presentation notes for a look at workplace ethics in the ......lick on hyperlink to view youtube™...

Presentation Notes A Look at Workplace Ethics in the Human Services Industry

A Look at Workplace Ethics in the Human Services Industry Copyright © Texas Education Agency, 2015. All rights reserved.

Pag

e1

Slide 1



Pag

e2

Slide 2

CopyrightCopyright © Texas Education Agency, 2015. These Materials are copyrighted © and trademarked ™ as the property of the Texas Education Agency (TEA) and may not be

reproduced without the express written permission of TEA, except under the following conditions:

1) Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts’ and

schools’ educational use without obtaining permission from TEA.

2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only, without obtaining written permission

of TEA.

3) Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any way.

4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction

and distribution may be charged.

Private entities or persons located in Texas that are not Texas public school districts, Texas Education Service Centers, or Texas charter schools or any entity, whether public or

private, educational or non-educational, located outside the state of Texas MUST obtain written approval from TEA and will be required to enter into a license agreement that

may involve the payment of a licensing fee or a royalty.

For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency, 1701 N. Congress Ave., Austin, TX 78701-1494; phone

512-463-7004; email: [email protected].

Copyright © Texas Education Agency, 2015. All rights reserved 2



Pag

e3

Slide 3

What are workplace ethics?


What are ethics? They are a set of (often unspoken – and generally understood) moral principles relating to a specified group, field or form of conduct. A group of moral principles, standards of behavior or set of values regarding proper conduct in the workplace. Ethics on the job often deal with a code of conduct or a set of principles for BOTH the employer and the employee. Ask for and offer some examples of workplace ethics from both the employer and the employee.



Pag

e4

Slide 4

Ethics in the Workplace


(Click on image to view video)

Click on hyperlink to view YouTube™ video: Ethics in the Workplace! A presentation on how companies can easily implement business ethics in the workplace and still achieve their goals. http://youtu.be/0mUxMpMTT28



Pag

e5

Slide 5

Work EthicsWork Ethics for an Employer

To provide a safe work environment for staff and employees

To treat employees with dignity and respect

To provide a fair wage for the services rendered

To handle all business transactions with integrity and honesty

Work Ethics for an Employee

To show up on time

To tend to company business the whole time while at work

To treat the company’s resources, equipment and products with care

To give respect to the company by working with honesty and integrity

Your LogoCopyright © Texas Education Agency, 2013. All rights reserved.

A list of work ethics for an employer or a company might be: • To provide a safe work environment for all staff and employees • To treat employees with dignity and respect • To provide a fair wage for the services rendered • To handle all business transactions with integrity and honesty A list of work ethics for an employee might be: • To show up on time • To tend to company business the whole time while at work; giving it 100% • To treat the company’s resources, equipment and products with care • To give respect to the company by working with honesty and integrity Ask the students to list some ethical issues that might come up at job in Human Services.



Pag

e6

Slide 6

Allow time for class discussion.



Pag

e7

Slide 7

Professional Ethics


• Professional manner

• Personal life

• Respect for resources

A good work ethic is an attitude that combines hard work, good performance and dependable results. How can your personal ethics help you develop strong relationships in a work environment? Professional manner includes being:

on time

polite

respectful

dependable Personal life includes:

separate work life from private life

avoid discussing personal problems

keep personal telephone calls to a minimum Respect for resources includes: Do not steal. It is illegal and unethical Do not take items such as:

cash

food

office supplies

property

toiletries

Wasting resources costs the company money Recycle items such as:

grease

paper products

oil



Pag

e8

Slide 8

Work Ethics Qualities


Teamwork

Responsibility

Reliability

Honesty

Flexibility

Commitment and Excellence

Commitment and Excellence - the quality that supports all your abilities and skills to build a strong work ethic. With excellence, employees make the most of opportunities to improve their abilities and learn new skills Flexibility - employees can adjust to changes without complaining Honesty - employees admit their mistakes and find out how to prevent making them again A reliable employee: •Arrives at work on time •Keeps personal matters separate from business matters •Works a full shift •Carries out a variety of assigned tasks without constant prompting •Takes on extra work when necessary without complaint •Gets enough rest to work effectively •Maintains good personal, physical and mental health Responsibility - employees show up for work on time and work diligently to become familiar with job duties and perform them correctly Teamwork – employees work with a large team How can joining a career and technical student organization help you build a good work ethic?



Pag

e9

Slide 9

Professionalism


(Click on image to view video)

Click on hyperlink to view YouTube™ video: United States Department of Labor Soft Skills – Professionalism information. http://youtu.be/7dPWVjQSad4



Pag

e10

Slide 10

An individual working in the field of Human Services should model behaviors that demonstrate stewardship of client assets such as: • providing beneficial help • suggestions to clients • evaluating when a client needs an advocate • following through with meeting these needs



Pag

e11

Slide 11

Modelling ethical behaviors in the relationship with Human Services clients can include: • offering prompt service and suggestions • being honest • providing efficient services • protecting clients from fraud, deceit or misrepresentation • immediately disclosing any conflicts of interest • making recommendations for service based on the preferences and needs of the client



Pag

e12

Slide 12

Identity Theft/Fraud Statistics


Source: Statistic Brain Research Institute

These are the figures for 2014. As you can see by the figures, identity theft/fraud is occurring more and more every year. As an employee, it is your responsibility to always protect your client’s personal information and financial assets. Statistic Brain Research Institute Identity Theft/ Fraud Statistics. http://www.statisticbrain.com/identity-theft-fraud-statistics



Pag

e13

Slide 13

State of Business Ethics in the United States [Infographic]


(Click on mage)

Click on hyperlink to view infographic: State of Business Ethics in the United States [Infographic] According to the data in the infographic, most reports of employee misconduct include more than one “violation.” Misuse of company time ranks in the top spot with 33% of reports citing it, followed by abusive behavior (21%), lying to employees (20%), company resource abuse (20%), and violating company Internet use policies (16%), respectively. http://www.womenonbusiness.com/state-of-business-ethics-in-the-united-states-infographic



Pag

e14

Slide 14

What does this mean to you? Allow time for class discussion.



Pag

e15

Slide 15

We are now going to look at the legal responsibilities associated with providing human services to assure the best interests of clients.



Pag

e16

Slide 16

Labor Law


Labor law (also called employment law) is the body of laws, administrative rulings, and precedents which address the legal rights of, and restrictions on, working people and their organizations. As such, it mediates many aspects of the relationship between trade unions, employers and employees. Whether you hire your own employees or independent contractors, you will need to have a solid understanding of federal and state labor laws covering everything from benefits and wages to discrimination and harassment. These resources provide information about U.S. employment laws and regulations and how employers should comply with them. The Department of Labor (DOL) administers and enforces more than 180 federal laws. These mandates and the regulations that implement them cover many workplace activities for about 10 million employers and 125 million workers.



Pag

e17

Slide 17

Fair Labor Standards Act (FLSA)

The Fair Labor Standards Act

(FLSA) prescribes standards

for wages and overtime pay,

which affect most private

and public employment.


The Fair Labor Standards Act (FLSA) prescribes standards for wages and overtime pay, which affect most private and public employment. The act is administered by the Wage and Hour Division. It requires employers to pay covered employees who are not otherwise exempt at least the federal minimum wage and overtime pay of one-and-one-half-times the regular rate of pay. For nonagricultural operations, it restricts the hours that children under age 16 can work and forbids the employment of children under age 18 in certain jobs deemed too dangerous. For agricultural operations, it prohibits the employment of children under age 16 during school hours and in certain jobs deemed too dangerous.



Pag

e18

Slide 18

The Fair Labor Standards Act (FLSA) exempts agricultural workers from overtime premium pay, but

requires the payment of the minimum wage to workers employed on larger farms (farms employing

more than approximately seven full-time workers. The Act has special child-labor regulations that apply

to agricultural employment; children under 16 are forbidden to work during school hours and in certain

jobs deemed too dangerous. Children employed on their families’ farms are exempt from these

regulations. The Wage and Hour Division administers this law. OSHA also has special safety and health

standards that may apply to agricultural operations.



Pag

e19

Slide 19

The Occupational Safety and Health (OSH) Act is administered by the Occupational Safety and Health Administration (OSHA). Safety and health conditions in most private industries are regulated by OSHA or OSHA-approved state programs, which also cover public sector employers. Employers covered by the OSH Act must comply with the regulations and the safety and health standards promulgated by OSHA. Employers also have a general duty under the OSH Act to provide their employees with work and a workplace free from recognized, serious hazards.



Pag

e20

Slide 20

• The Black Lung Benefits Act (BLBA) provides monthly cash payments and medical benefits to coal miners totally disabled from pneumoconiosis (“black lung disease”) arising from their employment in the nation’s coal mines.

• The Energy Employees Occupational Illness Compensation Program Act (EEOICPA) is a

compensation program that provides a lump-sum payment of $150,000 and prospective medical benefits to employees (or certain of their survivors) of the Department of Energy and its contractors and subcontractors as a result of cancer caused by exposure to radiation, or certain illnesses caused by exposure to beryllium or silica incurred in the performance of duty.

• The Federal Employees’ Compensation Act (FECA), 5 U.S.C. 8101 et seq., establishes a

comprehensive and exclusive workers’ compensation program which pays compensation for the disability or death of a federal employee resulting from personal injury sustained while in the performance of duty. The FECA, administered by OWCP, provides benefits for wage loss compensation for total or partial disability, schedule awards for permanent loss or loss of use of specified members of the body, related medical costs, and vocational rehabilitation.

• The Longshore and Harbor Workers’ Compensation Act (LHWCA), administered by The Office

of Workers Compensation Programs (OWCP), provides for compensation and medical care to certain maritime employees and to qualified dependent survivors of such employees who are disabled or die due to injuries that occur on the navigable waters of the United States, or in adjoining areas customarily used in loading, unloading, repairing or building a vessel.



Pag

e21

Slide 21

Employment Discrimination

Discrimination laws seek to

prevent discrimination based

on race, sex, religion, national

origin, physical disability and

age by employers.


Employment Discrimination laws seek to prevent discrimination based on race, sex, religion, national origin, physical disability and age by employers. A growing body of law also seeks to prevent employment discrimination based on sexual orientation. Discriminatory practices include: • bias in hiring • promotion • job assignment • termination • compensation • retaliation • various types of harassment The main body of employment discrimination laws consists of federal and state statutes. The United States Constitution and some state constitutions provide additional protection when the employer is a governmental body or the government has taken significant steps to foster the discriminatory practice of the employer.



Pag

e22

Slide 22

American with Disabilities Act (ADA)

Congress enacted the

American with Disabilities Act

(ADA) in 1990 to eliminate

discrimination against those

with handicaps.


Congress enacted the American with Disabilities Act (ADA) in 1990 to eliminate discrimination against those with handicaps. It prohibits discrimination based on a physical or mental handicap by employers engaged in interstate commerce and state governments. It is the nation’s first comprehensive civil rights law addressing the needs of people with disabilities, prohibiting discrimination in employment, public services, public accommodations and telecommunications. ADA prohibits discrimination more broadly than that explicitly outlined by Title VII. The EEOC interprets and enforces the Americans with Disabilities Act, while state statues also provide extensive protection. The complexity of issues arising under the ADA required developing a series of policy guidance designed to clarify and interpret the provisions of the law.



Pag

e23

Slide 23

Sexual Harassment

Sexual harassment when submission to or

rejection of this conduct explicitly or

implicitly affects an individual’s

employment, unreasonably interferes with

an individual’s work performance or

creates an intimidating, hostile or offensive

work environment.


According to the U.S. Equal Employment Opportunity Commission, http://www.eeoc.gov/eeoc/publications/fs-sex.cfm sexual harassment is a form of sex discrimination that violates Title VII of the Civil Rights Act of 1964. Specifically, unwelcome sexual advances, requests for sexual favors, and other physical or verbal conduct of a sexual nature constitutes sexual harassment when submission to or rejection of this conduct explicitly or implicitly affects an individual’s employment, unreasonably interferes with an individual’s work performance or creates an intimidating, hostile or offensive work environment.



Pag

e24

Slide 24

Diversity

Workplace diversity is a people

issue, focused on the

differences and similarities

that people bring to an

organization.


Diversity is the state or fact of being different, unlike. Workplace diversity is a people issue, focused on the differences and similarities that people bring to an organization. It is usually defined broadly to include dimensions beyond those specified legally in equal opportunity and affirmative action non-discrimination statutes. Diversity is often interpreted to include dimensions which influence the identities and perspectives that people bring, such as profession, education, parental status and geographic location. With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. The variety of experiences and perspective which arise from differences include: • age • culture • gender • gender identity • heritage • mental or physical abilities • race • religion • sexual orientation • other characteristics must be taken into consideration in the work place



Pag

e25

Slide 25




Pag

e26

Slide 26

presentation notes for a look at workplace ethics in the ......lick on hyperlink to view youtube™...

Documents