processing blocked document

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Processing Blocked Documents

Release, rejection and forwarding of blockeddocuments

Reassignment

Information functions

Contents:

(C) SAP AG TASD41 8-1


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Processing Blocked Documents: Unit Objectives

At the conclusion of this unit, you will be able to:

Name the different processing functions forblocked sales documents and describe theireffects

Explain how to access the different informationsources used to decide which form of processingis applied to blocked documents



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Processing Blocked Documents: BusinessScenario

Usually your credit representatives process atregular intervals their worklist of documentsblocked for credit, for example once a day

Since the decision as to whether a blockedtransaction can be released or must be cancelleddepends on several factors, they need variousinformation functions



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Release

Order: 125

OK

Order: 125

Blocked documents

Blocked

Released

Released documents

Release

Order: 125

SP : Tilia Corp.SP : Tilia Corp.

Credit status: ACredit status: A

SP : Tilia Corp.

Credit status:Credit status: BB

SP : Tilia Corp.SP : Tilia Corp.

Credit status:Credit status: DD

--Order 125--

--Order 125--

--Order 125--

--Order 125--

The following status settings are provided for sales and distribution documents in Credit

Management:

Blank = credit status is not relevant

A = transaction is valid for the purposes of credit management

B = transaction is blocked by credit management

D = transaction has been released by credit management

'C' is not currently used.

This status is provided for every type of check activated for the automatic credit check. The system

also determines a total status from the individual status settings.



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Releasing Documents and Carrying Out AnotherCheck

Order

Release

on June 1

A new check is carried out when:

a) The amount is increased

b) The time limit is exceeded

Deviation: 10%Number of days: 5

Deviation: 10%Number of days: 5

CCACCA Risk categoryRisk category Operat.Operat.

Order value:Order value:

Credit status:Credit status:

Tilia Corp.Tilia Corp.

BB

$10,000$10,000 Order value:Order value:



DD

$10,000$10,000

Order changedon June 1

Order value:Order value:



BB

$12,000$12,000

You can determine the conditions under which a document is to be checked again once it is released.

The check rule for orders can be used to determine the conditions under which an order is to be

checked again once it is released.

The check rule for deliveries can be used to determine the conditions under which a delivery is to be

checked again once it is released. It also influences the check on a released transaction when a

delivery is created from an order. When you create a delivery, the release date of the order is copied

to the delivery and used for the check carried out in this document.

If there are no entries made in the above fields, the transaction is checked again.



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Rejection

List: Blocked documents

Rejection

Order 918

Doc. no. credit value statusDoc. no. credit value status

BBItem 10:Item 10:


Reason for rejectionReason for rejection

Item 20:Item 20:

Item 30:Item 30:

Credit Limit ExceededCredit Limit Exceeded



--918

--

--918

--

$10,000$10,000



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Information Sources Specific to CreditManagement

CCA data

Limit:Limit:

Customer:Customer:

$50,000$50,000

CCA:CCA: EuropeEurope


Credit master sheetCredit overview

Early warning list Master data list

In Credit Management the use of different information sources to help you decide whether a blocked

document can be released or not is of prime importance.

For this reason there is a large number of reports and tools that contain a wide range of information.

Some of these information sources have been created especially for Credit Management, whereas

others come from related areas that can also be relevant for decision-making.

The credit master sheet serves to display and print the customer master data of an individual account

that is needed for Credit Management.

To get an overview of the customer master data of one or several customers you can generate a credit

overview. This report is an exceptionally important tool for checking the credit management data of

customers in regular cycles. Using the master data list, you can display and print customer credit data. In particular you can

display information that is not contained in the credit data, for example customer-specific data or

external data that you have created with special supplementary software.

From Release 4.5A it is possible to generate an early warning list. However, you must first create a

credit vector for the selected customers using program RFCMCRCV.



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Information Sources - General

CCA data

Limit:Limit:

Customer:Customer:

$50,000$50,000

CCA:CCA: EuropeEurope


Line itemsLine items

Account summaryAccount summary

Customer master recordCustomer master record

Last paymentLast payment

Oldest items dueOldest items due

Sales Info SystemSales Info System

FI Info SystemFI Info System Count dataCount data

Dunning dataDunning data

In Credit Management there is additional important information specific to the customer that can

influence decision making.

You can use general information on the last payment made by the customer and the oldest items due,

for example, taken directly from a customer's credit control area data.

Furthermore, it is possible to branch from Credit Management to the customer's dunning and count

data.

From the credit control area data, the credit master data, and the credit overview, you can list the

customer's line items, carry out an account analysis or analyze the payment history.

Using the FI info system you can also analyze due dates, the DSO, and overdue items.



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Processing Blocked Documents: Summary

Name the different processing functions forblocked sales documents and describe theireffects

Explain how to access the different informationsources used to decide which form of processingis applied to blocked documents

You are now able to:



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0.10Exercises

Unit: Processing Blocked Documents

Topic: Different Information Sources

At the end of these exercises, you will be able to:

Describe and apply the different information sources available to help

you decide how to process blocked documents.

You are processing a list of blocked orders and deliveries. To decide

which documents to release/reject, you need to access various data from

different areas.

1-1 Display which sales documents have been blocked within your group due to a credit

limit check.

1-2 A transaction can appear in this list as a result of various credit checks. Find out

which checks were carried out for the documents in your list and find out the results

of those checks.

1-3 Display the credit master sheet for the customer concerned.

1-4 Display a short summary of information on your customer by calling the credit

overview.

1-5 Display the credit control area data and find out when the last payment was made.

1-6 Call the account analysis for customers.



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1-7 Reject the blocked sales document. The delivery should remain blocked.



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0.11Solutions

Unit: Processing Blocked Documents

Topic: Different Information Sources

1-1 Display which sales documents have been blocked within your group due to a credit

limit check.

Accounting Financial accounting Accounts receivable Creditmanagement Exceptions Blocked SD documents

1-2 A transaction can appear in this list as a result of various credit checks. Find out

which checks were carried out for the documents in your list and find out the results

of those checks.

Select a document line and choose Environment Document info Documentstatus

1-3 Display the credit master sheet for the customer concerned.

Select a document line and select Environment Credit master sheet

1-4 Display a short summary of information on your customer by calling the credit

overview.

Select a document line and choose Environment Credit overview

1-5 Display the credit control area data and find out when the last payment was made.

Select a document line and choose Environment Customer master credit Control area data Extras Last payment



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1-6 Call the account analysis for customers.

Accounting Financial accounting Accounts receivable Account Analysis

1-7 Reject the blocked sales document. The delivery should remain blocked.

Accounting Financial accounting Accounts receivable Creditmanagement Exceptions Blocked SD documents

Select the relevant document line and choose Edit Reject (enter rejectionreason 20)
