post audit criteria retail store sample

POST AUDIT CRITERIA Objectives of the Retail Store Faster Customer Service for Walk-in Client Criteria A. Information Information dissemination Information on the availability og goods B. Service number of customers serviced within the day Customer Satisfaction Ease of payment C. Performance Faster turnaround time Process Flow - Compliance to process flow - Check customer feedback form monitoring on the inventory of goods Packing of goods Resources and Manpower Number of Paper consumed on RS - cut down the number of copies for other documents Security - remittance of cash - stocks form) - measure the turnaround time for the replenishment of goods from wadd to RS item) ASD - Cut down the number of copies of APR from five to three

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Post Audit Criteria Retail Store

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POST AUDIT CRITERIA

Objectives of the Retail StoreFaster Customer Service for Walk-in Client

Criteria Bench mark

A. InformationInformation dissemination - how many came using eAPR and old (target: zero old form)Information on the availability og goods

B. Servicenumber of customers serviced within the dayCustomer SatisfactionEase of payment

C. PerformanceFaster turnaround timeProcess Flow - Compliance to process flow - Check customer feedback formmonitoring on the inventory of goods

Packing of goods - number of loose items in WADD ( target: zero loose item)Resources and Manpower - Depends on the number of people transacting on RS and ASDNumber of Paper consumed on RS - Cut down the number of copies of APR from five to three - cut down the number of copies for other documentsSecurity - remittance of cash - stocks

- measure the turnaround time for the replenishment of goods from wadd to RS