Professional Ethics & Etiquette in the WorkplaceBy: K M Hasan Ripon kmhasanripon.com || facebook.com/kmhasanriponbd

Ethics Exercise -1

You woke up one morning with flu. Would you:1. Stay at home and rest.2. Stay at home and work.3. Go to work but avoid socializing with people.4. Go to work but socialize only with the people

you don’t like.

Ethics Exercise -2

You are having dinner and order several appetizers, Main Dish, deserts, and drinks. When the bill arrives, you notice that the seafood jambalaya was not included in the bill. Would you:1. Tell the waiter about the oversight.2. Keep it to yourself but leave a larger tip than you were

planning to.3. Keep it to yourself and leave your standard tip.4. Use some of the money you’ve saved to donate to

your favorite charity.

Ethics, also known as moral philosophy, is a branch of philosophy that involves arranging, defending, and recommending concepts of right and wrong behavior.

What is Ethics?

TYPES:

Meta-ethicsNormative ethicsApplied ethics

Meta-ethicsMeta-ethics is the

branch of ethics that seeks to understand the nature of ethical properties, statements, attitudes, and judgments.

Meta-ethics addresses questions such as "What is goodness?" and "How can we tell what is good from what is bad?", seeking to understand the nature of ethical properties and evaluations.

Normative ethics investigates the set of questions that arise when considering how one ought to act, morally speaking.

While normative ethics addresses such questions as "What should I do?", thus endorsing some ethical evaluations and rejecting others

Applied ethics is the philosophical examination, from a moral standpoint, of particular issues in private and public life that are matters of moral judgment.

• Bio ethics• Business ethics• Professional ethics

• Machine ethics• Relational ethics• Military ethics• Public service ethics

• A profession is a vocation founded upon specialized high educational training, the purpose of which is to supply objective counsel and service to others, for a direct and definite compensation.

• Professional ethics include the personal and corporate standards of behaviour expected of professionals.

PROFESSIONAL ETHICS

Easiest Definition

• Ethics: is defined as set of Values and Behaviors which people believe morals.

• Morals relate to Right or Wrong • Values are beliefs that a person feels very

important

• Ethics is a prerequisite for human life• It is our means of deciding a course of action• Ethical values act as guiding compassion

choosing a right action when needed

• Business and industry leaders have identified Essential Work Traits that college should teach and students should practice in order to develop a viable, effective workforce

• They are called Positive Work Ethics

Components of Professional Ethics

• Attitude • Respect• Honesty• Responsibility• Character• Teamwork• Organization Skills• Cooperation• Productivity• Communication• Etiquette

AttitudeDemonstrates a positive attitude, appears self confident and has realistic expectation of self

RespectRespects the right of others, deals appropriately with culture/racial diversity,

and does not engage in harassment of any kind

HonestyBeing truthful and not misleading of fake

CharacterDisplays loyalty, trustworthiness, reliability, dependability, initiative, self discipline and self-responsibility

ResponsibilityAssuming ownership for personal actions and to be accountable for one’s own behavior, assigned

tasks, duties and functions

Teamwork

Organizational SkillsDemonstrates skills in personal

management, time management, priorities, flexibility, stress

management and dealing with change

CooperationDisplays leadership,

appropriately handles criticism and complaints, demonstrates problem-

solving capability, maintains appropriate

relationships with supervisors and peers and follows chain of command

PRODUCTIVITYFollows safely practices, conserves materials, keeps work area neat and clean, follows directions and procedures.

Displays appropriate

nonverbal and verbal skills.

Be empathetic to co-workers

Integrity

Transparency “A lack of transparency results in

distrust and a deep sense of insecurity.”

ACCOUNTABILITYIt is the acknowledgment and assumption of

responsibility for actions, products, decisions, and policies and be answerable for resulting

consequences.

In business, the

confidentiality of

information, a

mainstream adaptation

of the “need to know”CONFIDENTIALITY