plm presentation pendaran
TRANSCRIPT
September 23rd, 2009
Keynote Speaker:
Dr. Hossein Nivi
CPDAProduct Lifecycle Management
Doing the same thing over
and over again yet expecting
different results.
Definition of Insanity?
Translating Knowledge into
Sustainable Business Results
Dr. Hossein Nivi
Challenge of Effective
Corporate Education
Effectiveness Must be Learned
Intelligence, Imagination, and Knowledge are essential resources, but only EFFECTIVENESS converts them into results. By themselves, they only set limits to what can be attained.
Peter Drucker
Traditional Training Model
Learn
Teach
Do
Knowledge to Sustainable
Business Results
Knowledge
Teaching
Actionable Item
Wasted Effort
Learning
Apply
Reward &
Recognition
Replication
Business
Results
Failure Modes of Traditional Model
Teach to Learn:
• Failure Mode: Learner not taught the information at the correct point in time.
• Effect: Learner has forgotten the information by the time they need it.
• Cause: Learner does not know or is not able to take the training at the optimal time.
Failure Modes of Traditional Model
Learn To Actionable Item:
• Failure Mode: Unable to translate learning to real world application
• Effect: Wasted money, no progress, frustrated learner
• Causes: Learner doesn’t have needed experience, taught poorly, or lessons too narrowly defined
Knowledge to Sustainable
Business ResultsKnowledge
Teaching
Actionable Item
Wasted
Effort
Learning
Apply
Reward &
Recognition
Replication
Business
Results
THE PROBLEM
New learning model
combines multiple
process steps …
…allowing for better system results
Knowledge to Sustainable
Business Results
Reward &
Recognition
Replication
Sustainable
Business
Results
Knowledge
Teaching Actionable
Item
Learning
ApplyFLIGHT
SIMULATOR
Repeated Cycle
Accelerated Experience
Class
Learning
Debrief
Learn / change
Team
Action
Planning
Work
Simulator
Repeated Cycle
Accelerated Experience
Class
Learning
Learn / change
Work
Simulator
Team
Action
Planning
Debrief
Repeated Cycle
Accelerated Experience
Class
Learning
Debrief
Learn / change
Work
Simulator
Team
Action
Planning
Class
Learning RESULTS
Debrief
Action
Review
Learn / change
Work
Practice
Field
Team
Practice
Field
Class
Learning
RESULTS
Time
Effe
ctive
ne
ss
Traditional Learning
Experiential Learning
TimeE
ffe
ctive
ne
ss
“Knowledge is perishable… but practice turns knowledge into experience.
Experience has a very long shelf life.”
Pendaran’s Systemic Approach to Business Results
Pendaran’s Systemic Approach to Business Results
HOW
Accelerated Experience
WHAT
Systems Thinking as the context
Lean as the content
WHY
It’s time to focus on the business results
Let’s break the cycle of insanity
Dr. Hossein [email protected]