce the negative impact to customer relationships, and to anticipate and prevent situations before they become catastrophic. Stakeholder management tools, conflict resolution techniques, meeting tips, negotiation and troubleshooting tools are used in hands on exercises.

Project Review Tools Duration: 1-2 Days

Course Description: This course was designed to enable an experienced project manager to assess if an account team, project team, support team and the customer are performing at their best. The results provide valued data to improve account and project management practices, produce higher degree of customer satisfaction, and identify and mitigate early potential project risks.

TAP – Trainer’s Assessment of Proficiency Duration: ½ Day

Course Description: TAP was created to establish standards for classroom performance. It measures an instructor’s relative strengths on key skills, generating a Proficiency Profile that pinpoints developmental needs and defines the competencies critical to the effective delivery of training. TAP is for instructors to assess 12 key instructional skills, identify needs and opportunities, and form Individual Development Plans.

General Business Training Becoming a Mentor Duration: ½ Day

Course Description: Use the workshop to build a succession strategy, retain key workers and create a culture of inclusion anchored by employee development. It includes an essential mentor skill set with experiential activities.

Coaching and Mentoring Subordinates Duration: 1 Day

Course Description: This course outlines different coaching and mentoring models, techniques for goal setting, importance of building trust among your subordinates, growing their competencies, and establishing long-term relationships with them.


Interview for Success Duration: ½ Day

Course Description: This workshop teaches participants to identify key competencies (characteristics that differentiate outstanding performers from average performers in a given job) and build those competencies into their hiring and selection process in order to attain this strategic focus. This easy-to-use tool enables the hiring manager or human resources professional to expertly build a competency-based interview through a seven (7) step model.

Leadership Skills for Executives Duration: 1 Day

Course Description: The course provides executives with an understanding of different leadership styles and their role on projects. The workshop covers a basic understanding of project management, effective communication, the difference between managers and leaders, motivating your organization, and conflict resolution techniques.

Managing Others Duration: 1 Day

Course Description: This workshop will assist you in defining expectations from your subordinates, using SMART goals for yourself and others, the art of effective feedback to your staff and managing conflicts within your staff.

Sexual Harassment Duration: ½ Day

Course Description: The most effective way to deal with sexual harassment is to prevent it, rather than trying to repair the damage after it has occurred. This training program does just that by providing clear, concise, on-the-job rules, and step-by-step practical approaches to handling potentially problematic situations. Participants will come away with a clear understanding of what sexual harassment is and what their role is in preventing it.

Workforce Diversity: Let’s Talk Diversity Duration: 2 Days

Course Description: This workshop is a "how-to" workshop for developing skills for working with individuals from diverse backgrounds. Participants will learn how to prevent bias and discrimination and tap into the human potential of their diverse workforce. The activities in this workshop provide a forum for participants to practice their interpersonal, goal-setting, and decision-making skills in a number of diversity scenarios.


Soft Skill Classes Business Communication Duration: 1 Day

Course Description: Return back to the basics in communication and know what is the proper etiquette for meetings, emails, presentations, and reports. This course also covers how to effectively proofread and finish your written communication.

Change Management Duration: 1 Day

Course Description: This workshop addresses how to develop change management, when to minimize changes to a project, strategies to evaluate change requests, explaining change to your stakeholders, managing change, and being flexible on changes when appropriate.

Facing the Tiger (How to Turn Conflict into Positive Change) Duration: 1 Day

Course Description: This workshop can make a noticeable difference in the way people see and respond to conflicts when they occur. Part One (The Pinch Theory) focuses on making conflict constructive. Part Two (The Three Worlds) focuses on communication breakthroughs in the workplace.

Interpersonal Skills Duration: 1 Day

Course Description: This course is ideal for everyone in business. It covers communication, leadership, team building, motivating, communicating, influencing others, decision making, being aware of political and cultural awareness, negotiating, trust building, conflict management and coaching.

Negotiation Skills for Project Managers* Duration: 3 Days

Course Description: Learn successful negotiation and conflict resolution techniques. Whether you are asking for resources, negotiating with a vendor, or dealing with conflicts on the team, being a skilled negotiator makes you a better project manager. You will learn about the types of negotiation and different styles that you can adapt during negotiations, determine your individual negotiation style and how to adapt to situations for more successful negotiations.


Team Building Duration: 1 Day Min 10 – Max 25

Course Description: Team building is critical for the success of a team, it’s a never-ending process developing and managing a team. This workshop covers the phases a team goes through, the Six Thinking Hats model, gaining team commitment, and providing leadership in a team.

Software Application Training Effectively Using MS Project Server (2010 & 2013)*

Duration: 3 Days Course Description: You will learn how to manage projects and schedules, resources, tasks, and timesheets with the Project Web App. You'll also learn how to manage your enterprise portfolio of projects. Key course topics includes:

• Enterprise portfolio management • Managing project task updates • Status reports • Timesheets • Reporting and business intelligence • Prioritizing your project portfolio • Using SharePoint project sites • Integration with Microsoft Project

Microsoft Project Software Training

Duration: 1 Day Course Description: The training is offered by one of the few ‘Microsoft Most Valuable Professional (MVP)” instructors for versions 2010 or 2013. The course covers scheduling best practices, linking task relationships, modifying deadlines, adjusting resource allocations, tracking against baselines, and choosing the right report format based on your audience.

Microsoft Project Server Administrator (2010 & 2013)*

Duration: 2 Days Course Description: In this course, you will learn how to change the settings and features of your organization's Project Server 2010 or 2013 installation to support your project management processes. You will also learn the non-technical functions for supporting the day-to-day operations of Project Server.


SharePoint 2010 for Project Management*

Duration: 3 Days Course Description: Use Microsoft SharePoint to increase the success rate of your projects and meetings. This hands-on, lab-driven course will guide managers through the process of using SharePoint 2010 to drive their projects, improve efficiency, and increase the likelihood of project success. Build your Project Management Information System, develop your SharePoint project site, build document management and libraries, integrate Microsoft Office software, build SharePoint Workflows, and archive your project after it is completed. Add the necessary tools to your project management knowledge and make every project more successful.

* Contact hours and PDU credits provided by Global Knowledge

NOTE: We exclusively offer only business and corporate training programs, and we do not offer public classes. Our pricing is based on a customized approach to delivery and quantity of participants. For example, what might be a 16-hour class could be delivered onsite or offsite in two 8-hour days, or in four 4-hour sessions across 2 months. We understand that the participants have a “day job” and that you have a business to run. But we know training is essential in growing your organization, business and bottom line and FiT4 is here to assist you in that growth!

Call for Pricing! (817-688-8101)

product catalog v4.3 · course description: this 2 day course walks students through a simplified...

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