Raviraj Agrawal Abhishek srivastava

Babita Dwivedi

Empowerment

Meaning of Empowerment Need of Empowerment Approaches to Empowerment Randolph Empowerment Model Process of Employee Empowerment Significance of Empowerment Characteristics of Empowered Employee

MEANING

Power is a tool to pass on to those who work on organization’s behalf.

“To empower” means to enable to allow or to permit and

can be conceived as both self- initiated and initiated by others.

Empowerment is the process of enabling employees to set

their own work- related goals, make decisions and solve problems within their spheres of responsibility and authority.

Definition

“Empowerment is the process of sharing power with employees”.

Need of empowerment

Powerlessness

Low self- efficacy

Five broad approaches to empowerment

Helping employees achieve job mastery

Allowing more control

Providing successful role models

Using social reinforcement and persuasion

Giving emotional support

Characteristics of empowered employees

TrustMutual respect Involve in the decision

makingBuilding the corporation

Significance of Empowerment

Enhances beliefs of employees that they are influential contributors to the organizational success.

Employees perceive meaning of work.

Employees feel competent. Employees derive a sense of

self-determination. Employees believe that they

have an impact on important decisions.

Disadvantage

• Increased arrogance

• Confidential & security risk

• Lack of experience

Process of Empowerment

• Valuing employees• Sharing vision• Trust• Provision of decision making information• Feedback• Solving problem• Social reinforcement• Training• Emotional support

Benefits of Empowerment

• All ees view themselves as ‘Owners’ of the business• Improved productivity• Creativity & Innovation• Customer-focus• Faster decision-making• Organizational learning• Making full use of Human resources-• “Engaging the mind of every employee”

Degrees of Empowerment

• Total management control- No employee discretion• Participatory management- management generally

controls the work & the context,but allow ees to make some decisions(typically minor ones)

• Self-management- ees make most decisions pertaining to their work and work setting

Organizational improvement through employee empowerment

• First, empowerment can strengthen motivation by providing employees with the opportunity to attain intrinsic rewards from their work, such as a greater sense of accomplishment and a feeling of importance.

• Intrinsic rewards such as job satisfaction and a sense of purposeful work can be more powerful than extrinsic rewards such as higher wages or bonuses.

• The second means by which employee empowerment can increase productivity is through better decisions. Especially when decisions require task-specific knowledge, those on the front line can often better identify problems.

Randolph’s Empowerment model

Remove condition

s of powerless

ness(change

leadershipreward system

job)

Perception of

empowerment(competenc

ehigh value

job meaningincreased

use of talent)

performance

Enhance job

related self -

efficacy(job mastery

control & accountability

role modelsreinforcement

support)

Issues with Empowerment(Managers)

• Managers misunderstand it.• Managers only pay it “Lip Service”.• Organizations are not prepared in terms of

structure,culture & rewards.• Managers are displeased when empowered workers

make decisions that differ from their expectations.• Managers expect to see results without having to

make a strong commitment or taking risks.

Issues with Empowerment(Employees)

• ees need the skills and training to manage risks and decision-making.

• Many ees don’t want the added responsibility and accountable & are uncomfortable with “putting their necks on the line”.

• Not all people are conscientious enough to be empowered.

On empowerment…..

“ A funny thing happens when you take the

time to educate your employees, pay

them well, and treat them as equals. You

end up with extremely motivated and

enthusiastic people.”

Bibliography

•http://www.nptel.iitm.ac.in/courses/110105034/SM_Web/Ch17modified.pdf•http://en.wikipedia.org/wiki/Empowerment•http://www.slideshare.net/search/slideshow/?q=empowerment&qf=qf2&ud=any&ft=all&lang=en&sort=relevance•http://www.slideshare.net/raj91221/savedfiles?s_title=employee-empowerment-3847132&user_login=poonamgupta88•Organization behavior by Pearson