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Presentation at
UNNExT National Workshop on Agriculture Trade Facilitation and
Business Process Analysis for Bangladesh Jointly organised by BFTI and UNESCAP
27 October 2015, Dhaka, Bangladesh
by
Mohammad Farhad Research Fellow, Bangladesh Foreign Trade Institute
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Key findings from Business Process Analysis studies in Bangladesh
Objective of the Presentation
Briefly discuss what is BPA
To provide an overview of the key findings from BPA studies in Bangladesh
To discuss Major recommendations of the BPA studies in Bangladesh
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Key findings from Business Process Analysis studies in Bangladesh
Introduction
What is Business Process?
A Business Process is a collection of related, structured
activities or tasks that produce a specific service or
product
Example
Concluding a sales contract
Issuing a Certificate of Origin
Customs clearance at the port of Burimari
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Key findings from Business Process Analysis studies in Bangladesh
Introduction
What is Business Process Analysis?
An analysis and modelling of business processes for
improvement and automation
Example
Documenting existing practice in an administration/
company
Describing a “Standard Procedure”
Providing a basis to measure time/costs at different
steps
Providing a specification for automation of the
process
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Key findings from Business Process Analysis studies in Bangladesh
BPA Studies in Bangladesh
CPD-ARTNeT BPA Study, 2011
Facilitating Trade through Simplification of Trade
Processes and Procedures in Bangladesh
by Syed Saifuddin Hossain & Md. Tariqur Rahman
UNESCAP-ADB BPA Study, 2014
Trade Process Analysis Report for Subregional Cooperation in
South Asia
by Prabir De, Professor, RIS, India
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Key findings from Business Process Analysis studies in Bangladesh
CPD-ARTNeT BPA Study in 2011
This study analyses the business procedures involved in a
typical trade transaction for selected products namely
export of ready made garments (RMG) and shrimp and
import of cotton fabrics and sugar.
The broad objective has been to capture the cost,
documentation and time component of such trade
transactions with a view to identify areas for further
improvement.
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Key findings from Business Process Analysis studies in Bangladesh
BPA of Export of Woven Garments from
Bangladesh to India
Source: CPD-ARTNeT Survey on BPA
Time Procedure Chart: RMG Export from Bangladesh to India (by Sea)
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Key findings from Business Process Analysis studies in Bangladesh
BPA of Export of Woven Garments from
Bangladesh to India
Overview of Processes Involved in Export of Woven Garments from Bangladesh to India (by Sea)
Source: CPD-ARTNeT Survey on BPA
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Key findings from Business Process Analysis studies in Bangladesh
BPA of Export of Woven Garments from
Bangladesh to India
Source: CPD-ARTNeT Survey on BPA
Time Procedure Chart: RMG Export from Bangladesh to India (by land)
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Key findings from Business Process Analysis studies in Bangladesh
BPA of Export of Woven Garments from
Bangladesh to India
Overview of Processes Involved in Export of Woven Garments from Bangladesh to India (by land)
Source: CPD-ARTNeT Survey on BPA
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Key findings from Business Process Analysis studies in Bangladesh
Business Process of Exporting Shrimp to
Japan from Bangladesh
Source: CPD-ARTNeT Survey on BPA
Time Procedure Chart: Shrimp Export from Bangladesh by sea
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Key findings from Business Process Analysis studies in Bangladesh
Business Process of Exporting Shrimp to
Japan from Bangladesh
Source: CPD-ARTNeT Survey on BPA
Overview of Processes Involved in Export of Frozen Shrimp from Bangladesh to Japan by Sea
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Key findings from Business Process Analysis studies in Bangladesh
BPA of Import of Fabrics from India to
Bangladesh
Source: CPD-ARTNeT Survey on BPA
Time Procedure Chart: Cotton Fabrics Import from India
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Key findings from Business Process Analysis studies in Bangladesh
BPA of Import of Fabrics from India to
Bangladesh
Source: CPD-ARTNeT Survey on BPA
Overview of Processes Involved in Import of Fabrics from
India to Bangladesh by Land
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Key findings from Business Process Analysis studies in Bangladesh
Summary of Findings from CPD-ARTNeT BPA study
of Selected Products
Summary of Findings from BPA of Selected Products
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Key findings from Business Process Analysis studies in Bangladesh
Key observations from CPD-ARTNeT BPA study of
Selected Products
Export/Import processes in Bangladesh are, in general, business friendly.
Number of documents required to complete the process is acceptable. However, problems arise when different trading partners ask for different documents in the process of exporting or importing the same product.
Use of ICT in the overall business process is very limited.
Customs declaration (with the Chittagong Customs House) is currently the only stage in the BP where ICT is significantly used. However, submission of paper-based documents is still required to verify online declaration.
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Key findings from Business Process Analysis studies in Bangladesh
Key observations from CPD-ARTNeT BPA study of
Selected Products
All forms (except Bill of Entry/Exit) are to be filled in manually (handwritten or typed).
Exporters/importers need to apply on paper to obtain different certificates.
Electronic versions of documents are not acceptable to banks.
Getting products inspected before exporting sometimes take longer than usual time (particularly in case of Shrimp export).
Coordination among various actors involved in the business process is not up to the mark.
Inadequate infrastructure at the port areas often increases trading time resulting in higher cost of doing business.
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Key findings from Business Process Analysis studies in Bangladesh
Policy recommendations from CPD-ARTNeT BPA
study of Selected Products
Immediate automation of all customs houses;
Establishing a Single Window so that all the actors involved in the
business process are linked together;
Adopting policies and designing required modalities to facilitate
use of documents in electronic/digital format;
Development of infrastructure at port areas on urgent basis;
Expediting the process of issuing inspection certificates;
Strengthening collaboration between Government and business
chambers to ensure better business environment;
Formation of a National Trade Facilitation Task Force;
Publication of trade related information, rules, procedures,etc.; &
Conducting sector-wise needs based analyses to identify specific
bottlenecks.
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Key findings from Business Process Analysis studies in Bangladesh
UNESCAP-ADB BPA Study 2014
Country, corridors and Product Coverage of the Study
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Key findings from Business Process Analysis studies in Bangladesh
UNESCAP-ADB BPA Study 2014
Business Processes, Time and Cost
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Key findings from Business Process Analysis studies in Bangladesh
UNESCAP-ADB BPA Study 2014
Parties Engaged in Export and Import Processes
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Key findings from Business Process Analysis studies in Bangladesh
UNESCAP-ADB BPA Study 2014
Documents and Copies Required
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Key findings from Business Process Analysis studies in Bangladesh
Major Recommendations of the UNESCAP-
ADB BPA Study 2014
Full and inclusive representation of the private sector in trade facilitation initiatives is essential
Implementation of basic trade facilitation measures should be consistently enforced and reinforced nation-wide
Paperless trade, including development of national and sub-regional single windows, needs to be prioritised for trade facilitation
Remove the regulatory burden on exports and imports
Physical inspections should be minimised whenever possible, in particular through adoption of risk management techniques by all organisations involved in the trade process
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Key findings from Business Process Analysis studies in Bangladesh
Major Recommendations of the UNESCAP-
ADB BPA Study 2014
Healthy competition among transport, logistics and other trade-related service such as insurance providers should be encouraged
Reviewing payment systems in place and their efficiency may reveal new opportunities for improving trade facilitation performance
National and sub-regional trade facilitation performance monitoring mechanisms are required to identify the real and most important barriers to trade efficiency
Industry specific trade facilitation programmes should be considered
Corridor specific trade facilitation programmes should be developed
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Key findings from Business Process Analysis studies in Bangladesh
Major Recommendations of the UNESCAP-
ADB BPA Study 2014
Harmonisation of documentary requirements across countries should be actively pursued
Synchronisation of cross-border customs in SASEC should be the priority
Bilateral and regional free trade agreements should systematically address trade facilitation issues
All trade documents including customs should be submitted electronically
Trade will be much faster with minimum process reengineering
Acceptance to sub-regional transit and Ensure Faster travel time in transit
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Thank you for your kind attention