prasad p p resume

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Prasad P Patil Email: [email protected] Phone: (M) +91 9916241645 Seeking challenging position in the field of Information Technology, which will utilize my strong technical and analytical skills and provide me an opportunity towards organizational as well personal growth Young, energetic and result-oriented professional offering 1 year of IT experience Presently associated with Glowtouch Technology Pvt Ltd, Mangalore, Karnataka as System Engineer at EIG Retail India Hands on experience in Plesk Panel, cPanel and Email hosting servers. Extended expertise in performing migration between servers remotely for domains, containers and virtual machines, with or without any control panel Core competency in installing and troubleshooting technical issues on the customer server like web server (Apache, IIS), database server (MySQL, MSSQL), and mail server (Qmail, Postfix, MailEnable, Exim) in the Linux as well as Windows environment Deep understanding of technology with focus on delivering business solutions Skilled in understanding client requirements, developing solutions, preparing work specifications while ensuring delivery of work within timeframes First-rate analytical and problem solving skills dedicated to maintaining high quality standards; tendency to thrive in fluid environments while remaining pragmatic and focused Eager to contribute in a team-oriented environment having inner desire to gel and work for business growth TECHNICAL PROFICIENCY Server: Windows 2008, Windows Server 2012, Linux server (Ubuntu, Centos, Red-hat, Fedora) Hosting Tool: Plesk Panel(11.5 - latest). cPanel (Version - 11.25.0) Automation Tool: Parallels Virtual Automation(PVA), Networking Tools SSH, TELNET, HTTPS, HTTP, FTP, IPTABLES, DNS Operating System: Windows XP / 2000 / 98 / 2007, Linux [Fedora, Ubuntu, CentOS, RedHat] Application S/w: Microsoft Office CORE STRENGTHS Technical Support

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Page 1: Prasad P P Resume

Prasad P PatilEmail: [email protected] Phone: (M) +91 9916241645

Seeking challenging position in the field of Information Technology, which will utilize my strong technical and analytical skills and provide me an opportunity

towards organizational as well personal growth

Young, energetic and result-oriented professional offering 1 year  of IT experience

Presently associated with Glowtouch Technology Pvt Ltd, Mangalore, Karnataka as System Engineer at EIG Retail India

Hands on experience in Plesk Panel, cPanel and Email hosting servers. Extended expertise in performing migration between servers remotely for

domains, containers and virtual machines, with or without any control panel

Core competency in installing and troubleshooting technical issues on the customer server like web server (Apache, IIS), database server (MySQL, MSSQL), and mail server (Qmail, Postfix, MailEnable, Exim) in the Linux as well as Windows environment

Deep understanding of technology with focus on delivering business solutions Skilled in understanding client requirements, developing solutions, preparing work

specifications while ensuring delivery of work within timeframes First-rate analytical and problem solving skills dedicated to maintaining high

quality standards; tendency to thrive in fluid environments while remaining pragmatic and focused

Eager to contribute in a team-oriented environment having inner desire to gel and work for business growth

TECHNICAL PROFICIENCY

Server: Windows 2008, Windows Server 2012, Linux server (Ubuntu, Centos, Red-hat, Fedora)

Hosting Tool: Plesk Panel(11.5 - latest).cPanel (Version - 11.25.0) Automation Tool: Parallels Virtual Automation(PVA), Networking Tools SSH, TELNET, HTTPS, HTTP, FTP, IPTABLES, DNS Operating System: Windows XP / 2000 / 98 / 2007, Linux [Fedora,

Ubuntu, CentOS, RedHat] Application S/w: Microsoft Office

CORE STRENGTHS

Technical Support Analytical & Troubleshooting Ability Hardworking & Quick Learner Leadership & management Commitment towards work Sincerity and Self-Confidence Good team player

ACADEMIA

B.E. (Computer Science) from Jain College of Engineering, Belagavi in 2015

Page 2: Prasad P P Resume

Diploma (Computer Science) from S J P N Trust’s Polytechnic, Nidasoshi in 2012

10th from D L Khot High School, Hebbal in 2006

PROFESSIONAL EXPERIENCE

Glowtouch Technologies Pvt Ltd, Mangalore, Karnataka (March 2015 – present)System Engineer

Key Deliverables: Provide Technical support for DirectI (ResellerClub / BigRock / Hostgator.in/

Bluehost.in/ Speedhost.in) customers. Worked on both Plesk, cPanel and Server virtualization products Responsibilities to resolve new tickets. Improve customer experience Handling and assisting techs in tickets where they need help

Key Highlights: Recognized as star performer of the month Appreciated by Client for handling customers

PROJECTS HANDLED

Project:Client: DirectI (ResellerClub / BigRock / Hostgator.in / Speedhost.in/ Bluehost.in)Duration: 12 months and continuingTeam Size: 10Environment:   Windows / Linux server with Cpanel and Plesk Panel along with VPS and dedicated servers.Description: The aim of the project is to prove Technical support to End customers in the webhosting industry. Role: System Engineer

PERSONAL MINUTIAE

Date of Birth:   13th July, 1990Languages Known: English, Hindi, Kannada and Marathi.Interests: Learning new technology in industryReferences:            Available upon request

(Prasad P Patil)