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Pre-Installation Checklist

CUSTOMER INFORMATION

Customer Name/Organization:

Main Point of Contact (Project Manager):

Work #: Fax #:

Cell #: Email:

Website:

Network/IT/IS Point of Contact:

Work #: Fax #:

Cell #: Email:

Reseller Point of Contact:

Work #: Fax #:

Cell #: Email:

Website:

Other Point of Contact:

Function in this Project:

Work #: Fax #:

Cell #: Email:

PROJECT INFORMATION

Brief Description of the Project:

Time Frame of Project:

Brief Description of Time Line:

Who will install initial pilot device(s)? Utility Installer Customer-based Personnel

If the client is installing the equipment, please ensure they obtain an appropriate installation guide and the

contact information for the UA representative (project manager) assigned to this project, should any questions

arise.

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If client is using a third party to perform the installs, please provide their contact information below:

Name of Installer (company):

Point of Contact:

Work: Cell:

Email:

Would the client like to have a UA install rep. available for the first few installs? Yes No

VEHICLES

Total # of vehicles having UA equipment installed:

Make, Model, Year, Type:








If a Fire Truck, Ambulance, or Utility based Vehicle, what is the composition

of the body and/or roof of the vehicle? (Ex. Steel, Aluminum, Fiberglass, or

combination of any.)

JBus/OBD install required? Yes No

If yes, pin count for OBD plug (ex. OBDII, 6Pin, 9 pin, etc.)

INSTALLATION SITE

Location of Install: (public works garage, police dept., garage, etc.)

Full Street address where equipment will be installed. (Applies to both the Rocket and Rocket Access Point, aka RAP.)

Site 1, Address 1:

Address 2:

City, State, Zip:

Site 2, Address 1:

Address 2:

City, State, Zip:


CUSTOMER POINT OF CONTACT(S) AT INSTALLATION SITE

Will there be point of contact(s) at install site? Yes No

Client Primary POC at Installation Site:

Work#: Cell#:

Email:

Alternate POC at Install Site:

Work#: Cell#:

Email:

If installation site is a garage:

Will AC power be available at garage site?

(within 50 ft. of install site) Yes No

Will internet connectivity be available on site?

(wireless or other) Yes No

If at any other site:

Will a covered area be available for the installation

process? Yes No

If so, will 110V AC power be at covered area?

(within 50 ft. of install site) Yes No

Will internet connectivity be available on site?

(wireless or other) Yes No


WIRELESS PROVIDER

Name of wireless provider: (AT&T, Verizon, etc.)

Wireless Provider Representative:

Work: Cell:

Email:

Make and Model of air card to be used:

Does the client currently have an air card? Yes No

If not, will you have air card(s) available at time of installation? Yes No

Please have client provide phone numbers for all cards (can be sent as a separate coorespondence).

Will air cards be assigned publicly routable static IP addresses? Yes No

If “Yes” , are they static or dynamically assigned?

If “Static”, please provide a list of all IP addresses including subnet and DNS information (can be sent as a separate

correspondence).

Are the air cards Mobile Terminated? Yes No

If “No” will the client be requesting for them to be Mobile

Terminated? (ATT I2 Gold APN – needed for remote maintenance and advanced

troubleshooting)

Yes No

Are the air cards part of a VPN provided by the wireless provider? Yes No

If “Yes”, do the cards have access to the internet via the client’s

own network? Yes No

If access to the Internet is restricted by a proxy or other content management system (software or hardware)

the following sites (URL’s or IP’s) will need to be opened up:

• ua-hardware.com (69.164.111.86)

• ua-avail6.com (69.164.111.80)

Access to these sites are important for reporting, software/firmware updates and advance troubleshooting.


NETWORK QUESTIONS

Network Structured Cabling Type (CAT 5/5e/6):

Network Speed: 100MB 1GB 10GB

Switch Type (make/model for main infrastructure):

Firewall Make and Model:

Firewall Firmware Version:

Internet Connection Provider:

Internet Connection Bandwidth (in MB’s):

Internet Connection Type (Fiber/Cable):

Is DHCP used? Yes No

If yes, what is the range of the IP’s, default gateway, all subnets, and DNS:

Brief Description of Network:

Identify the general topology (sketch, drawing, Visio, etc.) of the network to ensure a clear understanding the entry points of the network

as well potential routing or VLAN issues if appropriate.

Model of Rockets being deployed: A N G

Frequency Used: 2.4 GHz 4.9 GHz 5 GHz

Are there any other devices in the vehicle that need to be able to

connect to the Rocket for Internet or Network Access? Yes No

If “Yes” what is the type of device? (printer, E-Ticketing, Biometric Scanner, License Plate Reader, etc.)

Device 1:

Device 2:

Device 3:


Can the device Connect Wirelessly to the Rocket or does it require a cabled connection?

Device 1: Wired Wireless



Does the device require a static IP address or can it use a dynamic (DHCP assigned) IP address?

Device 1: Static Dynamic



Can the device use a 192.168.2.x/24 IP address?

Device 1: Yes No

Device 2: Yes No

Device 3: Yes No

If “No”, what range of IP addresses can the device use?

Device 1:

Device 2:

Device 3:

Will static IP’s be used for UA equipment? Yes No

If yes, what are those IP’s to be assigned?

Some LPR systems require multiple IP addresses

If additional devices require “wired” connections ensure the appropriate patch cords are available or request

UA provide these cables as part of the installation.


ROCKET ACCESS POINT (RAP)

Rocket Access Point Deployment? Yes No

Two CAT6 data lines provisioned per RAP? (One will be used for

data and one for our proprietary POE injector) Yes No

Static IP assigned to RAP:

Default Gateway:

Primary DNS:

Secondary DNS:

Is DHCP configured on the subnet being used for Video

Offload? Yes No

DHCP must be available on the Video Offload subnet. DHCP reservations can be used to ensure IP addresses are

assigned to a specific device (UA can provide a list of MAC addresses prior to installation)

If the Video Offload Subnet is separate from the rest of the normal network and access the CAD and other

network assets (Internet, RMS, NetMotion, etc.) is a requirement; client must configure the appropriate routing

has been performed to ensure this access is functional at the time of the installation.

Does the client have wireless access points (WAP) deployed? Yes No

List Make and Model:

Where are the locations of the access points?

Public, Private or Both:

What type? (802.11 A/G/N):

SSID:

SSID visible or not visible? Yes No

DHCP? Yes No

If “Yes”, what is the range of the IP’s, default gateway, all subnets, and DNS?

What type of authentication is being used?

If WPA2:

What is the PSK (pre-shared key)?:

If PEAP:

EAP CA Certificate: (does UA have a copy of the certificate?)

Access Point Name (SSID):


EAP Identity:

PEAP Password:

PEAP Phase 1:

PEAP Phase 2:

If TLS:

EAP CA Certificate: (does UA have a copy of the certificate?)

Access Point Name (SSID):

EAP Identity:

TLS Client Certificate:

TLS Private Key:

TLS Private Key Password:

VPN

Are you using NetMotion? Yes No

If “Yes”, which server and client version?

What is the Internal IP address of the NetMotion server? (if multiple servers, list all IP’s)

What is the External IP address of the NetMotion server? (if multiple servers, list all IP’s)

Other VPN Software: Please list manufacturer and version of VPN software you are using (Cisco, VPN, Sonicwall,

Radio, IP, etc.)

Are you planning on using the UA IPSec package? Yes No

If “Yes”, provide the following information:

If “Yes”, provide the following information:

IPSEC CONFIGURATION DATA

IPSec Exchange Mode: Main Aggressive

IPSec Remote Gateway: (IP Address of the security device; router/firewall)

IPSec Phase 1 Encryption Algorithm: DES 3DES AES 128 AES 192 AES 256

IPSec Phase 1 Hash Algorithm: MD5 SHA1


IPSec Phase 1 Pre Shared Key:

IPSec Phase 1 DH Group: 1 2 5

IPSec Phase 2 Local Network: (IP range they will be using in the vehicle)

IPSec Phase 2 Remote Network: (Example: 10.1.0.0/24 – network it is accessing)

IPSec Phase 2 SA Encrytion Algorithm: DES 3DES AES 128 AES 192 AES 256

IPSec Phase 2 Authentication Algorithm: MD5 SHA1

IPSec Phase 2 PFS Group: 1 2 5

COMPUTER (MDT , MDC, etc.)

Computer being used in project:

Make:

Model:

Basic Specifications:

Memory:

CPU:

Hard Drive Space:

Video Card:

Operating System Used: (Include the latest service pack where applicable include whether 32/64 bit):

Imaged? Yes No

Software being used in imaging:

Additional software will be loaded on the laptop computers in the car, which will change the default image.

Additional software can also be deployed for remote configuration and management affecting this image as

well.

Is a computer dock used in the vehicle? Yes No

If “Yes”, which brand and model number?:

Are there any USB or network ports on the dock? Yes No

If “Yes”, list the number and type: (example: 2 USB 2.0 and 1 x 100 MB Ethernet)

Does a timer control the power for the dock? Yes No

What are the settings for the dock? (example: turns off power to the dock in 1 hour)


Will the laptop be tethered to the Rocket (CAT 6 patch cable

used to directly connect via the Rocket’s Ethernet port)? Yes No

Ensure the following has been configured:

• Operating System cannot turn NIC’s off (under properties for each card including the wireless card.

• Hibernation has been disabled in the laptop’s power scheme for all users.

• UAC (User Account Control) has been disabled.

Is Windows Firewall (or any other software firewall) used? Yes No

If “Yes”, ensure the following Utility Associates applications are excluded:

• Avail.exe (c:\utility\AVaiL) Utility AVaiL Mapping Program • AvailAdmin.exe (c:\utility\AVaiL) Utility Remote Configuration Manager • UDP Port 4000 (multicast data for Rocket Console) • UDP Port 4004 (multicast data for GPS data – NFS) • uaNFS.exe (c:\utility\NFS) Utility NMEA Forwarding Service • RocketConsole.exe (c:\utility\RocketConsole) Utility Laptop Rocket Monitoring and Maintenance

Program The installation directories shown above are defaults; the programs can be installed in the user-defined

directories.

Ensure all Microsoft updates have been applied prior to installation; this includes MS .Net 3.5x and 4.x with

appropriate service packs and security updates.

If access to the internet is restricted by a proxy or other content management system (software or hardware)

the following sites (URL’s or IP’s) will need to be opened up:

• ua-hardware.com (69.164.111.86) • ua-avail6.com (69.164.111.80)

Access to these sites is important for reporting and for software/firmware updates and advance

troubleshooting.


POWER IN THE VEHICLE

IMPORTANT: Utility requires a “Factory” (vehicle manufacturer or professionally installed) 12VDC, ground and 12 VDC ignition sense. Most “Police” package or public safety vehicles (fire truck/ambulances) have breakouts for these items. Some professional installers will install breakouts on equipment trays or other areas of the vehicles that can be used as long as they fulfill the requirement as listed. If these breakouts do not exist Utility HIGHLY recommends the installer acquire 12 VDC main power and ground directly from the battery. This often requires pulling wire from the trunk to the battery when no breakouts are available. Utility also requires the all three (power, ground, and ignition) connections be fused (5 A) and HIGHLY recommends using a waterproof inline mini blade fuse holder with appropriate waterproof butt splices and ring terminals as required (use of weatherproof/waterproof fuse holders, butt splices, and ring terminals is listed as a requirement for proper wiring in all (Ford, Chrysler, GM, etc.) manufacturing wiring guidelines).

Is there any power timer or conditioner used in the vehicle? (charge guard)

Yes No

Are there any other power conditioners/timers/cutoffs installed in the vehicle (besides the dock)?

Yes No

If “Yes”, please provide a description of what they are and what function they perform. Does the vehicle use “Shore” or “Shoreline” power (AC power to the battery to keep it charged)?

Yes No

Is there an equipment tray in the vehicle? Yes No

Can we use the tray in the vehicle? Yes No

If UA is installing equipment and an issue arises with current wiring, can we contact the original installer if the end user did not do the installation?

Yes No

Name of Installer (Company):

Point of Contact:

Work #: Cell #:

Email:

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