preventing 80% of network outages in one stroke

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© 2010 Infoblox Inc. All Rights Reserved. Preventing 8o% of Network Outages In One Stroke

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Page 1: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Preventing 8o% of Network Outages In One Stroke

Page 2: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Definition of NCCM

Network configuration and change management (NCCM) a discipline in information technology

According to research from IDC and Gartner, NCCM is one of the fastest growing markets in the ITOM (IT Operations Management) market

Organizations are using NCCM as a way to:1. Understand the impact of change

2. Reduce risk through consistency

3. Improve staff efficiency to reduce cost

Page 3: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

The Need to Automate Network Configuration & Change Management

What Is the Problem?

Page 4: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Internal Change is Biggest Worry

From where do you anticipate the greatest threat to network availability?

Netcordia survey of more than 450 network administrators

“With 64% of our respondents’ votes, internal change continues

to be network administrators’ greatest worry. While the vast majority of these changes are

inadvertent, and probably trying to help the network, in the end they can end up hurting or crippling

network performance.”

Page 5: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Proactive Management

NCCM

Audit

AnalyzeAutomate

In –Depth Data Collection

Config | SNMP | Syslog | VoIP

Built-inIntelligence and

Discovery

Analysis into Impact of Change

Single View into Policy Violations

Built-in Compliance

Reports

AutomatedCorrective

Actions

Page 6: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Meeting Change and Configuration Goals

1. Understanding the Impact of Change– Identify, verify and remediate the potential impact on overall network

health

2. Enforce Compliance and Standardization– Improve stability and resiliency by implementing and maintaining

consistency across complex networks

3. Improve Network Staff Efficiency– Enable IT to do more with less by providing the right level of visibility and

capability for multiple users

Page 7: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Understanding the Impact of Change

Cause & Effect Help user identify

hard to find issues See if a change had a

positive or negative impact on health

Verify if change impacts policy compliance

View impact on device neighbors

Page 8: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Enforce Compliance and Standardization

Build Consistency Over 200 pre-

packaged rules Wizard encoding of

complex rule logic Deploy easily Proactive alerts for

policy violations Built-in remediation Live and historical

status, trends and reports

Page 9: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Improve Staff Efficiency and Productivity

Empower Staff Automate data

collection & analysis Reduce manual time

and effort Become proactive Improve remediation

options Multi-user roles and

access Views based on

individual needs

Page 10: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

DDI / IPAM Integration

Page 11: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

What Our Customers Are Saying

“When rolling out VoIP on our college network, NetMRI turned a potential 2 week job into a single day.

Damian KramerCambridge University

“With NetMRI…we save a lot of time by not having to manually search where problem areas may be.”

Guy HarrisApple EMEA

“In 2008 we had a major outage every 2 weeks. Since installing NetMRI we have been stable for 12

months”Declan Byrne

HP Global Services

Page 12: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Business Case Justification -Rapid Time to Value with NetMRI

Average payback in 4 months 625% return on investment over 3 years

Quantifiable hard- and soft-case savings– Improving operational and staff efficiency– Enabling compliance– Increasing network stability

* 2009 Independent IDC survey of existing NetMRI customers

Page 13: Preventing 80% of network outages in one stroke

© 2010 Infoblox Inc. All Rights Reserved.

Analyst References

Gartner– Dave Williams– Deb Curtis

EMA– Dennis Drogseth– Jim Frey