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TRANSCRIPT
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Cellular Records Review and AnalysisPart 4: Other Records
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PATCtech
Glenn K Bard, Chief Technology Officer
Scott Lucas, Instructor and Examiner
Steve Dempsey, Instructor
Kathy Enriquez, Instructor
Brian Sprinkle, Case Manager and Software consultant
Jim Alsup, Director – PATC
Keenan Dolan, Webinar Manager
Stefani Lucas, Marketing Director
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Glenn K. BardPublic Agency Training Council tech
Chief Technical OfficerPA State Trooper – Retired
NCMEC – Project ALERT
CISSP, EnCE, CFCE, CHFI, A+, Network+,
Security+, ACE, AME
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For Starters
• What providers are we going to cover today?• Tracfone
• T-Mobile US
• US Cellular
• MetroPCS
• Cricket
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Question
• Question: What do NET10 Wireless, Total Wireless, Straight Talk, SafeLink Wireless, Telcel América, Simple Mobile, and Page Plus Cellular all have in common?
• Answer: They are all Tracfone.
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Tracfone
• Tracfone is a MVNO (Mobile Virtual Network Operator) that has agreements with AT&T, Verizon, Sprint, T-Mobile.
• The parent company for Tracfone is actually America Movil, Mexico’s largest cellular provider.
• What this means is that Tracfone purchases large blocks of minutes, SMS and Data from the large providers and then allows their customers to use those minutes.
• This means that your suspect could have a GSM Tracfone accessing AT&T towers, or a CDMA Tracfone accessing the Verizon towers.
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Let’s run a phone number:
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And it comes back to:
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But when we contacted Verizon:
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But yet:
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And another:
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Some tips about each of the offerings
• Tracfone: • In December 2013 Tracfone started allowing “Bring your own device”
meaning that you could use any unlocked device on their network and did not have to purchase one directly from them.
• Tracfone includes both GSM and CDMA models.
• Net10 Wireless• Has LG and Samsung options and even offers a “mini” SIM card for iPhones.
• Also has CDMA and GSM offerings
• The 10 represents that it costs 10 cents per minute.
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Some tips about each of the offerings
• Safelink:• Offers a free cell phone and limited amount of minutes to low income eligible
families.
• Funded by the Universal Service Fund which is managed by the FCC.
• Currently there are 4 million subscribers in the US.
• Straight Talk:• Is a partnership between Tracfone and Walmart.
• Offers both GSM and CDMA versions.
• Offers many types of phones including HTC, Nokia, LG and the iPhone family.
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Tracfone
Contact Name: Attn: Subpoena ComplianceOnline Service: TracFone Phone Wireless Inc. d/b/a Simple MobileOnline Service Address: 9700 NW 112 Avenue
Miami, FL 33178 Phone Number: 800-810-7094Fax Number: 305-715-6932E-mail Address: [email protected](s): PLEASE NOTE: All Subpoenas and Court Orders must be addressed to TracFone
Wireless, Inc. d/b/a Simple Mobile or they will be returned for revision.
EXIGENT ONLYE911/EXIGENT Hotline Number: 800-820-8632
mailto:[email protected]
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T-Mobile US
• The second largest GSM provider in the United States.
• Parent Company is DT (Deutsche Telecom AG)
• Records are very similar to AT&T in that they give everything in one document.
• Identify the number by the MSISDN: MSISDN - Mobile Station International Subscriber Directory Number
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T-Mobile US Definitions
• IMEI – International Mobile Equipment Identifier
• IMSI – International Mobile Subscriber Identifier
• MCC – Mobile Country Code
• MNC – Mobile Network Code
• ECGI – Cell Global Identifier on 4G
• MSISDN – Mobile Station International Subscriber Directory Number
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T-MobileContact Name: Gavin Pinchback, Director, Law Enforcement Relations GroupOnline Service: T-MobileOnline Service Address: 4 Sylvan Way
Parsippany, New Jersey 07054USA
Phone Number: 866-537-0911E-mail Address: [email protected](s): Metro PCS and T-Mobile are now one company. All subpoenas and
preservation requests are routed to one location.Submit subpoena to: [email protected].
Requesting information about a subpoena or attempting to get an update on a subpoena email: [email protected].
Routine toll and subscriber requests can be requested from T-Mobile by e-mail using their [email protected] address. They require a scanned or digital copy of a company letterhead fax cover sheet with the requested numbers, the type of response you are looking for (toll/subs) and the scanned court order / subpoena.
T-Mobile
mailto:[email protected]
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T-Mobile US
• Some important notes:• Times are in UTC, not current.
• SMS will not have locations.
• They are able to identify type of connection, IE, GSM / UMTS, etc.
• When you receive the spreadsheet, make sure and scan all the way to the right, many times there is data
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US Cellular
• Fifth largest provider in the United States
• Uses CDMA technology
• Based in Chicago Illionois
• Offers phones and tablets to include: Samsung, Motorola, HTC, LG, RIM, Huawei, Alcatel, Pantech and Apple.
• US Cell Maintains SMS message content for a very short period of time.
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US Cellular
• One extremely important note:• Only one of the listed locations will be your target.
• If it is an outgoing call then the Originating tower is your targets. Disregard the terminating.
• If it is an incoming call then the Terminating tower is your targets. Disregard the originating.
• Uses Lucent and Nortel towers. • If mapping a Lucent switch use the DEC column.
• If mapping a Nortel switch use the HEX column.
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US Cellular
Contact Name: Records CustodianOnline Service: uscellular.comOnline Service Address: One Pierce Place, Suite 800
Itasca, IL 60143 Phone Number: 630-875-8270Fax Number: 866-669-0894E-mail Address: [email protected](s): Submit court orders to: [email protected].
US Cellular
mailto:[email protected]
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US Cellular
• Some important notes• ALWAYS pay very close attention to the type of tower, Lucent vs Nortel. It
doesn’t just give you a different side, it will give you a complete different tower many miles away.
• You will only get one location for call, not two.
• Keep contents of SMS for a very short period of time.
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MetroPCS
• Operated a very large CDMA network. But was recently purchased by T-Mobile is being integrated into the T-Mobile 4G Network.
• Merger between T-Mobile and MetroPCS was complete and they began trading as one on the NYSE on May 1st, 2013.
• Their network is VERY unique in that it has some 6 sided towers.
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Online Service: MetroPCSOnline Service Address: 2250 Lakeside Blvd.
Richardson, TX 75082 Phone Number: 866-537-0911E-mail Address: [email protected](s): Metro PCS and T-Mobile are now one company. All
subpoenas and preservation requests are routed to one location.It may take anywhere from 1 to 3 days for subpoena or court order requests.
For general questions email: [email protected]
Exigent Only: call 866-537-0911 or email: [email protected]
mailto:[email protected]
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Cricket
• Was founded as Leap Wireless in 1999.
• In July 2013 it was acquired by AT&T.
• As of March of 2015, Records are now held by AT&T.
• Records will come in both PDF and Excel
• Very similar to AT&T in that the call history and locations are in the same document.
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Cricket
AT&T National Compliance Center (NCC)
Contact Name: Cricket Legal Compliance Center
Online Service Address: 11760 U.S. Highway 1, Suite 600
North Palm Beach, FL 33408
Phone Number: 800-635-6840
Fax Number: 888-938-4715
Note(s): Cricket is a wholly owned subsidiary of AT&T. As of March 16, 2015, Cricket Legal Compliance Services requests will beprocess by AT&T National Compliance Center (NCC).
Please send any/all legal requests (subpoenas, court orders, search warrants, etc.) for Cricket information to the AT&T NationalCompliance Center located at (see above address).
For submission, faxing is preferred secure method.
Please Note: All legal requests received by Neustar, Inc. on or after March 16, 2015 will be responded to with directions to resend to the AT&T NCC at the above address. Legal requests will not be forwarded to the AT&T NCC by Neustar for processing.
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