preface to the information technology

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    SEMINAR ON

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    INTRODUCTION SCOPE SOURCE & INTERVIEW S INDIA IT/BPO DIFFERENT ROLES OF FDI IN IT/BPO DEFINITION OF FDI

    EXTERNAL INFLUENCE OF FDI FDI IMPACT HOW FDI ACHIEVED IMPACT EXTERNAL FACTORS

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    Offshore service includes IT and BPO relatedservices to remote location to leverage

    differences in wage levels and availability ofskilled labor between the new location andformer. This sector has shown high growthover past two decades and has acceleratedsignificantly in past few years.

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    Scope of IT/BPO includes looking at bothcaptive and third party outsourcing

    arrangements . It does not involve domestic outsourcing . India have given importance to offshore

    service. Measure the productivity

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    Data was available from annual reports,company financial statements, and through

    interviews The outstanding industry dynamics and

    impacts of external factors were based onmore than 40 interviews with companyexecutives , governmental officials , industryanalysts and industry associations.

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    India is the worlds largest supplier of IT & BPOservices accounting for 25% of the globalmarket.MGI estimates current global off shoring

    market to be roughly $32billion in size. IT offshore service accounts for 80% of Indias

    export and remaining 20 % with BPO services. It is projected that this sector will grow to over

    US$200billion in size by 2008. India will notretain but also will gain further market shares.

    India is one of the few country which is able tosupply the sector that is projected rate of growthwithout causing wage inflation.

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    IT SEGMENT

    Impact has been positive

    but limited shows strong growth since

    1980 prior to receiving FDI.

    BPO SEGMENT

    Has very strong positive

    impact. Limited amount of FDI is

    received since the mid of1990s

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    Foreign Direct Investment( FDI) is a type ofinvestment that involves the injection of

    foreign funds into an enterprise that operatesin a different country of origin from theinvestor.

    FDI is classified into two they are inward FDIand outward FDI.

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    Country-specific factorsI. Labor marketII. Government policiesIII. The Indian DiasporaIV. IncentivesV. Supplier base Negative impactsI. infrastructureII. conflict with Pakistan Global factors Barriers with companies

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    ECONOMIC IMPACT Sector creation Sector productivity

    Sector output Sector employment Suppliers spilloversDUSTRIBUTION OF FDI IMPACT

    Companies Labor Consumers Government

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    Sector creation

    Industry dynamics Operational factors Transfer of best practices Suppliers spillovers

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    Country specific factors Initial sector condition