prepared for the “making work zones work better” workshop by paul m. cammack, p.e....
TRANSCRIPT
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Prepared for the Making Work Zones Work Better Workshop
by Paul M. Cammack, P.E.Transportation Technology EngineerNebraska Department of Roads
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TopicsWhy 511 in Nebraska?Steps to Deployment511 Operation & StatisticsComments ReceivedLessons LearnedFuture
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Why 511inNebraska?
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The 511 Traveler Information System: Is a rural Intelligent Transportation Systems (ITS) deployment project and brings transportation technology to the rural environment. . . Gathers weather and road condition information together using a variety of advanced technology systems. . . Provides the traveling public easy access to information so they can make informed decisions. . . Probably the most publicly visible ITS deployment Has the potential to bring together urban and statewide traveler information
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Summer StormsWinter Storms
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Workzones
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Maintenance & ConstructionOperations
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Tourism
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Things have changedHomeland Defense
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StepstoDeployment
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Advanced Transportation Weather Information System
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Data Acquisition System
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511A partnership project between the Nebraska State Patrol and the Nebraska Department of RoadsReplaces the State Patrols 1-800-906-9069 road report number, which will be phased out as users become comfortable calling 511Provides Department reported road conditions in a timely and user-friendly venue
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PSC Order
Hearings and workshops conducted by the Public Service CommissionOrder issued August 5, 2001
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Nebraska was the first State to use the FCC designated 511 number for its entire highway system!October 1, 2001
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Look for New 511 Road Signs Along State Highways
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511 Operational DeploymentsCincinnati / Northern KYNebraskaUtahI-81 Corridor in VirginiaArizonaOrlandoMinnesotaSE Florida
Washington StateIowaSouth DakotaKentucky StatewideSan FranciscoMontana North DakotaMaineNew Hampshire
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511 Deployment Status
= 511 Operational (Live)
= 511 Assistance Funding
= Live & Assistance Funding
as of April 24, 2003
Alaska
Hawaii
PuertoRico
D.C.
= Operational in 2003
= No Activity
Accessible by 13% of Population
Northern Kentucky/CincinnatiNebraskaUtahI-81 VirginiaArizonaMinnesotaKentuckyMiami, FloridaSan Francisco Bay area, California
511 VISION
Regional systems building from the bottom-up, with consistency in:Basic contentUser interface, policies and procedures
Regions can add additional publicly- and/or commercially-financed services
Regions may adopt whatever financing or business models that work for them
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511Operation& Statistics
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Customer AccessA single switch
Four questions
Site-specific information
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System Architecture#SAFE Operations CenterData Collection, Integration, &Mesoscale Weather ForecastingOperational dataTravelers dial one number 511Integrated Nowcast/Forecast & Road Condition DataComputer Telephony Located Grand Forks, NDCellular/PCS ProvidersLEC/CLECOperational data
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What does the user hear when they call 511?Welcome to the Nebraska 511 Traveler Information System. If this is an emergency, hang up now and dial 911For NE roads, press 1; for SD roads, press 2; etcEnter your Interstate or highway number followed by the # signFor Interstate 80 between Lincoln and Omaha, press 1; etc SYSTEM PROVIDES ROAD/WEATHER CONDITIONS REPORTPress 1 to repeat last report; press 2 to request another road/weather conditions report; press 8 to leave a question, comment, recommendation for the system administrator
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What does the user hear when they call 511?
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What is the cost for 511?Initial startup costs were $120,000.
First year operational costs were $180,000.
Costs shared 50/50 between State Patrol And Department of Roads
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Does it cost anything to call 511?Cellular telephone users will incur the usual fees associated with any cellular call (e.g. roaming, air time).
Landline telephone users will incur no more than the cost of a local call (typically free).
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World Wide Web Access to 511 Informationwww.dor.state.ne.us or www.safetravelusa.com
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World Wide Web Access to 511 Informationwww.dor.state.ne.us or www.safetravelusa.com
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World Wide Web Access to 511 Informationwww.dor.state.ne.us or www.safetravelusa.com
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511 Deployment Progress
Chart1
Jan133026693315
Feb153385918822
Mar201102817394
Apr93351Apr
May100262May
88360207481June
87243403147July
83611342623Aug
72417253490Sept
86546320815Oct
107403330759Nov
122135741841Dec*
2001
2002
2003
Calls
511 Monthly Call Volumes
April 2003 Summary
Monthly 511 Calls
200120022003*Data shown in Dec 2001 is from Dec 18 thru Dec 31, 2001. Prior to launch, there were 15, 896 calls to the system.
Jan133,026693,315Some of these calls are attributed to testing the system, while
Feb153,385918,822others are attributed to media coverage received before the offical launch.
Mar201,102817,394
Apr93,351
May100,262
June88360207,481
July87243403,147
Aug83611342,623
Sept72417253,490
Oct86546320,815
Nov107403330,759
Dec*122,135741,841
Total per Year647,7153,281,2822,429,531
Total to Date6,358,528
511 Calls April 2003
Inbound Calls Summary Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Dialed NumberNumber of CallsNumber of Minutes% of All MinutesAverage Duration
(800) 492-24009,02417,97051%1 min 59 sec
(866) 511-7433160%6 min 15 sec
(866) 511-75621080%50 sec
(866) 511-76691,4832,4897%1 min 41 sec
(866) 511-8824 : UDOT: 51111,84015,06942%1 min 16 sec
All Dialed Numbers22,35835,5421 min 35 sec
Menu Options Summary Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Menu OptionNumber of CallsNumber of VisitsMinutes in VisitsAverage DurationTransfer Attempts
udot-511/conditions10,83211,20418,1631 min 37 sec0Road Conditions10,832
udot-511/ferry9951,15943122 sec0Ferry Info995
udot-511/traffic3,2373,4144,0821 min 12 sec0Traffic Info3,237
udot-511/transit78285568448 sec0Transit Info782
udot-511/transit/transfer86927952 sec55
udot-supplements/announcements/menu1618 sec0
Port Usage Summary Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Dialed NumberMinimum in UseMaximum in UseMean of Ports in Use
(800) 492-24000171
(866) 511-7433011
(866) 511-7562011
(866) 511-7669051
(866) 511-8824 : UDOT: 511081
All Dialed Numbers0202
April 2003 Summary
2001
2002
2003
Calls
511 Monthly Call Volumes
Daily Call Volumes
0
0
0
0
511 Menu OptionsApril 03
Daily Port Usage
337
948
1873
930
2375
1927
968
369
347
338
458
359
293
465
1188
430
567
1299
684
237
386
673
699
416
448
427
283
388
342
410
Calls
April 2003 Daily Call Volume
Daily Traffic
43
67
713
55
717
615
69
32
42
42
53
32
32
43
69
53
44
77
85
33
42
44
56
34
33
43
32
42
32
63
511 Calls
800-492-2400
Simultaneous Calls
April 2003 Daily Max. Port Usage
Daily Transit
Total inboud calls from866-511-UTAH800-492-2400
866-511-UTAH & 800-492-2400Inbound Calls Detail ReportInbound Calls Detail Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDTActivity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Start DateNumber of CallsNumber of MinutesStart DateNumber of CallsNumber of Minutes% of All MinutesAverage DurationStart DateNumber of CallsNumber of Minutes% of All MinutesAverage Duration
4/1/033374404/1/032442632%1 min 5 sec4/1/03931771%1 min 54 sec
4/2/0394815134/2/034715954%1 min 16 sec4/2/034779185%1 min 55 sec
4/3/03187338174/3/037421,1798%1 min 35 sec4/3/031,1312,63815%2 min 20 sec
4/4/0393012984/4/035596945%1 min 15 sec4/4/033716043%1 min 38 sec
4/5/03237545974/5/038661,4029%1 min 37 sec4/5/031,5093,19518%2 min 7 sec
4/6/03192736324/6/036631,0397%1 min 34 sec4/6/031,2642,59314%2 min 3 sec
4/7/0396815954/7/034825834%1 min 13 sec4/7/034861,0126%2 min 5 sec
4/8/033694504/8/032873102%1 min 5 sec4/8/03821401%1 min 42 sec
4/9/033473944/9/032883062%1 min 4 sec4/9/0359880%1 min 30 sec
4/10/033384174/10/032763362%1 min 13 sec4/10/0362810%1 min 18 sec
4/11/034585044/11/033733582%58 sec4/11/03851461%1 min 43 sec
4/12/033593924/12/033053182%1 min 2 sec4/12/0354740%1 min 22 sec
4/13/032933504/13/032332772%1 min 11 sec4/13/0360730%1 min 13 sec
4/14/034655704/14/033203432%1 min 4 sec4/14/031452271%1 min 34 sec
4/15/03118821754/15/035628195%1 min 27 sec4/15/036261,3568%2 min 10 sec
4/16/034305204/16/033063042%1 min 0 sec4/16/031242161%1 min 45 sec
4/17/035678014/17/034015193%1 min 18 sec4/17/031662822%1 min 42 sec
4/18/03129923714/18/036901,0387%1 min 30 sec4/18/036091,3337%2 min 11 sec
4/19/0368411334/19/034366344%1 min 27 sec4/19/032484993%2 min 1 sec
4/20/032373084/20/031812091%1 min 9 sec4/20/0356991%1 min 46 sec
4/21/033864304/21/032983172%1 min 4 sec4/21/03881131%1 min 17 sec
4/22/0367310444/22/034335714%1 min 19 sec4/22/032404733%1 min 58 sec
4/23/0369910924/23/033864503%1 min 10 sec4/23/033136424%2 min 3 sec
4/24/034164654/24/032852842%1 min 0 sec4/24/031311811%1 min 23 sec
4/25/034485164/25/033443682%1 min 4 sec4/25/031041481%1 min 26 sec
4/26/034275264/26/033113362%1 min 5 sec4/26/031161901%1 min 38 sec
4/27/032833724/27/032293022%1 min 19 sec4/27/0354700%1 min 18 sec
4/28/033884104/28/033043082%1 min 1 sec4/28/03841021%1 min 13 sec
4/29/033424014/29/032682942%1 min 6 sec4/29/03741071%1 min 26 sec
4/30/034105074/30/032973122%1 min 3 sec4/30/031131951%1 min 43 sec
Daily Transit
337
948
1873
930
2375
1927
968
369
347
338
458
359
293
465
1188
430
567
1299
684
237
386
673
699
416
448
427
283
388
342
410
Calls
April 2003 Daily Call Volume
Daily Rd Cond
511 (1-866-511-UTAH)1-800-492-2400 (old Road Reports hotline)
Port Usage Detail ReportPort Usage Detail Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDTActivity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Start DateMinimum in UseMaximum in UseMean of Ports in UseStart DateMinimum in UseMaximum in UseMean of Ports in Use
4/1/030414/1/03031
4/2/030614/2/03071
4/3/030714/3/030132
4/4/030514/4/03051
4/5/030724/5/030173
4/6/030614/6/030152
4/7/030614/7/03091
4/8/030314/8/03021
4/9/030414/9/03021
4/10/030414/10/03021
4/11/030514/11/03031
4/12/030314/12/03021
4/13/030314/13/03021
4/14/030414/14/03031
4/15/030614/15/03092
4/16/030514/16/03031
4/17/030414/17/03041
4/18/030714/18/03072
4/19/030814/19/03051
4/20/030314/20/03031
4/21/030414/21/03021
4/22/030414/22/03041
4/23/030514/23/03061
4/24/030314/24/03041
4/25/030314/25/03031
4/26/030414/26/03031
4/27/030314/27/03021
4/28/030414/28/03021
4/29/030314/29/03021
4/30/030614/30/03031
Daily Rd Cond
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
00
511 Calls
800-492-2400
Simultaneous Calls
April 2003 Daily Max. Port Usage
Daily Ferry
Traffic Menu
Menu Options Detail Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Start DateNumber of CallsNumber of VisitsMinutes in VisitsAverage DurationTransfer Attempts
4/1/036669851 min 14 sec0
4/2/031661702151 min 16 sec0
4/3/031781792021 min 8 sec0
4/4/032082212631 min 11 sec0
4/5/0321221820256 sec0
4/6/031741812191 min 13 sec0
4/7/031151171351 min 9 sec0
4/8/035556701 min 15 sec0
4/9/031091181231 min 3 sec0
4/10/0379861151 min 20 sec0
4/11/031341421781 min 15 sec0
4/12/036873801 min 6 sec0
4/13/035355621 min 7 sec0
4/14/036165851 min 19 sec0
4/15/031121241601 min 17 sec0
4/16/037984961 min 8 sec0
4/17/031171241661 min 21 sec0
4/18/031821932581 min 20 sec0
4/19/031822022321 min 9 sec0
4/20/035862861 min 23 sec0
4/21/0374801011 min 16 sec0
4/22/031031081181 min 6 sec0
4/23/031031081121 min 2 sec0
4/24/0391941121 min 11 sec0
4/25/031081131391 min 14 sec0
4/26/036369871 min 16 sec0
4/27/034348661 min 22 sec0
4/28/0376781021 min 18 sec0
4/29/0373771081 min 24 sec0
4/30/03951001041 min 3 sec0
4/1/03
4/2/03
4/3/03
4/4/03
4/5/03
4/6/03
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4/29/03
4/30/03
Transit Menu
Menu Options Detail Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Start DateNumber of CallsNumber of VisitsMinutes in VisitsAverage DurationTransfer Attempts
4/1/032023391 min 43 sec0
4/2/0322231333 sec0
4/3/0351512226 sec0
4/4/032628301 min 4 sec0
4/5/0343442230 sec0
4/6/0361613433 sec0
4/7/0327302347 sec0
4/8/032730391 min 18 sec0
4/9/0314151456 sec0
4/10/0325282758 sec0
4/11/0316181343 sec0
4/12/0329312751 sec0
4/13/0328371930 sec0
4/14/0330372643 sec0
4/15/0329342443 sec0
4/16/0325262047 sec0
4/17/0338423145 sec0
4/18/0348523844 sec0
4/19/0327311937 sec0
4/20/0316201649 sec0
4/21/0317181239 sec0
4/22/032022251 min 7 sec0
4/23/0321231333 sec0
4/24/0310101058 sec0
4/25/0319191446 sec0
4/26/0327292552 sec0
4/27/032121211 min 0 sec0
4/28/0315181343 sec0
4/29/0315171242 sec0
4/30/031517422 min 29 sec0
4/1/03
4/2/03
4/3/03
4/4/03
4/5/03
4/6/03
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Road Conditions Menu
Menu Options Detail Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Start DateNumber of CallsNumber of VisitsMinutes in VisitsAverage DurationTransfer Attempts
4/1/0391951231 min 17 sec0
4/2/035625798341 min 26 sec0
4/3/031,4131,4702,7911 min 54 sec0
4/4/034574745951 min 15 sec0
4/5/031,9151,9733,3541 min 42 sec0
4/6/031,5011,5372,5751 min 41 sec0
4/7/036156291,0401 min 39 sec0
4/8/0380841251 min 29 sec0
4/9/034850591 min 11 sec0
4/10/036366761 min 9 sec0
4/11/0372751031 min 22 sec0
4/12/036368831 min 13 sec0
4/13/0380838159 sec0
4/14/031471561801 min 9 sec0
4/15/037918211,4461 min 46 sec0
4/16/031201241771 min 26 sec0
4/17/032062132981 min 24 sec0
4/18/038098331,4631 min 45 sec0
4/19/033043155041 min 36 sec0
4/20/035356791 min 25 sec0
4/21/0384891171 min 19 sec0
4/22/033213385421 min 36 sec0
4/23/033513616581 min 49 sec0
4/24/031061081251 min 9 sec0
4/25/031141201281 min 4 sec0
4/26/031521561831 min 10 sec0
4/27/036772871 min 13 sec0
4/28/037679821 min 3 sec0
4/29/036773931 min 16 sec0
4/30/031041071611 min 30 sec0
3/31/036972881 min 13 sec0
4/1/03
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Ferry Menu
Menu Options Detail Report
Activity Period: 04/01/2003 12:00 am to 04/30/2003 12:59 am MDT
Start DateNumber of CallsNumber of VisitsMinutes in VisitsAverage DurationTransfer Attempts
4/1/031730919 sec0
4/2/0340461318 sec0
4/3/0357651716 sec0
4/4/0345501518 sec0
4/5/0375892618 sec0
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Nebraskas 511 Calls
Chart7
1st Qtr223480165537
2nd Qtr255712nd Qtr
3rd Qtr384243rd Qtr
70447650164th Qtr
2001
2002
2003
Total Nebraska 511 Calls per QuarterFrom October 2001 through March 2003
Chart1
261
237
333
280
268
328
359
292
218
325
309
333
305
285
295
196
216
254
332
311
266
196
176
254
236
246
238
242
212
298
271
220
266
178
238
5342
5319
1659
1042
No. of Calls
Total Calls to 511 System During June and July, 2002
Chart2
10896
25499
34052
42808
56932
123740
8950
8520
8101
23554
8624
6246
38421
15561
11034
38922
NEBRASKA'S 511 SYSTEM TELEPHONE/CELL PHONE CALLSBY MONTH
Chart3
62
17
68
16
Comments by Type
Chart4
8711
12250
15196
20093
No. of Requests for a Specific Report from safetravelusa.com for Nebraska
Chart5
40
70
82
69
71
57
34
72
88
98
56
138
283
561
3230
2150
801
368
443
85
50
110
100
78
48
93
21
21
86
100
494
241
91
159
169
146
269
234
289
850
4618
1248
336
203
366
339
552
374
261
219
293
162
183
306
88
157
58
59
76
154
62
34
173
201
109
112
37
434
518
126
80
49
297
98
59
31
13
196
733
3370
6928
4771
473
192
237
180
116
90
323
5426
4514
275
100
124
152
100
26
29
75
89
51
68
74
56
166
925
356
189
916
No. of Hits
No. of Requests for Information from Safetravelusa.com
Chart6
Chart6
1st Qtr223480165537
2nd Qtr255712nd Qtr
3rd Qtr384243rd Qtr
70447650164th Qtr
2001
2002
2003
Total Nebraska 511 Calls per QuarterFrom October 2001 through March 2003
Sheet1
CheckOct. 20011089610672224Oct. 200110896
DateNo. of CallsNo Input CallsNo Info CallsInfo CallsTotalsNov. 20012549929106Nov. 200125499
11/26/01793687267763877936Dec. 200134052Dec. 20013405270447
11/27/01521357846241735213Jan. 200242808Jan. 200242808
11/28/01157130314411241571Feb. 200256932Feb. 200256932
11/29/0181023188491810Mar. 2002123740Mar. 2002123740223480200120022003
11/30/0110362441176751036Apr. 20028950Apr. 200289501st Qtr223480165537
12/1/0144518854203445May 20028520May 200285202nd Qtr25571
12/2/0131216133118312June 20028101June 20028101255713rd Qtr38424
12/3/0144520045200445July 200223554July 2002235544th Qtr7044765016
12/4/0167522553397675Aug. 20028624Aug. 20028624
12/5/0140519325187405Sept. 20026246Sept. 2002624638424
12/6/013081793198308Oct. 200238421Oct. 200238421
12/7/0138220041141382Nov. 20021556129374.25Nov. 200215561
12/8/012431173294243Dec. 200211034Dec. 20021103465016
12/9/012051251862205Jan. 200338922Jan. 200338922
12/10/012571642370257Feb. 200367865
12/11/0133615745134336Mar. 200358750165537
12/12/01171126914712951711Apr. 200338447
12/13/0138417736171384This number was given to me by Mark O. on 12/3/02.May 200312413
12/14/0128914225122289Oct. 1 thru Oct. 28.June 2003
12/15/0144314743253443Oct. 29 thru Oct. 31.July 2003
12/16/0133213134167332Aug. 2003
12/17/012401403169240
12/18/0197722994654977
12/19/0168120472405681Nov. 200116566
12/20/0146920958202469Dec. 200134052
12/21/01189639820212961896Jan. 200242808
12/22/011221085711181023512210Feb. 200256932
12/23/01374339738029663743Mar. 2002123740
12/24/011007248846751007Apr. 20028950
12/25/0163419172371634May 20028520
12/26/0142917635218429June 20028101
12/27/0170119977425701July 200223554
12/28/01198430021414701984Aug. 20028624
12/29/0195723588634957Sept. 20026246
12/30/0163018278370630Oct. 200238421
12/31/0132219128103322
1/1/0233711042185337Comments as of 03-18-02:
1/2/0236616841157366PositiveNegativeNeed Call BackN.A.Total
1/3/023241662713132462176816163
1/4/0253318251300533Used this information for Paul's 03-20-02 Presentation
1/5/0236613841187366in Scottsdale, AZ.
1/6/0252613461331526
1/7/022081241866208
1/8/022221292469222
1/9/022671771377267
1/10/022261391374226
1/11/023382242490338
1/12/022391442471239
1/13/0244613836272446
1/14/0283818781570838
1/15/023231774898323
1/16/0231815735126318
1/17/023082072477308
1/18/02212630926815492126
1/19/02244825624719452448
1/20/022141032091214
1/21/022411711159241
1/22/022531701568253
1/23/0267916974436679
1/24/022972013066297
1/25/021961322539196
1/26/022111442542211
1/27/022341223181234
1/28/0244115847236441
1/29/0271518973453715
1/30/02618177276746426181
1/31/0222387187124191809722387
2/1/02110159181027907011015
2/2/0212302601208501230
2/3/0241716945203417
2/4/0239019749144390
2/5/0240221646140402
2/6/0240819143174408
2/7/022831682095283
2/8/0271922182416719
2/9/0218012130915421516118012
2/10/0215275125411781284315275
2/11/0261422456334614
2/12/022631593272263
2/13/0231615150115316
2/14/023352082998335
2/15/023122063274312
2/16/022351672840235
2/17/021981242054198
2/18/023041793293304
2/19/0226614024102266
2/20/022701822167270
2/21/022581781961258
2/22/022321581658232
2/23/022721593380272
2/24/0286016198601860
2/25/02211126822216212111
2/26/0253119539297531
2/27/0230517827100305
2/28/021099234997661099
3/1/0221574157919821801321574
3/2/021486786414671253614867
3/3/02200424420315572004
3/4/0253319653284533
3/5/022281222878228
3/6/0211412291177951141
3/7/021292195311751079312921
3/8/0220914137419521758820914
3/9/021647796412921422116477
3/10/0279116387541791
3/11/023141953584314
3/12/02486449928486
3/13/0286126081520861
3/14/02701956861558367019
3/15/02187125017514461871
3/16/0270021272416700
3/17/0256117046345561
3/18/0268320872403683
3/19/0267019561414670
3/20/0240816236210408
3/21/0250219044268502
3/22/026605374182660
3/23/0242418632206424
3/24/02669553162255426695
3/25/02875563578873328755
3/26/0236016322175360
3/27/022381343074238
3/28/022611602675261
3/29/023112022485311
3/30/022461602957246
3/31/022651333795265
4/1/0228916621102289
4/2/0249316536292493
4/3/023012013664301
4/4/021931442326193
4/5/022231542544223
4/6/0229015434102290
4/7/022401313079240
4/8/022551732557255
4/9/022001511336200
4/10/022541672760254
4/11/022771783366277
4/12/022621672471262
4/13/022221352760222
4/14/021701162034170
4/15/022231672036223
4/16/0237815541182378
4/17/022171452745217
4/18/0233816831139338
4/19/0247917740262479
4/20/0253720853276537
4/21/0251720158258517
4/22/023042082472304
4/23/022921722694292
4/24/022371451874237
4/25/022261363357226
4/26/023011892983301
4/27/0257936140178579
4/28/022091331759209
4/29/021991551628199
4/30/022451752446245
5/1/0236119327141361
5/2/021971412135197
5/3/022121482242212
5/4/022031371848203
5/5/0235714441172357
5/6/022792101752279
5/7/022311422465231
5/8/022441641862244
5/9/021821261739182
5/10/022281472358228
5/11/0244228639117442
5/12/022051291462205
5/13/022181572536218
5/14/022131522140213
5/15/022121331465212
5/16/022211312466221
5/17/022331622546233
5/18/021671151537167
5/19/021461021232146
5/20/021791301633179
5/21/0230815319136308
5/22/0279217870544792
5/23/0235221029113352
5/24/0236918927153369
5/25/022291741738229
5/26/0237016544161370
5/27/022991823087299
5/28/023522503666352
5/29/022331702340233
5/30/022441782640244
5/31/022421782242242
6/1/022611573965261
6/2/022371232787237
6/3/023332163780333
6/4/022801862767280
6/5/022681553875268
6/6/0232819527106328
6/7/0235919238129359
6/8/022921834069292
6/9/022181263359218
6/10/0232519026109325
6/11/023092252460309
6/12/0233318546102333
6/13/023052142962305
6/14/022851992660285
6/15/022951584097295
6/16/021961162456196
6/17/022161491849216
6/18/022541663454254
6/19/0233218737108332
6/20/023111883984311
6/21/022661843052266
6/22/021961392433196
6/23/021761202333176
6/24/022541722062254
6/25/022361572158236
6/26/022461773039246
6/27/022381722343238
6/28/022421632653242
6/29/022121621832212
6/30/0229813629133298
7/1/022711922356271
7/2/022201452055220
7/3/022661942349266
7/4/021781242133178
7/5/022381533847238
7/6/02534258644143155342
7/7/02531957242243255319
7/8/02165934916011501659
7/9/0210422681006741042
7/10/021011275816551011
7/11/021018280926461018
7/12/0286824486538868
7/13/0271219778437712
7/14/0240613837231406
7/15/0237317839156373
7/16/0229915630113299
7/17/0239927126102399
7/18/022431332783243
7/19/0227114919103271
7/20/022401313178240
7/21/0234517739129345
7/22/023212162778321
7/23/023011933474301
7/24/023011733395301
7/25/023512144493351
7/26/023092032680309
7/27/022191392258219
7/28/022521572372252
7/29/022421851740242
7/30/022901962668290
7/31/022481812839248
8/1/022661782662266
8/2/022481682852248
8/3/023011922287301
8/4/022851703085285
8/5/023392323671339
8/6/022702102040270
8/7/022631802756263
8/8/0233520331101335
8/9/022861773079286
8/10/022261442854226
8/11/022641563375264
8/12/023061972980306
8/13/022511982132251
8/14/022521872342252
8/15/022491822740249
8/16/023362172594336
8/17/022661753061266
8/18/021901212940190
8/19/022541991837254
8/20/022701792665270
8/21/022741822963274
8/22/02
2002 Monthly Average
Sheet1
00
00
00
00
2001
2002
Total Nebraska 511 Calls per QuarterFrom October 2001 through December 2002
Sheet2
No. of hits to safetravelusa.com for Nebraska. Information provided by Bryan Hahn.
DateNo. of Hits
11/12/0140The system was commissioned on 12 Nov 2001.
11/13/0170
11/14/0182In this case a "hit" is a specific request for a report (a click on a
11/15/0169map).
11/16/0171
11/17/0157
11/18/0134
11/19/0172
11/20/0188
11/21/0198
11/22/0156
11/23/01138Nov. 20018711
11/24/01283Dec. 200112250
11/25/01561Jan. 200215196
11/26/013230Feb. 200220093
11/27/012150Mar. 2002
11/28/0180156250
11/29/01368
11/30/01443
12/1/0185
12/2/0150
12/3/01110
12/4/01100
12/5/0178
12/6/0148
12/7/0193
12/8/0121
12/9/0121
12/10/0186
12/11/01100
12/12/01494
12/13/01241
12/14/0191
12/15/01159
12/16/01169
12/17/01146
12/18/01269
12/19/01234
12/20/01289
12/21/01850
12/22/014618
12/23/011248
12/24/01336
12/25/01203
12/26/01366
12/27/01339
12/28/01552
12/29/01374
12/30/01261
12/31/01219
1/1/02293
1/2/02162
1/3/02183
1/4/02306
1/5/0288
1/6/02157
1/7/0258
1/8/0259
1/9/0276
1/10/02154
1/11/0262
1/12/0234
1/13/02173
1/14/02201
1/15/02109
1/16/02112
1/17/0237
1/18/02434
1/19/02518
1/20/02126
1/21/0280
1/22/0249
1/23/02297
1/24/0298
1/25/0259
1/26/0231
1/27/0213
1/28/02196
1/29/02733
1/30/023370
1/31/026928
2/1/024771
2/2/02473
2/3/02192
2/4/02237
2/5/02180
2/6/02116
2/7/0290
2/8/02323
2/9/025426
2/10/024514
2/11/02275
2/12/02100
2/13/02124
2/14/02152
2/15/02100
2/16/0226
2/17/0229
2/18/0275
2/19/0289
2/20/0251
2/21/0268
2/22/0274
2/23/0256
2/24/02166
2/25/02925
2/26/02356
2/27/02189
2/28/02916
56250
Sheet3
Sheet4
-
Nebraskas 511 Web Hits
Chart2
1st Qtr95049112960
2nd Qtr189640
3rd Qtr403510
20961390070
2001
2002
2003
Total Nebraska 511 Web Hits per Quarterat www.safetravelusa.com
Sheet1
Nov-018711200120022003
Dec-01122501st Qtr95049112960
Jan-02152662nd Qtr189640
Feb-02200933rd Qtr403510
Mar-02596904th Qtr20961390070
Apr-02529220961193371112960
May-026891
Jun-026781
Jul-0233476
Aug-025679
Sep-021196
Oct-0218690
Nov-029016
Dec-0211301
Jan-0359658
Feb-0389521
Mar-0348515
Apr-0328556
May-0312445
Jun-03
Jul-03
Aug-03
453027
Sheet1
2001
2002
2003
Total Nebraska 511 Web Hits per Quarterat www.safetravelusa.com
Sheet2
Sheet3
-
Comments Received
-
Nebraska 511Comment LineSummaryTotal No. of Comments Analyzed:Positive:Negative:Need Call Back: N.A.:16362176816
Chart15
62
17
68
16
Chart1
7936
5213
1571
810
1036
445
312
445
675
405
308
382
243
205
257
336
1711
384
289
443
332
240
977
681
469
1896
12210
3743
1007
634
429
701
1984
957
630
322
337
366
324
533
366
526
208
222
267
226
338
239
446
838
323
318
308
2126
2448
214
241
253
679
297
196
211
234
441
715
6181
22387
11015
1230
417
390
402
408
283
719
18012
15275
614
263
316
335
312
235
198
304
266
270
258
232
272
860
2111
531
305
1099
21574
14867
2004
533
228
1141
12921
20914
16477
791
314
486
861
7019
1871
700
561
No. of Calls
Chart2
25499
34052
42808
56932
103262
Chart3
Sheet1
Check
DateNo. of CallsNo Input CallsNo Info CallsInfo CallsTotals
11/26/01793687267763877936
11/27/01521357846241735213
11/28/01157130314411241571
11/29/0181023188491810
11/30/0110362441176751036Nov. 200125499
12/1/0144518854203445Dec. 200134052
12/2/0131216133118312Jan. 200242808
12/3/0144520045200445Feb. 200256932
12/4/0167522553397675Mar. 2002103262
12/5/0140519325187405
12/6/01308179319830816566
12/7/013822004114138234052
12/8/01243117329424342808
12/9/01205125186220556932
12/10/012571642370257103262
12/11/0133615745134336
12/12/01171126914712951711
12/13/0138417736171384
12/14/0128914225122289Comments:
12/15/0144314743253443PositiveNegativeNeed Call BackN.A.
12/16/013321313416733262176816163
12/17/012401403169240
12/18/0197722994654977
12/19/0168120472405681
12/20/0146920958202469
12/21/01189639820212961896
12/22/011221085711181023512210
12/23/01374339738029663743
12/24/011007248846751007
12/25/0163419172371634
12/26/0142917635218429
12/27/0170119977425701
12/28/01198430021414701984
12/29/0195723588634957
12/30/0163018278370630
12/31/0132219128103322
1/1/0233711042185337
1/2/0236616841157366
1/3/0232416627131324
1/4/0253318251300533
1/5/0236613841187366
1/6/0252613461331526
1/7/022081241866208
1/8/022221292469222
1/9/022671771377267
1/10/022261391374226
1/11/023382242490338
1/12/022391442471239
1/13/0244613836272446
1/14/0283818781570838
1/15/023231774898323
1/16/0231815735126318
1/17/023082072477308
1/18/02212630926815492126
1/19/02244825624719452448
1/20/022141032091214
1/21/022411711159241
1/22/022531701568253
1/23/0267916974436679
1/24/022972013066297
1/25/021961322539196
1/26/022111442542211
1/27/022341223181234
1/28/0244115847236441
1/29/0271518973453715
1/30/02618177276746426181
1/31/0222387187124191809722387
2/1/02110159181027907011015
2/2/0212302601208501230
2/3/0241716945203417
2/4/0239019749144390
2/5/0240221646140402
2/6/0240819143174408
2/7/022831682095283
2/8/0271922182416719
2/9/0218012130915421516118012
2/10/0215275125411781284315275
2/11/0261422456334614
2/12/022631593272263
2/13/0231615150115316
2/14/023352082998335
2/15/023122063274312
2/16/022351672840235
2/17/021981242054198
2/18/023041793293304
2/19/0226614024102266
2/20/022701822167270
2/21/022581781961258
2/22/022321581658232
2/23/022721593380272
2/24/0286016198601860
2/25/02211126822216212111
2/26/0253119539297531
2/27/0230517827100305
2/28/021099234997661099
3/1/0221574157919821801321574
3/2/021486786414671253614867
3/3/02200424420315572004
3/4/0253319653284533
3/5/022281222878228
3/6/0211412291177951141
3/7/021292195311751079312921
3/8/0220914137419521758820914
3/9/021647796412921422116477
3/10/0279116387541791
3/11/023141953584314
3/12/02486449928486
3/13/0286126081520861
3/14/02701956861558367019
3/15/02187125017514461871
3/16/0270021272416700
3/17/0256117046345561
Sheet1
Sheet2
Sheet3
-
Comments
-
CommentsI just wanted to thank you for this service. Im a newcomer to Nebraska and this is an invaluable gift to the people of the state. Thank you so very much.
-
Another ViewpointI think this system is very helpful;however, I dont think very manypeople are that familiar with milemarkers.
-
The Other Side of the CoinI asked for road conditions,and all you gave me wasweather conditions.
-
Lessons Learned
-
Lessons LearnedYour road condition reporting system must be accurate, timely and reliable.
-
Highway Condition Reporting System (PioneerNet)
-
Lessons LearnedYour road condition reporting system must be accurate, timely and reliable.
Landmarks are more recognizable than milepostsbut there are disadvantages.
-
Lessons LearnedYour road condition reporting system must be accurate, timely and reliable.Landmarks are more recognizable than milepostsbut there are disadvantages.
Tailor your system to fit your needs and expand it as your demand grows.
-
Automatic Vehicle Location
Message Signs
Road WeatherInformation System
BridgeDeicing
Traffic Signals
AutomaticRoad Closing
Cameras
Data ToOtherStates
Maintenance Supervisors/ Workers
Data FromOtherStates
Citizens
CityPolice
MotoristAssist
911
County Sheriff
PatrolCar
DMV & CarrierEnforcementCredentialing
UP and BNSFRailroads
CountyEmergencyManagementAgency
Omaha & LincolnAirports
HHS
Para Transit
Game & Parks
NationalForrests& Parks
General UseAirports
MATOmaha
StarTranLincoln
Other PublicTransportation
Incident &UnifiedCommand
City / CountyPublic Works
DistrictOperationsCenter
TroopHeadquarters
FireServices
Haz Mat
MedicalServices(Ambulance)
Hospital
Life LInk
DisasterView
NDOR
NSP
NEMA
Joint Operations Center
NationalGuard
Governor
E911
Media
TransportationPortal (web site)
511
Public Information
InvehicleServices
Basic
Premium
Conceptual Operational Structure in Nebraska Pioneer Net
-
Lessons LearnedYour road condition reporting system must be accurate, timely and reliable.Landmarks are more recognizable than milepostsbut there are disadvantages.Tailor your system to fit your needs and expand it as your demand grows.
Deploy with time to debug.
-
Lessons LearnedYour road condition reporting system must be accurate, timely and reliable.Landmarks are more recognizable than milepostsbut there are disadvantages.Tailor your system to fit your needs and expand it as your demand grows.Deploy with time to debug.
Address 24/7/365 operations and system support issues in advance (including staff time).
-
Lessons LearnedYour road condition reporting system must be accurate, timely and reliable.Landmarks are more recognizable than milepostsbut there are disadvantages.Tailor your system to fit your needs and expand it as your demand grows.Deploy with time to debug.Address 24/7/365 operations and system support issues in advance (including staff time).
Marketing is a four-letter word to most DOTsbut a necessary evil.
-
www.deploy511.org
-
Whats in the future for 511?Multi-State Shared TelephonyAmber AlertVoice Recognition Language ChoicesRoad Construction and Detour ReportsWork ZonesMetropolitan Traffic Reports and Transit InformationWarnings of Crashes, Incidents, Closures, etc.Tourist and Local Event Information Premium Services and/or Yellow PagesCommercial Vehicle Information
-
Multi-StateShared TelephonyNebraskas 511 utilizes a shared telephony system with the other #SAFE Advanced Traveler Weather Information System states (North Dakota, South Dakota, Minnesota, and Montana).This concept was designed and developed by Meridian Environmental Technologies, Inc.
-
Highway Condition Reporting System (PioneerNet)
-
For more WEB Siteshttp://www.dor.state.ne.ushttp://www.safetravelusa.comhttp://www.deploy511.orghttp://511.transportation.orghttp://www.apta.com/services//http://www.itsa.org/511.htmlhttp://www.its.dot.gov/511/511.htm1.htmhttp://Ops.fhwa.dot.gov/travel/traveler_info.htm
-
For more informationPaul M. Cammack, Nebraska DOR [email protected] Bryan Tuma, Nebraska State Patrol [email protected] Owens, Meridian Environmental [email protected]