11

Presentation

2

• e-Boks in short

• Trends

• e-Boks solutions

• Value for senders

• Value for users

• Cases

33

e-Boks in short

4

Skip expensive letter shipping

With e-Boks you save up to 80 percent

of the shipping costs.

Give the users overview

All important documents are gathered in

one place, where the user always can

find them.

Reach your target group

With e-Boks you get direct access to

11 million Nordic users

We make communicating in a

digital society easy, safe and

efficient.

5

New users per day Number of documents sent Number of tons of paper saved annually

PROFILE

e-Boks offers businesses, governments and privately held companies an

efficient, secure and user friendly platform for digital dialogue, distribution and

storage of important documents.

ASSIGNMENT

e-Boks contributes to increased efficiency of public and private companies

through safe and efficient handling of digital documents.

1,300 308 mill. +5,082

How can e-Boks help you?

6

• Post Danmark

• Nets

• Strålfors

• EDIGard

• Nets

• Post Nord

• KMD

• Opus Capita

• Bluegarden

• BEC

• SDC

• Bankdata

OWNERS DISTRIBUTORS PARTNERS

Solid ownership and strong partners

7

30,000 11 million 80%senders users in the Nordics savings

8

International experience and growth• e-Boks has more than 15 years’ experience as a provider of digital

infrastructure.

• We have developed solutions in co-operation with leading private and

public organizations, and the authorities in both Denmark and Norway

have chosen e-Boks as their secure, digital mailbox.

• Many of the leading banks, insurance and pension companies have

preferred e-Boks as supplier and development partner instead of

pursuing their own solutions.

• e-Boks is the market leader in the Nordics and are continuously

increasing the geographical coverage through an expansive growth

strategy.

9

More than 30,000 private and public organisations use e-Boks

e-Boks grows as a channel

2006 2007 2008 2009 2010 2011 2012 2013 2014

30819 28 99 133 160 185 205 220 250

2015

Number of documents in millions from senders

10

2001 2006 2009 2015

e-Boks is launched The first million Export 11 million users

e-Boks opens in Denmark.

The goal is 350,000 users.

e-boks.dk is launched with

new design and new

functions, and e-Boks

reaches one million users.

e-Boks is exported to

Basque country, receives

the e-trading price, wins the

pitch for secure, digital mail

for the public sector in

Denmark and reaches two

million users.

e-Boks has more than 11

million users.

e-Boks wins the pitch for

secure digital mail for the

public sector in Norway.

New e-Boks is launched in

Denmark.

11

Trends

12

Our solutions reflect the trends

around us. Digital solutions should

be personal. Mobile. Social.

And most important,

intuitive to use.

Lots Me Passive Governing Work Play

13

Mass Me

• Remember the notice from the

dentist

• We see that you haven’t

activated your e-Boks app

• We have got these new

senders…

Personalized solutions

14

Passive Active

• Welcome to your new e-Boks,

Peter. This is what you can do

with your new e-Boks

• This is how you activate your

e-Boks app

• This is how you choose your

filing, make new folders etc.

Make it easy to use

15

Work Play

• More registrations are rewarding

• By comparing the user's

utilization of e-Boks with other

profiles, you can reward different

levels of involvement (from

bronze to gold)

Make it fun to use

Præsentation

16

Engaging universePersonalization, interaction, and value adding content

Avail

ab

ilit

yU

se

r in

terf

ace

an

d in

teg

ratio

n o

ptio

ns

New e-Boks

user interface

Mobile solutions

New Digital Post

user interface

Integration in sender

portals

API’s for system integration

Action oriented

documents

Individual messages from

senders with mail

Push-messages

Two-way communication –

individual response forms

Multi-signing

Personalization

Big data

Structured data

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e-Boks solutions

18

We secure efficient and available

digital solutions for all needs.

This is the way to lower costs

and get happier customers.

19

Solutions from e-Boks

Portal solution Digital pay checks Digital signatures

The digital mail box Two-way communication

20

Value for senders

21

We help our customers save on

distribution costs. But the

improvement of your own

processes and the seamless

dialogue with your customers is

the greatest value provided by

e-Boks.

Præsentation

22

Technology

Valu

e

Business

Savings

Digitization of

working methods

and processes

Channel strategy

23

• Filing data

• Data structure

Archive

• Exchange of data between

companies and systems

• Safe communication

Safe infrastructure

• Contribute to interaction

between companies,

authorities and citizens

• Automatic business processes

in the contact between

companies and their

customers

Automation

e-Boks supports digitization

Præsentation

24

e-Boks is

promoted

centrally - useful

for all senders

2525

Value for users

26

We provide users with a secure,

efficient, and lifelong

communication and archiving

solution. It requires only one login,

and you can log on from any

computer, smartphone or tablet.

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• A lot of passwords

• Different policies for handling

documents

• Challenge when user changes

company

• Customer documents spread out

on many different portals

• Difficult to get quick access to

documents

• Pension

• Bank

• Telecom/Internet

• Municipality

• State

• County

• Insurance

Without e-Boks

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• One password

• Life long storage, and option to

save your own documents

• Users do not lose documents

when they change companies

• A good overview

• Easy and fast access to

documents

• Pension

• Bank

• Telecom/Internet

• Municipality

• State

• County

• Insurance

With e-Boks

CA

SE

29

e-Boks is a well-known and safe

channel to our employees. The

solution provides an overview for

the entire Coop Danmark

Digital employment contracts• Coop Danmark is the first company in Scandinavia to digitialize handling

of employment contracts and other HR documents through e-Boks.

• More than 45,000 documents are signed every year in connection with

employment, additions, modifications, or termination. From now on, all

documents are signed and filed in e-Boks.

• Coop experiences great savings by not having to pack, send, scan, and

file contracts.

Johnny Wagner Pedersen,

Recruitment Manager, Coop

CA

SE

30

The large number of users and

the new possibilities with digital

signing of bank documents in e-

Boks confirms that e-Boks is our

right digital partner

Digital signature on bank

documents• Bankdata offers all of its 12 bank customers, including Jyske Bank and

Sydbank, e-Boks for digital signing of bank documents.

• The customers don’t have to be present in the bank for signatures and

agreements anymore. Everything is handled digitally in e-Boks, and it

saves both the customer and the bank a lot of time.

• Bank employees can send documents for signing directly from the portal

and receive answers back as soon as the document is signed digitally.

Ove Vestergaard,

Director of Bankdata

CA

SE

31

All documentation and requests

for holiday pay used to be paper

based, sent back and forth with

the normal mail system. Handling

the holiday cards in one automatic

process in e-Boks helps our

member organizations save a lot

of time.

Digital holiday cards for

employees• Danish employers' association provides member organizations to send

digital holiday cards to the employees in their e-Boks.

• The employer fills out the holiday card easily on e-Boks.dk, and returns it

digitally to Employers Central Holiday Register. The holiday allowance is

paid automatically, and the residual holiday card is returned to the

employee’s e-Boks.

• Everything is done in one, digital process, with e-Boks as a secure

channel for two-way communication.

Anne-Lise Heidelberg,

Chief Executive Officer in DA

CA

SE

32

PensionDanmark has informed its

630,000 members about the

transition to electronic mail, and

only 20 members wanted a

different solution. The members

no longer have to keep track of

their pension papers, it is all

gathered in e-Boks

Digital customer solution • Approx. 630,000 members have easily switched to digital communication

• The solution is perfect for PensionDanmarks own self-service universe.

• The members can also choose to see all their communication on e-

Boks.dk. All communication can also be seen on Pension Denmark's

mobile app.

• After choosing digital communication, PensionDanmark have achieved

annual savings of 6-7 million Danish kroner.

Flemming Tovdal Schmidt,

Director

CA

SE

33

Electronic certificate of good

conduct is easier for both

employers and employees. Now,

you don’t have to wait for the

police to make the certificate or

for the employee to pick it up at

the police station

Digital certificates of good

conduct for all citizens• The private certificate of good conduct is your criminal record with

information about any violations of criminal law.

• Everyone in Denmark can now order their own private certificate of good

conduct directly to their e-Boks in five different languages.

• Public and private companies can also order certificates of good conduct

to their e-Boks from Politi.dk and virk.dk. The citizen gives consent to this

through a consent form.

Lars Alexander Borke,

Process Director, Dansk