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TRANSCRIPT
Presentation Title
Presenter Name
Title
Presented by: Sherry Madden - Provincial Manager of
Operation & Partnership Development
Being a good tenant is
not an innate skill.
Successful Tenancy? What is a
Tenants Get: safe, suitable, affordable home to rent.
Landlords Get: educated tenants who pay their rent on
time, take care of their property, and respect the
neighbours.
End Result?
Stable and successful tenancies.
RentSmart Model for Successful Tenancies
1. Educated Tenants and Landlords
2. RentSmart Certificate 3. Support
3 R’s of Successful Tenancies
Responsibilities Rights
Relationships
Programs
RentSmart Tenant Education Covers
Housing
Priorities, Choice
and Affordability
Applying for
Housing
Rights,
Responsibilities
and Expectations
Managing
Finances
Communicating
Effectively
Taking Care of
Your Home
3 Keys for
Housing Success
RentSmart is standardized with adaptation for different group needs.
Educators have many options on how to deliver courses to unique populations.
Support to help create RentSmart educational planning.
RentSmart Builds….
RentSmart Certificate Course Modules
Module 1: The Importance of Home
Module 2: Applying for Housing
Module 3: Rights, Responsibilities & Expectations
Module 4: Managing Finances
Module 5: Communicating Effectively
Module 6: Taking Care of Your Home
RentSmart Landlord Course Modules
Module 1: Intro to Successful Tenancies
Module 2: Rights and the Law
Module 3: Responsibilities and Relationship
Module 4: Skills to Support Successful Tenancies
“I have never had to evict
someone with a
RentSmart certificate”
- Janice, CRD Property Manager
What Landlords are Saying
Who does RentSmart help most?
RentSmart is designed to address the needs of people who:
• Are new to renting in Canada
• Are lacking housing references
• Have no or poor credit
• Have had poor past renting experiences
• Have gaps in their renting history
• May need to convince a landlord to rent to them
• Are struggling to maintain their housing/at risk for eviction
Written at a Grade 6 literacy level, and is highly relevant, practical and interactive. Asset-based, transformative education.
Anyone Who
Wants To Be
a More
Successful
Tenant
Who Takes RentSmart?
Youth Coming Out of Care
Leaving Corrections
Indigenous Communities
People
Facing Big
Life
Transitions
Newcomers and
Refugees
New Renters
Seniors
Landlords
Property Managers
Then Importance of the Certificate…
Importance of the RentSmart Certificate
Tenants - with RentSmart Certificate
Graduates can introduce themselves to landlords as someone that cares that they are a good tenant. As well, they are individuals who have a capacity to learn and advance themselves.
Landlords can easily Verify Certificate online to confirm you are a graduate of RentSmart Certification.
Landlord - Education completion shows that landlords care about providing a safe and secure home for their tenants.
RentSmart is Making a Difference
Testimonial from the Impact Survey:
“This course changed my life. It can change yours too.
We are all renters at some point.” RentSmart Graduate
100% said knowledge increased
92% said confidence increased
86% said maintaining their housing was easier
79% experience a positive relationship with landlord
70% said RentSmart helped them in securing their housing
Participant surveys revealed:
*2015 Participant External Survey
Who delivers RentSmart?
Community Organizations helping people to find and keep their housing,
both in non-market and market housing
Organizations or Institutions that deliver life skills training
Supportive housing providers
RentSmart Master Trainer educates and certifies Community Educators.
Community Educators purchase manuals and certifications from RentSmart.
Community Partners and Community Educators receive the following benefits:
Professional development & facilitation skills
Group management and capacity building
License to deliver a program
Curriculum, PowerPoints, handouts and manuals are provided
Marketing, communications, course materials and promotions pre-developed
Additional benefits:
Connection to a growing network of Community Partners and Community Educators
Community Educator newsletters and webinars
Staff support to organize and deliver your first RentSmart course
Impact that is measured collectively
Regularly updated data that can be shared with funders and community
Part of a growing movement for the prevention of homelessness
RentSmart Summary Is a prevention model
Increases housing stability to prevent homelessness
Makes housing provider jobs easier by building a
common understanding up front and processes for
resolving issues
Has common standards and measures impact collectively
Is adaptable and responsive
Is a network and community of practice
Builds capacity in organizations
Is expanding
Bring RentSmart to your Community
1. Recognize RentSmart certificate as a reference
2. Become an Community Partner and bring Community Educator training to your community
3. Help your tenants and landlords be RentSmart with RentSmart education
Are you ready?
To Bring to your Community.
www.rentsmartontario.ca
Thank you!
Thank-You!
Sherry Madden - Provincial Manager of
Operations & Partnership Development
www.rentsmartontario.ca