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OPERATIONS DEPARTMENT DIVISION OF FINANCE AND ADMINISTRATION PROCESS IMPROVEMENT TO TRAVEL PROCEDURES

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Page 1: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

OPERATIONS DEPARTMENT DIVISION OF FINANCE AND ADMINISTRATION

PROCESS IMPROVEMENT TO TRAVEL PROCEDURES

Page 2: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Process Alignment with PeopleSoft 9.2CHANGES OVERVIEW

Streamline Workflow Approvals

Streamline number of required Travel Forms

Receipts at Departmental Level

Implementation of Standard Meal Rate for Domestic Travel

Frequent Traveler Card Program (Phase I October1, 2017 – Phase II FY19)

Travel Encumbrances for all expenses

Single Expense Report for travel expenses

Check out Fuel Card program for fleet only – not available for individual Car Rentals

Hotel Payments reimbursable or Frequent Traveler Card

CTP Booking Fee going away for individual travelers

Revision and updates to: Travel Policy Entertainment Policy One Card Program manual Expense Resource Guide

Page 3: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Streamline Workflow ApprovalsDomestic Travel (from 5 to 2)

Current Approval

1) Account / Project Manager

2) Supervisor

3) Division Head (over hotel allowable rate)

4) Tax Office required (certain e-types)

5) Travel Office

Streamlined Approval

1) Account / Project Manager

2) Travel Office

Supervisor’s approval in iTravel 24 Hour Passive approval

Page 4: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Workflow ApprovalsDomestic Travel (from 5 to 3)

Page 5: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Streamline Workflow ApprovalsForeign Travel (from 9 to 3)

Current Approval1) Project/Account Manager

2) Supervisor

3) Department Head

4) Dean/Director

5) Additional Approval (review for Division Head)

6) Division Head

7) Special Form Approval 1 (review for President’s approval)

8) President

9) Travel Office

Streamlined Approval

1) Project/Account Manager

2) Supervisor

3) Travel Office

Page 6: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Workflow ApprovalsForeign Travel (from 9 to 3)

Page 7: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Streamline Number of Required Travel Forms (from 8 to 4)

Current Forms

1) Travel Request Form - Domestic

2) Travel to Foreign Countries Request

3) Guest Lecturer Authorization Request

4) Credit Card Reconciliation Form

5) Inter-Campus Mileage Request

6) PDF Voucher

7) Travel Reimbursement

8) Change Order Form

Streamlined Forms

1) Travel Authorization

2) Foreign Travel Authorization Form

3) Single Expense Report

4) Credit Card Reconciliation Form (for Program Participants Only)

Page 8: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Reservations must be made in iTravel

Airfare A Prepayment will be made by UTRGV Corporate or Frequent Traveler card

Hotel Corporate or Frequent Traveler card will hold room reservation. Upon Check in Traveler will present credit card (personal or Frequent Traveler card) for room, tax and incidental payments

Car Rental Direct billed to UTRGV

Encumbrance of all estimated expenses including, meals, gas and incidentals using the iShop Travel Authorization form

Once trip ends submit the Single Expense Report based on actual expenses

Compliance with Policies and Procedures

Travel Overview Process

Page 9: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Business Travel needed

iTravel ReservationiShop Travel

Authorization

Travel Authorization is approved to complete PO

encumbrances

Trip takes place

A. Review of expenses and receipts

B. Submit Expense Report for reimbursable expenses

C. Traveler’s Certification

Payment is issued to Traveler

Travel Process Overview – Domestic Travel

Department/Traveler

Travel Office

Accounts Payable

Simultaneously

Page 10: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Business Travel needed

Reservation with contracted travel

agency

Foreign iShop Travel Authorization

Travel Reservation ticketed by the

Travel Office

Trip takes place

A. Review of expenses and receipts

B. Submit Expense Report for reimbursable expenses

C. Traveler’s Certification

Payment is issued to Traveler

Travel Process Overview – Foreign Travel

Department/Traveler

Travel Office

Accounts Payable

Page 11: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Account Manager’s Role & Responsibility on Travel Approval Process

• Assure compliance with Travel Policies and Procedures.

• Ensure Hotel limits are correct and allowed by the account paying for them.

• Ensure sufficient funds are available.

• Maintain required documentation for all Travel Expenses, excluding meals.

Page 12: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Meals and Receipts

Meals

The UTRGV standard daily meal rate for domestic travel is $60 – No receipts required

Breakfast $14

Lunch $17

Dinner $29

Conference provided meal(s) to be deducted from daily rate

Receipts

All Travel receipts for non-meal expenses should be kept at the departmental level. Request for reimbursement or payment must be submitted after the department has reviewed all expenses ensuring they are in compliance with UTRGV Policy.

Page 13: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Hotel Reservations

Allowable hotel Rates

Reservations must be made in iTravel

GSA Rates

Based on the daily allowable rate indicated on the gsa.gov website for the location and travel dates

Conference Rates

Allowed up to the Conference rate and based on any funding limitation for specific account source (i.e. grant accounts). If conference hotel is not available traveler is allowed to stay at a different hotel up to the conference rate amount.

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Page 16: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk
Page 17: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Payment Types in iShop formsDirect Bill:

When vendor will provide an invoice to UTRGV and cost should be Payable to the vendor (i.e. Hertz, Avis, EAN Holdings-Enterprise)

Hotels will no longer be Direct Bill/Prepaid

Reimbursable:

When travel cost is paid by the Traveler and it needs to be reimbursed

Traveler will now be reimbursed for lodging charges

Prepayment (Citibank)

For all expense lines that will be paid by UTRGV corporate credit card (i.e. airfare reservation in iTravel) or when paid with Frequent Traveler’s Citibank Credit card

Page 18: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Airfare reservations for 8 or more travelers may be made via the contracted travel agency’s group departments

Hotel reservations for groups may be paid by the UTRGV Travel Services Office using the university’s Corporate Credit Card

• Camps

• Mariachi

• Student travel

• FESTIBA

• HESTEC

• GME Program (Residency)

Group Reservations

Page 19: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Single Expense Report

Page 20: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Create Single Expense Report

1. Search for the Purchase Order

2. Under the Available Actions drop down menu select “Create Invoice” & Click “Go”

3. Assign a “Supplier Invoice No.” using the following format:a. REQb. Requisition numberc. Example: REQ12345678

4. Indicate the amounts and quantity of the actual expenses

5. Click “Save”

6. Click on the “Invoice” tab

7. Under the “General” section, click on the 2nd “Edit” button and check the box to indicate whether the PO can be “Finally Closed”

8. Click “Complete”

Page 21: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Search for the Purchase Order

Page 22: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Create the Expense ReportUnder the Available Actions drop down menu select “Create Invoice” & Click “Go”

Page 23: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Assign a Supplier Invoice Number

Use the following naming conventionfor assigning travel related invoices

a. REQ12345678b. Click “Save”.

Page 24: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Modifying and Saving Expense Report

1. Indicate the amounts and quantity of the actual expenses.

2. Click “Save”.

No attached receipts1

2

3

Page 25: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Indicate whether to Finally Close PO

1. Click on the “Invoice” tab.2. Under the “General” section, click on the 2nd

“Edit” button.3. Check the box to indicate whether the PO can

be “Finally Closed”.4. Click “Save”.

1

2

3

Page 26: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Complete

1. Click “Complete”.

1

Invoice will be routed to AP for review. Traveler will be reimbursed within seven days.

Page 27: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Existing Hotel Reservations with Encumbered funds (PO)

iTravel reservations:Credit Card authorization form (payment) will or has been submitted to the hotel. Traveler will

present personal credit card for incidental expenses only

Outside of iTravel:If requisition has been already reviewed by the Travel office the Credit Card authorization form

(payment) will or has been sent to the hotel. Traveler will present personal credit card for incidental expenses only.

Review your requisition comments for verification.

New reservations after October 1, 2017

When submitting the iShop Travel Authorization form indicate Traveler’s name as the supplier and “Reimbursable” as the payment type to encumber estimated hotel, meals and incidental expenses to be claimed via the Single Expense Report after the trip.

Transition Plan

Page 29: PROCESS IMPROVEMENT TO TRAVEL  · PDF filePROCESS IMPROVEMENT TO TRAVEL PROCEDURES. ... Travel Process Overview –Foreign Travel ... iTravel help desk

Travel Services Office

E-mail [email protected]

Phone 956-665-2612

Accounts Payable

E-mail [email protected]

Phone 956-665-4033

iTravel help desk

E-mail [email protected]

Phone 877-727-5188

Contact us