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Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 1
Travel and Tourism Management
Safety Guidelines
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 2
Copyright
Copyright © Texas Education Agency, 2013. These Materials are copyrighted © and trademarked ™ as the property of the
Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under
the following conditions:
1) Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the
Materials and Related Materials for the districts’ and schools’ educational use without obtaining permission from TEA.
2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual
personal use only, without obtaining written permission of TEA.
3) Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any
way.
4) No monetary charge can be made for the reproduced materials or any document containing them; however, a
reasonable charge to cover only the cost of reproduction and distribution may be charged.
Private entities or persons located in Texas that are not Texas public school districts, Texas Education Service Centers, or
Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state
of Texas MUST obtain written approval from TEA and will be required to enter into a license agreement that may involve
the payment of a licensing fee or a royalty.
For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency,
1701 N. Congress Ave., Austin, TX 78701-1494; phone 512-463-7004; email: [email protected].
Copyright © Texas Education Agency, 2013. All rights reserved. 2
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 3
Employees expect a safe working environment
Guests expect:
◦ Their persons and their belongings to be safe
◦ All equipment to be in safe and in working order
◦ Hospitality businesses to be prepared for accidents
and emergencies
Travel and Tourism Industry
Copyright © Texas Education Agency, 2013. All rights reserved. 3
Safety Guidelines slide presentation is divided into three sections:
• Workplace Safety
• Emergency Situations
• Security Measures
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 4
4
Safety GuidelinesOccupational Safety and Health ActPersonal HealthWash Hands OftenWash Hands Before and After
WORKPLACE SAFETY
Copyright © Texas Education Agency, 2013. All rights reserved.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 5
Safety Guidelines
Be sure to locate:
Potential dangers
Emergency exits and routes
Handwashing stations
First aid kits
MSDS information
5
Be aware of your surroundings and locate:
• any potential dangers
• where to exit in case of emergency
• the handwashing station
• first aid kits in case of a minor accident
• the materials safety data sheets
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 6
Protects employee health
and safety
Passed in 1970
Requires employers to make
the workplace free of
hazards
Occupational Safety and Health Act
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This is one of the most important laws to protect employee health and safety. It
requires employers to make the workplace free of hazards that might cause
injury or death to employees.
The OSH Act also established the Occupational Safety and Health
Administration (OSHA). It is the federal agency responsible for making sure that
the laws of the OSH Act are followed.
The OSHA Job Safety and Health: It's the Law poster, available for free from
OSHA, informs workers of their rights under the Occupational Safety and Health
Act. All covered employers are required to display the poster in their workplace.
Employers do not need to replace previous versions of the poster. Employers
must display the poster in a conspicuous place where workers can see it.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 7
Get enough sleep
Exercise regularly
Stay home when ill
Personal Health
Copyright © Texas Education Agency, 2013. All rights reserved. 7
The hospitality industry can be a demanding job and can be better handled
when you are in good physical shape and have a healthy mental attitude.
Be sure to get enough sleep as too little sleep can weaken the body’s immune
system and put you at risk for illness.
You should exercise regularly to increase your strength to be able to lift heavy
objects.
Disease can spread easily in the hospitality industry. If you have a fever, a cold,
or are vomiting, stay home and return when you are well again.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 8
Wash Hands Often
Before
Eating or drinking
Handling raw meat, poultry, or seafood
Prepping food
Putting on gloves
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Only a handwashing sink should be used for washing hands in a food
establishment.
Refer to the TFER Hand Wash Poster from the Texas Department of State Health
Services (see All Lesson Attachments tab) for the correct procedure.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 9
Wash Hands
After Cleaning tables or busing dirty dishes Handling chemicals Handling money Handling raw meat, poultry, or seafood (before
and after) Removing chewing gum with your fingers Sneezing, coughing, or using a tissue Taking out garbage Touching clothing or aprons Touching your hair, face, or body
Copyright © Texas Education Agency, 2013. All rights reserved. 9
Remind students that hand antiseptics should never be used instead of washing
hands.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 10
How to Wash Your Hands
1. Apply soap
2. Wet hands and arms
3. Scrub hands and arms
vigorously
4. Rinse hands and arms
thoroughly
5. Dry hands and arms
After Washing Your Hands
1. Use a paper towel to turn off
faucet
2. Use a paper towel to open
restroom door
Copyright © Texas Education Agency, 2013. All rights reserved. 10
Click hyperlink Put Your Hands Together from the Centers for Disease Control.
How to Wash Your Hands
• Wet hands and arms
• use running water as hot as you can comfortably stand
• Apply soap
• Apply enough to build up a good lather
• Scrub hands and arms vigorously
• Scrub them for 10 to 15 seconds
• Clean under fingernails and between fingers
• Rinse hands and arms thoroughly
• Use running water
• Dry hands and arms
• Do NOT use your apron or any part of your uniform
• Use a single-use paper towel or hand dryer
CDC – Centers for Disease Control and Prevention
Put Your Hands Together
http://www.cdc.gov/cdctv/handstogether/
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 11
EmergenciesFirst Aid and CPRChemical and Hazardous Materials
EMERGENCY SITUATIONS
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Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 12
Emergency Action Plan
◦ Fire
◦ Natural disasters
◦ Medical emergencies
◦ Industrial accidents
◦ Civil disturbances
Emergencies
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Fires can result from:
•careless handling of cigarettes and matches
•defective electrical wiring
•defective appliances and heating equipment
•grease buildup in ventilation hoods
•unattended flames in the kitchen
•flammable liquids
Natural disasters include:
•Weather emergencies
•Hurricanes
•Tornadoes
•Lightning
•Blizzards
•Flooding
•Earthquakes
Medical emergencies include:
•Minor injuries
•Life-threatening events
Industrial accidents include:
•Chemical spills
•Gas explosions
•Toxic chemical releases
•Nuclear power plant accidents
Civil disturbances include:
•Riots
•Acts of war
•Workplace violence
•Terrorist attacks
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 13
Examine the victim
Determine what is wrong
Choose an appropriate treatment
Carry out that treatment
First Aid and CPR
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First aid is a treatment given to an injured or suddenly ill person before
professional medical care arrives.
Access to a first aid kit is beneficial.
Encourage students to enroll in a hands-on first aid and CPR course from the
American Red Cross, the American Heart Association, or the National Safety
Council.
Click on hyperlink to view short video on CPR.
Official 2012 Hands-Only CPR Instructional Video
Learn how to perform CPR in this 60-second video showing Hands-Only CPR in
action
http://youtu.be/zSgmledxFe8
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 14
Electrical
Fall
Fire and explosion
Infectious diseases
Machine
Toxic substances
Chemical and Hazardous Materials
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For each hazardous substance used in the workplace, the employer must get a
material safety data sheet (MSDS) from the manufacturer.
The form contains information about the hazardous components, fire and
explosion hazard data, health hazards, how to safely handle the substance, and
first aid and emergency procedures if the substance is mishandled.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 15
Health InspectionsThreatsLiability Limits
SECURITY MEASURES
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Security consists of actions taken to prevent crime and to protect the safety of
people and property. The emphasis of security is prevention.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 16
Conducted regularly by local health
department
Inspections include:
◦ Kitchen
◦ Storage
◦ Bar
◦ Restaurant areas
Health Inspections
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Inspectors look for compliance with sanitation standards, the absence of pests,
proper care and handling of food, proper food storage techniques, and correct
temperature of wash water.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 17
People
Hazards and accidents
Natural disasters
Threats
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People include:
• trespasser – a person who enters a place of business or a guest room who does
not belong there
• intruder – a person who enters a place of business or a guest room who does
not belong there
• criminal – a person who has committed a crime
• terrorist – a person who tortures or kills people for a political cause
• thief – a person who robs and steals property from people and places
• arsonist – someone who sets fires
• burglar – a person who enters a building for the purpose of committing a crime
• employees – sometimes steal money, supplies, hotel property, and guests’
property
• guests – sometimes steal hotel property (towels and blankets)
Hazards and accidents include:
• fires
• slips and falls
• equipment breaking
• illness
Natural disasters include hurricanes, tornadoes, floods, and earthquakes.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 18
Depends on the situation
Innkeeper’s Laws
◦ Limitation of liability
Limits the amount of money a hotel must pay a guest
Liability Limits
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Liability means responsibility to pay for damage or loss.
Hotels must post signs that explain liability limits and provide a safe for valuables.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 19
19
Questions?
Copyright © Texas Education Agency, 2013. All rights reserved.
Presentation Notes – Safety Guidelines Travel and Tourism Management
Safety Guidelines – Travel and Tourism Management Copyright © Texas Education Agency, 2013. All rights reserved.
Slide 20
Textbook:
Reynolds, J. S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company.
Website:
Occupational Health and Safety Administration
With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance.
http://www.osha.gov/index.html
YouTube™:
Fire Extinguisher Tutorial
Training video for using a fire extinguisher
http://youtu.be/2Z2C13gJh-g
Official 2012 Hands-Only CPR Instructional Video Learn how to perform CPR in this 60-second video showing Hands-Only CPR in actionhttp://youtu.be/zSgmledxFe8
Put Your Hands Together CDC – Centers for Disease Control and Preventionhttp://youtu.be/ZlDqcmY_EV8
References and Resources
Copyright © Texas Education Agency, 2013. All rights reserved. 20