prasad p p resume
TRANSCRIPT
Prasad P PatilEmail: [email protected] Phone: (M) +91 9916241645
Seeking challenging position in the field of Information Technology, which will utilize my strong technical and analytical skills and provide me an opportunity
towards organizational as well personal growth
Young, energetic and result-oriented professional offering 1 year of IT experience
Presently associated with Glowtouch Technology Pvt Ltd, Mangalore, Karnataka as System Engineer at EIG Retail India
Hands on experience in Plesk Panel, cPanel and Email hosting servers. Extended expertise in performing migration between servers remotely for
domains, containers and virtual machines, with or without any control panel
Core competency in installing and troubleshooting technical issues on the customer server like web server (Apache, IIS), database server (MySQL, MSSQL), and mail server (Qmail, Postfix, MailEnable, Exim) in the Linux as well as Windows environment
Deep understanding of technology with focus on delivering business solutions Skilled in understanding client requirements, developing solutions, preparing work
specifications while ensuring delivery of work within timeframes First-rate analytical and problem solving skills dedicated to maintaining high
quality standards; tendency to thrive in fluid environments while remaining pragmatic and focused
Eager to contribute in a team-oriented environment having inner desire to gel and work for business growth
TECHNICAL PROFICIENCY
Server: Windows 2008, Windows Server 2012, Linux server (Ubuntu, Centos, Red-hat, Fedora)
Hosting Tool: Plesk Panel(11.5 - latest).cPanel (Version - 11.25.0) Automation Tool: Parallels Virtual Automation(PVA), Networking Tools SSH, TELNET, HTTPS, HTTP, FTP, IPTABLES, DNS Operating System: Windows XP / 2000 / 98 / 2007, Linux [Fedora,
Ubuntu, CentOS, RedHat] Application S/w: Microsoft Office
CORE STRENGTHS
Technical Support Analytical & Troubleshooting Ability Hardworking & Quick Learner Leadership & management Commitment towards work Sincerity and Self-Confidence Good team player
ACADEMIA
B.E. (Computer Science) from Jain College of Engineering, Belagavi in 2015
Diploma (Computer Science) from S J P N Trust’s Polytechnic, Nidasoshi in 2012
10th from D L Khot High School, Hebbal in 2006
PROFESSIONAL EXPERIENCE
Glowtouch Technologies Pvt Ltd, Mangalore, Karnataka (March 2015 – present)System Engineer
Key Deliverables: Provide Technical support for DirectI (ResellerClub / BigRock / Hostgator.in/
Bluehost.in/ Speedhost.in) customers. Worked on both Plesk, cPanel and Server virtualization products Responsibilities to resolve new tickets. Improve customer experience Handling and assisting techs in tickets where they need help
Key Highlights: Recognized as star performer of the month Appreciated by Client for handling customers
PROJECTS HANDLED
Project:Client: DirectI (ResellerClub / BigRock / Hostgator.in / Speedhost.in/ Bluehost.in)Duration: 12 months and continuingTeam Size: 10Environment: Windows / Linux server with Cpanel and Plesk Panel along with VPS and dedicated servers.Description: The aim of the project is to prove Technical support to End customers in the webhosting industry. Role: System Engineer
PERSONAL MINUTIAE
Date of Birth: 13th July, 1990Languages Known: English, Hindi, Kannada and Marathi.Interests: Learning new technology in industryReferences: Available upon request
(Prasad P Patil)