A summary of the report on effective technology

inclusion interventions

Hannah Goraya

Fraser Henderson

Intended Audience

• Digital Media Centres

• Wider interested public

Chapters

● Community Media● Neighbourhood ICT Centres● Low cost re-useLow cost re-use● Public and neighbourhood wifi Public and neighbourhood wifi ● Combined Access Initiatives● New Trends and Novel ApproachesNew Trends and Novel Approaches

Key Findings

(In order of how easy they are to solve…)

• Volunteers are precious• Seek one another out• Untapped knowledge• Technology for organisations• Representing and listening• Value (social and financial)

Volunteers are precious

• Volunteers are crucial to many organisations but they need to be better supported.

• Give them specific tasks that will end.

• Make time to talk to them about their role.

• Encourage them to plan their next step.

Seek one another out.

• Sheffield Community Network draws together many of the organisations we have written about. Collaborate!

• If there’s no one here, the internet is there, waiting for you to search for other groups you want to work with.

Untapped knowledge

There is a wealth of

untapped knowledge

about what community

level organisations do

and why it matters.

Technology for organisations

• Technology is an enabler for organisations as well as their communities.

• Tools to collate evidence that they exist and have impact as well as connect.

• 10 websites to visit (CM chapter)

Representing and listening

• Organisations frequently serve their communities by representing them or helping them to represent themselves.

• They are less able to listen and respond to community learning needs and this needs to be built in to their processes.

Value (social and financial)

• Organisations provide skills, experiences and networks that have a social and financial value.

• This needs to be better reflected in their interactions with other organisations and participants.

What can DMCs do?

Get on Twitter, Facebook and other social media relevant to you (Follow 30+).

What can DMCs do?

Spend 1 day per quarter with your team writing up your projects (500w max)

What can DMCs do?

Share your project write ups online.

What can DMCs do?

Identify 1 organisation a month who you should be better connected to (and connect)

What can DMCs do?

Charge (sometimes)

What can DMCs do?

Read the report (or AT LEAST what works and the SWOT pages)

Example 1: Open Age (surveys)

Example 2: Tokyo Hackerspace(relevant, time limited projects)

Example 3: Citizens Eye(Sharing what you do well)

Questions?