1. Topic: Procurement Outsourcing (PO) Service Provider Profile Compendium 2013 Copyright 2013, Everest Global, Inc. EGR-2013-1-PD-0990 Procurement Outsourcing (PO) Market Report: December 2013 Preview Deck

2. Copyright 2013, Everest Global, Inc. EGR-2013-1-PD-0990 2 Our research offerings for global services Subscription information The full report is included in the following subscription(s) Procurement Outsourcing (PO) In addition to published research, a subscription may include analyst inquiry, data cuts, and other services If you want to learn whether your organization has a subscription agreement or request information on pricing and subscription options, please contact us: Corporate Headquarters Office: +1-214-451-3000 info@everestgrp.com European Headquarters Office: +44-207-129-1318 unitedkingdom@everestgrp.com 1 Banking, financial services, and insurance Custom research capabilities Benchmarking | Pricing, delivery model, skill portfolio Peer analysis | Scope, sourcing models, locations Locations | Cost, skills, sustainability, portfolio plus a tracking tool Tracking services | Service providers, locations, risk Other | Market intelligence, service provider capabilities, technologies, contract assessment Finance & accounting Procurement Human resources Recruitment process PricePointTM Global sourcing Locations InsiderTM Contact center Transaction Intelligence Healthcare information technology Information technology Cloud VistaTM BFSI1 business process BFSI1 information technology Market VistaTM Global services tracking across functions, sourcing models, locations, and service providers industry tracking reports also available 3. Copyright 2013, Everest Global, Inc. EGR-2013-1-PD-0990 3 Everest Groups PO research is based on various sources of proprietary information Everest Groups proprietary database of 390+ multi-process PO contracts (updated annually) The database tracks the following elements of each multi-process PO contract: Buyer details, including industry, size, and signing region Contract details, including TCV, ACV, term, start date, managed spend, and pricing structure Scope, including coverage of buyer geography, process, and category Technology, including core procurement technology, service providers add-on tools (if any), ownership, and maintenance Global sourcing, including delivery locations and level of offshoring Everest Groups proprietary database of operational capability of 20+ PO service providers (updated annually) The database tracks the following capability elements for each service provider: Key Leaders Major PO clients and recent wins Overall revenue, total managed spend, and PO employees Recent PO-related developments PO revenue-split by geography, industry, and client size PO delivery locations PO service suite Quality certifications Procurement-related technology capability 1 2 Service providers covered in the analysis Ongoing buyer surveys and interactions Everest Groups executive interview and data collection from 20+ PO buyers The data contains the following detailed buyer perspective about PO contracts: Drivers for adopting PO and assessment of service provider performance The level of buyer satisfaction and the underlying reasons 3 Note: Accenture acquired Procurian in October 2013 while this report is based on market activity till December 2012. As a result, this report covers Accenture and Procurian as two separate service providers but provides Everest Groups initial perspective on the implications of the acquisition for the PO market 4. Copyright 2013, Everest Global, Inc. EGR-2013-1-PD-0990 4 Table of contents (page 1 of 2) Section I: PO service provider landscape snapshot 6 Section II: Profile of PO Leaders 12 Accenture 13 GEP 18 IBM 23 Infosys 28 Procurian 33 Xchanging 38 Section III: Profile of PO Major Contenders 43 Aegis 44 Aquanima 49 Capgemini 54 Corbus 59 Genpact 64 HP 69 Proxima 74 TCS 79 Wipro 84 WNS 89 Xerox 94 Topic Page no. 5. Copyright 2013, Everest Global, Inc. EGR-2013-1-PD-0990 5 Table of contents (page 2 of 2) Section IV: Profile of PO Emerging Players 99 Direct Sourcing Solutions (DSSI, LLC) 100 HCL 105 HCMWorks 110 Optimum Procurement 115 Appendix 120 PO definition 121 PEAK Matrix framework 122 Glossary of terms 123 PO Research Agenda 125 Additional research references 126 Topic Page no. 6. Copyright 2013, Everest Global, Inc. EGR-2013-1-PD-0990 6 Key PO-related developments (2011-2012) XX XX ABC (page 1 of 5) PO service capabilities Key PO leaders XX XX PO service suite XX XX Spend managed for external clients XX XX Category expertise XX XX Sourcing Procure-to-Pay (P2P) >500 FTEs 100-500 FTEs