power and influence: how to be a difference maker
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Power and Influence: How to be a Difference Maker. AnnMarie Papa, DNP,RN,CEN,NE-BC,FAEN Clinical Director, Medical & Emergency Nursing, Hospital of the University of Pennsylvania. Objectives. Define power and influence Discuss strategies to become a person of influence - PowerPoint PPT PresentationTRANSCRIPT
Power and Influence:
How to be a Difference Maker
AnnMarie Papa, DNP,RN,CEN,NE-BC,FAENClinical Director, Medical & Emergency Nursing,
Hospital of the University of Pennsylvania
Define power and influence Discuss strategies to become a person of
influence Review the importance of attitude and
becoming a difference maker
Objectives
A capacity for control A special ability Influence Charisma
Power
Position Knowledge Gender Personal
Types of Power
Social influence Guiding people to adopt an idea Manipulation?
Persuasion
An interaction of influences Bargaining for collective advantage Positive way to structure communication
Negotiation
Let us never negotiate out of fear, but never fear to negotiate.
John F. Kennedy
Power and Influence of Leading
Coercive Power ◦ Power that is based on fear
Reward Power ◦ Power that is based on the ability to distribute rewards that
others view as valuable. Legitimate Power
◦ The power a person receives as a result of his or her position in the formal hierarchy of an organization.
Expert Power ◦ Influence based on special skills or knowledge.
Referent Power ◦ Influence based on possession by an individual
or desirable resources or personal traits.
French, J., and Raven, B. H. 1959. "The bases of social power." Studies of Social Power. Cartwright, D. (ed.) Ann Arbor, MI: Institute for Social Research
Effective
Power to affect others Ability to manipulate Skill to induce another
into action
Influence
Knowledge
Expression Attraction
Reputation Will
Bacon, TB (2011) Five Deadly Leadership Power Drains. Businessweek.com
Power orInfluence?
Modeling◦ Behavior modeling
Motivating◦ Encourage and communicate
Mentoring◦ Helping others reach potential
Multiplying◦ Help people you influence become a positive
influence on others
A Person of Influence
I = Integrity with people N = Nurtures other people F = Faith in people L = Listens to people U = Understands people E = Enlarges people N = Navigates for other people C = Connects with people E = Empowers people
John C. Maxwell
Integrity
Nurture
Faith in People
Listens to People
Understands People
Enlarges People
Navigates for Others
Connects with People
Empowers
Many succeed momentarily by what they knowSome succeed temporarily by what they doFew succeed permanently by what they are.
John Maxwell
The librarian of our past The speaker of our present The prophet of our future
The Difference is Attitude
Attitude Axioms Our attitude determines
◦ Our approach to life◦ Our relationships with people◦ Our outlook◦ Our behaviors◦ Our altitude
Attitude and Life Expectations
◦ Optimism◦ Pessimism
Behaviors◦ Make the world go away◦ Raindrops keep falling on my head◦ I did it my way◦ Oh what a beautiful morning
Attitude as Predictor of Outcome
All is well that ends well?
Attitude as Change Agent Obstacle
◦ Great leaders arise in times of crisis Opportunity
◦ “There is plenty of security in the cemetery; I long for opportunity” David Sarnoff
Attitude as a Perspective David and Goliath
◦ He is so big we will never kill him◦ He is so big I will never miss
No limit people◦ The bumblebee
Frank Lloyd Wright◦ Masterpiece comment
Attitude as YOU
The last of the human freedoms is to choose
your attitudein any given set of
circumstances!
Victor Frankl
Those who think they can and those who think they can’t, they are both right –
Henry Ford
Think About Icebergs
What Do You See?
Attitude Iceberg
Knowledge and skills
Attitude
You Do The Math!
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
S K I L L S19 11 9 12 12 19
K N O W L E D G E11 14 15 23 12 5 4 7 5
H A R D W O R K8 1 12 4 23 15 18 11
A T T I T U D E1 20 20 9 20 21 4 5
82
96
98
100
=
=
=
=
Attitude Obstacles Discouragement Change Problems Fear Failure
Your Attitude…Your Choice Do you know your attitude Are you able to manage your attitude How does your attitude project
Understanding Change Create sense of urgency Pull together the guiding team Develop the vision and strategy Communicate for understanding and buy
in Empower others to act Produce short term wins Don’t let up Create a new culture
Sense of Urgency
Provide team with plan Outline reasons Listen to their ideas Generate excitement Begin the “Journey to OZ”
Guiding Team
Choose the team Identify leaders Promote teambuilding Allow creativity Embrace diversity of
“Dorothy, Scarecrow, TinMan and Lion”
Vision and Strategy Identify the vision Outline the strategy Recognize team ideas Determine “OZ”
Communicate
Provide information Use a variety of arenas Ensure understanding Communicate again Go “Over the Rainbow”
Empower
Empower the team Recognize the energy Wear the “Ruby
Slippers”
Short Term Wins
Celebrate success Acknowledge challenges Continue to move
forward Recognize that “the
Witch is melting”
Don’t Give Up
Do not get discouraged
Follow the vision Utilize the team Focus on the “OZ”
New Culture
Embrace the change Cultivate the energy Celebrate the
moment Measure the outcome Prepare for the next
“tornado”
John Maxwell The Difference Maker
◦ Allow it to make a difference◦ Manage your decisions◦ Keep adversity from dampening your attitude◦ Help others discover their difference maker
What About YOUR Attitude Take responsibility for your attitude Evaluate your present attitude Develop the desire to change Change your attitude by changing your
thoughts Develop good habits Manage your attitude daily
Thank You!