The ideal state

The ideal state

The ideal state

The ideal state

Why change it from the last time?

How does it look like right now?

How does it look like right now?

CUSTOMER CENTRICITY

Customers of AIESEC?

Customer flow!

ATTR CONS B ADVVD

• Always to keep the core customers at the centre

• Each EB members to be using their area’s strength to improve the customer experience

• FO-BO Working together for the same goals

• Always know the purpose and the logic behind anything that you’re doing.

• MC is roaming around not because they are exercising.

• Be physically and mentally present in all your internal discussions or plenary sessions/discussions.

• B.O (Your role and opinions are very crucial, always share what you think about a particular topic). In each session your role will be explained.

• Do not worry too much about time, there is less time, we know that’s why we need to be more efficient. But at the end we still have time till 14th August to submit the final plans. So even if you decide on your core idea’s and direction over here in the conference and build up on it when you go back to your LCs, this conference would fulfil its purpose.

• Have fun & crazy time with your EB. Have really nice conversations, that really matter along with the network!