Vidhyadeep Institute of Engineering

and Technology

Directed by:-

Presented by:-Jemisha Tejani

Mona Hanstoki

Nishtha Delada

Process of Communication skills

What is communication process?

“Transmission of a message from a sender to a receiver in an understandable manner.”

The sender must have his/her ideas,thoughts,emotions which he/she can convey to the receiver by any expression which is called a

channel.

1.Idea 2.Sender 3.Encoding

4.Message 5.Noise 6.Channel/Medium

7.Receiver 8.Decoding 9.Feedback

The process of communication can be understood by given steps:

1. Idea :- 1.•Process of communication begins

when the source generates idea.

•Idea is the first component part of communication.

2.•There is an idea in the mind

of the sender this idea is in abstract form.

•It has no physical presence.

3. •The sender then attempts to present this idea in the commonly accepted codes.

2.Sender :- 1. •The generator of the idea or the communicator is considered as the sender.

2.•The sender tries to evaluate

these abstract thoughts or the idea to decide its communicability.

3.•The sender then attempts to

give these abstract thoughts a physical and concrete shape in the form of commonly accepted codes.

3. Encoding :- 1.•The process of coding the

abstract ideas in to commonly accepted human language is known as encoding.

2. •The process of encoding is shaped by the sender socio-cultural out-look.

3.•It is also modified by the

sender’s attitude ,ability, psyche, personality and philosophy.

4.Message :- 1. •The encoded idea is termed as message.

2.•An idea is abstract entity where

as message is the physical output derived from that ‘abstract entity’.

3.•A message can be some

information,ideas,feelings and appropriate way to transmit this message to the proposed receiver.

5.Noise :- 1.•In process of transmission of

message various distortions block the smooth flow of message transmission process.

•These distortions are called as “Noise”.

2.•Channel noise is understood as an

factor which interferes with the physic transmission of the message.

3.•SHANNOL and WEAVER

introduced this concept for the first time in study of communication process.

6. Channel /Medium :-

1.•The sender selects an appropriate

medium and channel for successful transmission of the message.

•Medium can be understood as method or mode of communication.

2.•It can be verbal or non-verbal.•A channel can be understood as

conductor of communication process.

3. •This medium and channel are obstructed by several factors which are considered as noise.

7.Receiver:- 1.• The recipient of the

message is called as receiver.

• According to aristotelian model, receiver is destination.

2.• The process of

interpretation is conditioned by receiver’s attitude,socio-cultural identity,psyche,personality and philosophy.

3.• The sender has to choose

words,symbols,gestures,signs,medium and channel which can acceptable in receiver’s socio-cultural,socio-political and psychological context.

8.Decoding:- 1.• The process of

interpretation of codes is called as decoding.

• Receiver decodes the message and gives meaning to it however the process of decoding upon ‘communicative competence’ of receiver.

2.• There can be difference

between ‘actual meaning ‘ of those codes.

• Therefore encoding and decoding are interdependent components. They have to share ‘common frame of reference’ for successful transmission of the message.

3. •In case of the absence of the common frame of reference ,there will be barriers to effective communication; which may result in to in-communicado or miscommunication.

9.Feedback:- 1. •The response given by the receiver to the sender is considered as feedback.•The sender needs response of the receiver in order to decide effectiveness of communication.

2. •Feedback plays a very vital role in the process of communication.•If the appropriate feedback is given by the receiver to the sender then the sender can modify his strategy of communication.

3. •The sender also get clues about which medium will facilitate the process of communication.•The receiver transmits the feedback choosing appropriate medium and channel to the receiver.

The receiver decodes the feedback and modifies,remodels,corrects.the message. During this stage encoder and receiver interchange their roles continuously and the process of communication results in to dynamic, Unending continuo's cycle.

Conclusion:-

Communication is a two way process in which the exchange of ideas links the sender and the

Receiver towards a mutually accepts direction.