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BT Training Solutions Training Events Schedule - Belfast - Dublin January 2016 - October 2016 Belfast: 028 90 212490 Dublin: 00 353 1 432 4200

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Page 1: PRINCE2 Agile

www.facebook.com/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

BT Training SolutionsTraining Events Schedule - Belfast - Dublin

January 2016 - October 2016

Belfast: 028 90 212490 Dublin: 00 353 1 432 4200

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

BT Tech ED Spring 2016

Save the Date: April 15th

BT Training Solutions are proud to announce BT Tech ED 2016.

BT Tech ED will be a series of free seminars covering the latest hot topics in IT Infrastructure and IT Security, on the 15th April.

If this is something that you’d be interested in attending, drop us a line using any of the following:

Email : [email protected]

Phone: 02890212490

On Twitter: @BT_Training

On Facebook: facebook.com/BTTrainingSolutions

On LinkedIn: linkedin.com/company/bt-training-solutions

OUR MOST POPULAR CERTIFICATION PATHS ARE:Fast Track to MCSA 2012: Our Fast Track course is an accelerated delivery of 2 core Windows server 2012 courses in 5 days - Installing and Configuring Windows Server 2012,

and Administering Windows Server 2012.

In conjunction with course M20412 Configuring Advanced Windows Server 2012, these 2 courses provide the skills and knowledge necessary to implement a core Windows Server 2012 Infrastructure in an existing enterprise environment.

The two courses collectively cover implementing, managing, maintaining and provisioning services and infrastructure in a Windows Server 2012 environment.

Our Fast Track course primarily covers the initial implementation, configuration and administration of those core services, such as Active Directory Domain Services, networking services and initial Hyper-V configuration.

These courses map to the70-410, 70-411 and 70-412 exams (MCSA Windows Server 2012) and deliver the MCSA Windows Server 2012 in 10 days training, as opposed to 15 days.

NEXT PUBLIC SCHEDULE DATES FOR 20410/11 (FAST TRACK): 25th January7th March9th May22nd August10th October

NEXT PUBLIC SCHEDULE DATES FOR 20412: 22nd September20th January14th November

Microsoft Official Courses On-Demand (MOC On-Demand) Microsoft Official Courses On-Demand combines high-quality video, reading, live hands-on labs and knowledge checks in a self-paced format. Now, you can build skills on Microsoft technologies as your schedule allows—all at once or five minutes at a time. The modular, self-directed course structure adapts to your learning needs and learning style. MOC On-Demand is brought to you by the people who write the software, and is only available through certified Microsoft Learning Partners.

Coming January 2016 Microsoft Official

Courses On-Demand (MOC On-Demand)

Course Title MOC MOC On-Demand

20411 Administering Windows Server 2012 Office course material from Microsoft X X

20412 Configuring Advanced Windows Server 2012 Services Guided Learning X X20462 Administering Microsoft SQL Serve Databases Microsoft Labs Online X X20417 Upgrading Your Skills to MCSA Windows Server 2012 Knowledge Checks X X10747 Administering System Centre 2012 Configuration Manager Available via Learning Partner X X10961 Automating Administration With Windows PowerShel Live instructor X20410 Installing and Configuring Windows Server 2012 Hard-copy Course Kit X20331 Core Solutions of Microsoft SharePoint Server 2013 Localized X20483 Programming in C# Self-paced X20413 Designing and implementing a Server Infrastructure Instructional videos X20341 Core Solutions of Exchange Server 2013 Modular course structure X

20453 Implementing a Data Warehouse with Microsoft SQL Available 24x7 X

Server Accessible from anywhere X

20 additional titles are being released in the first half of CY2016

BT Training Solutions is an official provider of Microsoft Training on Demand Learning. Microsoft Training On Demand can only be purchased through official Microsoft Training Partners.

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutionsMICROSOFT

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Windows 10 courses releasedWindows has very recently relased a series of 3 Windows 10 courses with a new Windows 10 Microsoft certification. The courses focus on Installing, Deploying, Supporting and Troubleshooting Windows 10 clients in the Enterprise.

The course are:

• M20697-1 Installing and configuring Windows 10 • Belfast: 22nd Feb, 27th June, 19th Sept • Dublin: 9th May, 12th Sept

• M20697-2 Deploying and Managing Windows 10 using Enterprise Services • Belfast: 7th March, 16 May, 10th Oct • Dublin: 20th June

• M10982 Supporting and Troubleshooting Windows 10 • Belfast: 15th Feb, 23rd May, 5th Sept

Both M20697 courses (-1 and -2) map to the Windows 10 exam 70-697 Configuring Windows 10 Devices.

Incidentally, if you earned an MSCA: Windows 8 certificaton between February 15, 2015 and May 31, 2015, you can take Exam 70-697 for free. Contact Pearson Vue for details how to claim.

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

MICROSOFT VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

Sharepoint                  

M20331 Core Solutions of Microsoft SharePoint Server 2013 Belfast 5 1 6 5

M20331 Core Solutions of Microsoft SharePoint Server 2013 Dublin 5 7 13 8

M20332 Advanced Solutions of Microsoft SharePoint Server 2013 Belfast 5 7 3

M20332 Advanced Solutions of Microsoft SharePoint Server 2013 Dublin 5 29 26

M55035 MS SharePoint Server 2013 for Site Owner Power User Belfast 3 9 21

M55029 Introduction to SharePoint 2013 for Collaboration and Document Belfast 1 8 27 26

M55029 Introduction to SharePoint 2013 for Collaboration and Document Dublin 1 23 30

M10174 Configuring and Managing MS SharePoint 2010 Dublin 5 11 10

M10231 Designing and Deploying MS SharePoint 2010 Belfast 5 13

M10231 Designing and Deploying MS SharePoint 2011 Dublin 5 30 17

M10175 Microsoft SharePoint 2010 Developer Belfast 5 5

M10175 Microsoft SharePoint 2010 Developer Dublin 5 7 5

M50470 SharePoint 2010 for Power Users Belfast 1 21 22

M50470 SharePoint 2010 for Power Users Dublin 1 23

Windows 8

M20687A Configuring Windows 8.1 Belfast 5 15 18

M20687A Configuring Windows 8.1 Dublin 5 20

M20688A Supporting Windows 8.1 Belfast 5 7 22

M20688A Supporting Windows 8.1 Dublin 5 9 12

Windows 10

M20697-1 Installing and Configuring Windows 10 Belfast 5 22 27 19

M20697-1 Installing and Configuring Windows 10 Dublin 5 9 12

M20697-2 Deploying and Managing Windows 10 using Enterprise Services Belfast 5 7 16 10

M20697-2 Deploying and Managing Windows 10 using Enterprise Services Dublin 5 20

M10982 Supporting and Troubleshooting Windows 10 Belfast 5 15 23 5

M10982 Supporting and Troubleshooting Windows 10 Dublin 5 11 15

Windows Server 2012

M20410/1 Accelerated Installing, Configuring and Administering Windows Server 2012 - Belfast 5 25 7 9 22 10

M20410/1 Accelerated Installing, Configuring and Administering Windows Server 2012 - Dublin 5 22 16 8

M20410A Installing and Configuring Windows Server 2012 Belfast 5 11 12

M20410A Installing and Configuring Windows Server 2012 Dublin 5 1 22

M20411A Administering Windows Server 2012 Belfast 5 16

M20411A Administering Windows Server 2012 Dublin 5 22

M20412A Configuring Advanced Windows Server 2012 Services Belfast 5 22 20

M20412A Configuring Advanced Windows Server 2012 Services Dublin 5 18 5

M20413C Designing and Implementing a Server Infrastructure Belfast 5 14

M20413C Designing and Implementing a Server Infrastructure Dublin 5 12

M20414C Implementing an Advanced Server Infrastructure Belfast 5 4

M20415B Implementing a Desktop Infrastructure Belfast 5 7

M20415B Implementing a Desktop Infrastructure Dublin 5 13

M20416B Implementing a Desktop Application Environment Belfast 5 15

M20417A Upgrading your skills to MCSA Windows Server 2012 Belfast 5 25 10

M20417A Upgrading your skills to MCSA Windows Server 2012 Dublin 5 13

Microsoft SQL Server

M20461 Querying Microsoft SQL Server 2014 Belfast 5 14

M20461 Querying Microsoft SQL Server 2014 Dublin 5 7 24

M20462 Administrating Microsoft SQL Server 2014 Databases Belfast 5 7 6 10

M20462 Administrating Microsoft SQL Server 2014 Databases Dublin 5 15 26

M20463 Implementing a Data Warehouse with MS SQL Server Belfast 5 8 20

M20463 Implementing a Data Warehouse with MS SQL Server Dublin 5 9

M20464 Developing Microsoft SQL Server 2014 Databases Belfast 5 8 15

M20464 Developing Microsoft SQL Server 2014 Databases Dublin 5 7 5

M20466 Implementing Data Models and Reports with Microsoft® SQL Server® Belfast 5 29 24

M20466 Implementing Data Models and Reports with Microsoft® SQL Server® Dublin 5 29 17

M55119 SQL Server 2012 Reporting Services Belfast 3 14 16 15

M55119 SQL Server 2012 Reporting Services Dublin 3 15 4

M40008 Updating your Database Skills to Microsoft SQL Server 2012 Belfast 3 22

M40008 Updating your Database Skills to Microsoft SQL Server 2012 Dublin 3 13

M55120A Quick Microsoft SQL Server 2012-14 Integration Services Belfast 2 11 4 4

M55124A Quick Microsoft SQL Server 2012-14 Reporting Services Belfast 2 13 6 6

M55125A Quick Microsoft SQL Server 2012-14 Analysis Services Belfast 2

M20462 Administrating Microsoft SQL Server 2014 Databases Belfast 5 7 6 10

MICROSOFT CONTD. VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

M20462 Administrating Microsoft SQL Server 2014 Databases Dublin 5 15 26

M40009 Updating your Business Intelligence Skills to Microsoft SQL Server 2012 Belfast 3 7 8

M40009 Updating your Business Intelligence Skills to Microsoft SQL Server 2012 Dublin 3 22 26

Windows System Centre

M10750A Monitoring and Operating a Private Cloud with System Centre 2012 Belfast 5 7 15

M10750A Monitoring and Operating a Private Cloud with System Centre 2012 Dublin 5 8 24

M10751A Configuring and Deploying a Private Cloud with System Centre 2012 Belfast 5 11

M10751A Configuring and Deploying a Private Cloud with System Centre 2012 Dublin 5 12

M10964B Cloud & Datacenter Monitoring with System Center Operations Manager Belfast 5 3

M10964B Cloud & Datacenter Monitoring with System Center Operations Manager Dublin 5 8

M10965B IT Service Management with System Center Service Manager Belfast 5 25

M55004A Installing & Configuring SCOM 2012 Belfast 5 9

M55004A Installing & Configuring SCOM 2012 Dublin 5 15

Microsoft Azure

M20532B Developing Microsoft Azure Soutions Belfast 5 15 15

M20532B Developing Microsoft Azure Soutions Dublin 5 7 20 24

M20533B Implementing Microsoft Azure Infrastructure Solutions Belfast 5 16 5

M20533B Implementing Microsoft Azure Infrastructure Solutions Dublin 5 7 13

Microsoft Exchange Server

M20341A Core Solutions of Microsoft Exchange Server 2013 Belfast 5 18 7 20 24

M20341A Core Solutions of Microsoft Exchange Server 2013 Dublin 5 15 22

M20342A Advanced Solutions of Microsoft Exchange Server 2013 Belfast 5 23 3

M20342A Advanced Solutions of Microsoft Exchange Server 2013 Dublin 5 7

M10135 Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 Belfast 5 22 20

M10135 Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 Dublin 5 16

Microsoft Skype for Business Server / Lync Server

M20334A Core Solutions of Microsoft Skype for Business 2015 Belfast 5 11 15

M20334A Core Solutions of Microsoft Skype for Business 2015 Dublin 5 13

M20336A Core Solutions of Microsoft Lync Server 2013 Belfast 5 22 16 24

M20336A Core Solutions of Microsoft Lync Server 2013 Dublin 5 11 15

M20337A Enterprise Voice & Online Services with Microsoft Lync Server 2013 Belfast 5 16

M20337A Enterprise Voice & Online Services with Microsoft Lync Server 2013 Dublin 5 15

M55070 Lync 2013 Depth Support Engineer Course Belfast 5 20

M55070 Lync 2013 Depth Support Engineer Course Dublin 5 18 10

Microsoft Development

M20480 Programming in HTML5 with JavaScript and CSS3 Belfast 5 8 16 19

M20480 Programming in HTML5 with JavaScript and CSS3 Dublin 5 11 10

M20468 Developing ASP.NET MVC 4 Web Applications Belfast 5 11 15

M20468 Developing ASP.NET MVC 4 Web Applications Dublin 5 7 12

M20497 Software Testing with Visual Studio® 2013 Belfast 2 21 22

ASPVB10 ASP .NET Using Visual Basic 2010 Belfast 3 13

ASPVB10 ASP .NET Using Visual Basic 2010 Dublin 3 18 3

M10265A Developing Data Access Solutions with Microsoft Visual Studio 2010 Belfast 5 4

M10264 Developing Web Applications with Visual Studio 2010 Belfast 5 13

M10263 Developing Windows Communication Foundation Solutions with Microsoft Visual Studio 2010 Belfast 5 12

M10267 Introduction to Web Development with Visual Studio 2010 Belfast 5 7 4

M20483 Programming in C# with Visual Studio 2012 on Windows 8 Belfast 5 11 26

M20483 Programming in C# with Visual Studio 2012 on Windows 8 Dublin 5 9 17

M10266 Programming in C# with Visual Studio 2010 Belfast 5 29 22

M10266 Programming in C# with Visual Studio 2010 Dublin 5 18 19

COMPTIA

COMPA+ A+ Accelerated Hardware & Software Support Skills Belfast 5 25 18 22

COMPA+ A+ Accelerated Hardware & Software Support Skills Dublin 5 11 10

COMPN+ Network + Support Skills Belfast 5 7 13 19

COMPN+ Network + Support Skills Dublin 5 18

Virtualisation

M10324 Implementing and Managing Microsoft DesktopVirtualization Belfast 5 18 24

M10324 Implementing and Managing Microsoft DesktopVirtualization Dublin 5 7 19

M10215 Implementing and Managing Microsoft Server Virtualization Belfast 5 7 4

M10215 Implementing and Managing Microsoft Server Virtualization Dublin 5 25 24

M20409 Server Virtualization with Windows Server Hyper-V and System Center Belfast 5 16 15

VMW005 VMWare vSphere 6 Install, Configure, Manage Belfast 5 7

VMW005 VMWare vSphere 6 Install, Configure, Manage Dublin 5 25 8

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

PRINCE2 is a de facto standard developed and used extensively by the UK government and is widely recognized and used in the private sector, both in the UK and internationally. It embodies established and proven best practice in project management.

PRINCE2 IS A FLEXIBLE METHOD AND IS AIMED AT ALL TYPES OF PROJECTS.

95% pass rate for PRINCE2 Foundation

90% pass rate for PRINCE2 Practitioner

Managing Successful Programmes (MSP®) was developed as a best practice guide on Programme Management. The guide comprises a set of Principles and a set of Processes for use when managing a programme. MSP represents proven programme management best practice in the successful delivery of transformational change through the application of programme management.

PMF is designed to give delegates a practical introduction to the concepts and principles of managing projects. Participants will gain practical experience in proven techniques and discover a range of valuable, practical tools that will contribute to the successful delivery of their projects.

MS project is a tool that assists Project Managers and administrators in developing plans, assigning resources to tasks, tracking progress and analysing workloads. This course is designed to ensure Project Managers get the best from this software.

ITIL is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors

internationally.

Much like an extension module to PRINCE2, AXELOS has developed new guidance to bring the worlds of PRINCE2 and AGILE together, combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2.

IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.

Professional Best Practice  VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

Agile

AGILE-P Agile Practitioner Belfast 2 23 22 26

AGILE-P Agile Practitioner Dublin 2 21 10

AGI-SCR Professional Scrum Master Belfast 2 11 19 22

AGI-SCR Professional Scrum Master Dublin 2 25 12 11

AGI-PSM1 Professional Scrum Master + 1 Day Estimating & Planning Belfast 3 10 18 21

AGI-PSM1 Professional Scrum Master + 1 Day Estimating & Planning Dublin 3 Call For Details

AGI-USW Agile - User Story Workshop Belfast 1 10 18 21

AGI-USW Agile - User Story Workshop Dublin 1 4 6

Project Management

PRINCE2 Managing Successful Projects with PRINCE2 ® (Foundation and Practitioner Certification) Belfast 5 25 22 21 11 16 27 8 19 31

PRINCE2 Managing Successful Projects with PRINCE2 ® (Foundation and Practitioner Certification) Dublin 5 21 30 25 17

PR2AG PRINCE2 Agile Belfast 3 29 23 15

PRMOR M_o_R® Management of Risk Belfast 5 15 15

PRMOR M_o_R® Management of Risk Dublin 5 Call For Details

PRPRG Managing Successful Programmes Foundation & Practitioner(MSP®) Belfast 5 15 20 10

PRPRG Managing Successful Programmes Foundation & Practitioner(MSP®) Dublin 5 4

PMP Project Management Professional (PMI) 4 + 1 Belfast 4 9

PMP Project Management Professional (PMI) 4 + 1 Dublin 4 25 5

SSI051 Cyber Security Foundation Dublin 3 25 22 11 30

SSI052 Cyber Security Practitioner Dublin 2 28 25 14 2

ISEB

PRITIL ITIL®Version 3 Service Mgt Foundation Course Belfast 3 27 21 1 27 3

PRITIL ITIL®Version 3 Service Mgt Foundation Course Dublin 3 14 3 10 26

PRITILSO ITIL® Lifecycle - Service Operation Belfast 3 25

PRITILSO ITIL® Lifecycle - Service Operation Dublin 3 15 18 14

PRITILSS ITIL® Lifecycle - Service Strategy Belfast 3 3

PRITILSS ITIL® Lifecycle - Service Strategy Dublin 3 11 18 12

PRITILST ITIL ® Service Transition Belfast 3 24 17

PRITILST ITIL ® Service Transition Dublin 3 10 22 21

PRITILDT ITIL® Bootcamp - Design and Transition Belfast 5 22 20

PRITILDT ITIL® Bootcamp - Design and Transition Dublin 5 25 12

PRITILM ITIL®- IT Service Managers Certificate Belfast 5 Call For Details

PRITILM ITIL®- IT Service Managers Certificate Dublin 5 Call For Details

PRITILML ITIL® Managing Across the Lifecycle Belfast 5 11 22

PRITILML ITIL® Managing Across the Lifecycle Dublin 5 7 3

PRITICSI ITIL® Lifecycle - Continual Service Improvement Belfast 3 1 24

PRITICSI ITIL® Lifecycle - Continual Service Improvement Dublin 3 7 4 19

PRITILTO ITIL ® Lifecycle Bootcamp Transition and Operations Belfast 5 16

PRITILTO ITIL ® Lifecycle Bootcamp Transition and Operations Dublin 5 18

PRITISD ITIL® Lifecycle - Service Design Belfast 3 22

PRITISD ITIL® Lifecycle - Service Design Dublin 3 7 7

PRITLLSD ITIL ® Lifecycle Bootcamp Strategy & Design Belfast 5 22

PRITLLSD ITIL ® Lifecycle Bootcamp Strategy & Design Dublin 5 13

PRITLPPO ITIL® Capability - Planning, Protection and Optimisation Belfast 5 18

PRITLPPO ITIL® Capability - Planning, Protection and Optimisation Dublin 5 Call For Details

PRITLLSD ITIL Lifecycle Bootcamp Strategy & Design Dublin 5 15 23

PRITLOSA ITIL® Capability - Operational Support and Analysis Belfast 5 Call For Details

PRITLOSA ITIL® Capability - Operational Support and Analysis Dublin 5 Call For Details

PRITILSOA ITIL® Capability - Service, Offerings and Agreements Belfast 5 Call For Details

PRITILSOA ITIL® Capability - Service, Offerings and Agreements Dublin 5 Call For Details

PRITIRCV ITIL® Capability - Release, Control and Validation Belfast 5 Call For Details

PRITIRCV ITIL® Capability - Release, Control and Validation Dublin 5 Call For Details

PRITLPPO ITIL® Capability - Planning, Protection and Optimisation Belfast 5 1 2

PRITLPPO ITIL® Capability - Planning, Protection and Optimisation Dublin 5 13 26

PMF

PRINCE

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

Much like an extension module to PRINCE2, AXELOS has developed new guidance to bring the worlds of PRINCE2 and Agile together, combining the flexibility and responsiveness of Agile with the clearly defined framework of

PRINCE2

Benefits of PRINCE2 Agile:- Allows projects and managers to focus on both management and delivery

- Enables you to scale work to your precise requirements- Will work with any established Agile approach

- It is a collaboratively-built programme that is corporate friendly

What’s Involved?3 day classroom led course with a mixture of input and practical sessions, delivered by an APM Group approved trainer. You must be a PRINCE2 Practitioner and hold a valid

certificate at the time of attending the course and exam.

Introductory Offer Price:£995 plus VAT (RRP £1195 plus VAT)

Includes 2.5 hr open book Exam

Course Dates:Belfast 29th Feb, 23rdMay, 15th Aug

Dublin 22nd Feb, 7th Mar

Book your place today! Call on 02890212490

or email: [email protected]

We though you might be interested in attending

PRINCE2 AGILE

Time to get Agile!Kick –Start Programme 2016

The ability to adapt is embodied in the way people behave and make decisions in the workplace. Adaptive agile strategy requires transparency and facts. Today, businesses often need to implement change faster than traditional management can accomodate.

Senior ExecutiveOverview Session

1/2 Day

This interactive session focuses on managing risk, ability to deliver, business agility and what this really means for your organisation, it’s impact on ROI and

time to market.

This workshop is designed to give delegates all the necessary information needed in order to take the

recognised Professional Scrum Master™certification via Scrum.org.

Professional Scrum Master

Belfast - 25th Aug, 27th Oct Dublin - 24th Nov, 8th Dec

Much like an extension module to PRINCE2, AXELOS has developed new guidance to bring the worlds of

PRINCE2 and AGILE together, combining the flexibility and responsiveness of Agile with the clearly defined

framework of PRINCE2.

PRINCE2Agile

Belfast - 29th Feb, 23rd May, 15th Aug Dublin - 22nd Feb, 7th Mar

This workshop provides a clear and solid insight into what User Stories are, how to write them effectively

and look into the use of user role modelling to write the all important initial User Stories for a project.

User Story Workshop

1 Day

Belfast - 28th Sep Dublin - 26th Oct

This one day workshop teaches delegates the skills to use in planning and evidence-based decision making

with the aim of improving predictability.

Estimateand

PlanningBelfast - 27th Aug, 29th Oct, 10th Dec Dublin - 26th Nov

10 11

Agile&

PRINCE2 Agile

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

Many organizations are cyber compliant these days. But cyber compliance doesn’t mean an organization is cyber secure or cyber resilient. There are some alarming new numbers about cyber security breaches:

• Human error is involved in more than 95% of security incidents (IBM ‘2014 Cyber Security Intelligence Index’ report)

• 50% of people open and click on phishing emails within an hour of receiving them (Verizon ‘2015 Data breach investigations’ report)

• 205 days: the average length of time between an initial cyber security compromise and when the victim discovers the attack (Mandiant)

What does real cyber security look like? Its foundation is cyber resilience. Cyber resilience demands a whole system approach that depends upon your people just as much as your technology.

To instil cyber resilience in your whole organizational culture, you need RESILIA™ Cyber Resilience Best Practice training launched by AXELOS,

the owner of Global Best Practices including ITIL.

The purpose of the foundation and practitioner qualifications is to understand how decisions impact good/bad cyber resilience. It has a comprehensive approach across all areas and teaches individuals how to make good cyber resilience an efficient part of business and operational management.

Who should attend Resilia ™ Training ?

The qualification is aimed at professionals with responsibility for IT and security functions or risk and compliance operations within an organization.

Other core business areas including HR, Finance, Procurement, Operations and Marketing, will also benefit from having cyber resilience expertise within their teams, often including a local champion or mentor for all staff to refer to.

BT Training Solutions are the first training provider in Northern Ireland to offer Resilia ™ Foundation and Practitioner training on their public

schedule.

RESILIA ™ Foundation: Belfast 18th April, Dublin 1st July

RESILIA ™ Practitioner: Belfast 21st April, Dublin 4th July

Call 02890212490 or 00353 1 4324200 to book.

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Wireshark Network Traffic Analysis Come and join us on the next run of Wireshark in Belfast on the 4th April !

After our successful seminars and follow up courses in Belfast and Dublin make this year the year you finally get to grips with what’s really going on inside your network !

The Wireshark Network Traffic Analysis course will introduce the major concepts of the effective use of Wireshark as a practical tool for network analysis and will drill down into Wireshark® and TCP/IP communications analysis.

Delivered by Sean Hanna , a GRC & Cyber Warfare Consultant with a broad range of experience in security auditing, penetration testing, incident handling and security training, this course has been designed to cover the gaps in networking knowledge that a lot of our network professional customers are telling us they would be interested in drilling down into.

This course is very hands on, and maps directly to the WIRESHARK CERTIFIED NETWORK ANALYST EXAM.

Belfast: 4th April, 5th Sept Dublin: 9th Feb

SECURITY - INDUSTRY VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

ECCEH EC Council Certified Ethical Hacking & Countermeasures Belfast 5 4 27

ECCEH EC Council Certified Ethical Hacking & Countermeasures Dublin 5 1 18 27 12

ECCFI Forensic Investigation and Incident Response Belfast 5 5

ECCFI Forensic Investigation and Incident Response Dublin 5 Call for details

CISA ISACA CISA (Certified InformationSystems Auditors) Belfast 4

CISA ISACA CISA (Certified InformationSystems Auditors) Dublin 4 3 25

CISM ISACACISM(Certified Information Security Manager) Risk & Compliance Belfast 5

CISM ISACACISM(Certified Information Security Manager) Risk & Compliance Dublin 4 10

CISSP CISSP Preparation (1+5 days) Belfast 5 3

CISSP CISSP Preparation (1+5 days) Dublin 5 29 13 19

ECSA / LPT Pen Testing: Certified Security Analyst / Licensed Pen Tester Belfast 5 15

ECSA / LPT Pen Testing: Certified Security Analyst / Licensed Pen Tester Dublin 5 15

E / CIH Computer Security Incident Handling: Certified Incident Handler Belfast 5 Call for details

E / CIH Computer Security Incident Handling: Certified Incident Handler Dublin 5 Call for details

ECSP1 EC Council Certified Secure Programmer (New .Net version) Belfast 5 Call for details

ECSP1 EC Council Certified Secure Programmer (New .Net version) Dublin 5 Call for details

ECSP2 EC Council Certified Secure Programmer (New Java version) Belfast 5 Call for details

ECSP2 EC Council Certified Secure Programmer (New Java version) Dublin 5 Call for details

ECCFI EC Council Certified Forensic Investigation and Incident Response (with exam) Belfast 5 Call for details

E / NSA Network Security Administration: EC-Council Certified Network Administrator Dublin 5 Call for details

CISMP ISEB Certificate in Information Management Security Principles Belfast 4 Call for details

CISMP ISEB Certificate in Information Management Security Principles Dublin 4 Call for details

WSHK Wireshark Network Trafffic Analysis Belfast 3 4 5

WSHK Wireshark Network Trafffic Analysis Dublin 3 9

RESFO RESILIA™: Cyber Resilience Foundation Course Belfast 3 18 3

RESFO RESILIA™: Cyber Resilience Foundation Course Dublin 3 1

RESPR RESILIA™: Cyber Resilience Practitioner Course Belfast 2 21 6

RESPR RESILIA™: Cyber Resilience Practitioner Course Dublin 2 4

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

CCNA Cisco Collaboration Track

Location Dates Code Course Title

Following Cisco’s recent launch of the new CCNA Collaboration track, we are now running the following courses in Belfast and Dublin. Cisco’s CCNA certification is one of the most recognised certifications in the industry and validates an engineer’s ability to deliver entry-level provisioning and support of Cisco collaboration solutions. This certification is designed for individuals who want to develop and advance their collaboration and video skills in line with the convergence of voice and video job role requirements.

The CCNA Collaboration certification covers the following topics: · Unified Communications solutions · Entry-level provisioning and support · Video and conferencing concept

Looking to get Certified ?

CISCO VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

Cisco Bespoke and Customised courses are also available to meet specific customer requirements. Customised Cisco Training ensures maximum cost-effectiveness , can be developed in consultation with the customer, it ensures 100% relevance of course topics and addresses specialised needs.

CI-CCNAD Cisco CCNA Skillscamp (5 Days) Belfast 5 22 4 23 8 10

CI-CCNAD Cisco CCNA Skillscamp (5 Days) Dublin 5 18 7 16 11 19

CI-ICND1 Cisco Certified Entry Network Technician (CCENT) Belfast 5 15 13 17

CI-ICND1 Cisco Certified Entry Network Technician (CCENT) Dublin 5 1 7 20 12

CI-ICND2 Interconnecting Cisco Network Devices 2 Dublin 5 18 8 11 18 24

CI-IUWNE/ Implementing Cisco Wireless Network Fundamentals v1.0 Dublin 5 29 9 22

DCUFI Implementing Cisco Data Centre Unified Fabric Dublin 5 15

SENSS Implementing Cicso Edge Network Security Solutions Dublin 5 15 9 15

SISAS Implementing Cisco Secure Access Solutions (SISAS) Dublin 5 Call For Details

ROUTE Implementing Cisco IP Routing Belfast 5 25 11 25 26

ROUTE Implementing Cisco IP Routing Dublin 5 8 27 10

SSFAMP CISCO Sourcefire AMP Belfast 2 Call For Details

SSFIPS Cisco Sourcefire IPS Belfast 4 Call For Details

SWITCH Implementing Cisco IP Switched Networks (SWITCH) Dublin 5 25 22 7 18 20 19

TSHOOT Troubleshooting and Maintain Cisco Cip Networks Dublin 5 11 7 11 24

SECURE Securing Networks with Cisco Routers and Switches Belfast 5 Call For Details

CI-CICD Implementing Cisco Collaboration Devices Belfast 5 25 22

CI-CICD Implementing Cisco Collaboration Devices Dublin 5 23 5

CI-CIVND2 Implementing Cisco Video Network Devices Part 2 (Part 1 is eLearning Module) Belfast 5 20 24

CI-CIVND2 Implementing Cisco Video Network Devices Part 2 (Part 1 is eLearning Module) Dublin 5 4 17

This is just a selection of our most popular courses. Please check our website for the full range of courses.As an experienced Cisco Learning Associate (CLA) BT works closely with Cisco, delivering technology training to Cisco, Cisco Channel Partners, Service Providers and end users on an All-Ireland basis.

Whether you are new to the industry and want to learn about networking and the wider environment, in management and need to understand your technical team or you are an experienced engineer or sales person and you want to learn about a new technology, we can help.

BT provides CCNA training in accelerated boot camp format in order to maximise cost effectiveness. Full CCNP training programmes for Routing and Switching, Security, Collaboration, Cloud, Service Provider and Wireless are also provided.

As a technology company itself, BT understands the complexities associated with the Cisco IP training sector, and that standardised courses cannot accommodate all requirements. If necessary, BT can provide customised training to meet particular client’s needs.

BT run a full schedule of Cisco Authorised training courses that map to the most popular Cisco Certifications.

CISCO

CERTIFICATION ENTRY ASSOCIATE PROFFESSIONAL EXPERT ARCHITECT

Cloud CCNA Cloud CCNP Cloud

Collaboration CCNA Collaboration CCNP Collaboration CCIE Collaboration

Data Centre CCNA Data Centre CCNP Data Centre CCIE Data Centre

Design CCENT CCDA CCDP CCDE CCAr

Routing & switching CCENT CCNA CCNPCCIE Routng &

switching

Security CCENT CCNA Security CCNP Security CCIE Security

Service Provider CCENTCCNA Service

Provider

CCNP Service

ProviderCCIE Service provider

Service Provider Operations CCENTCCNA Service

Provider Operations

CCNP Service

Provider Operations

CCIE Service provider

Operations

Storage Networking CCENTCCIE Storage

Networking

Video CCNA Video

Voice CCENT CCNA Voice CCNP Voice CCIE Voice

Wireless CCENT CCNA Wireless CCNP Wireless CCIE Wireless

14 15

Belfast:Dublin:

Belfast:Dublin:

25th Apr, 22nd Aug23rd May, 5th Sept

20th Jun, 24th Oct4th Jul, 17th Oct

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

Office 2013 Communication & CollaborationMS Office 2013 / SharePoint 2013 / Lync 2013Duration: 1 DayThis course will demonstrate how to improve productivity and efficiency within the workspace by seamlessly creating Office 2013 documents and hosting and streamlining documents using a SharePoint portal. Delegates will also be shown how to use the full functions of Lync 2013 to communicate within their company. This course is designed to give users a flavour of the benefits of Office 2013 / SharePoint /Lync as a solution for business collaboration within an organisation. It is designed for users who are new to Office 2013 and perhaps upgrading from older version, and the approach for Lync and SharePoint is targeted at new users.

Course Content : Office 2013 / SharePoint 2013 / Lync 2013

1. Learn the New Features of Office 20132. Save and Share Documents in the Cloud3. Learn new Time Saving Features in Word/ Excel / Outlook / PowerPoint

1. Understanding the SharePoint Environment2. Connect and Unite your business with improved Colloboration3. Centralize, organise and update Libraries / Documents / Contacts/ Newsfeeds

1. Lync 2013 offers a clean new look to help you keep track of conversations & communicate quickly and easily.2. Hold ongoing discussions, deliver presentations and collaborate with the friends and co-workers you choose. 3. Learn New Video features, Join Meetings and share notes/documents and workloads.

BT TRAINING SOLUTIONS RUN OUR COLLABORATION AND COMMUNICATION COURSE EVERY MONTH.

Follow the example of BT, one of the largest producers of corporate e-learning content in the UK, and learn from our experienced Articulate Storyline e-learning developers the best methods for e-learning course development. Get up and running with BT’s Articulate Storyline E-learning development course. Develop the knowledge you need to master Articulate Storyline and start producing impactful, interactive courses that empower your workforce. Check our website for more details of the 2 day course.

• ART2 Introduction to Articulate Storyline 2 Next Public Dates: 28th Jan, 19th May, 15th Sept

MICROSOFT WORD VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

MW2013I Word 2013 Introduction Belfast 1 15 15 23

MW2013I Word 2013 Introduction Dublin 1 15 16

MW2013IN Word 2013 Intermediate Belfast 1 29 6 7

MW2013IN Word 2013 Intermediate Dublin 1 14 15

MW2013A MS Word 2013 Advanced Belfast 2 15 14

MW2013A MS Word 2013 Advanced Dublin 2 13 14

MW2007I MS Word 2007 Introduction Belfast 1 Call for Details

MW2007IN MS Word 2007 Intermediate Belfast 1 Call for Details

MW2007A MS Word 2007 Advanced Belfast 2 Call for Details

MW2010I MS Word 2010 Introduction Belfast 1 Call for Details

MW2010I MS Word 2010 Introduction Dublin 1 Call for Details

MW2010IM MS Word 2010 Intermediate Belfast 1 Call for Details

MW2010IM MS Word 2010 Intermediate Dublin 1 Call for Details

MW2010A MS Word 2010 Advanced Belfast 2 Call for Details

MW2010A MS Word 2010 Advanced Dublin 2 Call for Details

Excel

ME2000I MS Excel 2013 Introduction Belfast 1 13 7 15 14

ME2000I MS Excel 2013 Introduction Dublin 1 23 26

ME20INT MS Excel 2013 Intermediate Belfast 1 12 31 30

ME20INT MS Excel 2013 Intermediate Dublin 1 24 27

ME2013A MS Excel 2013 Advanced Belfast 2 18 14 16 22

ME2013A MS Excel 2013 Advanced Dublin 2 23 28

ME2010I MS Excel 2010 Introduction Belfast 1 21 28

ME2010IN MS Excel 2010 Intermediate Belfast 1 5 8

ME2010A MS Excel 2010 Advanced Belfast 2 3 18

ME2007I MS Excel 2007 Introduction Belfast 1 Call for Details

ME2007IN MS Excel 2007 Intermediate Belfast 1 Call for Details

ME2007A MS Excel 2007 Advanced Belfast 2 Call for Details

MEVBA Automating Excel Spreadsheets with VBA Belfast 3 14 10

Access

MA2013I MS Access 2013 Introduction Belfast 1 10 20

MA2013IN MS Access 2013 Intermediate Belfast 1 25 5 29

MA2010II MS Access 2010 Introduction/Intermediate Belfast 2 21 16

MA2007I MS Access 2007 Introduction Belfast 1 Call for Details

MA2007IN MS Access 2007 Intermediate Belfast 1 Call for Details

MA2002DV Access Developers Belfast 3 15

Powerpoint

MP2013I MS Powerpoint 2013 Introduction Belfast 1 19 11 11 1

MP2013IN MS Powerpoint 2013 Intermediate Belfast 1 4 4 30

MP2010I MS Powerpoint 2010 Introduction Belfast 1 Call for Details

MP2010I MS Powerpoint 2010 Introduction Dublin 1 11 19

MP2010IA MS Powerpoint 2010 Intermediate/Advanced Belfast 1 Call for Details

MP2010IA MS Powerpoint 2010 Intermediate/Advanced Dublin 1 12 20

MP2007I MS Powerpoint 2007 Introduction Belfast 1 Call for Details

MP2007A MS Powerpoint 2007 Intermediate Belfast 1 Call for Details

Lync and Jabber

SCRYXI1 Crystal Reports XI: Level 1 Belfast 2 23 4

SCRYXI1 Crystal Reports XI: Level 1 Dublin 2 11

SCRYXI2 Crystal Reports XI: Level 2 Belfast 2 20 25

Microsoft Office Communication and Collaboration

MO2013CoCo Office 2013, Sharepoint 2013 and Lync 2013 End User Collaboration Belfast 1 8 16 15

MO2013CoCo Office 2013, Sharepoint 2013 and Lync 2013 End User Collaboration Dublin 1 18 10

Reporting

SCRYXI1 Crystal Reports XI: Level 1 Belfast 2 Call for Details

SCRYXI1 Crystal Reports XI: Level 1 Dublin 2 Call for Details

SCRYXI2 Crystal Reports XI: Level 2 Belfast 2 Call for Details

SCRYXI2 Crystal Reports XI: Level 2 Dublin 2 Call for Details

BO-ADMIN Business Objects Enterprise XI r3.1 OR r4 Administration and Security Belfast 2 Call for Details

BO-UNIV Business Objects Enterprise XI r3.x OR r4 Universe Design Belfast 3 Call for Details

BO-REP Business Objects Enterprise XI r3.1 OR r4 Reporting With Web Intelligence Belfast 2 Call for Details

Office 2013 Page

OFFICE

16 17

Articulate Storyline E-Learning Development and Training2 Day Course

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions18 19

MISCELLANEOUS DATES VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

CITRIX - A Full Citrix Porfolio is Available On Request

CXA-206 Citrix XenApp 6.5 Administration Belfast 5 Call for details

CXA-206 Citrix XenApp 6.5 Administration Dublin 5 7 12

CXA-301 Citrix XenApp 6.5 Advanced Administration Belfast 5

CXA-301 Citrix XenApp 6.5 Advanced Administration Dublin 5

CXD-4001 XenDesktop 7: Designing Citrix XenDesktop 7 Solutions Belfast 5

CXD-4001 XenDesktop 7: Designing Citrix XenDesktop 7 Solutions Dublin 5

CXD-202 Citrix XenDesktop 5 Administration Belfast 5 Call for details

CXD-202 Citrix XenDesktop 5 Administration Dublin 5 Call for details

CXS-203 Citrix XenServer 6.0 Administration Belfast 5 Call for details

CXS-203 Citrix XenServer 6.0 Administration Dublin 5 Call for details

CVE-401 Engineering a Citrix Virtualization Solution Belfast 5 Call for details

CVE-401 Engineering a Citrix Virtualization Solution Dublin 5 Call for details

CVA-500 Architecting a Citrix Virtualization Solution Belfast 5 Call for details

CVA-500 Architecting a Citrix Virtualization Solution Dublin 5 Call for details

CNS205 Netscaler Admin Belfast 5 Call for details

CNS205 Netscaler Admin Dublin 5 Call for details

UNIX / LINUX / OPEN SOURCE

U0001 Unix / Linux Introduction Belfast 3 15 13 10

U0001 Unix / Linux Introduction Dublin 3 7 18

U0002 Unix Advanced Belfast 2 18 16 13

U0002 Unix Advanced Dublin 2 10 21

U0004 Unix Shell Programming Belfast 3 11 6

U0004 Unix Shell Programming Dublin 3 4 5

L0002A Linux Advanced Belfast 2 18 16 13

L0002A Linux Advanced Dublin 2 10 21

CIW0008 PERL Fundamentals Belfast 3 Call For Details

CIW0008 PERL Fundamentals Dublin 3 Call For Details

MYSQL 03 MySQL for Developers Dublin 5 Call For Details

MYSQL01 Introduction to MYSQL Belfast 3 Call for Details

MYSQL02 MYSQL Administration Belfast 3 Call for Details

PY001 Introduction to PYTHON Dublin 4 Call For Details

PY001 Introduction to PYTHON Belfast 4 Call For Details

TCL001 Introduction to TCL Belfast 4 Call For Details

L+001 Linux + Belfast 5 Call For Details

Red Hat

RH124 Red Hat System Administration I Dublin 5 25 8

RH134 Red Hat System Administration II Dublin 4 11

RH135 Red Hat System Administration III Dublin 5 11

RH199 RHCSA Rapid Track Course Dublin 4 25 29

RH200 RHCSA Rapid Track Course with RHCSA exam Dublin 5 25 29

RH299 RHCE Certification Course Dublin 4 20

RH300 RHCE Certification Course with RHCSA and RHCE exams Dublin 5 20

Java Core Concepts

SW0036 Advanced Java Programming Belfast 4 1 9 13 12 10

SW0036 Advanced Java Programming Dublin 4 29

SW0004 Java Fundamentals Belfast 4 25 3 5

SW0004 Java Fundamentals Dublin 4 22 13 3

SW0050 Applying Design Patterns in Java Belfast 3 Call For Details

Java Open Source Tools

SW0049 Test Driven Development in Java Belfast 3 Call For Details

SW0067 Configuration Management with Ant Belfast 1 Call For Details

SW0081 Configuration Management with Maven Belfast 1 Call For Details

Enterprise Java Development

SW0022 Developing JEE Web Applications Belfast 4 Call For Details

SW0022 Developing JEE Web Applications Dublin 4 Call For Details

SW0082 Database Access with Hibernate, JPA2 and iBATIS Belfast 3 Call For Details

SW0024 Building JEE6 Applications Using JSF, JPA and EJB Belfast 3 Call For Details

SW0075 Agile JEE with Spring and Spring MVC Belfast 3 Call For Details

SW0025 Building Web Services with .Net WCF Belfast 4-5 Call For Details

JAVASCR1 Java Web Services Belfast 3 Call For Details

MISCELLANEOUS DATES CONTD. VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

XML Technologies

SW0019 Transforming XML with XPath, XSLT and XQuery Belfast 3 11

Software Testing

SW0015 ISEB Foundation Certificate in Software Testing Belfast 3 Call For Details

SW0015 ISEB Foundation Certificate in Software Testing Dublin 3 Call For Details

SW0044 ISEB Practitioner Certificate in Software Testing Belfast 5 Call For Details

SW0074 ISTQB Advanced Level Certificate in Software Testing (Advanced Core Module) Belfast 2 Call For Details

SW0076 ISTQB Advanced Level Certificate in Software Testing (Test Manager Module) Belfast 5 Call For Details

SW0078 ISTQB Advanced Level Certificate in Software Testing (Test Analyst Module) Belfast 5 Call For Details

SW0079 ISTQB Advanced Level Certificate in Software Testing (Technical Test Analyst) Belfast 5 Call For Details

Web Development

SW0100 Developing Data Driven Web Applications with MySQL and PHP Belfast 5 Call For Details

SW0100 Developing Data Driven Web Applications with MySQL and PHP Dublin 5 Call For Details

HTML5 HTML5 Web Development Belfast 4 Call For Details

HTML5 HTML5 Web Development Dublin 4 Call For Details

JAVASCR2 JavaScript Web Development Belfast 3 Call For Details

JAVASCR2 JavaScript Web Development Dublin 3 Call For Details

Mobile Development

GAMD01 Google Android Mobile Developers Dublin 3 Call For Details

METRO8 Windows 8 Metro Development Belfast 3 Call For Details

METRO8 Windows 8 Metro Development Dublin 3 Call For Details

Cobol

COB001 Cobol Programming Belfast 3 Call for Details

DESKTOP PUBLISHING AND CREATIVE DESIGN

AACR Adobe Acrobat Editor Pro 9.0 Introduction Belfast 1 Call for Details

AACRADV Adobe Acrobat Editor Pro 9.0 Advanced Belfast 1 Call for Details

APH7I Adobe Photoshop CS4/CS5 Introduction Belfast 2 Call for Details

APH7A Adobe Photoshop CS4/CS5 Advanced Belfast 2 Call for Details

SOCIAL MEDIA

SMW01 Social Media In A Nutshell" Workshop" Belfast 1 8 6

SMW02 FaceBook Hands On Workshop Belfast 1 15 13

The Internet, Web Publishing & Scripting Languages

DRMWL3 Adobe Dreamweaver CS6 Introduction Belfast 2 31 11

MACDRMXI Adobe Dreamweaver CS6 Advanced Belfast 2 7 15

VBSCR1 VB Script Introduction Belfast 2 Call for Details

CIW0008 PERL Fundamentals Belfast 3 Call for Details

CIW0008 PERL Fundamentals Dublin 3 Call for Details

E-Learning Content Creation

Art2 Introduction to Articulate Storyline 2 Belfast 2 28 19 15

PROFESSIONAL SKILLS - Full Professional Skills Porfolio available on request

PFS11 Time Management Belfast 1 11 22

PFS11 Time Management Dublin 1 2 10

PFS13 Presentation Skills Dublin 2 3 11

PFSM2 Effective use of Social Media for Business Belfast/Dublin 1 12 10

PFSASS Assertiveness in the workplace Belfast/Dublin 1 12 12

PFSCOM Effective Communication Skills Belfast/Dublin 1 19 13

PFSLEAD Leadership Skills - Feedback the essence of Leadership & Management Belfast/Dublin 1 15 16

PFSLEAD-EI Leading with Emotional Intelligence Belfast/Dublin 1 29 20 23

PFS3 Effective Meetings Dublin 1 21

PFS18 Stress Management Belfast/Dublin 1 4 23

PFS19 Performance Appraisal Belfast/Dublin 1 25 26

PFS20 Coaching Skills Dublin 1 22

PFS21 Conflict Management Dublin 1 23 19

PFS22 Train the Trainer Belfast/Dublin 2 24

PFS23 Professional Customer Service Belfast/Dublin 1 10 23

PFS24 Managing & Motivating the work team to perform Belfast/Dublin 1 26 27

PFS25 Teambuilding Dublin 1 21

PFS26 Call Handling Belfast/Dublin 1 Call for Details

PFS27 Managing Poor Performance Belfast/Dublin 1 15 11

PFS28 Interview Skills Belfast/Dublin 1 16 21

PFS29 Persuasion and Influencing People Dublin 1 22

PFS30 RenewYou – Personal Development for Women Dublin 1 17

FA4 Fire Warden Dublin 1 5 4 4 21

FA02 3 day Occupational First Aid Dublin 3 6 1 3 20 13

FA01 1 day Refresher First Aid Dublin 1 14 9 13 5 5

MISCELLANEOUSDATES

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Belfast : +44 28 90212490, Dublin : 00353 (1) 4324200, Email: [email protected]/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

BT Training Solutions is Oracle’s only Education Delivery Partner in Ireland.

We are now offering Oracle authorised courses in our Dublin and Belfast Training centres. We have a full schedule of Oracle 11g and Oracle 12c courses.See our online course schedule for more details

APPROVEDEDUCATION CENTRE

20 21

LEADING IN I.T.In the modern business world leadership skills are often just as important as technological ones for managers in the ICT sector.

Leadership can be the difference between connecting with your staff or not.

Our program is designed to introduce the fundamentals of leadership management to the I.T. professional with a view to matching their Emotional Intelligence - EQ to their IQ.

Delivered through a combination of classroom based training and coaching - BT’s Leadership programme will;

• Increase self-awareness with a view to choosing leadership behaviours to match the day to day challenges participants face.

• Increase understanding of their staff, enabling them to choose the appropriate leadership behaviours to create and develop high performing teams.

• Maximise the full potential of their teams by ensuring that everyone contributes to the best of their ability by providing effective feedback and coaching

• Encourage self reflection and personal action planning

• Enable leaders in the IT community to collaborate and build a network outside their organisation to support them beyond the completion of the programme

Programme Overview

Leading(in(I.T.(!

In!the!modern!business!world!leadership!skills!are!often!just!as!important!as!technological!ones!for!managers!in!the!ICT!sector.!

Leadership!can!be!the!difference!between!connecting!with!your!staff!or!not.!

Our!program!is!designed!to!introduce!the!fundamentals!of!leadership!management!to!the!I.T.!professional!with!a!view!to!matching!their!Emotional!Intelligence!@!EQ!to!their!IQ.!

!

Delivered!through!a!combination!of!classroom!based!training!and!coaching!@!our!programme!will;!

•! Increase!self@awareness!with!a!view!to!choosing!leadership!behaviours!to!match!the!day!to!day!challenges!participants!face.!!

•! Increase!understanding!of!their!staff,!enabling!them!to!choose!the!appropriate!leadership!behaviours!to!create!and!develop!high!performing!teams.!

•! Maximise!the!full!potential!of!their!teams!by!ensuring!that!everyone!contributes!to!the!best!of!their!ability!by!providing!effective!feedback!and!coaching!

•! Encourage!self!reflection!and!personal!action!planning!!•! Enable!leaders!in!the!IT!community!to!collaborate!and!build!a!network!outside!their!

organisation!to!support!them!beyond!the!completion!of!the!programme.!

!

Programme(Overview(

!

!

!

!

!

Leading!with!Emotional!Intelligence

Managing!Performance!

and!Feedback

Creating!and!developing!

High!Performing!

Teams

Influencing!for!Success

Coaching!and!Action!

Learning

One!to!One!

Coaching!Session!

One!to!One!

Coaching!Session!

Professional Skills Programme

= 7 Days

Please contact Belfast team for more information - 02890 212 490

ORACLE VENUE DAYS JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT

ORC063 Oracle 11g: RAC and Grid Infrastructure Administration Accelerated Release 2 Belfast 5 Call for Details

ORC063 Oracle 11g: RAC and Grid Infrastructure Administration Accelerated Release 2 Dublin 5

ORC077 Oracle BI 11g R1: Create Analyses and Dashboards Belfast 4 Call for Details

ORC077 Oracle BI 11g R1: Create Analyses and Dashboards Dublin 4 16 29

ORC074 Oracle BI Suite EE 11g R1: Build Repositories (OBIEE) Belfast 5 Call for Details

ORC074 Oracle BI Suite EE 11g R1: Build Repositories (OBIEE) Dublin 5 5

ORC046 Oracle Database 11g: Administration Workshop I Ed 2 Dublin 5 18 13 3

ORC050 Oracle Database 11g: Administration Workshop II Ed 2 Dublin 5 18 11

ORC071 Oracle Database 11g: Performance Tuning Belfast 5 Call for Details

ORC071 Oracle Database 11g: Performance Tuning Dublin 5 25

ORC021 Oracle Database 12c: Introduction to SQL Dublin 5 18

ORC209 Oracle Database 12c: Admin,Install & Upgrade Accelerated Ed.1 Dublin 5 7 4 3

ORC206 Oracle Database 12c: Administration Workshop Ed.1 Dublin 5 7 13

ORC206 Oracle Database 12c: Administration Workshop Ed.1 Belfast 5 Call for Details

ORC208 Oracle Database 12c: Backup and Recovery Workshop Ed.1 Dublin 5 7 16

ORC204 Oracle Database 12c: Install and Upgrade Workshop Ed.1 Dublin 2 25 29

ORC205 Oracle Database 12c: New Features for Administrators Ed.1 Dublin 5 7 11

ORC210 Oracle Database 12c: Global Data Services Ed.1 Dublin 5 15

ORC215 Oracle Database 12c: Performance Management and Tuning Dublin 5 22 20 24

ORC216 Oracle Database 12c: Program with PL/SQL Dublin 5 15 11 12

ORC212 Oracle Database 12c: Security Dublin 5 7 10

ORC017 Oracle Database: Program with PL/SQL Belfast 5 Call for Details

ORC130 Oracle Solaris 11 Advanced System Administration Dublin 5 17

ORC219 Oracle WebLogic Server 12c: Administration I Dublin 5 18 19

ORC220 Oracle WebLogic Server 12c:Administration II Dublin 5 27

MYSQL 03 MySQL for Developers Dublin 5 27 24

ORC087 Java SE 7 Programming Dublin 5 8 4

ORC218 Java SE 8 Fundamentals Dublin 5 18 13

ORC224 Oracle Database 12c: SQL Tuning for Administrators Ed 1 Dublin 5 9 22

ORC203 Oracle Database 12c: High Availability New Features Ed 1.1 Dublin 5 27 5

ORC207 Oracle Database 12c: Managing Multitenant Architecture Ed 1 Dublin 5 23 24

ORC2015 Oracle Database 12c: Performance Management and Tuning Ed 1 Dublin 5 22 8

ORC127 MySQL for Database Administrators Ed 3.1 Dublin 5 30 24

ORC223 Oracle WebLogic Server 12c: Performance Tuning Workshop Ed 1 Dublin 5 22 20 24

ORC063 Oracle Database 12c: RAC and Grid Infrastructure Admin Accel Ed 1 Dublin 5 20

ORC001 Fusion Applications: Financial Reporting Ed 2 Dublin 5 19

ORC0254 Oracle Fusion Middleware 11g: Build Applications with ADF I Ed 2 Dublin 5 17

ORC225 Fusion Applications R7: Installation and Patching Ed 1 Dublin 5 8

ORC156 Oracle Data Integrator12c: Integration and Administration Ed 2 Dublin 5 26

ORC099 R12.x Oracle General Ledger Management Fundamentals Ed 1 Dublin 5 19

ORC125 R12.2 Oracle Applications System Administrator Fundamentals Ed 1 Dublin 5 30

ORC126 Oracle BI 11g R1: Build Repositories Ed 1.3 Dublin 5 5

ORC077 Oracle BI 11g R1: Create Analyses and Dashboards Ed 2 Dublin 4 16 29

ORC129 Oracle Solaris 11 System Administration Ed 3 Dublin 5 11 18

ORC226 Oracle Database: SQL Workshop I Dublin 5 16

ORC222 Oracle Application Express: Administration Dublin 5 25

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www.facebook.com/BTTrainingSolutions @BT_Training www.linkedin.com/company/bt-training-solutions

BELFAST OFFICEBT Training Solutions 5 Lanyon PlaceBelfast BT1 3BT Tel: +44(0)2890212490 Fax: +44(0)2890331222Email: [email protected]

DUBLIN OFFICEBT Training SolutionsCastleriver House14/15 Parliament StreetTemple BarDublin 2Tel: +353 (0) 1 4324200Fax: +353 (0) 1 4324280Email: [email protected]

23

Specialisterne

Learn how to interview, manage and work alongside people with Social Communication Difference such as being on the Autistic Spectrum. Specialisterne NI has considerable experience in supporting people with social communication differences such as being on the Autistic Spectrum in professional roles in N Ireland. Our team work with an Actor/ Illustrator to role play true-to-life situations. According to Learning Development theorists Moreno (2012) and St George et al (1999) drama based learning using the sophisticated improvisational skills of professional actors helps develop the empathetic communication skills of participants with their colleagues, clients and customers.

The training aims to increase:

• understanding of social communication differences in the workplace

• awareness of different world experiences which may contribute to employee performance

• confidence to give feedback to employees with social communication difference

For more information, please call 02890212490 or email [email protected] .

This course is offered by BT in partnership with Specialisterne NI.

Course: Managing People with Social Communication Difference

in association with

22

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Office 2013Solutions

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