presenting with pizzazz

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PRESENTING WITH PRESENTING WITH PIZZAZZPIZZAZZ

BYBYFANNIE M. SMITHFANNIE M. SMITH

4040THTH AMBTS AMBTSAUGUST 6-7, 2009AUGUST 6-7, 2009GRAND RAPIDS, MIGRAND RAPIDS, MI

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PRESENTING WITH PIZZAZZPRESENTING WITH PIZZAZZ

OBJECTIVESOBJECTIVES

• Enhance your ability to communicate Enhance your ability to communicate with confidencewith confidence

• Share tips and secrets for powering Share tips and secrets for powering up your presentationsup your presentations

• Share and demonstrate energizing Share and demonstrate energizing icebreakersicebreakers

• Provide techniques to use in Provide techniques to use in becoming a polished speakerbecoming a polished speaker

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What is communication?What is communication?

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What is the heart of What is the heart of Communication?Communication?

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• Listening requires mental and physical Listening requires mental and physical activityactivity

• We spend 80 percent of each day We spend 80 percent of each day listeninglistening

• Listening is our most frequent used Listening is our most frequent used communication skillcommunication skill

• Research shows that 40 percent of your Research shows that 40 percent of your professional salary is earned by listening.professional salary is earned by listening.

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• Listening ExerciseListening Exercise

• The Cash Register StoryThe Cash Register Story

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Organize using the “Three Tell ‘Ems”Organize using the “Three Tell ‘Ems”

• The Opening Tell ‘Em What You’re The Opening Tell ‘Em What You’re Gonna’ Tell ‘Em Gonna’ Tell ‘Em

• The Body Tell ‘Em The Body Tell ‘Em

• The Closing Tell ‘Em What You’ve Told The Closing Tell ‘Em What You’ve Told ‘Em ‘Em

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Provide a Road MapProvide a Road Map• First (Main idea #1)First (Main idea #1)

• Secondly (Main idea #2)Secondly (Main idea #2)

• Thirdly (Main idea #3)Thirdly (Main idea #3)

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Tell Them Why They Should Care (WII-Tell Them Why They Should Care (WII-FM)FM)

• WWhat’shat’s

• IInn

• IItt

• FFor or

• MMee

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Speak on PurposeSpeak on Purpose

• Reveal the four critical secrets to . . .” Reveal the four critical secrets to . . .”

•• “ “Prove to you . . .” Prove to you . . .”

•• “ “Show you the three advantages of . . .” Show you the three advantages of . . .”

•• “ “Introduce you to . . .” Introduce you to . . .”

•• “ “Give you a guided tour of . . .” Give you a guided tour of . . .”

•• “ “Share with you three proven strategies Share with you three proven strategies for . . .” for . . .”

•• “ “Provide you the four key ingredients for . . .” Provide you the four key ingredients for . . .”

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Use Their NamesUse Their Names

• ExamplesExamples

• Do Not Embarrass AnyoneDo Not Embarrass Anyone

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Increase the “You Factor”Increase the “You Factor”

• “ “ You” is one of the top five You” is one of the top five selling wordsselling words

• Listener’s ears perk up with Listener’s ears perk up with “You or Your”“You or Your”

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It’s Not What You Say, It’s How You Say It’s Not What You Say, It’s How You Say It!It!

• _______per cent of your message comes _______per cent of your message comes from tone, inflection and facial from tone, inflection and facial expressionsexpressions

• _______per cent of your message comes _______per cent of your message comes from your actual words accountfrom your actual words account

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Make Your Point As Simple as PieMake Your Point As Simple as Pie1.1. State your point. State your point.

- “My first point is . . .” - “My first point is . . .”

22. Illustrate your point. . Illustrate your point. - “For example . . .” - “For example . . .” - “Allow me to demonstrate . . .”, - “Allow me to demonstrate . . .”,

-- “ “Let me share a story with you . . .” Let me share a story with you . . .” - - “Here’s a picture . . .” “Here’s a picture . . .”

33. Emphasize the importance to the listeners. . Emphasize the importance to the listeners. - “Here’s how this impacts . . . “ - “Here’s how this impacts . . . “

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Ice Breakers and EnergizersIce Breakers and Energizers

• Used to Introduce a MeetingUsed to Introduce a Meeting

• Energizers used at different points of Energizers used at different points of an eventan event

• Sample Ice Breakers/EnergizersSample Ice Breakers/Energizers

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End With A Bang Not a WhimperEnd With A Bang Not a Whimper

• RecommendationRecommendation

• ChallengeChallenge

• PredictionPrediction

• A Simple Parting Thought or A Simple Parting Thought or QuoteQuote

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The Presenter’s CompassThe Presenter’s Compass

• Checkpoint 1. Make ReservationsCheckpoint 1. Make Reservations

• Checkpoint 2. Check Your ItineraryCheckpoint 2. Check Your Itinerary

• Checkpoint 3. Stand and DeliverCheckpoint 3. Stand and Deliver

• Checkpoint 4. Watch out for Checkpoint 4. Watch out for TurbulenceTurbulence

• Checkpoint 5. Prepare for LandingCheckpoint 5. Prepare for Landing

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Six Secrets to Spice Things Up and Six Secrets to Spice Things Up and Not Be BoringNot Be Boring

• Tip #1 – StoriesTip #1 – Stories• Tip #2 – QuotationsTip #2 – Quotations• Tip #3 – JokesTip #3 – Jokes• Tip #4 – Startling factsTip #4 – Startling facts• Tip #5 - Rhetorical questionsTip #5 - Rhetorical questions• Tip #6 - DefinitionsTip #6 - Definitions

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Six Tricks to Eliminate Ums, Ahs, and Six Tricks to Eliminate Ums, Ahs, and You Know from Your PresentationYou Know from Your Presentation

• Practice your presentations out loudPractice your presentations out loud• Record your practice presentation and real Record your practice presentation and real

presentationpresentation• Try to catch the start of “um and “ahTry to catch the start of “um and “ah• Keep a glass or water handyKeep a glass or water handy• Increase your eye contactIncrease your eye contact• Get a “presentation buddy”Get a “presentation buddy”

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Seven Proven Ways To Polish Your DeliverySeven Proven Ways To Polish Your Delivery

• Tip #1 – Dress for SuccessTip #1 – Dress for Success• Tip #2 - SmileTip #2 - Smile• Tip #3 – Stand ProudlyTip #3 – Stand Proudly• Tip#4 – GestureTip#4 – Gesture• Tip #5 – Make Eye ContactTip #5 – Make Eye Contact• Tip #6 – Put Some Fire In Your VoiceTip #6 – Put Some Fire In Your Voice• Tip #7 – Speak with E-N-T-H-U-S-I-A- M!Tip #7 – Speak with E-N-T-H-U-S-I-A- M!

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Ten Sure-Fire Ways to Eliminate Ten Sure-Fire Ways to Eliminate Presentation AnxietyPresentation Anxiety

• Tip #1 – It’s Good To Be NervousTip #1 – It’s Good To Be Nervous• Tip #2 – Don’t’ Try To Be PerfectTip #2 – Don’t’ Try To Be Perfect• Tip #3 – Visualize Your SuccessTip #3 – Visualize Your Success• Tip #4 – Arrive At Least An Hour EarlyTip #4 – Arrive At Least An Hour Early• Tip #5 – Don’t Tell Others That You Tip #5 – Don’t Tell Others That You

Are NervousAre Nervous

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PRESENTING WITH PIZAZZPRESENTING WITH PIZAZZ

Ten Sure-Fire Ways To Eliminate Ten Sure-Fire Ways To Eliminate Presentation Anxiety cont’dPresentation Anxiety cont’d

• Tip #6 Avoid Caffeinated and Tip #6 Avoid Caffeinated and Alcoholic DrinksAlcoholic Drinks

• Tip #7 BreatheTip #7 Breathe• Tip #8 Pause and SipTip #8 Pause and Sip• Tip #9 Make Eye ContactTip #9 Make Eye Contact• Tip #10 Practice, Practice, PracticeTip #10 Practice, Practice, Practice

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ReferencesReferences• Speaking OutSpeaking Out, Cynthia Small, Cynthia Small• Ice Breakers and Teambuilding ExercisesIce Breakers and Teambuilding Exercises

by Gregory Smith by Gregory Smith www.ChartCourse.comwww.ChartCourse.com• Death by PowerPointDeath by PowerPoint by David by David 2323

GreenbergGreenberg• 36 Teambuilding Games36 Teambuilding Games by David by David

Greenberg Greenberg

http://www.chartcourse.com/

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