presentation for bc on telenor

8/8/2019 Presentation for Bc on Telenor

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CONTENTS

INTRODUCTIONORGANIZATIONAL HARARCHEY

MAJOR DEPARTMENTS

Finance

Sales

Customer Service

IT/Billing

Marketing

Human Resource

FUNCTIONS OF HR DEPARTMENT

CONCLUSION


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INTRODUCTION

Telenor is an international provider of high qualitytelecommunications

It ranks as 7th largest mobile operator in the world

Telenor has got over than 164 million subscribers in its mobileoperations

Tore Johnson is the CEO and President of Telenor Pakistan

Telenor acquired the license for providing GSM services inPakistan in April 2004 and launched its operations in March2005


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INTRODUCTION

The official opening was held in Islamabad byPresident of Pakistan General Pervez Musharrafas

a chief guest

Largest direct European investment in Pakistan,with up to $2.75 billion already invested

Creating 2,500 direct and 25,000-plus indirect

employment opportunities

It has a network of 23 company-owned sales &

service centers and more than 200 franchisees


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ORGANIZATIONAL HIERARCHY

Chairman

Board

CEO

Marketing

Deptt.

(VP)

Sales Deptt.

(CSO)HR Deptt.

(VP)

IT/Billing

Deptt.

(CIO)

Admin.

Deptt.

(VP)

Finance

Deptt.

(CFO)

Customer

Service

Deptt.

(VP)

Deptt.

Director

Manager

Assistant

ManagerExecutives Internees


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FUNCTIONS OF HUMAN RESOURCE

DEPARTMENTStaffing(Recruitment & Selection) of the

employees

Compensation and Benefit

Employee relationship

Performance evaluation of the employees.

Health, Safety and Security


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FUNCTIONS OF HUMAN RESOURCE

DEPARTMENT

Policies and procedures

Employees record & provident fund

Management trainee and internship program


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Recruitment and Selection

Hiring people from different sources is very

necessary and important

Every organization uses different methods &

techniques for hiring people

In Human Resource language, it is said thatPeople are most valuable assets for any

organization


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Wages, incentives and Benefits

Telenor reward employees through bonus schemes,

wages, shares programmes as well as other incentive is

given

It is used as a part to motivate employees to meet

Telenor's principal goal of maximizing profit

Employees of Telenor also have Christmas holidays,

Eid holidays and two extra days off


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Performance Management System

It is used to check whether the employee

performance is aligned with strategic goals

The employees who perform well are given

opportunities & promotions to further develop

themselves

Due to large variety of managerial jobs at Telenor, the

performance of managers is analyzed on a qualitative

measure


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Health, Environment and Security

At Telenor it is distinguished by job-satisfaction, low

sickness absence and few injuries

Employees shall not suffer any form of health damage

or injuries resulting from their work

For the purpose of preventing sickness absence theyhave hired expert doctors


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Disciplinary Issues

The HR department of Telenor ensures that thediscipline is maintained

First of all warning is addressed to the employees

verbally and In written through their immediate

supervisor

Warning letter may be registered in the employeespersonal file

Finally issuance of written warning can be

recommended by the respective supervisor


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CONCLUSION

Telenor is so far quite successful in hiring and retaining

exceptionally talented HR worldwide

HR department is also looking to motivate their employee

Makes shore whether it has the right people in the right

places

Human Resource strategies can be powerful tools


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presentation for bc on telenor

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