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    From Hardware

    Manufacturing toValue Creation

    Smart Phones, Taiwan and KoreaPeter T. L. Shih

    Director, Commercial DivisionTaipei Economic and Cultural Office in Boston

    February 28, 2012INNOVATION, GLOBAL COMPETITIVENESS, AND NATIONALECONOMIC DEVELOPMENT

    ADMINISTRATIVE SCIENCES DEPARTMENTMETROPOLITAN COLLEGE BOSTON UNIVERSITY

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    Outlines

    Revis i t the Value Chain and Sm ile Curve

    Path of Taiwans economic development

    A story of the smar t phones

    Analys isTaiwans ICT industries and

    value added

    Innovat ion paradigm change and the wayforward

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    Smiling CurveA supply chain value analysisconcept proposed by Stan Shih, founder of Acer, Inc.

    http://upload.wikimedia.org/wikipedia/commons/0/0e/Smiling_Curve.svg
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    Path of Taiwans Economic DevelopmentManufacture oriented Investment oriented Innovation Oriented

    Labor intensive Capital Intensive TechnologyIntensive Knowledge Intensive

    AgricultureLabor-intensivelightindustriesaimed atlivelihoodneed andimportsubstitution

    ImproveagriculturaltechnologyLabor-intensiveindustriesaimed atexport

    Large-scale

    infrastructure projectsLabor-intensive tocapital-intensiveLay

    foundationfor high-techindustries

    Promotehigh-tech

    industriesdevelopmentICTindustriesgraduallybecame

    themainstream

    Internationalizationandtechnology upgradeICT andotherelectronicindustrieswellmature

    Theburgeonin

    g of FTAsRegionalcompetition becomefierce R&D

    and highvalueadded arefocus

    1952 1960 1970 1980 1990 2000 2010

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    The Story of The Smart Phones

    Missed thesmartphone

    market

    Lost thesmartphone

    market

    Losing thebusiness

    smartphonemarket

    Changed the

    smartphonemarket

    Changing the

    smartphonemarket(?)

    Game changing capabilities or design innovations - differentiated theirproducts

    Products that matched customer needs

    Lost touch with customers - Failed to adapt to the changing world andhold onto their market leading business for too long!

    stalled innovation the original differentiators no longer matters inthe new environment

    The lessons learned?Why did they fail?

    What made their success?

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    Dominance

    by App le

    In terms o fprof i ts

    and added

    value !

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    Dominance by Apple I n terms of

    profi ts and added value !

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    Design (R&D), Brand & Marketing: $228 (45.7%)Apple (U.S.A), AT&T, Verizon

    Component & Parts : $260 (52.1%)

    Microprocessors, LCD, etc: $114 (22.9%) Korea

    Bluetooth, audio chips, etc: $15 (3.0%) U.S.A

    Driver, IC, connectors, etc: $130 (26.1%) Taiwan

    Assembly & Labor cost: $11 (2.2%) China

    Retai l Price: $499 fo r 16GB model

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    Implications for Taiwans ICT Industries:

    Are OEMODM model sustainable?

    58.5

    4.7

    0.50

    1020

    30

    40

    50

    60

    70

    Apple LG

    7

    2

    30

    0

    510

    15

    20

    25

    30

    35

    Apple LG

    The success of Apple casts doubts on Taiwan ICTs business models and strategies

    Apple keeps the high value-added activities (design, software, brand management& marketing) to itself while outsourcing manufacturing to others

    Apples strategy of Brand + Manufacturing Outsourcing creates huge volumes ofrevenue and high profit margin for its value chain. However, the place that Taiwan sICT industries occupy in the chain may not be ideal

    The profit margin or share from OEM/ODM for Apples are not necessarily higherthan OEM/ODM for HP or DELL

    iPhone Profit Breakdown iPad Profit Breakdown

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    Where should Taiwans ICT industries go?OEMODMOBMBranding High ValueServices

    7930

    9608

    7431521

    37 352238 292

    17382463

    489 607

    0

    2000

    4000

    6000

    8000

    10000

    12000

    2010 2014

    IT Service Public Cloud Services Spending Moblie Application Store PC Smart phone Server

    Small growth for PCsAlmost no growth for Servers, Continue rapidexpansion for Smart phones

    IHS Screen Digest: 2010 Apple Apps revenue (~$1.8B) is less than 3% ofApples revenue of $65B, and less than 1% of its profit

    Gartner: 2010 worldwide IT Service revenue is about $800B, it will be$961B by 2014

    Unit: US$ 100 Million Source: Gartner, compiledby III, Taiwan

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    Analysis of Taiwans ICT IndustriesStructure of

    ProductOrigin of

    DevelopmentTechnology/

    Brand

    Production/

    Market

    ICT

    Products

    Highlymodulized

    Support frominstitutes for R&D

    Outsourcing/overseas

    manufacturing bymulti-nationalbrands(OEM/ODM)

    High control ofproduct systembecause of multi-national brands

    licensing/authorization

    Only few localbrands (HTC,Acer, Asus, etc)

    Most areoverseasproduced andsold for intl

    marketsICs, LCDsand somemajorcomponentsare produceddomestically

    ICTManufactur

    ingEquipment

    Medium tohighmodulization

    Linkage to local-brand companies

    needs is notobvious

    Some areseeking up-grade

    Lacktechnology for

    manufacturingcriticalcomponents/parts

    Only someequipment are

    utilized bylocal ICTmanufacturers

    Source: Chung Hua Institute of Economic Research, Ministry ofEconomic Affairs, Taiwan

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    Percentage of Value Added by Taiwans

    Manufacturing Sectors

    0.00%5.00%

    10.00%15.00%20.00%25.00%30.00%

    20 0120 0

    220 0

    320 0

    420 0

    520 0

    620 0

    720 0

    8

    % of ValueAdded,Munufacturingsectors% of ValueAdded, ExportsofManufacturing

    Base Year: 2001

    Source: Directorate-General of Budget, Accounting and Statistics, and Council for EconomicPlanning and Development, Taiwan

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    Percentage of Value Added by

    Manufacturing Sectors Taiwan vs Korea

    0.00%5.00%

    10.00%15.00%20.00%25.00%30.00%

    200020 0

    120 0

    220 0

    320 0

    420 0

    520 0

    620 0

    720 0

    8

    % of ValueAdded,Taiwan'sManufactur ing% of ValueAdded, KoreanManufactur ingSectors

    Base Year: 2001

    Source: Directorate-General of Budget, Accounting and Statistics, Taiwan; OECD

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    Percentage of Value Added by Electronic

    and Optical Goods and EquipmentTaiwan vs Korea

    0.00%5.00%

    10.00%15.00%20.00%25.00%30.00%

    20 00

    20 01

    20 02

    20 03

    20 04

    20 05

    20 06

    20 07

    20 08

    TaiwanKorea

    Source: Directorate-General of Budget, Accounting and Statistics, Taiwan; OECD

    Base Year: 2001

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    Percentage of Intermediate Goods of

    Taiwans Total Export

    0.00%10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%

    20 0120 0

    220 0

    320 0

    420 0

    520 0

    620 0

    720 0

    820 0

    9

    IntermediateGoods,Category AIntermediateGoods,Category BTotalIntermediateGoods, A+B

    Category A: intermediate goods need to be further processed for consumption or used as inputs in theproduction of final goodsCategory B: intermediate goods need not to be further processed for consumption or used as inputs in

    the production of final goodsSource: Taiwans export and import statistics, compiled by CEPDs study

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    Disadvan tages (? ) o f Over-rely on

    Intermediate Goods

    Lack of the abi l ity /techno logy for sys tem

    integration and development o f

    software/services

    Lack o f contro l /understand ing o f the markets ,

    trends and consumers preference

    Without ow n b rand , di f f icu l t to

    divers i fy /expand markets

    Intend to be capital-intens ive, and h igh in

    energy/resou rces cons umpt ion

    Source: Chung Hua Institute of Economic Research, Ministry of EconomicAffairs, Taiwan

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    Innovation Paradigm Change

    ProductParadigm

    Technology Productivity

    Price +Features

    Productniches

    Choices

    Go to market- E.g. Xerox vs

    Microsoft

    - # of patents vs # ofproducts

    Marketing leadership

    + =

    Solutions +Services,Business

    Innovation &Globally Integrated

    Flexibility andValues

    Value net ecosystem

    Transforminnovations intodelivered values

    Value net leadership

    + =

    Knowledge /Intellectual Property(operational models,insights, assets, etc.)

    Value capture &delivery

    BusinessValue

    Paradigm

    Focuses Differentiators Through

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    SWOT Analysis of Taiwans IndustriesDivision of labor(upstream/downstream) andsupply chain are quitecompleteGoodtechnique/management/intl

    marketingGood legal infrastructureand labor force

    Export concentrations highon China and electronics

    Value added are not highEfficiency of use ofenergy/resources need to beimprovedLack of cross-sectors/industries human

    resources

    S W

    O T

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    SWOT Analysis of Taiwans Industries

    The signing of ECFA helpsattract FDI to TaiwanAsian emerging marketsprovide Taiwan excellentopportunity

    Demographic trend andliving environment areconducive to new productdevelopment

    Burgeoning FTAs/RTAs

    may marginalize TaiwanIncreasing competitionfrom Korea technology,brand and marketpenetrationSome traditional industries

    need to be upgraded ASAP

    S

    O

    W

    T

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    The Way ForwardA strategic thinking

    The overall strategy Technology Pull andMarket Pull

    Technology Pul l

    Transfer

    of new

    technology

    co-

    operat ion in

    R&D,

    brand/mark

    etingmanageme

    nt

    Efficiency/capability in:OEM/ODMQuality mass productionin short timeTailor-made productionas well

    Supply chain/globallogistics management

    Building Strength

    on Your Own

    Strength!

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    Market Pul l= Building Strength on OthersStrength! (e. g. China)

    Population: 1.3 Billion !

    A market of huge potent ial /sou rce ofrevenue/profi ts

    A grou nd to test/f ine-tune you rtechnology/products/servicesA plat form to b ui ld your own brandProvide you econom y of sc ale! (lower costs)Geographic vic in i ty and c ul tural connect ion

    Economic Cooperation FrameworkAgreement (ECFA):Commodity and Service Trade

    Liberal ization

    Investment Faci l i tat ion and

    Protect ion

    Indus tr ial Co-operation (standards,

    R&D)

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    Governments Role In Fulfilling This

    Strategy To lead and support large-scale, high-risk and innovative R&D

    IndustrialTechnology

    Research Institute(ITRI)

    Founded in 1973

    CommerceDevelopment

    Research Institute(CDRI)

    Founded in 2007

    Institute forInformation

    Industry(III)

    Founded in 1979

    Applied research in multiple Industrial technology fields Technology transfer and IP BusinessOpen lab and incubator

    Industrial consultancyservices

    R&D in network,multimedia,

    Green ICT, ICTsecurity, etc.

    Industry think tank Science and

    technology law Incubation Technology transfer

    and Patents

    Research inmarketing,

    consumerbehaviorand lifestyle

    Promotinginnovativebusiness models

    Business policy

    recommendations

    Flexible Display Technologyby ITRI

    http://www.itri.org.tw/chi/news/detail.asp?RootNodeId=060&NodeId=061&NewsID=530
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    Governments Role

    To help and facilitate, if it is necessary, the

    collaboration (M&A) among businesses

    (DRAM, LCD panel)

    To create an environment conducive to the

    introduction of high quality human resources

    (in particular R&D and global management

    talents and skills, for example:http://hirecruit.nat.gov.tw/english/index.asp )

    http://hirecruit.nat.gov.tw/english/index.asphttp://hirecruit.nat.gov.tw/english/index.asp
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    Governments Role

    Help diversify the markets by introducing the right

    products2005

    Population

    2015

    Population

    Growth

    %

    200 300 50%

    600 700 17%

    1,200 2,200 83%

    4,00 3,800 -5%

    Unit: million

    TOP

    MarketsTaiwancurrentlyfocuses on

    New potentialmarkets:quality yet

    inexpensive products

    Poor and least-developedmarkets

    US$20,000

    US$5,000

    US$1,500

    Source: ITRI(IEK) and III(MIC)

    BRICs(Brazil,Russia, India,

    China, S.Africa,

    Indonesia,Middle East,

    etc.)

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    Governments Role

    Level the playing fields for Taiwans businesses

    by concluding FTAs with key trading partners

    (US, EU, Japan, ASEAN, etc.)

    Promote and encourage the development of new

    industries (to diversify in order not to over-rely on

    ICT): medical care, biotech, green energy (solar,

    wind power, electrical car, LED), tourism(incorporating medical care), cloud computing,

    etc.

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    Thank you!

    Comments, Q&A

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    Aide-memoire to P. 5: Path of TaiwansEconomic Development 1949 - 1960

    Policy goals: stabilize the agricultural sector, increase agriculturaloutputs and import substitution

    Agriculture: land reform rent reduction to 37.5% (1949), sale ofpublic land (1951) and land to the tillers (1953)

    Import substitution:

    1. Encourage labor-intensive industries, textiles, food processing,cement, glass, etc., to satisfy domestic demand

    2. Impose import restriction measures to discourage import

    3. Two-tiered exchange rate system disadvantaged to import4. Preferential loans to targeted industries, e. g. textiles

    US official aide (1950-1965): staple foods and raw materials

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    1960 1970 Policy goals: export-oriented expansion to accumulate capital and

    technique for the next stage development

    Act of Encouragement of Investment (1960 1990 with various

    amendments at different stages): tax and duties deduction, tax

    deductibles for investment, accelerated depreciation of equipment,government fund support or investment in targeted industries,

    preferential loans, development of industrial parks, etc., with emphases

    on local contents of manufactured products and export.

    Exchange rate reform: uniform pegged exchange rate and

    depreciation of NT dollars to encourage export. Establishment of Export Processing Zones (EPZs, first of which

    established in 1966) preferential treatments and incentives for

    investors inside the zones to export

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    1970 1980

    Policy goals: government investment and expenditure tocounter economic impact by the 1970s oil crisis and 2nd Import

    Substitution

    10 Major Construction Projects: 6 of transportation, 3 of heavyand petrochemical industries, and 1 of energy supply (nuclearpower plant). The results of these investment-led Projects areimmediate improvement of Taiwans infrastructure and

    transformation to capital- or technology-intensive industries

    2nd Import Substitution: encouraging petrochemical and steelmill industries to meet domestic demand of raw materials

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    1980 1990Policy goals: industrial upgrade and economic transformation by

    promoting development of targeted strategic industries

    Strategic industries: high value-added, high technology-intensive, low inpollution level, low energy-intensive

    R&D support by ITRI, III, etc. : 25% of non-military governmental R&Dexpenditures were by ITRI between 1983 to 1994, and more than 165spin-off start-ups

    Semiconductor industry development:

    1. Initiated by MOEA in 1974 with initial funding of US$ 12 millions, incooperation with RCA

    2. 1980: establishment of Taiwans 1st semiconductor manufacturer,UMC

    3. 1987: worlds 1st dedicated semiconductor foundry manufacturer,TSMC

    Science Parks: 1st of which established in Hsinchu in 1980, with supportfrom the government development fund, state-run banks and venturecapitals for investors inside (the 2010 total revenue of Hsinchu SciencePark accounted for 10% of that of Taiwans manufacturing sectors)

    Statute for Upgrading Industries enacted in 1989

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    1990 2000Policy goals: deregulation and liberalization to prepare Taiwans

    businesses for internalization and foreign competition

    1987: deregulate foreign exchange market

    1989: amend the Banking Law to release control of interest rates

    and approve establishment of 15 new banks in 1991

    1989: allow indirect import from China

    1990: allow indirect Taiwanese investment in China

    1990-2002: GATT/WTO accession to align Taiwans trade and

    investment regimes with international norms and get equal

    treatment in other WTO members marketsPrivatization of state-owned enterprises: still mill, shipyard,

    petrochemicals, fertilizer, civil construction, etc.

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    2000 present

    May 2010: Act of Industrial Innovation retain taxincentives for R&D, human resource development,regional operation centre and intl logistic centre in

    Taiwan

    (For the rest, please refer to P. 21 to P. 26)