My Internship @

LUFTHANSA FLIGHT TRAINING

FRIEDERIKE MÖLLER

I. General Information

•  Deutsche Lufthansa AG is the flag carrier of Germany and the largest airline in Europe in terms of overall passengers carried and fleet size.

•  Lufthansa's corporate headquarter is in Cologne, Germany, with its main operations base (Lufthansa Aviation Center) and primary traffic hub at Frankfurt Airport. The majority of Lufthansa's pilots, ground staff, and flight attendants are based in Frankfurt.

•  In 2010, over 90 million passengers flew with Lufthansa.

•  Subsidiaries: -  LSG Sky Chefs (airline caterer) -  Lufthansa Consulting -  Lufthansa Flight Training -  Lufthansa Systems (IT provider) -  Lufthansa Technik (maintenance)

II. My Working Environment

•  Lufthansa Flight Training GmbH is a company owned 100% by Lufthansa which is responsible for the training of pilots and crew members.

•  The training locations are Bremen, Frankfurt, Berlin and Munich and Vienna (Austria), Zurich (Switzerland) and a facility in Phoenix, Arizona (USA).

•  Cockpit Training / Cabin Training

•  Simulator Fleet: -  Airbus (A300, A310, A319, A320, A321, A330, A340) -  Boeing (737, 747, 757, 767, 777, MD-11) -  Bombardier (CRJ, Q400) -  Flat Panel Trainers

III. My Tasks

•  Sales & Promotion department

-  Quality Management Update

-  create new website (MySIM) where customers can book simulators and trainings and also manage requests

-  plan and organize events for clients

-  SAP CRM Updates

-  E-Notes

-  Power-Point Presentations

-  Translations

IV. Pro’s & Con’s

+

•  good insight in a big corporation

•  adjusting to the corporate culture

•  learning from experts

•  great mentoring of interns

•  very good atmosphere among interns

•  further education

•  further possibilities (abroad, bachelor thesis, etc.)

-

•  slow decision-making

•  gossip and “power games”

•  many interns

•  “idle time”

•  sensitive to difficult times

•  difficult to build up network

V. Role Play

Imagine the following scene:

<< When you started working in the company you got assigned to a project that really interested you and which was one reason why you agreed to do this particular internship. Due to hard times in the industry, delays in the IT support which is the basis for your project and other smaller difficulties you can’t really continue with the project. The whole situation is frustrating you because you get assigned to smaller and less interesting tasks, and so you decide to talk to your supervisor in a face-to-face talk.>>

What are you going to say? Your objectives? Your arguments?

Thank You For Your Interest! :) Step by step: Boeing 747-8 Advertisement Lufthansa

Search on Youtube for “Lufthansa-Spot mit dem FC Bayern München”

Search on Youtube for “Step by Step of Building of Boeing 747-8 Freighter”