prince2 overview paradigm consulting group pcgi
DESCRIPTION
The Paradigm Consulting Group (PCGI) is an internationally accredited consulting organization specializing in project management and business analysis. This presentation is the first in a series that will provide an overview to project management concepts and internationally accepted best practices in the field project managementTRANSCRIPT
Projects IN Controlled Environments(PRINCE2)
An Overview of Cabinet Office’sBest Practice Methodology in
Project Management
Paradigm Consulting Group (PCGI)
Best Practice Presentation - Sep 18, 2014Presenters: Ashley Smidt, Thomas Coats, Lyle Knobbe
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 2
Agenda
• Projects IN Controlled Environments (Prince2)®: An Overview of Cabinet Office’s Best Practice Methodology– Introduction
– Prince2 Principles
– Prince2 Themes
– Prince2 Processes
• Our Presenters– Ashley Smidt, Thomas Coats, Lyle Knobbe
• Paradigm Consulting Group (PCGI)– About Us
– Accredited Consulting Organization (ACO)
– Best Practice Overview
– Cabinet Office Experience
– Organizational Reference
– Training Opportunities
– Contact Us & Questions
• Copyrights and Trademarks
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 3
BIG Picture Summary
PRINCE2 acts as a common language between all of
customers, users and suppliers, bringing these parties
together on the Project Board.
Although PRINCE2 doesn't include contract management
as such, it provides the necessary controls and boundaries
needed for everybody to work together within the limits of
any relevant contracts.
In addition, the Project Board provides support to the
project manager in making key decisions.
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 4
7 Principles - Summary
1. Continued Business Justification
2. Learn from Experience
3. Define Roles & Responsibilities
4. Manage by Stages
5. Manage by Exception
6. Focus on Products
7. Tailor to Suit the Project Environment
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 5
7 Principles - Details
1 Continued Business Justification 2 Learn from Experience
• Justifiable reason to start project – cost, risk, benefit
• Justification must remain valid throughout (even if changes are made)
• Business Case – desirable, viable, achievable
• Documented and approved in ‘Starting up a Project’
• Reviewed and refined by Project Board in ‘Initiating a Project’ & all stage boundaries
• If project can no longer be justified, project should be stopped
• In ‘Closing a Project’, assess results of project vs. expected benefits in Business Case
• Projects are unique and involve temporary teams
• Temporary teams may not have experienced this type of project
• ‘Starting Up a Project’: review previous/ similar projects –document lessons in ‘Daily Log’
• ‘Initiating a Project’: create ‘Lessons Log’– repository of lessons
• ‘Closing a Project’: create ‘Lessons Report’ – lessons that can be applied to future projects
• Lessons Report: What went well, badly, recommendations, events that caused deviations, how much effort used to create products, stats on issues and risks ...
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 6
7 Principles - Details
• People Part - Organization Chapter• Project teams: different priorities, objectives,
interests• Corporate Mgmt: commissions project,
identifies the Executive, defines tolerances, quality assurance
• Project Board = ‘Directing’• Primary stakeholders:• ‘Business’ investment = value for money• ‘Users’ gain intended benefits• ‘Suppliers’ deliver quality products• Overall direction of project: approves major
plans, approves completion of stages, ...• Project Manager = ‘Managing’ ensure project
produces required products on time, quality, scope, risk & benefit.
• Team Manager = ‘Delivering’ products on time, quality, cost. Doers
• Team Members = BA’s etc.• Communication Management Strategy
developed – means and frequency of communication – internal / external
3 Defined Roles & Responsibilities
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 7
7 Principles - Details
• Projects controlled on stage-by stage basis
• Minimum 2 stages: project initiation, closing a project
• Control points (stage boundaries) at major intervals
• Each end stage: review current stage, approve next Stage Plan, review updated Project Plan, update Benefit Review Plan, is Business Case still justifiable, acceptability of risks, decision whether to proceed
• High level Project Plan + detailed Stage Plan (current stage) –breaking the project into chunks for manageability
• Corporate Management defines project tolerances against 6 objectives– limits of delegated authority– Time, Cost, Quality, Scope, Risk,
Benefit
• Set controls so that if tolerances are forecast to be exceeded, they are immediately referred up to next management layer for decision on how to proceed
• Efficient use of Sr. Mgmt time without removing their control
4 Manage by Stages 5 Manage by Exception
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 8
7 Principles - Details
6 Focus on Products 7 Tailor to Suit the Project Environment• Quality Chapter
• Begin with the end in mind
• Output oriented not activity oriented
• Agree upon and define products (scope) prior to undertaking activities to produce them
• Identify/ Define all project products: Product Descriptions
• Product Descriptions: purpose, composition, derivation, format, quality criteria and quality method. This provides means to determine resource requirements, activity schedules..
• Track quality methods – quality control (quality register)
• PRINCE2 is a universal project management method
• Ensure the project management method relates to project environment
• Ensure project controls are based on the project’s scale, complexity, importance, capability and risk
• Project Initiation Document (PID) created in ‘Initiating a Project’ should state how the PRINCE2 method is being tailored for that project
• How much/ how little of the methodology do you need?
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 9
Themes
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 10
Theme: Business Case
10
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 11
Theme: Plans
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 12
Theme: Organization
• Three project interests as they relate to levels of project organization
Corporate or programme management
Directing
•Project Board … Executive, Senior User, Senior Supplier
Managing
• Project Manager
Delivering
• Team Manager
Business
SupplierUser
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 13
Theme: Quality
• What is it?– Product’s ability to meet requirements
• Quality Management– Quality Planning– Quality Control– Quality Assurance
• Twists– Project assurance vs. quality assurance– Centrality of PRODUCT DESCRIPTIONS
• Project Product Description• Product Description
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 14
Theme: Plans
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 15
Plans – Planning Levels
Corporate or Programme Plan
(Initiation)Stage Plan
Project Plan
(Delivery)Stage Plans
Team Plans
Exception Plans
(as necessary)
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 16
Plans – Approach to Plans
Design the Plan
Define and analyze products
Identify activities and dependencies
Prepare estimates
Prepare schedule and document the plan
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 17
• What is it?– Risk … an uncertain event or set of events that, should it occur, will
have an effect on the achievement of objectives.
• Risk Perspectives– Strategic…programme…project…operational
• Risk Management– Identification– Assessment– Control
• Threats … Opportunities and their responses– Avoid … Reduce … Fallback … Transfer … Share .. Accept– Exploit … Enhance … Share … Reject
Risks
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 18
Theme: Change
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 19
Change – Issue and Change Control
Project Board / Change Authority
Daily Log or Issue Register / Issue Report
Capture
Examine
Propose
Decide
Implement
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 20
Theme: Progress
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 21
Progress – Tolerance Areas
Time
Cost
Scope
Risk
Quality
Benefits
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 22
Progress – Delegating Tolerance & Reporting Actual\Forecast Progress
Corporate or programme
management
… sets PROJECT tolerances
Project Board
…. sets STAGE tolerances
Project Manager
… sets WORK PACKAGE tolerances
Team Manager
… reports WORK PACKAGE
progress/issues
Project Manager… reports STAGE
progress / exceptions
Project Board
… reports PROJECT progress / exceptions
Corporate or programme
management
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 23
Processes - Summary
23
7 Processes
1. Starting up a Project
2. Directing a Project
3. Initiating a Project
4. Controlling a Stage
5. Managing Product Delivery
6. Managing a Stage Boundary
7. Closing a Project
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 24
Processes - Details
24
1 Starting Up A Project 2 Directing A Project
• Ensure prerequisites for initiating a project are in place
– Information for decision making
– Key Roles and Responsibilities allocated
– Foundation for detailed planning is available
• Activities
– Appoint Executive and PM
– Review previous lessons
– Appoint the PM team
– Prepare outline business case
– Select project approach and create project brief
– Plan the initiation stage
• Enables Project Board to be accountable for success
• Activities
– Authorize Initiation
– Authorize the project
– Authorize Stage or Exception Plan
– Give ad hoc direction
– Authorize project closure
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 25
Processes - Details
3 Initiating A Project 4 Controlling A Stage
• Establish a solid foundation
• Activities
– Prepare Strategy s for: Risk Management, Configuration Management, Communication Management
– Set up project controls
– Create the Project Plan
– Refine the Business Case
– Assemble the project initiation documentation (PID)
• Assign, monitor, deal with issues, report progress
• Activities
– Authorize, review and receive completed work packages
– Review and report stage statuses/highlights
– Capture and examine issues and risks
– Escalate issues and risks
– Take corrective action
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 26
Processes - Details
26
5 Managing Product Delivery 6 Managing A Stage Boundary
• Control link between PM and Team Manager
• Activities
– Accept work package
– Execute work package
– Deliver work package
• Enables Project Board to review current stage, approve next stage, confirm business justification
• Activities
– Plan the next stage
– Update Project Plan
– Update Business Case
– Report stage end
– Product Exception Plan
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 27
Processes - Details
27
7 Closing A Project
• Fixed point for product acceptance and measure against objectives
• Activities
– Prepare planned closure
– Prepare premature closure
– Hand over products
– Evaluate project
– Recommend project closure
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Our Presenters
28
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 29
Ashley Smidt
• Ashley’s experience spans through account management, sales, marketing, business development and customer relationship management in the IT industry. Her exceptional ability to understand customer initiatives and provide solutions to meet their goals and objectives has enabled her to act in diverse roles: Business Analyst, Project Advisor and Business Development.
• Can be reached at:
– Email: [email protected]
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 30
Thomas Coats
• Thomas is a business analyst with over 25 years of business and IT project experience with a passion for ensuring IT solutions address underlying business issues and problems. Over the course of his career he has honed his skill set and wide ranging experience in diverse roles: business analyst, project manager, organizational change management consultant, and financial analyst.
• Can be reached at:
– Email: [email protected]
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 31
Lyle Knobbe
31
• Lyle is a senior consultant in program and project management, with a proven track record of successfully managing many corporate wide technical, application and business process projects. He has strong leadership skills, this enables him to establish high performing project teams. Lyle was one of 46 founding members of the PMI South Saskatchewan Chapter and remains active member today.
• Can be reached at:
– Email: [email protected]
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) About Us
32
• Within the Paradigm Consulting Group (PCGI) offices in Regina and Winnipeg, we employ over 110 staff.
• We offer our customers a wide range of IT and business consulting services.
• Our experience spans customers within several industries, with particular expertise in Healthcare, Insurance, and the Public Sector.
Winnipegwww.pcgi.mb.ca
Reginawww.paradigm.sk.ca
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) Accredited Consulting Organization
33
• We have been awarded the Accredited Consulting Organization (ACO) designation in Project, Program and Portfolio Management!
– Only the second organization in North America.
• To achieve this designation, ACOs have:– Undergone rigorous assessments by a large international
organization– Proven their knowledge, experience and communication skills– Achieved high examination scores and passed multiple product
knowledge interviews– Undergone multiple client references
• Which means….– ACOs offer superior standards of consulting services– The robust accreditation process provides assurance that their
advice is valid and trustworthy!
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI)–Accredited Consulting Organization
34
• How can this benefit you?
– ACOs have exclusive access to assess organizations using the P3M3 Assessment Tool for:
• Portfolio, Program & Project Management Maturity Model (P3M3 ®)
• PRINCE2® Maturity Model
– An assessment will benchmark your program, project and risk management processes and will get you on the right course to ensure the full value of the project is achieved AND sustained.
– An assessment is invaluable whether you are:• in the early planning stages of a new initiative, or
• struggling in the latter stages of an implementation
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) Best Practices
• Paradigm’s Best Practices provide:– an opportunity for our consultants to share experience and
insight.
– strengthening the Paradigm culture and promoting personal and professional growth.
• Best Practices meetings occur weekly and offer an opportunity to connect with team members and clients from other work sites.
• Sharing knowledge and training opportunities within our diverse team helps strengthen Paradigm employees and benefits our clients.
35
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) Cabinet Office Experience
• We have consultants with the following Cabinet Office certifications.
– PRINCE2® (Project Management)
– MSP® (Programme Management)
– MOP® (Portfolio Management)
– P3O® (Project, Programme, and Portfolio Offices)
– M_o_R® (Risk Management)
• We value and encourage continuing learning and certifications, we can proudly state that we have most PRINCE2® practitioners than any other organization in Canada!
36
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) Organizational Reference
The Paradigm Consulting Group’s depth of consulting expertise in the area of Project, Programme and Portfolio Management Best
Practices is the strongest in Canada.
Their Accredited Consulting Organization designation and over 90 certifications among their consulting staff demonstrates this
expertise.
With their depth of experience in PRINCE2, Managing Successful Programs and Management of Portfolios with numerous clients in
Western Canada, Paradigm is a proven and respected leader in this rapidly expanding field.
David Smyth
Marketing Manager, Canada
APMG International
37
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) Cabinet Office Training Opportunities
• Paradigm partners with an accredited training organization (Advantage Learning) to offer accredited training in PRINCE2®, MSP®, P3O®, M_o_R®and MOP®, as well as Agile Project Management.
38
• Our trainers have years of real life project and programme management experience.
• We offer a small class format to verify participants understanding of the content and progress prior to the course exams.
• All courses are independent of each other and there are no prerequisites for any class.
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) Cabinet Office Training
39
Contact us at [email protected] for training dates and course information or to register for any of our courses:
– PRINCE2®
– MSP®
– P3O®
– M_o_R®
– MOP®
– Agile Project Management
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) Contact Us
40
To learn more about us:
• Winnipeg:– Internet: http://pcgi.mb.ca/
– LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
– Twitter: https://twitter.com/PCGI
• Regina:– Internet: http://paradigm.sk.ca/
– LinkedIn: http://www.linkedin.com/company/paradigm-consulting-group
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Paradigm Consulting Group (PCGI) Questions?
41
If you have any questions about howPCGI can assist your organization, please contact:
Ken Howell, Registered ACO Consultant, PRINCE2\MOP\P3O Practitioner certified, PMP
Executive Partner
Paradigm Consulting Group (PCGI)
[email protected] or [email protected]
204-999-8555
Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI
LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services
Copyrights and Trademarks
All diagrams produced by Cabinet Office and Office of Government Commerce.
PRINCE2®, M_o_R®, MSP®, P3O®, MSP®, MoV® and MoP® are registered trademarks of AXELOS Limited.
All AXELOS Limited product training courses are offered by Advantage Learning UK, an ATO of AXELOS Limited.
Copyright © 2014 All rights reserved.
Reproduction or reuse of this material is strictly prohibited without prior written approval and consent of the Paradigm Consulting Group (PCGI).
42