Most parents are aware that teachers’ expectations about individual children become self-fulfilling prophecies:

When teachers show that they expect students to perform well, students do perform well; when teachers project no such expectations, students do not attain the same level of performance.

Some managers always treat their subordinates in a way that leads to superior performance . But most managers like Professor Higgins , unintentionally treat their subordinates in a way that leads to lower performance than they are capable of achieving .

-J. Sterling Livingston

PROBLEM OF RESISTANCE

PATTERN OF FAILURE

POWER OF EXPECTATION

COMMON ILLUSIONS

IMPOSSIBLE DREAMS

SECRET OF SUPERIORITY

THE CRITICAL EARLY YEARS

KEY TO FUTURE PERFORMANCE

MOST INFLUENTIAL BOSS

ASTUTE SELECTION

DEVELOPING YOUNG PEOPLE

DISILLUSION AND TURNOVER

“The Set-Up-to-Fail Syndrome: No Harm Intended—A Relationship Spirals from Bad to Worse.”

Managers not only shape the expectations and productivity of

their subordinates but also influence their attitudes towards their jobs

and themselves. If managers are unskilled, they leave scars on the

careers of young people, cut deeply into their self-esteem, and distort

their image of themselves as human beings. But if they are skillful and

have high expectations, subordinates’ self confidence will grow, their

capabilities will develop, and their productivity will be high. More often

than one realizes, the manager is Pygmalion.

My one-word message for the twenty-first century is “ASIA” -John Naisbitt

Some managers always treat their subordinates in a way that leads to superior performance . But most managers like Professor Higgins , unintentionally treat their subordinates in a way that leads to lower performance than they are capable of achieving .

-J. Sterling Livingston