process audit and iso

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Audit Process Internal Audit Process & ISO Presented By - Sadaf Hublikar Quality Analyst

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Page 1: Process Audit and ISO

Audit ProcessInternal Audit Process & ISO

Presented By -Sadaf HublikarQuality Analyst

Page 2: Process Audit and ISO

Introduction An audit is an evaluation of a person,

organization, system, process, enterprise, project or product.

Audits are performed to ascertain the validity and reliability of information, also to provide an assessment of a system's internal control. The goal of an audit is to express an opinion of the person, organization or system in question, under evaluation based on work done on a test basis.

Page 3: Process Audit and ISO

What is an Internal Audit? Internal auditing is an independent, objective

assurance and consulting activity designed to add value and improve an organization's operations.

It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.

Page 4: Process Audit and ISO

ISO Standard As per ISO Standard Quality is defined as"The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs". 

Page 5: Process Audit and ISO

Latest ISO 9000 series

ISO9001:2008 is Quality management systems – Requirements

PreviousAdd latest Versions

ISO9004:2009 is Managing for the sustained success of an organization – A quality management approach

Page 6: Process Audit and ISO

Revised Quality Principle

5. Improvement

2. Leadership

7. RelationshipManagement

4. Process Approach

1.Customer Focus

6. Evidenced-Based decisionmaking

3. EngagementOf People

Quality Principles

Page 7: Process Audit and ISO

Purpose of Audits Detection

Protection

Prevention

Page 8: Process Audit and ISO

Objectives of Audit To provide assurance and reassurance. Implementation of any system developments Amendments to processes Formation of policies, procedures and controls Recommending actions to mitigate the risks arising Feedback and feed forward controls

Page 9: Process Audit and ISO

Internal Audit Framework Planning

Performing

Reporting

Page 10: Process Audit and ISO

Planning the Audit

Research Risk Assessment Audit Strategy Preliminary Survey

Policies and Procedures Inputs and Outputs Control Steps People

Page 11: Process Audit and ISO

Conti…Identify Issue or

ConcernWork plan

Identify Staff Form Audit team

Team Meeting

Identify Audit Requirements

Identify Objectives

Contact Auditee

Identify Type of Audit

Develop Expectations

Objectives ,Scope & Methodology

OSRS for each objective

Applicable Audit Standards

Engagement letter

Page 12: Process Audit and ISO

Performing Depending upon the audits to be

performed, Auditing Standards prescribe different requirements.

For example: In an operational audit, the audit team should test the compliance with applicable laws and regulations that is as per ISO standards.

Page 13: Process Audit and ISO

Data Collection & Analysis

Evidence

Working Papers -Schedules -Interviews -Observations

Analysis of Evidence

Developed Findings

Update QARS

Collect and Analyze information pertaining to objectives and subjective-Cause-Effect -Recommendation

Page 14: Process Audit and ISO

Reporting Auditing and Reporting are not separate

activities but represent a single integrated process.

Thus report is assembled and crafted into a cohesive and

comprehensive document after data collection and analysis is been done respectively.

Page 15: Process Audit and ISO

ProcedureTeam Meeting

Outline Draft Report

Write Draft Report Audit Manager Review

Independent Report Review

Process Draft Report

Process Final Report

Quality Control

Draft Report to Auditee

Auditee Written Comments

Auditee Comments Added

to ReportIssue Final Report

Page 16: Process Audit and ISO

Post Audit Evaluation Once the Final Report is issued, the audit

team perform a post audit evaluation to discuss the strength and weakness of audit and suggest

the ways to improve quality of future audit efforts.

Page 17: Process Audit and ISO

Conti..

Team MeetingDiscuss

Strength & Weakness

Develop Suggestion for Improvement

Staff DevelopmentAudit Quality and Timelines

Identify Audit Leads Work Plan Proposal

Page 18: Process Audit and ISO

Thank You