XINTRO TO BUSINESS

LEW QUO MINGLIEW CHERNG QINGTAN KAH INNTANG YING JIENLIM WIN KEE

X

XLOGO

XLOCATION

Genting Highland, Pahang

Street View

XMOTIVE & VISION

-Provide our guest with a luxurious, relaxed and less uncommon environment within to conduct their business.-Guests that will ensure efficiency, value and reliability in supplying them.

XTARGETED CUSTOMER

Students

Tourist Family

Single Parent age fifty above

XSERVICE BENEFITS- Personal service- Experience the differences between

other hotels- Good location and views

XHOTEL’s BENEFITS

10 Multiple Themed Rooms

XHOTEL’s BENEFITS

Dance Room Retro Room Movie Room

Nature RoomCartoon Room

XHOTEL’s BENEFITS

Sci-Fi Room Prehistorical Room

Medival Room

Ocean Room Music Room

XCOMPETITORS

XADVANTAGES

24/7 receptionist

Free parking Online booking

Free Wi-Fi Range of amenities

XWEAKNESS

No pets allowed No breakfast

Influenced by theme park

XSALEs STRATEGY

Television Radio Website

Magazine Flight Advertisement

Travel Site

XPROMOTION

Student Price Daily Discount

Family Package

Travel Agency

XROOM PRICING

Single Room RM 150

Couple Room RM 500

Themed Room RM 600

Deluxe Room RM 900

Spa Suite RM 1200

XMANAGEMENT STRATEGIESGENERAL MANAGERFinancial

Sales

Guest Satisfaction-Maximizing revenues

-Responsible for budget preparation-Manages labor standards-Monitors in-house guess balance

-Manages all sales activities-Meet revenue objectives-seeks out potential business

-100% guest satisfaction-resolves guest related issue in terms of the company’s goals and objectives

XMANAGEMENT STRATEGIESEmployee Management Recruits

qualified applicants

Motivates and Manages employee Personal forms

Property Appearance

-Trains employees according to the company standards-Gives direction to the

employees-hiring, performance evaluations, payroll -Requires Federal and State posting

-Inspects and documents repairs and cleanliness of property-ensure optimum upkeep and repair

XMANAGEMENT STRATEGIESHotel Manager Supervisor

Responsible for overall direction, coordination and evaluation of this unit

XMANAGEMENT STRATEGIESAccounting DepartmentRecord,

interpret and provide financial transactions

Manages hotel operation, cost accounting and cost control

Designs accounting and control systems

XMANAGEMENT STRATEGIES Visionary

LeadershipMaintaining sales offices in many countries and hotel properties across the globe Different styles

of interaction, dress, presentation and physical appearance

Assuring that systems, processes, and people can respond differently to different situationsDiversity

FlexibilityGlobalization

Customer Focus

Reflect business decisions at all levels of developing and operating a hotel organization

gives way to a focus on leadership in ideas

XPARTNERSHIP

Collaboration with Genting

Collaboration with

government

Financial support from Stakeholders

Transportation Collaboration

Web Collaboration

XFINANCIAL PLANDt.    

Financial Plan from year 2014-2018       Ct.

2014 2014Jan-01Capital  RM240,000,000  Jul-01Land RM5,000,000 

    Building RM220,000,000   Dec-31Remaning credit RM15,000,000   RM240,000,000    RM240,000,000 

2015 2015Jan-01Remaining debit RM15,000,000  Jul-01Furnishing&Eq. RM3,000,000 

  Partnerships RM200,000,000    Vehicles RM1,000,000   Loan from banks RM2,000,000    Advertisment RM50,000   Dec-31Remaning credit RM212,950,000   RM217,000,000    RM217,000,000 

2016  Jan-01Remaining debit RM212,950,000  Dec-31Service & Maint. RM70,000 Dec-31Predicted income RM5,400,000    Employment fee RM250,000 

    Advertisment RM30,000     Discount RM540,000     Loan RM8,500     Remaning credit RM217,451,500   RM218,350,000    RM218,350,000 

2017 2017Jan-01Remaining debit RM217,451,500  Dec-31Service & Maint. RM70,000 

  Predicted income RM7,000,000    Employment fee RM250,000     Advertisment RM30,000     Discount RM600,000     Loan RM8,500     Remaning credit RM223,493,000   RM224,451,500    RM224,451,500 

2018  Jan-01Remaining debit RM223,493,000  Dec-31Service & Maint. RM70,000 

  Predicted income RM8,500,000    Employment fee RM250,000     Advertisment RM30,000     Discount RM700,000     Loan RM8,500     Remaning credit RM230,934,500   RM231,993,000    RM231,993,000 

2019  Jan-01Remaining debit RM230,934,500   

XOWNER’s PROFIT8000 MYR per OWNER

Total MYR 4800

0

XCONCLUSION

Various themes to attract customer

Unique and One of a kind

A suitable environment for

everyone

XREFERENCEWiley, J. (n.d.). The Management of Maintenance and Engineering Systems in the Hospitality Industry, 4th ed. Retrieved September 5, 2015, from http://media.johnwiley.com.au/product_data/excerpt/78/EHEP0004/EHEP000478.pdf  About Melia Hotels International Management Structure. (n.d.). Retrieved September 5, 2015, from http://www.meliahotelsinternational.com/en/about-us/management-structure  Kelly, B. (n.d.). The Role of a Manager in Housekeeping In the Hotel Industry. Retrieved September 6, 2015, from http://work.chron.com/role-manager-housekeeping-hotel-industry-22124.html  Hotel Department Structure. (n.d.). Retrieved September 6, 2015, from http://hotelmule.com/forum/viewthread.php?tid=1555  GENERAL MANAGER / HOTEL MANAGER Job Summary. (n.d.). Retrieved September 6, 2015, from http://www.hotelmule.com/forum/viewthread.php?tid=220 

Getting ready to create a marketing plan? (2015). Retrieved September 14, 2015.

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